Minibar, in-room safe, desk, blackout curtains

Reviews of PARKROYAL COLLECTION Marina Bay, Singapore

5 out of 5
PARKROYAL COLLECTION Marina Bay, Singapore
6 Raffles Boulevard Marina Square, Singapore

Reviews

8.8

Excellent

Rating 10 - Excellent. 562 out of 1005 reviews" "
Rating 8 - Good. 297 out of 1005 reviews" "
Rating 6 - Okay. 82 out of 1005 reviews" "
Rating 4 - Poor. 42 out of 1005 reviews" "
Rating 2 - Terrible. 22 out of 1005 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mervyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Ly Koung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the view location fresh juices breakfast
Stayed 2 nights in Mar 2024
Response from PARKROYAL COLLECTION Marina Bay on 26 Mar,2024
Dear Ly Koung,Thank you for sharing upon this most delightful following your recent visit at PARKROYAL COLLECTION Marina Bay.We are delighted to know that you have enjoyed your stay with us, highlighting our great attributes which have made PARKROYAL COLLECTION Marina Bay an iconic property!Thank you again for choosing PARKROYAL COLLECTION Marina Bay. We truly appreciate your feedback and hope to welcome you back for another exceptional experience in the future.Inspiringly Yours,Phil SmithGeneral Manager

6/10 Okay

Liam

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Had thumping everynight above us. Staff were average with service. And amenities & restaurants were closed when we wanted them. Good location.
Stayed 3 nights in Mar 2024
Response from PARKROYAL COLLECTION Marina Bay on 15 Mar,2024
Dear Liam,Thank you for taking time to pen your review and share your feedback on PARKROYAL COLLECTION Marina Bay.PARKROYAL COLLECTION Marina Bay aims to provide our valued guests with restful stays and memorable experiences. Our associates will take your feedback in our stride and work towards continuous improvement.Once again, thank you for giving us your kind words of encouragement, and we hope to welcome you again soon.Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Clarito

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Mar 2024
Response from PARKROYAL COLLECTION Marina Bay on 8 Mar,2024
Dear Clarito,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Chi Wai

Stayed 3 nights in Feb 2024
Response from PARKROYAL COLLECTION Marina Bay on 27 Mar,2024
Dear Chi Wai,Thank you for sharing your amazing experience at our hotel! We are thrilled to hear that you had a true 5-star experience and that you enjoyed every aspect of your stay.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Prakash, Rolling hills est

Liked: Cleanliness, staff & service, property conditions & facilities
we had a lovely stay, great location
Stayed 3 nights in Feb 2024
Response from PARKROYAL COLLECTION Marina Bay Singapore on 21 Feb,2024
Dear Prakash,Thank you for taking time to pen your review and share your feedback on PARKROYAL COLLECTION Marina Bay.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.PARKROYAL COLLECTION Marina Bay is centrally located in the Downtown Core, offering seamless connectivity to popular tourist attractions, a myriad of shopping malls and vital amenities!Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Vesselka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff. We were offered an upgrade to a club level room, and it was totally worth it, allowing early check in and late checkout.
Stayed 2 nights in Jan 2024
Response from PARKROYAL COLLECTION Marina Bay Singapore on 21 Feb,2024
Dear Vesselka,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are immensely delighted to read of your enjoyment of the Collection Club experience.Providing top-notch service from welcome, arrival to departure and making sure our guests are happy is our priority, and we're delighted to have met your expectations.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ParkRoyal Marina is a lovely hotel. The lobby is spectacular and the staff are wonderful. I had a club room and the club facilities were great and the staff in the club were exceptional. The room was comfortable and had lots of extra facilities such as free toiletries and the mini bar included. Just a few niggles made it an issue for me: 1. There is nowhere in the room to do hair / make up adequately. The bedroom doesn't have any suitable places and the bathroom lighting isn't great for using the mirror closely 2. The hotel is well located for the Marina and shopping centre but there is no way to easily cross the road in front of the hotel - you either have to take a detour around through the shopping centre up some questionable stairs or down via the subway station escalators. It's a pain.
Stayed 3 nights in Feb 2024
Response from PARKROYAL COLLECTION Marina Bay on 28 Feb,2024
Dear ERIKO,Thank you for taking time to pen your review and share your feedback on PARKROYAL COLLECTION Marina Bay.PARKROYAL COLLECTION Marina Bay was conceptualized around the concept of a "garden-in-a-hotel” and paving the way towards the concept of sustainability in the hospitality industry.Once again, thank you for sharing your review. We genuinely value your feedback and are committed to making improvements based on your comments. We hope to have the pleasure of welcoming you back again soon.Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Maximillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely one of the best hotels I have ever stayed at, excellent staff throughout the hotel, rooms were spacious, clean and had everything we needed. The location was convenient for several of the sites and activities we wanted to do. I would definitely stay there again.
Stayed 3 nights in Feb 2024
Response from PARKROYAL COLLECTION Marina Bay on 28 Feb,2024
Dear Maximillian ,Thank you for your wonderful feedback! We are thrilled that your stay at PARKROYAL COLLECTION Marina Bay exceeded your expectations. Your compliments on our stunning property, fantastic location ,excellent service from our associate are greatly appreciated. Thank you again for choosing PARKROYAL COLLECTION Marina Bay. We truly appreciate your feedback and hope to welcome you back for another exceptional experience in the future.Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Feb 2024
Response from PARKROYAL COLLECTION Marina Bay Singapore on 6 Feb,2024
Dear Yvonne,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Natasha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly. Hotel was clean and tidy. Rooms were well maintained. Enjoyed breakfast and dinner and hotel was in a great location.
Stayed 2 nights in Jan 2024
Response from PARKROYAL COLLECTION Marina Bay Singapore on 9 Feb,2024
Dear Natasha,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We're thrilled to read that your stay was extraordinary, and we're glad to know that the entire team contributed to your exceptional experience in every aspect.  across all our areas. Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Regina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023
Response from PARKROYAL COLLECTION Marina Bay Singapore on 25 Jan,2024
Dear Regina ,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

