Bar (on property)

Reviews of 30 Bencoolen

4 out of 5
30 Bencoolen
30 Bencoolen Street, Singapore, Singapore

Reviews

9.0

Wonderful

Rating 10 - Excellent. 617 out of 1001 reviews" "
Rating 8 - Good. 297 out of 1001 reviews" "
Rating 6 - Okay. 63 out of 1001 reviews" "
Rating 4 - Poor. 13 out of 1001 reviews" "
Rating 2 - Terrible. 11 out of 1001 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Goro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Close to public transportation.
Stayed 6 nights in Mar 2024
Response from 30 Bencoolen Management on 21 Mar,2024
Dear Michelle,Pleasant greetings and thank you for leaving us a positive rating on your recent stay. It is always a pleasure welcoming you to our hotel and we are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.It was our pleasure serving you, we wish you safe travels and look forward to welcoming you back when you are back in Singapore.Kind Regards,30 Bencoolen Management

8/10 Good

Angelia, Clovis

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Closenesss to MRT and food venues made it very convenient. Room was simple, clean; modern.
Stayed 2 nights in Mar 2024
Response from 30 Bencoolen Management on 12 Mar,2024
Dear Angelia,Greetings and thank you for your kind review. We are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.It was our pleasure serving you, safe travels and we look forward to welcoming you back again.Kind Regards,30 Bencoolen Management

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from 30 Bencoolen Management on 12 Mar,2024
Dear Kevin,Thank you for your kind rating of your recent stay at 30 Bencoolen. We are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.It was our pleasure serving you and we look forward to welcoming you back again.Kind Regards,30 Bencoolen Management

8/10 Good

Richard, Oahu

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a short stay
Stayed 5 nights in Feb 2024
Response from 30 Bencoolen Management on 8 Mar,2024
Dear Richard,Pleasant greetings and thank you for leaving us a positive review on your recent stay. We are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.It was our pleasure serving you, safe travels and we look forward to welcoming you back again.Kind Regards,30 Bencoolen Management

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Hotel Manager on 4 Mar,2024
Dear Thomas,Pleasant greetings and thank you for your kind rating. We are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.It was our pleasure serving you, safe travels and we look forward to welcoming you back again.Kind Regards,30 Bencoolen Management

10/10 Excellent

Patrick

Travelled with family
Having enjoyed multiple stays over the years at the 30 Bencoolen the facilities and staff provide consistent quality with outstanding support. Love the place and thanks again
Stayed 1 night in Feb 2024
Response from Hotel Manager on 28 Feb,2024
Dear Patrick,Pleasant greetings and thank you for leaving us a positive rating on your recent stay. It is always a pleasure welcoming you back to our hotel and we are delighted you had another great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.It was our pleasure serving you, we wish you safe travels and look forward to welcoming you back when you are back in Singapore.Kind Regards,30 Bencoolen Management

6/10 Okay

Tom

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 28 Feb,2024
Dear Tom,Pleasant greetings and thank you for leaving us a positive rating on your recent stay. We are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.It was our pleasure serving you, we wish you safe travels and look forward to welcoming you back again.Kind Regards,30 Bencoolen Management

10/10 Excellent

Huynh

Stayed 8 nights in Feb 2024
Response from 30 Bencoolen Management on 22 Mar,2024
Dear Huynh,Pleasant greetings and thank you for leaving us a positive rating on your recent stay. It is always a pleasure welcoming you to our hotel and we are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.It was our pleasure serving you, we wish you safe travels and look forward to welcoming you back when you are back in Singapore.Kind Regards, 30 Bencoolen Management

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moderately priced and conveniently located
Stayed 3 nights in Feb 2024
Response from Hotel Manager on 28 Feb,2024
Dear Michael,Pleasant greetings and thank you for leaving us a positive review on your recent stay. We are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.It was our pleasure serving you, we wish you safe travels and look forward to welcoming you back again.Kind Regards,30 Bencoolen Management

