Outdoor pool, pool loungers

Reviews of Grand Park City Hall

5 out of 5
Grand Park City Hall
10 Coleman Street, Singapore

Reviews

8.8

Excellent

Rating 10 - Excellent. 546 out of 1002 reviews" "
Rating 8 - Good. 308 out of 1002 reviews" "
Rating 6 - Okay. 98 out of 1002 reviews" "
Rating 4 - Poor. 30 out of 1002 reviews" "
Rating 2 - Terrible. 20 out of 1002 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gordon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely...Gladys & Kripa were great at the Crystal lounge...thank you very much for all the assistance..
Stayed 3 nights in Mar 2024

10/10 Excellent

Lavinia, Sans Souci

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the start which always leaves a positive impression to return.
Stayed 1 night in Mar 2024
Response from Grand Park City Hall on 27 Mar,2024
Dear Lavinia,Thank you for the 5-star rating. We are delighted that you enjoyed your stay and the service rendered by our team.We look forward to welcoming you back in the near future.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Jason

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, with a fantastic pool in a great location.
Stayed 4 nights in Mar 2024
Response from Grand Park City Hall on 27 Mar,2024
Dear Jason,Thank you for the full rating that you had given us. We are glad that you enjoyed your stay and hope to welcome you back soon.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Blakey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is like new and modern and convenient to Clarke Quay and Downtown and the staff are helpful and friendly and I will highly recommend them to my friends and family!
Stayed 2 nights in Mar 2024
Response from Grand Park City Hall on 25 Mar,2024
Dear Mr Blakey,Thank you for a lovely review. We are glad that you enjoyed your stay at Grand Park City Hall which is close to sightseeing attractions, shopping malls, eateries and public transportation. Thank you for your recommendation and we look forward to welcoming you, your friends and family to Grand Park City Hall in the near future.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

KAIWALYA BHUSHAN, PORTLAND

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and great location
Stayed 4 nights in Mar 2024
Response from Grand Park City Hall on 25 Mar,2024
Dear Kaiwalya,Thank you for the 5-star rating. We are glad that you had chosen to stay at Grand Park City Hall which is close to sightseeing attractions, shopping malls, eateries and public transportation.We look forward to welcoming you back soon.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Julie, BARNOLDSWICK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the crystal club rooms and services, well worth it if in your budget. Pool area great. Good location, walkable (Heat permitting) to all central attractions. (MBS a 30 Min walk). Friendly helpful staff.
Stayed 1 night in Mar 2024
Response from Grand Park City Hall on 20 Mar,2024
Dear Julie,Thank you for the lovely review. We are delighted that you enjoyed your stay at Grand Park City Hall which is centrally located and close to sightseeing attractions, shopping malls, eateries and public transportation.We look forward to welcoming you back soon.Warmest regards,Management Team of Grand Park City Hall

8/10 Good

Morris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean, food was great, breakfast had great variety, and the rooms/bed very comfortable. If they can work on speeding up the check in process, I would happily give it 5 stars
Response from Grand Park City Hall on 20 Mar,2024
Dear Mr Morris,Thank you for choosing to stay at Grand Park City Hall. We are glad that you enjoyed your stay and the breakfast variety.We hope to welcome you back soon for another wonderful stay.Warmest regards,Management Team of Grand Park City Hall

8/10 Good

Nazgol lotfi

Travelled with family
Liked: Cleanliness, staff & service
There was no facility in hotel for example there wa no spa
Stayed 4 nights in Mar 2024
Response from Grand Park City Hall on 20 Mar,2024
Dear Mr Lotfi,Thank you for taking time to provide us your review.We hope that you had an enjoyable stay and look forward to welcoming you back in the near future.Warmest regards,Management Team of Grand Park City Hall

8/10 Good

Mohammed, Kalamazoo

Stayed 3 nights in Feb 2024
Response from Grand Park City Hall on 27 Mar,2024
Dear Mohammed,Thank you for the high rating. We look forward to welcoming you back soon for another wonderful stay.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Th e upgrade was most welcome
Stayed 4 nights in Feb 2024
Response from Management Team of Grand Park City Hall on 3 Mar,2024
Dear Joan,It was truly a pleasure having you as our guest at Grand Park City Hall! Thank you for your positive comments and taking the time to review our property. We appreciate the full ratings that you had given us. We are happy that you had a wonderful stay and look forward to another chance to serve you again on your next visit to Singapore. Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Kirsty, Castro Valley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very convenient for shopping, dinning and transportation. Staff were friendly and welcoming
Stayed 2 nights in Feb 2024
Response from Management Team of Grand Park City Hall on 3 Mar,2024
Dear Kirsty,It was truly a pleasure having you as our guest at Grand Park City Hall! Thank you for your positive comments and taking the time to review our property. We appreciate the full ratings that you had given us. We are happy that you had a wonderful stay and look forward to another chance to serve you again on your next visit to Singapore. Warmest regards,Management Team of Grand Park City Hall