8/10 Good

Jun-Seok

Stayed 2 nights in Dec 2023
Response from PARKROYAL COLLECTION Marina Bay Singapore on 25 Jan,2024
Dear Jun-Seok ,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Kaimen

Stayed 4 nights in Dec 2023
Response from PARKROYAL COLLECTION Marina Bay Singapore on 3 Jan,2024
Dear Kaimen,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Lawrence, San Francisco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from PARKROYAL COLLECTION Marina Bay Singapore on 31 Dec,2023
Dear Lawrence,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Mary, Auckland

Stayed 2 nights in Dec 2023
Response from PARKROYAL COLLECTION Marina Bay Singapore on 31 Dec,2023
Dear Mary,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Hoa

Stayed 3 nights in Dec 2023
Response from PARKROYAL COLLECTION Marina Bay Singapore on 25 Jan,2024
Dear Hoa,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Carmi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from PARKROYAL COLLECTION Marina Bay Singapore on 31 Dec,2023
Dear Carmi,Thank you for sharing upon this most delightful following your recent visit at PARKROYAL COLLECTION Marina Bay.We are heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Thank you again for choosing PARKROYAL COLLECTION Marina Bay. We truly appreciate your feedback and hope to welcome you back for another exceptional experience in the future.Inspiringly Yours,Phil SmithGeneral Manager

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was great & the breakfast is amazing, just a minor issue related to facilities in the room with a leaking coming from the bathroom. Thank you
Stayed 3 nights in Dec 2023
Response from PARKROYAL COLLECTION Marina Bay Singapore on 3 Jan,2024
Dear Daniel,Thank you for sharing your personal experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are most heartened to read that you have enjoyed the culinary offered .Once again, thank you for sharing your review. We genuinely value your feedback and are committed to making improvements based on your comments, and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

ZAINAH

Stayed 1 night in Dec 2023
Response from PARKROYAL COLLECTION Marina Bay Singapore on 3 Jan,2024
Dear ZAINAH,Thank you for taking your time in sharing of most excellent feedback of your recent stay experience at PARKROYAL COLLECTION Marina Bay.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

ZAINAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from PARKROYAL COLLECTION Marina Bay Singapore on 3 Jan,2024
Dear ZAINAH,Thank you for taking your time in sharing of most excellent feedback of your recent stay experience at PARKROYAL COLLECTION Marina Bay.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

hu

Stayed 4 nights in Dec 2023
Response from PARKROYAL COLLECTION Marina Bay Singapore on 18 Dec,2023
Dear hu,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

AMEY

Stayed 5 nights in Dec 2023
Response from PARKROYAL COLLECTION Marina Bay Singapore on 14 Dec,2023
Dear AMEY,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Anand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Clean. Comfortable. Value for money.
Response from PARKROYAL COLLECTION Marina Bay Singapore on 9 Feb,2024
Dear Anand,Thank you for sharing upon this most delightful following your recent visit at PARKROYAL COLLECTION Marina Bay.We are heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Thank you again for choosing PARKROYAL COLLECTION Marina Bay. We truly appreciate your feedback and hope to welcome you back for another exceptional experience in the future.Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A brilliant stay at park royal. The property isn’t in a particularly walkable area for marina bay or transport. There are several malls nearby to walk through with one being directly attached. The rooms were great and would stay again.
Stayed 3 nights in Nov 2023
Response from PARKROYAL COLLECTION Marina Bay Singapore on 14 Dec,2023
Dear Robert,Thank you for taking time to pen your review and share your feedback on PARKROYAL COLLECTION Marina Bay.PARKROYAL COLLECTION Marina Bay is centrally located in the Downtown Core, offering seamless connectivity to popular tourist attractions, a myriad of shopping malls and vital amenities!Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

