The overall concept of the property is unclear. The division between concierge on lower ground floor and reception on 3rd was very confusing. Rooms are small and very basic, breakfast was awful, limited options, breakfast staff were rude and super slow (perhaps understaffed), receptionists were rather detached almost unhappy to be there but most of all, huge issue in this property is the noise!!! From the room you can hear everything from corridors and between rooms too. We had a baby screaming for hours and we barely slept unfortunately. Most certainly not a 5a*, barely a 3*star plus. Gym was extremely basic but pool on terrace was ok. Would not stay here again. Overpriced and for same money you can stay on many other property nearby which are 100 times better in service and offering.