Ratings based on 405 verified reviews

4.6 out of 5
82% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 7 Jun, 2019
Comment from Hotel Management
8 Jun, 2019 by Capella Singapore, Hotel Management
Dear Guest, Your perfect score started my day on a wonderful note! So happy to know that you enjoyed your stay and looking forward to have the honour to welcome you back to our resort again. Warm regards, Fernando Gibaja General Manager
5 out of 5
by a verified traveller

Posted 3 Jun, 2019
Beautiful location, sitting on the edge of Palawan beach and surrounded by rich vegetation and greenery. The Award winning Cassia restaurant is well deserved with a superb customer service from Anthony in Cassia. Recommend highly hotel :)
Comment from Hotel Management
4 Jun, 2019 by Capella Singapore, Hotel Management
Dear Guest, I am so happy to know that you had an amazing stay with us. Thank you for recognising Anthony, he will be very happy indeed! We hope to welcome you back soon! Warm regards, Fernando Gibaja General Manager
3 out of 5
by a verified traveller

Posted 18 Apr, 2019
The Knolls at breakfast time was like a local market. It was crowded and the staff were too busy to take control of serving and used dishes. Furthermore, there were scanty kinds of food compared with other hotel breakfast.
Comment from Hotel Management
2 May, 2019 by Capella Singapore, Hotel Management
Dear Guest, I am really sorry for the negative experience you had with us at The Knolls that affected your overall stay. I will definitely look into the concerns you raised and hope you will give us a second chance to create a flawless and memorable experience for you on your next visit. Warm regards, Fernando Gibaja General Manager
4 out of 5
by a verified traveller

Posted 6 Apr, 2019
Comment from Hotel Management
6 Apr, 2019 by Capella Singapore, Hotel Management
Dear Guest, Thank you for staying with us and glad to know that you enjoyed your stay. Hope to see you again soon! Warm regards, Fernando Gibaja General Manager
5 out of 5
by a verified traveller

Unforgettable Wedding Anniversary Staycation

Posted 13 Mar, 2019 on Hotels
My husband and i celebrated our first wedding anniversary at Capella and it was an experience we will remember for a long time. We were given surprises throughout our stay as we had informed the hotel of our celebration and we had a wonderful experience. We had dinner at Cassia and the food and service was excellent. We felt really pampered by the hotel and staff. The location of the hotel was superb as it was quiet and away from the main hustle and bustle of the rest of Sentosa island. We were totally relaxed and left all our cares back on the main island during our stay there. The only regret we had was we stayed only 1 night instead of 2. We would definitely be looking forward to going back again.
Comment from Hotel Management
14 Mar, 2019 by Capella Singapore, Hotel Management
Dear Wan Yee, I am so happy to read your wonderful comments and thank you for letting us be part of this joyous occasion. Glad to know that both of you had a great celebration and looking forward to welcome both of you back again for more Capella moments with us. Warm regards, Fernando Gibaja General Manager
4 out of 5
by a verified traveller

Posted 10 Mar, 2019 on Hotels
Comment from Hotel Management
13 Mar, 2019 by Capella Singapore, Hotel Management
Dear Guest, Glad that you had an enjoyable stay with us in general. Looking forward to impress you with a perfect experience on your next visit. Warm regards, Fernando Gibaja General Manager
5 out of 5
by a verified traveller

Posted 10 Mar, 2019
Excellent service and treatment. A place that will come back agsin
Comment from Hotel Management
13 Mar, 2019 by Capella Singapore, Hotel Management
Dear Guest, It makes me really happy to know that you had a great time with us at Capella Singapore. All of us here can't wait to welcome you back again for a relaxing getaway. Warm regards, Fernando Gibaja General Manager
5 out of 5
by a verified traveller

Posted 4 Mar, 2019 on Hotels
Comment from Hotel Management
5 Mar, 2019 by Capella Singapore, Hotel Management
Dear Jia, Your perfect score made my day! Nothing motivates us more than knowing our guests had happy memories with us and we hope to see you again soon! Warm regards, Fernando Gibaja General Manager
5 out of 5
by a verified traveller

Posted 28 Feb, 2019 on Hotels
Comment from Hotel Management
1 Mar, 2019 by Capella Singapore, Hotel Management
Dear Takuya, Thank you for your perfect score! I am glad to know that you had an enjoyable stay with us. Hope to welcome you back again soon! Warm regards, Fernando Gibaja General Manager
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 1 Feb, 2019