4/10 Poor

Qianruo

Stayed 3 nights in Dec 2023
Response from PARKROYAL COLLECTION Marina Bay Singapore on 31 Dec,2023
Dear Qianruo,Thank you for taking time to share your review with us.We sincerely apologize for the inconvenience caused during your stay. We sincerely thank for your time in sharing this review and hope to have another opportunity to serve you again.Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Joseph

Stayed 3 nights in Nov 2023
Response from PARKROYAL COLLECTION Marina Bay Singapore on 18 Dec,2023
Dear Joseph,Thank you for taking your time in sharing of most excellent feedback of your recent stay experience at PARKROYAL COLLECTION Marina Bay.We are delighted that we have made your stay an exceptional one.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

6/10 Okay

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
strong smell of paint in room and paper thin walls made for a noisy experience
Stayed 4 nights in Nov 2023
Response from PARKROYAL COLLECTION Marina Bay on 30 Nov,2023
Dear Andrew,Thank you for taking your time in sharing your recent stay experience with us.We regret to learn that your stay with us was less than satisfactory due to the various issues that you encountered.We sincerely apologize for the inconvenience caused during your stay, but hope to welcome you back again for a renewed experience.Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from PARKROYAL COLLECTION Marina Bay on 15 Nov,2023
Dear Justin,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Jingwen

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 4 nights in Nov 2023
Response from PARKROYAL COLLECTION Marina Bay on 13 Nov,2023
Dear Jingwen,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel stay
As a frequent business traveller in Asia, North America and Europe, this was one of the best hotels I have stayed! From checking in to checking out, everything was perfect and the staffs delivered all services with a smile! In particular, I really appreciate Bryen who took the initiative to suggest an upgrade to a club room! Please keep up the good services! The view from the swimming pool was spectacular as well as the view from my room! Parkroyal collection Marina bay - I’ll be back!!
Stayed 1 night in Nov 2023
Response from PARKROYAL COLLECTION Marina Bay on 13 Nov,2023
Dear Daniel,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are truly delighted to know that you had an amazing stay at PARKROYAL COLLECTION Marina Bay. Our team strives to create exceptional experiences for our value guests through our warm hospitality, and we are glad to hear that we have made your stay exceptional in every aspect.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and would come again. Rooms do not have a lot of storage.. needs hooks and/or shelves
Stayed 4 nights in Oct 2023
Response from PARKROYAL COLLECTION Marina Bay on 9 Nov,2023
Dear Guest,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked everything about this property. The interior design is stunning, the indoor garden, the birds chirping, the view as you ride the lift. The room was large and had all of the amenities one would need. The view of the Marina Bay was delightful, hence why I chose that particular room. I wasn’t disappointed. The staff at check in/out were so lovely, friendly and held the upmost professionalism.
Stayed 3 nights in Oct 2023
Response from PARKROYAL COLLECTION Marina Bay on 9 Nov,2023
Dear Carolyn,Thank you for your wonderful feedback! We are thrilled that your stay at PARKROYAL COLLECTION Marina Bay exceeded your expectations. Your compliments on our well-appointed room, stunning property, fantastic location is greatly appreciated. Our dedicated associates are committed to providing exceptional service to ensure our guests' satisfaction and create memorable experiences.Once again, thank you for sharing your feedback about your recent visit at PARKROYAL COLLECTION Marina Bay, and we are sincerely looking forward to welcome you back with us again soon.Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

S

Stayed 1 night in Oct 2023
Response from PARKROYAL COLLECTION Marina Bay on 9 Nov,2023
Dear Guest,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Nicole

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from PARKROYAL COLLECTION Marina Bay on 9 Nov,2023
Dear Nicole,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

JENNY

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 3 nights in Oct 2023
Response from PARKROYAL COLLECTION Marina Bay on 9 Nov,2023
Dear JENNY,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Yolanda, Millbrae

Stayed 3 nights in Oct 2023
Response from PARKROYAL COLLECTION Marina Bay on 13 Nov,2023
Dear Yolanda,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Phil SmithGeneral Manager

10/10 Excellent

Kim

Travelled with partner
Liked: Amenities
Loved staying at the Park Royal Collection. Great location - walkable to Marina Bay Sands area. Hotel was beautiful and the staff were lovely. Such a comfortable bed.
Stayed 2 nights in Oct 2023
Response from PARKROYAL COLLECTION Marina Bay on 19 Oct,2023
Dear Kim,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Melvin LimGeneral Manager

