Terrace/patio
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Reviews of K2 Guest House

2.5 out of 5
K2 Guest House
15 South Buona Vista Rd, Singapore

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 40 reviews" "
Rating 8 - Good. 21 out of 40 reviews" "
Rating 6 - Okay. 3 out of 40 reviews" "
Rating 4 - Poor. 2 out of 40 reviews" "
Rating 2 - Terrible. 7 out of 40 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Fabio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfy and spacious rooms
Stayed 5 nights in Aug 2023
Response from Faith on 19 Aug,2023
Dear Fabio,Thank you for sharing your feedback. We're delighted to hear that you found our rooms to be clean, comfortable, and spacious. Your comfort and satisfaction are our top priorities, and we're glad we could meet your expectations in these areas.If you ever find yourself back in the area, we'd be thrilled to host you again for another enjoyable stay.Warm regards,K2 Management

10/10 Excellent

Terry, Glendale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from Faith on 5 Jun,2023
Dear Terry,Greetings from k2Guesthouse Singapore!Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience and appreciate your valuable feedback on our room, amenities as well as services and that you enjoyed your stay here.We wish to have the opportunity to serve you again in the near future.
Best Regards, k2Guesthouse Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2023
Response from Faith on 21 Feb,2023
Greetings from k2Guesthouse Singapore!Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience and appreciate your valuable feedback on our room, amenities as well as services and that you enjoyed your stay here.We wish to have the opportunity to serve you again in near future.

Best Regards, k2Guesthouse Management

2/10 Terrible

Kris

Stayed 20 nights in Sep 2022
Response from FD on 21 Feb,2023
Dear Kris ,Apologies for the experience you have had during your stay. We will make sure to act on this matter accordingly and upgrade the service we offered to maintain the satisfaction of our guests. Thank you again for your kind review and wish to serve you in the future.Best Regards, k2Guesthouse Management

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind and helpful staff; good amenities such as a fridge, microwave, water dispenser, and washing machine. The rooms were reasonably comfortable (I just would have liked a window) and the wifi worked. The location was convenient for public transportation and there were several restaurants, convenience stores, and massage parlors nearby. I would book here again.
Stayed 5 nights in Jan 2020
Response from Faith on 21 Feb,2023
Dear Guest,Greetings from k2Guesthouse Singapore!Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience and appreciate your valuable feedback on our room, amenities as well as services and that you enjoyed your stay here.We wish to have the opportunity to serve you again in near future.

Best Regards, k2Guesthouse Management

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
Overcharged
Disappointed. Booked the family ensuit and did not know that i have keyed in 2 adults during the search. the room is the biggest room (1 queen and 2 bunk bed) and is available for stay up to 4 adults. Because of this, i was charged sgd66 for additional 2 adults. It is super overcharged. Did a quick search on another day, same room 4pax vs 2 pax, there is no difference in price but i was told by K2 guest that there is a price difference hence they need to charge me. This is not true. Called hotel.com as the service provider, i was informed that there is nothing they can do. This is unfair. This is the last time to use hotel.com. No after sale service. Blame my own eye side for failing to key in the correct number of guests in the search box. Blame myself for making the wrong choice to choose hotel.com. Text K2 guest as well, no single response, again no after sale service at all.
Stayed 1 night in Jan 2020
Response from front desk on 20 Jan,2020
im sorry this was the case you should have talk to us about it i think you booked a room but came late and did self checkin with your family of 6 person. we noted by our front desk there were quite a party of 6 when booked for 4.

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service
Stayed 2 nights in Dec 2019
Response from k2guesthouse on 3 Jan,2020
Thank you for taking the time to give us a rating, and we look forward to seeing you again!

8/10 Good

Melvyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019
Response from K2 Management on 18 Dec,2019
Thank you Melvyn for the review, we hope to see you again soon! :)

8/10 Good

Prashanth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Nov 2019
Response from K2 Management on 18 Dec,2019
Thank you Prashanth for the review, we hope to see you again soon! :)

8/10 Good

GABRIEL

Stayed 1 night in Nov 2019
Response from k2 on 22 Jun,2023
Greetings from k2Guesthouse Singapore!Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience and appreciate your valuable feedback on our room, amenities as well as services and that you enjoyed your stay here.We wish to have the opportunity to serve you again in the near future.

Best Regards, k2Guesthouse Team

8/10 Good

GABRIEL

Stayed 1 night in Nov 2019
Response from k2 on 22 Jun,2023
Greetings from k2Guesthouse Singapore!Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience and appreciate your valuable feedback on our room, amenities as well as services and that you enjoyed your stay here.We wish to have the opportunity to serve you again in the near future.