8/10 Good

Ian

Liked: Cleanliness, amenities, property conditions & facilities
An excellent location. Concierge and reception were very helpful. Dining - breakfast food was ordinary - dining area too small with the result there was queue from about 8.30 am. to get a table. Room was nice. Automated lighting system slightly confusing and lighting especially in bathroom not bright enough. Bed was comfortable. Nice pool area.
Stayed 1 night in Feb 2024
Response from Grand Park City Hall on 21 Feb,2024
Dear Ian,We are glad to hear that you enjoyed your stay and appreciate the high rating that you had given us.We look forward to welcoming you back soon for another delightful stay.Warmest regards,Management Team of Grand Park City Hall

8/10 Good

Robert Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff!
Stayed 6 nights in Feb 2024
Response from Grand Park City Hall on 21 Feb,2024
Dear Robert,We are delighted to hear that you were happy with the warm hospitality of our team members. We look forward to serving you again in the near future.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Most things within easy walking distance MRT just 200 metres and 3 shopping malls close by.
Stayed 6 nights in Feb 2024
Response from Grand Park City Hall on 21 Feb,2024
Dear James,We are delighted to hear that you enjoyed your stay at Grand Park City Hall which is close to shopping malls, eateries, sightseeing attractions and public transportation.We look forward to having you back in the near future for another wonderful stay.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

SOYOUNG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location very good. City hall train station very near. Room and swimming pool very nice
Stayed 2 nights in Feb 2024
Response from Grand Park City Hall on 21 Feb,2024
Dear Soyoung,Thank you for choosing to stay at Grand Park City Hall which is close to sightseeing attractions, shopping malls, eateries and public transportation.We are glad that you had an enjoyable stay and look forward to welcoming you back on your next visit to Singapore.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Mohamed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, very welcoming staff. our check in was smooth. shout out to the pool staff, we wanted to check out the pool and gym, although he have just close the place up. he assist us to ensure we get to see the facilities. great service
Stayed 1 night in Feb 2024
Response from Grand Park City Hall on 15 Feb,2024
Dear Mohamed,Thank you for a lovely review. We are delighted to hear that you enjoyed the warm hospitality of our team members.We look forward to welcoming you back in the near future.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Oscar, San Diego

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was greeted at the front door and the workers were more than helpful with information and recommendations to multiple of places and things to do . Rooms were nice and neat. Amenities were superb ! Nice gym!
Stayed 1 night in Dec 2023
Response from Grand Park City Hall on 15 Feb,2024
Dear Oscar,Thank you for choosing to stay at the Grand Park City Hall. It was truly a pleasure having you as our guest. We are happy that you enjoyed your stay and the warm hospitality of our team members. We appreciate the 5-star rating that you had generously given us. All of us at Grand Park City Hall look forward to the pleasure of welcoming you back for another fantastic stay on your next visit to Singapore.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely fantastic Staff. Manager Joseph looked after our family and friends like we had been there 100 times before. Very clean. Very well run hotel. Exceptional service. Would stay again when in Singapore.
Stayed 3 nights in Jan 2024
Response from Grand Park City Hall on 6 Feb,2024
Dear Oliver,Thank you for choosing to stay at the Grand Park City Hall. It was truly a pleasure having you as our guest. We are happy that you had a wonderful stay and also enjoyed the warm hospitality accorded by Joseph. We appreciate the 5-star rating that you had generously given us.We look forward to the pleasure of welcoming you back for another fantastic stay on your next visit to Singapore.Warmest regards, Management Team of Grand Park City Hall

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. Value for money. Lighting in rooms took some getting used to. Breakfast was ordinary.
Stayed 3 nights in Jan 2024
Response from Grand Park City Hall on 5 Feb,2024
Dear Ian,Thank you for your feedback which we have noted. We hope that overall, your stay was enjoyable and look forward to welcoming you back in the near future.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Robert, Saint Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time in Singapore, great hotel with friendly and helpful staff. Was able to walk to a lot of different places around the city
Stayed 3 nights in Jan 2024
Response from Grand Park City Hall on 2 Feb,2024
Dear Robert,We are delighted that you had an enjoyable stay for your first visit to Singapore. Thank you for choosing to stay at Grand Park City Hall which has a central location and close to sightseeing attractions, shopping malls, eateries and public transportation.We look forward to welcoming you back and to be of service to you on your 2nd visit to Singapore.Warmest regards,Management Team of Grand Park City Hall