2/10 Terrible

Masato

Stayed 2 nights in Sep 2023
Response from PARKROYAL COLLECTION Marina Bay on 19 Oct,2023
Dear Masato,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are immensely delighted to read of your enjoyment of Collection club experienceOnce again, thank you for your support, and we hope to welcome you back again soon.Inspiringly Yours,Melvin LimGeneral Manager

10/10 Excellent

Noorazam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from PARKROYAL COLLECTION Marina Bay on 28 Sept,2023
Dear Noorazam,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are truly delighted to know that you had an amazing stay at PARKROYAL COLLECTION Marina Bay. Our team strives to create exceptional experiences for our value guests through our warm hospitality, and we are glad to hear that we have made your stay exceptional in every aspect.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Melvin LimGeneral Manager

10/10 Excellent

Howard

Stayed 2 nights in Sep 2023
Response from PARKROYAL COLLECTION Marina Bay on 18 Sept,2023
Dear Howard,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Melvin LimGeneral Manager

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from PARKROYAL COLLECTION Marina Bay on 18 Sept,2023
Dear Sarah,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Melvin LimGeneral Manager

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from PARKROYAL COLLECTION Marina Bay on 6 Sept,2023
Dear Pamela,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Melvin LimGeneral Manager

8/10 Good

CHANG YOON

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The view of room was wonderful and service of staff was great however, there was a small stain in the bedclothes that has not been cleaned and not refilled teas at the second day.
Stayed 2 nights in Aug 2023
Response from PARKROYAL COLLECTION Marina Bay on 6 Sept,2023
Dear CHANG YOON,Thank you for taking time to pen your review and share your feedback on PARKROYAL COLLECTION Marina Bay.PARKROYAL COLLECTION Marina Bay aims to provide our valued guests with restful stays and memorable experiences. Our associates will take your feedback in our stride and work towards continuous improvement.Once again, thank you for giving us your kind words of encouragement, and we hope to welcome you again soon.Inspiringly Yours,Melvin LimGeneral Manager

8/10 Good

Meghan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was a little disappointed at check-in due to the hotel not having a twin room available as requested and insisting that I upgrade in order to receive this request. We decided to upgrade and following this all interactions were great with staff. In particular the house keeping staff were amazing, the beds are a little too hard for my liking and after discussing this with them they arranged for soft coverings to be placed on the bed and new pillows, we slept well for the remainder of our stay.
Stayed 3 nights in Aug 2023
Response from PARKROYAL COLLECTION Marina Bay on 6 Sept,2023
Dear Meghan,Thank you for taking time to pen your review and share your feedback on PARKROYAL COLLECTION Marina Bay.PARKROYAL COLLECTION Marina Bay aims to provide our valued guests with restful stays and memorable experiences. Our associates will take your feedback in our stride and work towards continuous improvement.Once again, thank you for giving us your kind words of encouragement, and we hope to welcome you again soon.Inspiringly Yours,Melvin LimGeneral Manager

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with amazing staff in a great location. Great shopping in the area and heaps of dining options both in the hotel and close by. The only thing I didn’t like was the bed. It was way too hard to be comfortable.
Stayed 5 nights in Aug 2023
Response from PARKROYAL COLLECTION Marina Bay on 28 Aug,2023
Dear Dennis,Thank you for taking time to pen your review and share your feedback on PARKROYAL COLLECTION Marina Bay.PARKROYAL COLLECTION Marina Bay aims to provide our valued guests with restful stays and memorable experiences. Our associates will take your feedback in our stride and work towards continuous improvement.Once again, thank you for giving us your kind words of encouragement, and we hope to welcome you again soon.Inspiringly Yours,Melvin LimGeneral Manager

10/10 Excellent

Nandun

Stayed 5 nights in Aug 2023
Response from PARKROYAL COLLECTION Marina Bay on 28 Aug,2023
Dear Nandun,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are extremely heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Melvin LimGeneral Manager

10/10 Excellent

John Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023
Response from PARKROYAL COLLECTION Marina Bay on 22 Aug,2023
Dear John Geoffrey,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Melvin LimGeneral Manager

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from PARKROYAL COLLECTION Marina Bay on 22 Aug,2023
Dear Alberto,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Melvin LimGeneral Manager

8/10 Good

You Shin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in May 2023
Response from PARKROYAL COLLECTION Marina Bay on 22 Aug,2023
Dear You Shin,Thank you for sharing your experience with us and for making PARKROYAL COLLECTION Marina Bay your accommodation of choice.We are heartened to read that you have enjoyed your time at PARKROYAL COLLECTION Marina Bay.Once again, we appreciate your support of our hotel and look forward to welcoming you back in future!Inspiringly Yours,Melvin LimGeneral Manager