Best Regards, k2Guesthouse Team

8/10 Good

Verified traveller

Liked: Amenities, property conditions & facilities
Stayed 7 nights in Nov 2019
Response from K2 Management on 11 Nov,2019
Thank you for staying with us, we hope you had a pleasant stay :)

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good location and property! i can enjoy the trip
Stayed 3 nights in Jun 2019
Response from Joyce on 20 Oct,2019
Thank you for staying with K2 Guesthouse Hope to see you soon God Bless !

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
House a bit on the verge of breaking down. Toilet isnt clean when i got there with urine stains on the toilet bowl, but not the seat. Room smelled of freshly cleaned laundry. And saw them washing the duvets. Which some hotels dont even do
Stayed 1 night in Apr 2019

4/10 Poor

Lettecia, Kuala Lumpur

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We stay at K2 for two nights but am disappointed with the condition of the place. Bed is squeaky, watermarks and dirt spot all over the walls and toilet drain is clogged, you can imagine yourself stepping on dirty water when you’re showering. The positive light about the place is the staff are friendly and location is near to Sentosa.
Stayed 2 nights in Apr 2019
Response from Joyce on 20 Oct,2019
Im sorry you had a bad experience we will do our best next time

2/10 Terrible

SIEW LENG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only 1 star was given to the receptionist girl who lend me her own power charger to me. All the rest about the hotel, no star
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019
Response from k2 on 22 Jun,2023
Greetings from k2Guesthouse Singapore!Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience and appreciate your valuable feedback on our room, amenities as well as services and that you enjoyed your stay here.We wish to have the opportunity to serve you again in the near future.

Best Regards, k2Guesthouse Team

8/10 Good

Verified traveller

Stayed 4 nights in Feb 2019
Response from k2 on 22 Jun,2023
Greetings from k2Guesthouse Singapore!Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience and appreciate your valuable feedback on our room, amenities as well as services and that you enjoyed your stay here.We wish to have the opportunity to serve you again in the near future.

Best Regards, k2Guesthouse Team

10/10 Excellent

Verified traveller

Stayed 4 nights in Feb 2019
Response from k2 on 22 Jun,2023
Greetings from k2Guesthouse Singapore!Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience and appreciate your valuable feedback on our room, amenities as well as services and that you enjoyed your stay here.We wish to have the opportunity to serve you again in the near future.

Best Regards, k2Guesthouse Team

8/10 Good

stanley ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location, direct bus to many area
Stayed 2 nights in Dec 2018
Response from frontdesk on 27 Feb,2019
Thank you for staying with us . hope to see you back soon !

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
It was worth the price we paid.
Stayed 3 nights in Nov 2018
Response from K2 guesthouse on 14 Nov,2018
Thanks for staying :)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from k2 on 22 Jun,2023
Greetings from k2Guesthouse Singapore!Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience and appreciate your valuable feedback on our room, amenities as well as services and that you enjoyed your stay here.We wish to have the opportunity to serve you again in the near future.

Best Regards, k2Guesthouse Team

8/10 Good

Wendy, Australia

Liked: Staff & service, property conditions & facilities
Clean and comfortable. Easy access to Kent Ridge Mrt via walking or bus number 200. Best for parents visiting their children studying or staying near NUS
Stayed 2 nights in Oct 2018
Response from joyce on 31 Oct,2018
Thanks for staying with us

6/10 Okay

Jesper

Nice hotel, with annoying dogs
The room was very good, and the check in -check out was very smooth, but the neighbors had dogs that will bark nonstop for 30 minutes, and the dogs would do it late at night like 1 am, and early in the morning at 7 am, which was annoying, since it ruined the our sleep.
Stayed 5 nights in Sep 2018
Response from K2 reception on 9 Sept,2018
We apologise for the neighbour dogs. usually its never a problem but i suspect there must be some strangers that dat loitering around the back of the house . we would gladly change your room but you left soon after. overall nice guest and very friendly too

6/10 Okay

Verified traveller

Disliked: Cleanliness
Cheap but not very clean
cheap but dirty and smelly. could do better
Stayed 3 nights in Aug 2018
Response from front desk on 15 Sept,2018
since its anonymous we dont know which room this guest is in . so not too fair to comment

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for a day...or longer!
Great stay all around. Wonderful hosts, good area for easy access to food & groceries, close to city center, clean and comfy. What more could you want?!
Stayed 3 nights in Aug 2018
Response from front desk on 13 Sept,2018
Thanks Mark for staying with us . youve been awesome !

