I would strongly advise against selecting this property based on my personal experience. Unfortunately, I encountered an unforeseen issue and attempted to reach out to the property several days prior to my booking in hopes of arranging either a partial refund or rescheduling my stay. Despite numerous attempts through various communication channels such as chat, email, and others, I received no response whatsoever from the property. Even Expedia, my booking platform, made efforts to contact the hotel on my behalf for three consecutive days, yet they too were met with silence. It is perplexing and disappointing to encounter such a lack of responsiveness from a hotel, particularly when basic customer service expectations include acknowledging guest inquiries, even if unable to fulfill their requests.