4/10 Poor

Erika Visentin

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The overall concept of the property is unclear. The division between concierge on lower ground floor and reception on 3rd was very confusing. Rooms are small and very basic, breakfast was awful, limited options, breakfast staff were rude and super slow (perhaps understaffed), receptionists were rather detached almost unhappy to be there but most of all, huge issue in this property is the noise!!! From the room you can hear everything from corridors and between rooms too. We had a baby screaming for hours and we barely slept unfortunately. Most certainly not a 5a*, barely a 3*star plus. Gym was extremely basic but pool on terrace was ok. Would not stay here again. Overpriced and for same money you can stay on many other property nearby which are 100 times better in service and offering.
Response from Grand Park City Hall on 26 Jan,2024
Dear Erika,Thank you for taking time to provide us a detailed review.We hope that overall, your stay was pleasant and look forward to welcoming you back.Warmest regards,Management Team of Grand Park City Hall

8/10 Good

Nick, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property is a hidden gem in Singapore. Nice rooms and exceptional value while being walkable to Central, Bras Basah and Chinatown and close to the MRT at City Hall.
Stayed 2 nights in Jan 2024
Response from Grand Park City Hall on 26 Jan,2024
Dear Nick,Thank you for taking time to provide us your review.We are glad that you enjoyed your stay at Grand Park City Hall which is close to sightseeing attractions, shopping malls, eateries and public transportation.We look forward to welcoming you back in the near future.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

ARSENIO B

Stayed 1 night in Jan 2024
Response from Grand Park City Hall on 23 Jan,2024
Dear Arsenio,Thank you for the 5-star rating which you had kindly given us. We are happy that your stay was wonderful and look forward to having you back with us in the near future.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a really good location . MRT 2 mins walk but most places are all easily walkable from the hotel. Really good marina bay views from the rooftop area .
Stayed 9 nights in Jan 2024
Response from Grand Park City Hall on 23 Jan,2024
Dear Mr Tony,Thank you for a lovely review. We are glad that you enjoyed your stay at Grand Park City Hall which is close to sightseeing attractions, shopping malls, eateries and public transportation. We look forward to welcoming you back for another delightful stay in the near future.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Lori, Delta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay to acclimatize to the time change. The club room access was perfect for us after a very long flight. Excellent stay.
Stayed 1 night in Jan 2024
Response from Management Team of Grand Park City Hall on 9 Jan,2024
Dear Lori,Thank you for choosing to stay at the Grand Park City Hall. It was truly a pleasure having you as our guest. We are happy that you had a wonderful stay and appreciate the full ratings that you had generously given us.All of us at Grand Park City Hall look forward to the pleasure of welcoming you back for another fantastic stay on your next visit to Singapore.Warmest regards,Management Team of Grand Park City Hall

8/10 Good

Varsha

Stayed 2 nights in Jan 2024
Response from Management Team of Grand Park City Hall on 9 Jan,2024
Dear Varsha,It was truly a pleasure having you as our guest at Grand Park City Hall! Thank you for your positive comments and taking the time to review our property. We appreciate the ratings that you had given us. We are happy that you had a wonderful stay and look forward to another chance to serve you again on your next visit to Singapore. Warmest regards,Management Team of Grand Park City Hall

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had been recently renovated, it is in a fabulous location, the room tech for lights etc which was controlled on your phone was hit and miss
Stayed 7 nights in Dec 2023
Response from Management Team of Grand Park City Hall on 9 Jan,2024
Dear James,It was truly a pleasure having you as our guest at Grand Park City Hall! Thank you for your positive comments and taking the time to review our property. We appreciate the ratings that you had given us. We are happy that you had a wonderful stay and look forward to another chance to serve you again on your next visit to Singapore. Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Alejandro, Las Vegas

Stayed 4 nights in Dec 2023
Response from Grand Park City Hall on 6 Feb,2024
Dear Alejandro,Thank you for the 5-star rating that you had given us. We are delighted that you had an enjoyable stay and look forward to serving you in the near future.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything! Great location to many of the cultural sights & transport networks such as the MRT at City Hall. Raffles City is close by for shopping. Nice ambience around the hotel. I liked the room which has an excellent bathroom & good facilities. Staff were professional & prompt with requests. My criticism is that they did not offer natural yoghurt at breakfast. I would stay here again.
Stayed 7 nights in Dec 2023
Response from Grand Park City Hall on 8 Jan,2024
Dear Marilyn,Thank you for choosing to stay at Grand Park City Hall which is close to sightseeing attractions, shopping malls, eateries and public transportation.We are happy that you had an enjoyable stay and also enjoyed the warm hospitality of our team members.We look forward to welcoming you back for another fantastic stay in the near future.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Venkata