2/10 Terrible

Changjin

Stayed 3 nights in Jul 2023
Response from Faith k2Guesthouse on 2 Aug,2023
Dear Changjin,Greetings from k2Guesthouse Singapore!Thank you for staying with us and for your kind review. May we please know what exactly happened sowe can act on this matter accordingly and upgrade the service we offered to maintain the satisfaction of our guests? and if any issues have it relay to our front office staff. Our top, most priority is the satisfaction of our guests. We wish to have the opportunity to serve you again in the near future.Best Regards, k2Guesthouse Team

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
I cancel the booking before I check-in. The responses replied by the staff were very brief. It certainly causes misunderstanding. Also, I sent a message on Mar. 2, 3:36 pm, still there is no one reply at Mar. 7 10:47 am. Four days have already passed
Stayed 3 nights in Feb 2020
Response from Faith on 21 Feb,2023
Hi,Sorry for the inconvenience. about your cancelation request, you may coordinate directly with Expedia as we abide by our policy. Please check the terms and conditions.Cancellation PolicyMore than 0 hours prior to arrivalThe full cost of stayThanks and regards,k2Guesthouse

8/10 Good

YU-CHERN

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
乾淨舒適 人力較不足
延遲退房的費用太高了 櫃檯退房時找不到人 等很久因為有押金100元 退押金時扣款櫃枱竟零銭不夠花費時間等 雖然員工親和氣
Stayed 2 nights in Feb 2020
Response from k2 on 22 Jun,2023
Thanks for your kind review hope to host you again in the future!

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness
Ants were everywhere. If you left snacks or drinks unclosed, you would see ants everywhere.
Stayed 24 nights in Nov 2019
Response from Housekeeper on 23 Dec,2019
Hi Why you didn’t let front desk know so we can check with housekeeping Which room are you in and who are you ? You left your name as anonymous so you’re afraid we know who you are ? Pls don’t hesitate to include here so we fix the issue don’t hide away from us it’s not fair comment unless we know who you are so we can establish if you’re really the guest in first place .

8/10 Good

Verified traveller

Stayed 4 nights in Sep 2019
Response from joyce on 20 Oct,2019
Thank you for staying with us . See you again !

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Хорошее соотношение между ценой и качеством.
Пешая доступность до метро, рядом автобусные остановки, китайская кухня, магазинчик, парк.
Stayed 6 nights in Jul 2019
Response from Joyce on 20 Oct,2019
Thank you for staying with K2 Guesthouse Hope to see you soon God Bless !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2019
Response from Joyce on 20 Oct,2019
Thank you for staying with K2 Guesthouse Hope to see you soon God Bless !

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
便宜住宅但不建議入住
雖然房間大致整潔，但房間裝潢很差，櫃/床架很容易爛，曾停電停水，服務處經常無人
Stayed 19 nights in Jan 2019

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from frontdesk on 27 Feb,2019
Thank you for staying with us . hope to see you back soon !

10/10 Excellent

SEIJUN

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2019
Response from front desk on 27 Feb,2019
Thank you for staying with us . hope to see you back soon !

8/10 Good

BO-CHANG

Liked: Cleanliness, staff & service, property conditions & facilities
還可以
飯店洗衣服一次10SGD蠻貴的 整體而言算乾淨能有私人空間不會被打擾 一開始入住時房間有異味、wifi訊號差 向飯店反應後有幫忙改善 對面有一間餐廳一間bistro一間小型超級市場其他就沒東西了 聯外都得搭公車5-10分鐘前往最近的捷運站(Kent ridge 或Haw par villa) 公車班次有時10-20分鐘才一班要注意一下
Stayed 17 nights in Dec 2018
Response from frontdesk on 27 Feb,2019
Thank you for staying with us . hope to see you back soon !

8/10 Good

Shishi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a great hotel with all the basic things you need. The environment is also quiet with fresh air. The staff was nice and patient. The restaurant right in front of the hotel is very good. But the hotel is not very close to the MRT. You need to walk around 15 minutes from Haw Par Villa station but the route is quite straightforward. And the pillows were too soft for us.
Stayed 4 nights in Dec 2018
Response from k2 on 22 Jun,2023
Greetings from k2Guesthouse Singapore!Thank you for staying with us and for your kind review. We are delighted to note that you had a pleasant experience and appreciate your valuable feedback on our room, amenities as well as services and that you enjoyed your stay here.We wish to have the opportunity to serve you again in the near future.

Best Regards, k2Guesthouse Team

6/10 Okay

Chun Cheung

一般般啦, 提供的wifi 不好, 浴室有昆蟲, 行李要自己搬上樓梯....
Stayed 1 night in Aug 2018
Response from front desk on 13 Sept,2018
sorry we did indicate there are stairs to climb in the property description so guest should read prior booking. - wifi ( we have 2 wifi access point ) sorry you had such experience. we will do better next time

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 20 nights in Jul 2018
Response from front desk on 15 Sept,2018
Again same here dont know who and how to response appreciate if names or room Number given