8/10 Good

Larry, Odenton

Travelled with family
Liked: Cleanliness
No restraunt service was inconvenient.
Stayed 3 nights in Feb 2024
Response from Hotel Manager on 28 Feb,2024
Dear Larry,Pleasant greetings and thank you for leaving us a positive rating on your recent stay. We are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities. We however apologize for not being able to provide you with a better food and beverage experience. We are working hard to improve in this area and hope to be able to serve you better in the near future. It was our pleasure serving you, we wish you safe travels and look forward to welcoming you back again.Kind Regards,30 Bencoolen Management

10/10 Excellent

jaehoon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good point in singapore
Stayed 2 nights in Feb 2024
Response from Hotel Manager on 4 Feb,2024
Dear Jaehoon,Pleasant greetings and thank you for your kind rating. We are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.It was our pleasure serving you, safe travels and we look forward to welcoming you back again.Kind Regards,30 Bencoolen Management

8/10 Good

gilbert

Liked: Cleanliness, property conditions & facilities
We like the hotel as it is directly opposite a metro station
Stayed 1 night in Jan 2024
Response from Hotel Manager on 30 Jan,2024
Dear Gilbert,Pleasant greetings and thank you for your kind review. We are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.It was our pleasure serving you, safe travels and we look forward to welcoming you back again.Kind Regards,30 Bencoolen Management

10/10 Excellent

Tomoko

Liked: Cleanliness, staff & service, property conditions & facilities
1週間滞在しましたが、ロケーション、隣にフードコートやレストラン、きれいに掃除されている部屋、寝心地よいベッド、フレンドリースタッフ、屋上にあるプールなど、すべてにおいてとても良かったです。毎日ペットボトルの水も補充してくれました。また利用したいです。
Stayed 6 nights in Jan 2024
Response from Hotel Manager on 30 Jan,2024
Dear Tomoko,Pleasant greetings and thank you for your kind review. We are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.It was our pleasure serving you, safe travels and we look forward to welcoming you back again.Kind Regards,30 Bencoolen Management

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean facilities & bedding. Helpful reception staff. Luggage storage and shower available to facilitate late flight. Pity no breakfast(reason for 4 stars & not 5) but very nice cafe nearby. Would recommend.
Response from Hotel Manager on 30 Jan,2024
Dear Jeremy,Pleasant greetings and thank you for your kind review. We are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities. We are working hard to improve our food and beverage services and hope to serve you better on your next visit.It was our pleasure serving you, safe travels and we look forward to welcoming you back again.Kind Regards,30 Bencoolen Management

10/10 Excellent

Daran

Stayed 3 nights in Dec 2023
Response from Hotel Manager on 31 Jan,2024
Dear Daran,Pleasant greetings and thank you for your kind rating. We are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.It was our pleasure serving you, safe travels and we look forward to welcoming you back again.Kind Regards,30 Bencoolen Management

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent well located hotel, fantastic pool. The hotel gets all the important things right, super comfy beds and pillows, perfect adjustable airconditioning, spotlessly clean and professional responsive staff. I know some reviews have correctly said that there isnt a breakfast option, but isnt going out for breakfast one of the main reasons to coming to singapore.
Stayed 5 nights in Dec 2023
Response from Hotel Manager on 3 Jan,2024
Dear Darren,It was our pleasure serving and we thank you for your lovely review. We are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities. We are working hard to improve on our food and beverage offerings and apologize that we could not provide you with a better experience this time round. We look forward to another opportunity to serve you again and look forward to welcoming you back in the near future. We wish you safe travels till we meet again.Kind Regards,30 Bencoolen Management

10/10 Excellent

Joseph Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just minutes to the MRT so was easy from the airport to hotel. Major bus routes also nearby.
Stayed 5 nights in Dec 2023
Response from Hotel Manager on 3 Jan,2024
Dear Joseph Mark,Thank you for your kind review of your recent stay at 30 Bencoolen. We are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.It was our pleasure serving you and we look forward to welcoming you back again.Kind Regards,30 Bencoolen Management

