In-room safe, desk, laptop workspace, iron/ironing board

Reviews of Rendezvous Hotel Singapore by Far East Hospitality

4.5 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 450 out of 1002 reviews" "
Rating 8 - Good. 430 out of 1002 reviews" "
Rating 6 - Okay. 85 out of 1002 reviews" "
Rating 4 - Poor. 22 out of 1002 reviews" "
Rating 2 - Terrible. 15 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sukhwinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Selwyn Lim on 17 Apr,2024
Dear Sukhwinder,Thank you for choosing to stay at Rendezvous Hotel Singapore and for taking the time to leave us a perfect rating.We're thrilled to hear that you had an excellent experience during your stay with us. Providing exceptional service and ensuring our guests' satisfaction are our top priorities, and we're delighted to know that we met your expectations.If you have any further feedback or if there's anything else we can assist you with, please feel free to let us know.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"

4/10 Poor

Vince, Craignish

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Reported issue with shower on day 1 of 4.still not fixed when we checked out. We were told shower was going to be looked at on the day. Bad communications with the man behind the reception desk. Windows were filthy could do with room renovations.
Stayed 4 nights in Apr 2024
Response from Selwyn Lim on 9 Apr,2024
Dear Vince,Thank you for bringing your concerns to our attention.We sincerely apologize for the inconvenience you experienced during your recent stay at Rendezvous Hotel Singapore. It is regrettable to hear that the reported issue with the shower was not addressed promptly and that there was a lack of communication regarding its status. Rest assured, we take such matters seriously, and we will investigate this issue further to ensure that appropriate action is taken.Furthermore, we apologize for any dissatisfaction with the cleanliness of the windows and any inconvenience caused by the condition of your room. Your feedback is important to us, and we will address these areas for improvement with our housekeeping and maintenance teams.We appreciate your patience and understanding, and we apologize for falling short of your expectations. Your feedback helps us to continually improve our services, and we hope to have the opportunity to welcome you back for a more seamless experience in the future.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"

8/10 Good

George

Liked: Cleanliness, staff & service
We stayed in the property for 1 night. The pool is nice and the location is good (it is right next to Bencoolen metro station and is well connected to everywhere we wanted to visit). The hotel was a little tired though
Stayed 1 night in Mar 2024
Response from Selwyn Lim on 28 Mar,2024
Dear George,Thank you for choosing to stay at Rendezvous Hotel Singapore and for taking the time to share your feedback with us. We are delighted to hear that you enjoyed our convenient location and the pleasant experience at our pool.We appreciate your feedback regarding the condition of the hotel. Please rest assured that we take all guest feedback seriously, and we will review your comments with our team to identify areas for improvement.We hope to have the opportunity to welcome you back for another stay in the future and provide you with an even better experience.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"

8/10 Good

Jayraj

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024
Response from Selwyn Lim on 27 Mar,2024
Dear Jayraj,Thank you for choosing to stay at Rendezvous Hotel Singapore. We appreciate your positive rating and are delighted to know that you had a satisfactory experience during your stay with us.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"

8/10 Good

Lorraine

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice property.
Stayed 2 nights in Dec 2023
Response from Selwyn Lim on 27 Mar,2024
Dear Lorraine,Thank you for your positive feedback regarding your recent stay at Rendezvous Hotel Singapore.We are pleased to hear that you found our property to be to your liking. Your satisfaction is our utmost priority, and we are delighted that we could contribute to a pleasant experience during your time with us.We hope to have the pleasure of welcoming you back in the near future for another enjoyable stay.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"

8/10 Good

Brian

Travelled with family
Liked: Staff & service, property conditions & facilities
I thought the hotel was fine. Great location, experienced, friendly staff, very professional. Only complaint from me is the dirty and falling apart carpet in the hallways.
Stayed 3 nights in Mar 2024
Response from Selwyn Lim on 18 Mar,2024
Dear Brian,Thank you for choosing to stay at Rendezvous Hotel Singapore and for sharing your feedback with us.We're pleased to hear that you found our hotel to be in a great location and that you experienced friendly and professional service from our staff. Your kind words are greatly appreciated.We apologize for any inconvenience caused by the condition of the carpets in the hallways. Please rest assured that we take your feedback seriously, and we will address this matter to ensure that cleanliness standards are upheld throughout the hotel.Thank you again for your valuable feedback, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"

8/10 Good

Danny

👍
Stayed 3 nights in Mar 2024
Response from Selwyn Lim on 18 Mar,2024
Dear Danny,Thank you for choosing to stay at Rendezvous Hotel Singapore and for taking the time to leave a review.We're delighted to hear that you had a positive experience during your stay. Your rating is greatly appreciated, and we're glad that you found your time with us enjoyable.We value your feedback and strive to provide the best possible experience for all our guests.We hope to have the pleasure of welcoming you back to our hotel in the future for another memorable stay.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"

