Best Western, Shinagawa hotels

"Stayed for 11 days. Room was good size for me. Iam a solo traveller. Very convenient, clean, tidy. Very safe and very close to the train station. "

"Arrived in Japan with terrible jet lag, the hotel was a great first stop. Easy to find, helpful staff to show us where to go (its huge),and simple clean room with all the amenities we needed. "

"Nice hotel. Great views "

"The hotel was located on a quiet street with around 15 minutes walk to Tokyo Station. There was a 7-11 and some small restaurants nearby and will need 10-15 min walk for supermarket or more choices of foods. We have a twin room and the room was spacious but no view. The Wifi was poor and I have to use my own data plan inside the room. "

"We chose this hotel due to arriving late at HND and felt it would be better to stay here for the night and head out the following day. This hotel uses a self service check-in with a staff member checking your passport at the end of the check-in process. The process took no more than 5 minutes. The kiosk also gives you the (card) keys to your room. As with most rooms in Japan, the room was on the smaller side. Room size poses no problem for us, as with most of our vacations, we’re out exploring for most of the day anyway, so a room is just a place for us to lay our heads and recoup for our next day’s adventure. Choose the breakfast package option and you’ll be satisfied with the number of selections they offer. "

"Pretty good "

"Great hotel with excellent customer service. Also super convenient for me to walk to our Tokyo office. Only thing I can say is the gym needs to be a bit bigger as I saw myself and others waiting for equipment (bikes, treadmills, etc.). "

"Nice and clean"

"Excellent hotel in a great location with walking distance to multiple train stations and to the main areas of Shinjuku. Easy access to shops. Received exceptional service from staff on every encounter. Would definitely recommend this to anyone travelling to Tokyo "