10/10 Excellent

Kristine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Spacious and comfortable room. Rooftop pool was terrific and very clean. Staff was very friendly and helpful.
Stayed 3 nights in Dec 2023
Response from Hotel Manager on 4 Jan,2024
Dear Kristine,Greetings and thank you for your kind review. We are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.It was our pleasure serving you, safe travels and we look forward to welcoming you back again.Kind Regards,30 Bencoolen Management

10/10 Excellent

Antony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Receptionist Latha was very courteous and helpful The Bellman was kind & helpful with the bags & calling Taxi Clean hotel close to mrt station Central location Will definitely recommend this hotel
Stayed 3 nights in Dec 2023
Response from Hotel Manager on 4 Jan,2024
Dear Antony,Greetings and thank you for your kind review. We are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities. We will be certain to pass your kind feedback to Laatha. It was our pleasure serving you, safe travels and we look forward to welcoming you back again.Kind Regards,30 Bencoolen Management

8/10 Good

Patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location in a Comfortable Hotel
Great location in a very comfortable hotel in Singapore. Many restaurants located nearby and very convenient to the very efficient MRT. Nice rooftop pool! We just wish the restaurant and bar had been open, as it’s now closed. Very comfortable beds, nice linens etc.
Stayed 2 nights in Dec 2023
Response from Hotel Manager on 4 Jan,2024
Dear Patrice,Greetings and thank you for your kind review. We are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities. We are working hard to improve on our F&B offerings and apologize that we could not provide a better dining experience for you this time round. It was our pleasure serving you, safe travels and we look forward to welcoming you back again.Kind Regards,30 Bencoolen Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023
Response from Hotel Manager on 16 Dec,2023
Dear Guest,Thank you for your kind rating of your recent stay at 30 Bencoolen. We are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.It was our pleasure serving you and we look forward to welcoming you back again.Kind Regards,30 Bencoolen Management

10/10 Excellent

Dong Young

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very clean and staff is friendly. Has a nice pool, free wifi, and is very close to public transport. The blue train line gets you right to Bayfront (Marina Bay Sands). We had an issue with a towel having holes, but that was minor
Stayed 4 nights in Dec 2023
Response from Hotel Manager on 16 Dec,2023
Dear Dong Young,Thank you for your kind review of your recent stay at 30 Bencoolen. We are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.It was our pleasure serving you and we look forward to welcoming you back again.Kind Regards,30 Bencoolen Management

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Hotel Manager on 16 Dec,2023
Dear Karen,Thank you for your kind rating of your recent stay at 30 Bencoolen. We are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.It was our pleasure serving you and we look forward to welcoming you back again.Kind Regards,30 Bencoolen Management

10/10 Excellent

Harry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great value. Clean, comfortable and friendly staff
Stayed 9 nights in Nov 2023
Response from Hotel Manager on 16 Dec,2023
Dear Harry,Thank you for your kind review of your recent stay at 30 Bencoolen. We are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.It was our pleasure serving you and we look forward to welcoming you back again.Kind Regards,30 Bencoolen Management

6/10 Okay

Naomi

Stayed 5 nights in Nov 2023
Response from Hotel Manager on 4 Jan,2024
Dear Naomi,Thank you for your kind rating of your recent stay at 30 Bencoolen. We are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.It was our pleasure serving you and we look forward to welcoming you back again.Kind Regards,30 Bencoolen Management

10/10 Excellent

Darwin

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very clean, staff very efficient polite and attentive with ongoing travel requests. 30 Bencoolen Hotel definitely meets the the ratings recommendation as stated for this hotel.
Stayed 1 night in Nov 2023
Response from Hotel Manager on 16 Dec,2023
Dear Darwin,Thank you for your kind review of your recent stay at 30 Bencoolen. We are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.It was our pleasure serving you and we look forward to welcoming you back again.Kind Regards,30 Bencoolen Management