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and safe. Many dining options around the hotel. The breakfast buffet option was very good. Rooms were clean and well maintained. Loved our stay
Stayed 3 nights in Dec 2023
Response from Grand Park City Hall on 26 Dec,2023
Dear Ventaka,Thank you for a lovely review. We are delighted to hear that your stay was enjoyable and look forward to welcoming you back for another great experience.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Emy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Grand Park City Hall on 26 Dec,2023
Dear Emy,Thank you for the high rating that you had generously given us. We are happy that you had a wonderful stay and look forward to be of service to you in the near future.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Han

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to most transport bus and subway
Stayed 7 nights in Dec 2023
Response from Grand Park City Hall on 26 Dec,2023
Dear Han,Thank you for choosing to stay at the Grand Park City Hall which has a central location and is close to sightseeing attractions, shopping malls, eateries and public transportation.We hope to have you back with us soon.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Karthik

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Response from Grand Park City Hall on 26 Dec,2023
Dear Karthik,Thank you for the full rating that you had kindly given us. We are glad that you had a wonderful stay and look forward to your next visit in the near future.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Paul

Stayed 2 nights in Dec 2023
Response from Grand Park City Hall on 20 Dec,2023
Dear PaulThank you for the full rating that you had kindly given us. We are glad that you enjoyed your stay and look forward to welcoming you back soon.Warmest regards,Management Team of Grand Park City Hall

6/10 Okay

Ahmet Ozkan, Bowling Green

Liked: Cleanliness, amenities, property conditions & facilities
Check in a check out were super easy. The room was not extraordinary but ok. My major complaint is about the breakfast. Not only that the variety of the food was limited but the staff seemed to me not kind at all. I was also by myself. I was always seated to the darkest room in the breakfast area. I did not enjoy my breakfast at all.
Stayed 3 nights in Dec 2023
Response from Management Team at Grand Park City Hall on 17 Dec,2023
Dear Ahmet Ozkan,Thank you for your kind feedback and for letting us know your thoughts. We will definitely look into improving our breakfast selections for your next stay with us and we hope to make it a more memorable stay for you in the future. Warmest Regards, Management Team at Grand Park City Hall

10/10 Excellent

Mohd Khairy

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly & helpful. Especially the guys at the arrival area.
Stayed 1 night in Dec 2023
Response from Grand Park City Hall on 15 Dec,2023
Dear Mr Mohd,Thank you for a lovely review. We are glad that you had a wonderful stay and look forward to welcoming you back for another fantastic stay in the near future.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Really high tech eco friendly rooms
Stayed 2 nights in Dec 2023
Response from GPCH GSM on 15 Dec,2023
Dear Tim, It was truly a pleasure having you as our guest at Grand Park City Hall! Thank you for your positive comments and taking the time to review our property. We appreciate the full ratings that you had given us. We are happy that you had a wonderful stay and look forward to another chance to serve you again on your next visit to Singapore. Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Domenic

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Grand Park City Hall on 9 Feb,2024
Dear Domenic,Thank you for the 5-star rating. We are glad your stay was wonderful and look forward to welcoming you back soon.Warmest regards,Management

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable
Stayed 3 nights in Nov 2023
Response from Grand Park City Hall on 7 Dec,2023
Dear Cecilia,Thank you for the 5-star rating that you had kindly given us. We are glad that you had an enjoyable stay and look forward eagerly to welcome you back soon.Warmest regards,Management Team of Grand Park City Hall