8/10 Good

Roger

Liked: Cleanliness, staff & service
Good location with 2 MRT stations within couple of minutes walk. It's an old, historic property which gives it some character and also quite large rooms. Sometimes you notice the age of the property but this is counterbalanced by the very reasonable price by Singapore standards.
Stayed 4 nights in Mar 2024
Response from Selwyn Lim on 15 Mar,2024
Dear Roger,Thank you for choosing to stay at Rendezvous Hotel Singapore and for sharing your feedback with us. We're pleased to hear that you found our location convenient with easy access to nearby MRT stations.As an older property with historic significance, we do our best to maintain our facilities to ensure a comfortable stay for our guests. We appreciate your understanding regarding any signs of age you may have noticed during your visit. Your comment on our reasonable pricing by Singapore standards is noted, and we're glad you found value in your stay with us.We hope to have the opportunity to welcome you back for another visit in the future.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located. Staff is excellent
Stayed 3 nights in Feb 2024
Response from Selwyn Lim on 23 Feb,2024
Dear Paul,Thank you for choosing Rendezvous Hotel Singapore and for sharing your feedback with us!We're delighted to hear that you enjoyed our central location and that our staff provided you with excellent service throughout your stay. Guest satisfaction is our top priority, and we're thrilled that our team contributed to making your experience memorable.We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future!Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"

10/10 Excellent

Gunalan, Ann Arbor

Stayed 7 nights in Feb 2024
Response from Selwyn Lim on 22 Mar,2024
Dear Gunalan,Thank you for taking the time to rate your recent stay at Rendezvous Hotel Singapore with a perfect score!We are delighted to see that you had a fantastic experience with us. Your 5-star rating is greatly appreciated and serves as motivation for our team to continue delivering exceptional service.We hope to have the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"

8/10 Good

stephen

Travelled with partner
Liked: Staff & service, amenities
Great location. Slightly tired. Room carpets need replacing. We mentioned to the front desk on arrival that our room smelt damp and her reply was yes they all are. Water dripping from air conditioning units all round the hotel . The weather in Singapore is obviously humid but we have stayed in humid environments before without these problems . Great concierge.
Stayed 2 nights in Feb 2024
Response from Selwyn Lim on 19 Feb,2024
Dear stephen,Thank you for taking the time to provide feedback on your recent stay at Rendezvous Hotel Singapore.We're glad to hear that you found our hotel's location to be convenient and that you appreciated the service provided by our concierge team.However, we're sorry to learn of the issues you encountered during your stay, particularly regarding the condition of the room and the damp smell. Please accept our sincere apologies for any inconvenience caused. Your feedback regarding the carpets and air conditioning units has been duly noted, and we will address these concerns with our maintenance team to ensure that necessary improvements are made.We appreciate your valuable feedback as it helps us identify areas for improvement and enhance the overall guest experience.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more pleasant stay in the future.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"

10/10 Excellent

Renjo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location as the mrt and bus station is just a few steps outside the Hotel. Staffs are very polite and very helpful. Definitely will come again.
Response from Selwyn Lim on 14 Feb,2024
Dear Renjo,Thank you for choosing Rendezvous Hotel Singapore and for sharing your positive feedback with us. We're delighted to hear that you enjoyed our great location, with the MRT and bus station just steps away, making transportation convenient for you.We're also thrilled to know that our staff members were polite and helpful throughout your stay. Your kind words mean a lot to us, and we'll be sure to share your compliments with the team.We look forward to welcoming you back for another enjoyable stay in the future!Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"

10/10 Excellent

Vorada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect stay for just 1 night in Singapore. I had ample time to explore the area for an evening in large part because of the transit station being less than a minute walk away. I also think this is an excellent option for those who want to save money taking transit to the airport - I took the Line 36 and got to Terminal 3 in less than 45 minutes at 7:00AM. The staff were especially helpful in pointing out this option when they were having difficulties finding taxi drivers during Lunar New Year (which was my first preference).
Stayed 1 night in Feb 2024
Response from Selwyn Lim on 14 Feb,2024
Dear Vorada,Thank you for choosing Rendezvous Hotel Singapore for your recent stay and for sharing your wonderful experience with us. We're thrilled to hear that you had a perfect stay, especially for your short visit to Singapore.It's great to know that our convenient location made it easy for you to explore the area and travel to the airport efficiently. We're pleased that our staff could provide helpful suggestions, especially during busy periods like Lunar New Year.We appreciate your kind words and recommendation, and we look forward to welcoming you back for another excellent stay whenever you're in Singapore again!Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay…shout out to Rosley(concierge) he was excellent.Directed us how to take the bus and Subway to China town(could walk but time restraint)wee got an early checkin…booked on club room floor which provided a lounge for beverages all day and from 6-8pm snacks and beverages.The buffet breakfast was fabulous…everything your could imagine …fresh fruit so good.There is a pool but we were unable to use.Definitely you have to stay here!The staff was exceptional friendly and helpful.Desmond at front desk checked us in and the young fellow managing the club floor made the best refreshing drinks.
Stayed 1 night in Feb 2024
Response from Selwyn Lim on 9 Feb,2024
Dear Christine,Thank you for choosing Rendezvous Hotel Singapore and for sharing your wonderful experience with us. We're thrilled to hear that you had an excellent stay and that Rosly from the concierge team provided exceptional service, assisting you with directions and ensuring your comfort.It's fantastic that you enjoyed the amenities and benefits of the club room floor, as well as the fabulous buffet breakfast with a variety of options.We appreciate your kind words about our staff, including Desmond at the front desk and those at the club floor. Your satisfaction is our top priority, and we're delighted that our team's friendliness and helpfulness made your stay memorable.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"