10/10 Excellent

Viktor

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 4 nights in Nov 2023
Response from Hotel Manager on 1 Dec,2023
Dear Viktor,Thank you for your kind review of your recent stay at 30 Bencoolen. We are delighted that you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.It was our pleasure serving you and we look forward to welcoming you back again.Kind Regards,30 Bencoolen Management

8/10 Good

Normita

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
I would consider to stay in 30 Bencolen next time.
Stayed 3 nights in Nov 2023
Response from Hotel Manager on 29 Nov,2023
Dear Normita,Thank you for your wonderful review. We are delighted that you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.It was our pleasure serving you and we look forward to welcoming you back again.Kind Regards,30 Bencoolen Management

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, helpful staff. We stayed 5nights.
Amazing staff at 30 Bencoolen. They are friendly, very helpful. I made an online purchase on a Sat morning with Monday being a public holiday, they kept reassuring me that they would deliver the package. Up until 11pm when I got my package they remained upbeat. The staff is very professional and super friendly.
Stayed 5 nights in Nov 2023
Response from Hotel Manager on 29 Nov,2023
Dear Derrick,Thank you for your wonderful review of your recent stay at 30 Bencoolen. We are delighted that you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.It was our pleasure serving you and we look forward to welcoming you back again.Kind Regards,30 Bencoolen Management

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Hotel Manager on 1 Dec,2023
Dear Dorothy,Thank you for your kind rating of your recent stay at 30 Bencoolen. We are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.It was our pleasure serving you and we look forward to welcoming you back again.Kind Regards,30 Bencoolen Management

8/10 Good

kellie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff. Restaurant was closed (not sure why just says temporary closure). Pool was lovely. Nice big rooms and very clean.
Stayed 5 nights in Nov 2023
Response from Hotel Manager on 1 Dec,2023
Dear Kellie,Thank you for your kind review of your recent stay at 30 Bencoolen. We are delighted that you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities. We apologize that we could not provide a better dining experience for you this time round. We are working towards re-opening the restaurant to serve our guests better. It was our pleasure serving you and we look forward to welcoming you back again.Kind Regards,30 Bencoolen Management

8/10 Good

Michael, Oakville

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel in a great location. The restaurant was closed when I was there which I wasn't made aware of at time of booking. Luckily there are lots of options in the area including a great Hawker Center nearby.
Stayed 5 nights in Nov 2023
Response from Hotel Manager on 1 Dec,2023
Dear Michael,Thank you for your kind review of your recent stay at 30 Bencoolen. We are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities. We apologize for not being able to provide a better dining experience for you this time around. We are working hard to reopen the restaurant to better serve our guests.It was our pleasure serving you and we look forward to welcoming you back again.Kind Regards,30 Bencoolen Management

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
They really try to do everything right. It's a nice place to stay.
Stayed 4 nights in Nov 2023
Response from Hotel Manager on 1 Dec,2023
Dear Nicholas,Thank you for your lovely review of your recent stay at 30 Bencoolen. We are delighted that you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.It was our pleasure serving you and we look forward to welcoming you back again.Kind Regards,30 Bencoolen Management

10/10 Excellent

Lin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This a efficient no nonsenses hotel , which is what I am looking for. the front desk is a little too crowed at all time could have been better if hire a extra receptionist but otherwise it is a good hotel .
Stayed 9 nights in Nov 2023
Response from Hotel Manager on 29 Nov,2023
Dear Lin,Thank you for your kind review of your recent stay at 30 Bencoolen. We are delighted that you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities. Thank you for your feedback about the reception being busy and will look into ways to further enhance service in that area. It was our pleasure serving you and we look forward to welcoming you back again.Kind Regards,30 Bencoolen Management

