- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The laid back concept is the perfect gateaway for us
Stayed 1 night in Nov 2019
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Hotel Jen Orchardgateway Singapore by Shangri-La
Star Rating
Information
Reviews
Excellent
1,970 reviews
Amenities
- Pool
- Free WiFi
- Free parking
- Air Conditioning
Map
277 Orchard Road, Singapore
What's nearby
- Orchard Central
- 5 min walk
- National Museum of Singapore
- 16 min walk
- Peranakan Museum
- 3 min drive
- Singapore (SIN-Changi)
- 19 min drive
Choose dates to view prices
Book online or call:
65 6415 5556Superior Room, 1 King Bed
Room Amenities
- Sleeps 2
- 1 King Bed
More detailsSuperior Twin Room
Room Amenities
- Sleeps 2
- 2 Single Beds
More detailsSuperior Room, 1 King Bed, City View
Room Amenities
- City view
- Sleeps 2
- 1 King Bed
More detailsSuperior Twin Room, City View
Room Amenities
- City view
- Sleeps 2
- 2 Single Beds
More detailsDeluxe Room, 1 King Bed
Room Amenities
- City view
- Sleeps 2
- 1 King Bed
More detailsClub Deluxe Room, 1 King Bed
Room Amenities
- City view
- Sleeps 2
- 1 King Bed
More details
About this area
Singapore
In the city centre and near a metro station, Hotel Jen Orchardgateway Singapore by Shangri-La is in an area with good shopping. Merlion and Thian Hock Keng Temple are notable landmarks, and travellers looking to shop may want to visit Orchard Road and Raffles City. Check out an event or a game at Singapore National Stadium, and consider making time for Singapore Botanic Gardens, a top attraction not to be missed. Our guests appreciate the hotel's central location.
What's nearby
- Orchard Central - 5 min walk
- National Museum of Singapore - 16 min walk
- Peranakan Museum - 3 min drive
- Raffles City - 3 min drive
- Boat Quay - 4 min drive
Getting around
- Somerset Station - 1 min walk
- JB Sentral - 23 min drive
- Singapore (SIN-Changi) - 19 min drive
Restaurants
- Where to eat
- Makan at Jen – Restaurant offering international cuisine. Serves breakfast, brunch and lunch. Kids' menu available.
- Bay Watch at Jen – Poolside rooftop bar. Serves light fare.
- Lounge at Jen – Bar.
About this property
Policies
Check-in
Check-in time starts at 2 PM
Express check-in
Special check-in instructions
Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Check-out
Check-out before noon
Express check-out
Children and extra beds
- Children are welcome.
- Kids stay free! One child stays free when using existing bedding.
- Rollaway/extra beds are available for SGD 105.93 per night.
- Free cribs (infant beds)!
Pets
- No pets or service animals allowed
Payment types at the property
Important information
Optional extras
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
- Fee for buffet breakfast: SGD 35.31 for adults and SGD 17.66 for children (approximately)
- Rollaway bed fee: SGD 105.93 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
- Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
We should mention
Pool access available from 6:00 AM to 11:00 PM Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets or service animals are allowed at this property.
Property is also known as
- Hotel Jen Orchardgateway Singapore Shangri-La
- Hotel Jen Orchardgateway
- Jen Orchardgateway Singapore
- Jen Orchardgateway
- Hotel Jen Orchardgateway Shangri-La
- Jen Orchardgateway Singapore Shangri-La
- Jen Orchardgateway Shangri-La
- Hotel Jen Orchardgateway Singapore by Shangri La
- Hotel Jen Orchardgateway Singapore by Shangri-La Hotel
- Hotel Jen Orchardgateway Singapore by Shangri-La Singapore
- Hotel Jen Orchardgateway Singapore by Shangri-La Hotel Singapore
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and public transport
- Free self parking
- Limited parking spaces
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–10 AM: SGD 35.31 for adults and SGD 17.66 for children
- 1 restaurant and 1 coffee shop/cafe
- 2 bars/lounges and 1 poolside bar
- 24-hour room service
Things to do
- 24-hour health club
- Hot tub
- Swimming pool
Family friendly
- Babysitting/childcare (surcharge)
- Dry-cleaning service
- Free cots/infant beds
- Rollaway/extra beds (surcharge)
Conveniences
- Front-desk safe
- Vending machine
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry-cleaning service
- Luggage storage
- Porter
- Tour/ticket assistance
Languages spoken
- Chinese
- English
- Malay
Business services
- Computer station
- Meeting rooms
- Conference space (452 square feet)
Outdoors
- Free pool cabanas
- Pool sunloungers
- Pool umbrellas
- Rooftop terrace
Accessibility
- If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
- In-room accessibility
- Wheelchair-accessible path of travel
- Wheelchair-accessible parking
More
- Designated smoking areas
Room amenities
Bedroom
- Blackout drapes/curtains
- Free cots/infant beds
- Rollaway/extra beds (surcharge)
Bathroom
- Bathrobes
- Free toiletries
- Hairdryer
Entertainment
- 40-inch flat-screen TV
- TV channels
Food and drink
- Coffee/tea maker
- Free bottled water
More
- Connecting rooms available
- Desk
- Free local calls
- Iron/ironing board (on request)
- Laptop-compatible safe
- Phone
- Slippers
Nearby things to do
Where to eat
- Makan at Jen – Restaurant offering international cuisine. Serves breakfast, brunch and lunch. Kids' menu available.
- Bay Watch at Jen – Poolside rooftop bar. Serves light fare.
- Lounge at Jen – Bar.
- Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Attached to a shopping mall and the MRT. Pool had a great view and was very refreshing after sightseeing for the day!
Stayed 5 nights in Nov 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Beautiful hotel. Great experience. Would book again!
Stayed 4 nights in Nov 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing hotel. It’s in a great location, connecting to the mall and the MRT (Metro). The view from the pool is amazing. The rooms are spacious and very clean. The only thing I didn’t like was the lack of privacy to the shower. It is an open plan, and if you’re sharing a room it makes it difficult to keep any privacy.
Stayed 3 nights in Nov 2019
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