6/10 Okay

Nicole

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location was good. Walkable distance to food, shopping and sightseeing. The shower was not good. Water temperature constantly hot & cold. I almost got burned. The ac control didn’t work well either. I’ve tried both control at the panel & my phone but it was a miss. The staffs were nice but because of these unresolved issues, I won’t return here.
Stayed 4 nights in Nov 2023
Response from Grand Park City Hall on 7 Dec,2023
Dear Nicole,Thank you for taking time to provide us your review.We apologise for the inconvenience caused during your stay and will get our team to follow up on the issues that you had highlighted.We hope that overall your stay was pleasant and hope you will give us another opportunity to be of service to you in the near future.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ian
Great location and excellent hotel
Stayed 4 nights in Nov 2023
Response from Grand Park City Hall on 4 Dec,2023
Dear Ian,Thank you for choosing to stay at the Grand Park City Hall. It was truly a pleasure having you as our guest. We are happy that you had a wonderful stay and appreciate the high rating that you had given us. We look forward to welcoming you back for another fantastic stay on your next visit to Singapore.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and very central for everything. Hotel was beautiful and staff perfect . Room made up everyday which was really good
Stayed 7 nights in Nov 2023
Response from Grand Park City Hall on 28 Nov,2023
Dear Alan,Thank you for a lovely review. We are glad that you enjoyed your stay at Grand Park City Hall which is near sightseeing attractions, shopping malls, eateries and public transportation. We are also delighted that you liked the service rendered by our team members.We look forward to welcoming you back for another fantastic stay on your next visit in the near future.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service was outstanding with pre arrival service on special needs required for a smooth check in. Prompt replies through expedia chat box. Room was spectacular and clean. Staffs were very hospitable and helpful especially the young chinese boy working in the morning at level one. He is very hardworking and helpful. Bravo and keep up the good work
Stayed 2 nights in Nov 2023
Response from Grand Park City Hall on 17 Nov,2023
Dear Tiffany,It was truly a pleasure having you as our guest at Grand Park City Hall! Thank you for your positive comments. We are happy that you enjoyed your stay and the warm hospitality of our team members. The high ratings that you had given us are much appreciated.We look forward to welcoming you back for another fantastic stay in the near future. Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great Room design for what I selected. Staff very good, amenities at the location good, lobby bar pool. Quality location exactly where I want to stay, will stay again when in Singapore
Stayed 4 nights in Nov 2023
Response from Grand Park City Hall on 17 Nov,2023
Dear Brian,It was truly a pleasure having you as our guest at Grand Park City Hall! We are so glad that you had a wonderful stay and also enjoyed the warm hospitality of our team members.We look forward to welcoming you back for another fantastic stay in the near future.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Lauren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023
Response from Grand Park City Hall on 17 Nov,2023
Dear Lauren,We are delighted that you had an enjoyable stay. We appreciate the full ratings that you had given us and look forward to welcoming you back for another wonderful stay.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place!
Stayed 4 nights in Nov 2023
Response from Grand Park City Hall on 17 Nov,2023
Dear Richard,It was truly a pleasure having you as our guest at Grand Park City Hall! We appreciate the full ratings that you had given us and look forward to welcoming you back in the near future.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

Wanida, Sneads Ferry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in very good location. Staffs are helpful and polite. They have place to store luggages. The room was nice and clean.
Stayed 1 night in Oct 2023
Response from Grand Park City Hall on 10 Nov,2023
Dear Ms Wanida,It was truly a pleasure having you as our guest at Grand Park City Hall! Thank you for a lovely review and the full ratings that you had given us. We are pleased that you had an enjoyable stay and also enjoyed the warm hospitality of our team.We look forward to having you back with us soon.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

bryan, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
GREAT STAFF AND GREAT BREAKFAST
Stayed 3 nights in Nov 2023
Response from Grand Park City Hall on 7 Nov,2023
Dear Mr Bryan,We are glad that you enjoyed your stay, the warm hospitality and the breakfast at the Grand Park City Hall.We look forward to welcoming you back for another fantastic stay soon.Warmest regards,Management Team of Grand Park City Hall

10/10 Excellent

J

Stayed 1 night in Oct 2023
Response from Grand Park City Hall on 7 Nov,2023
Dear J,Thank you for giving us full ratings for your recent stay. We are glad that your stay was wonderful and hope to welcome you back soon.Warmest regards,Management Team of Grand Park City Hall

6/10 Okay

Skip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Not bad but noisy and frustrating app
The hotel is a bit older but is in a good location and has updated their rooms. Pool is nice but the bar is not open. You can order off an app/QR code Rooms are not soundproof. Doors seem to be hollow as you can clearly hear every conversation in the hallway and room door within 3-4 rooms, slam shut. There is a glitchy app they use to control the lights and AC in your room. If it doesn't work well on your phone you need to use a very user unfriendly mini panel on the wall. I couldn't get the app to work for first couple days so they lent me a phone to control my lights. One night app didn't work so I had to get out bed and individually turn off each light with various swipes and taps. Very frustrating thing to deal with when you just want to turn off all the lights to go to sleep. And yes, if middle of night u need to either get out of bed and swipe thru various steps on the the wall panel or use your phone to start up an app to simply turn on a night light. Annoying.
Stayed 8 nights in Oct 2023
Response from Grand Park City Hall on 7 Nov,2023
Dear Mr Skip,Thank you for taking the time to share your recent experience.We truly understand your unhappiness and sincerely apologise for not meeting your expectations during your stay. We hope that overall, your stay was pleasant and look forward to welcoming you back in the near future.Warmest regards,Management Team of Grand Park City Hall