8/10 Good

Robert

Liked: Cleanliness, staff & service
Didn't realize there was no restaurant and the lounge closed at 4:30 in the afternoon. Not much nearby.
Stayed 3 nights in Nov 2023
Response from Hotel Manager on 1 Dec,2023
Dear Robert,Thank you for your kind review of your recent stay at 30 Bencoolen. We are delighted you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities. We apologize for not being able to provide a better dining experience for you this time around. We are working hard to reopen the restaurant to better serve our guests.It was our pleasure serving you and we look forward to welcoming you back again.Kind Regards,30 Bencoolen Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean. Great aircon. Close to a food court with lots of choice. Across the road from Bencoolen MRT and Bras Basah MRT. Walking distance to Plaza Singapura and the National Museum
Stayed 4 nights in Nov 2023
Response from Hotel Manager on 29 Nov,2023
Dear Guest,Thank you for your kind review of your recent stay at 30 Bencoolen. We are delighted that you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.It was our pleasure serving you and we look forward to welcoming you back again.Kind Regards,30 Bencoolen Management

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!
It’s a great hotel, I’m a solo traveler who loves to walk so this hotel is in a great location for Raffles, Marina Bay, Little India, Orchard Road. It’s also so close to three train stations so you will be able to access anywhere from these stations. I didn’t have the breakfast as I like to go out to get food, there are some good options like a Food Dynasty next to the hotel. The pool and Jacuzzi was very nice and it had a great view of the Downtown area. The staff are great and very friendly, I locked myself out of my room one afternoon and they were so helpful!
Stayed 6 nights in Nov 2023
Response from Hotel Manager on 29 Nov,2023
Dear Guest,Thank you for your kind review of your recent stay at 30 Bencoolen. We are delighted that you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.It was our pleasure serving you and we look forward to welcoming you back again.Kind Regards,30 Bencoolen Management

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great,courteous and friendly, room was modern clean and well appointed. Convenient to local food outlets and hawkers stall, sightseeing sites. Rooms are priced above other local hotels in the area of similar quality.
Stayed 7 nights in Oct 2023
Response from Hotel Manager on 29 Nov,2023
Dear John,Thank you for your kind review of your recent stay at 30 Bencoolen. We are delighted that you had a great stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.It was our pleasure serving you and we look forward to welcoming you back again.Kind Regards,30 Bencoolen Management

10/10 Excellent

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in the heart of Singapore
Really nice and well located hotel in Singapore. Close to many touristic attractions and multiple restaurants.
Stayed 3 nights in Nov 2023
Response from Hotel Manager on 9 Nov,2023
Dear Malgorzata,Greetings and thank you for your kind review. It was our pleasure serving you and we are delighted that you had a good stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.We wish you safe travels and look forward to welcoming you back again.Kind Regards,30 Bencoolen Management

10/10 Excellent

Kyle

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Great stay! Staff was friendly, location was convenient, and the hotel was in good shape. I'd stay here again.
Stayed 5 nights in Oct 2023
Response from Hotel Manager on 6 Nov,2023
Dear Kyle,Thank you for your lovely review on your recent stay at 30 Bencoolen. It was our pleasure serving you and we are glad that you had a good stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.We wish you safe travels and we look forward to welcoming you back soon.Kind Regards,30 Bencoolen Management

10/10 Excellent

Michael S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a nice part of town. Conveniently located by two MRT lines and a Big Bus tour line. Has convenient food court a couple of minutes away plus other restaurants in the surrounding blocks. Great hotel that was nice and clean.
Stayed 4 nights in Oct 2023
Response from Hotel Manager on 6 Nov,2023
Dear Michael,Thank you for your lovely review of your recent stay at 30 Bencoolen. It was our pleasure serving you and we are glad you had a good stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.We wish you safe travels and we look forward to welcoming you back soon.Kind Regards,30 Bencoolen Management

