The hotel is in an excellent location! The bus stop is across from the hotel, Baleister, that leads to a major MRT interchange, Newton. The staff is the best. A shout out to Richard and Ash at the front desk who were so courteous, helpful, friendly and knowledgeable. They know their way around, know where to send us for sightseeing and were just superstars! Give them a raise already. They are such valued assets, I wish all hotel staff were like them. Our flight arrived early so we were there around 7 am. Not only did they give us the room, they gave us a higher floor. These are important especially since we were there to celebrate our 30th wedding anniversary and it’s my husband’s first time in Singapore. They made our stay even more special. Thank you so much! We would give them a solid 10 rating. Just excellent.
Things that could be improved. There should be an icemaker on each floor and provide more than one set of towels in the room.