10/10 Excellent

Pablo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and clean building. Nice swimming pool on top floor. Friendly service.
Stayed 2 nights in Oct 2023
Response from Hotel Manager on 6 Nov,2023
Dear Pablo,Thank you for your lovely review on your recent stay at 30 Bencoolen. It was our pleasure serving you and we are glad that you had a good stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.We wish you safe travels and we look forward to welcoming you back soon.Kind Regards,30 Bencoolen Management

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, convenient location. Definitely recommend this hotel. No dining here but there's a 24hr coffeeshop less than 10min walk away if you have late night cravings.
Stayed 6 nights in Oct 2023
Response from Hotel Manager on 6 Nov,2023
Dear Rita,Thank you for your lovely review on your recent stay at 30 Bencoolen. It was our pleasure serving you and we are glad that you had a good stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities. We are working hard to revive our dining facilities and we hope to serve you better in the near future.We wish you safe travels and we look forward to welcoming you back soon.Kind Regards,30 Bencoolen Management

8/10 Good

Selene

Liked: Cleanliness
This hotel is at a very convenient location, walkable distance to Raffle City, Bugis Junction (shopping centers), MRT and bus stations. The area is safe, room is clean. Two points need improvement: 1. Staff are polite, but not familiar with the area around the hotel. E.g, I asked where was the nearby bus stop, the staff answered me "not sure" and just only knew MRT station. That was very unhelpful, because actually the bus stop just around the corner! And she had no intention to trying to help at all! 2. Not all USB ports in the room are working. TV sometimes couldn't get the signal. Please check those out.
Stayed 3 nights in Oct 2023
Response from Hotel Manager on 6 Nov,2023
Dear Selene,Thank you for your kind review. it was our pleasure serving you and we are glad that for the most part, you enjoyed your stay with us. We apologize for the issues you faced, and we will use this opportunity to better train our staff to assist our guests better. Thank you for choosing to stay with us and we hope for another opportunity to serve you again.We wish you safe travels till we meet again.Kind Regards,30 Bencoolen Management

10/10 Excellent

Gavin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite alot of restaurants nearby.Train few min walk. Just remember singapore exspensive for food an alcohol
Stayed 5 nights in Oct 2023
Response from Hotel Manager on 4 Nov,2023
Dear Gavin,Thank you for taking the time to leave us a lovely review of your recent stay at 30 Bencoolen. It was our pleasure serving you and we are glad that you had a good stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.We wish you safe travels and we look forward to welcoming you back soon.Kind Regards,30 Bencoolen Management

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place very clean and our room keeper very nice top marks
Stayed 5 nights in Oct 2023
Response from Hotel Manager on 4 Nov,2023
Dear Anthony,Thank you for taking the time to leave us a lovely review of your recent stay at 30 Bencoolen. It was our pleasure serving you and we are glad that you had a good stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.We wish you safe travels and we look forward to welcoming you back soon.Kind Regards,30 Bencoolen Management

10/10 Excellent

Emily

Stayed 3 nights in Oct 2023
Response from Hotel Manager on 2 Nov,2023
Dear Emily,Thank you for your lovely rating on your recent stay at 30 Bencoolen. It was our pleasure serving you and we are glad that you had a good stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.We wish you safe travels and we look forward to welcoming you back soon.Kind Regards,30 Bencoolen Management

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Hotel Manager on 2 Nov,2023
Dear Guest,Thank you for your lovely rating on your recent stay at 30 Bencoolen. It was our pleasure serving you and we are glad that you had a good stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities.We wish you safe travels and we look forward to welcoming you back soon.Kind Regards,30 Bencoolen Management

10/10 Excellent

Helena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service and best interior and perfectly hygienic
Response from Hotel Manager on 11 Oct,2023
Dear Helena,Thank you for taking time to leave us a wonderful review of your recent stay at 30 Bencoolen. We are glad that you had a good stay with us and enjoyed our warm hospitality, convenient location, and hotel facilities. We wish you safe travels and we look forward to welcoming you back soon.Kind Regards,30 Bencoolen Management