8/10 Good

Julie

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
The staff was great. Thanks Dean for your advice on our one day in Singapore!
Stayed 1 night in Jan 2024
Response from Selwyn Lim on 5 Feb,2024
Dear Julie,Thank you for your kind words about our staff at Rendezvous Hotel Singapore and for sharing about your recent stay with us.It's our pleasure to assist our guests in making the most of their time in the city, and we're glad that Dean was able to enhance your experience. We'll be sure to pass along your appreciation to him.We hope to have the opportunity to welcome you back for another memorable stay in the future.Warm regards,Selwyn LimHotel ManagerRendezvous Hotel Singapore"Romance the world"

10/10 Excellent

lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and accommodating
Stayed 3 nights in Jan 2024
Response from Selwyn Lim on 29 Jan,2024
Dear lucy,Thank you for your kind words regarding our staff at Rendezvous Hotel Singapore. We're delighted to hear that you found them to be friendly and accommodating during your stay.Providing excellent service is our top priority, and we're glad to know that our team made a positive impression on you. We'll be sure to pass along your appreciation to them.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Selwyn LimHotel Manager

10/10 Excellent

Petru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Jan 2024
Response from Selwyn Lim on 29 Jan,2024
Dear Petru,Thank you for sharing your feedback! We're thrilled to hear that you had a great stay at Rendezvous Hotel Singapore.If there's anything specific that made your stay enjoyable or any areas where we can further improve, please feel free to let us know. We always strive to provide the best experience for our guests.We look forward to welcoming you back for another great stay in the future!Warm regards,Selwyn LimHotel Manager

10/10 Excellent

Regan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from Selwyn Lim on 26 Jan,2024
Dear Regan,Thank you so much for taking the time to leave a 5-star review! We're thrilled to hear that you had a fantastic experience at Rendezvous Hotel Singapore. Your positive feedback is greatly appreciated. If you ever find yourself back in Singapore, we look forward to welcoming you again for another memorable stay.Warm regards,Selwyn LimHotel Manager

4/10 Poor

Joe

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Needs update bathroom dirty no hot water disappointed in general
Stayed 1 night in Jan 2024
Response from Selwyn Lim on 22 Jan,2024
Dear Joe,Thank you for bringing your concerns to our attention. We sincerely apologize for any inconvenience you experienced during your stay. Your feedback is valuable, and we take it seriously.We understand the importance of a clean and well-maintained environment, and we regret that the bathroom did not meet your expectations. Rest assured that we will address this matter promptly to ensure a better experience for our guests in the future.Additionally, we apologize for any issues related to hot water availability. We will investigate and rectify the situation to ensure it does not occur in the future.We appreciate your understanding and hope to have the opportunity to welcome you back for an improved and more satisfying experience in the future.Warm regards,Selwyn LimHotel Manager

8/10 Good

Kevin

Response from Selwyn Lim on 29 Jan,2024
Dear Kevin,Thank you for choosing Rendezvous Hotel Singapore and taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay and appreciate the rating.We hope to welcome you back to Rendezvous Hotel Singapore in the future and provide you with an even more exceptional stay.Warm regards,Selwyn LimHotel Manager

10/10 Excellent

Dexter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Rendezvous was a pleasure and is conveniently located. Staff were friendly and helpful! Check in was simple and quick, and due to a late night flight the staff were more than accommodating allowing us to store our luggage on premises for a while after check out. Room was clean and well maintained. Had a couple of international power points and an awesome shower! Only comments would be the room could have benefited from having actual spoons for the coffee oppose to plastic stick stirrers. Location made it simply to get to the MRT (basically 2 steps away) and only a short walkable distance to all the main districts and attractions.
Stayed 3 nights in Jan 2024
Response from Selwyn Lim on 15 Jan,2024
Dear Dexter,Thank you for choosing Rendezvous Hotel Singapore and taking the time to share your positive experience with us! We're delighted to hear that your stay was a pleasure and that our convenient location, friendly and helpful staff, and efficient check-in process contributed to a memorable visit.It's great to know that you found the room clean and well-maintained, with amenities like international power points and an awesome shower. We appreciate your feedback regarding the coffee spoons, and we'll certainly take this into consideration for future improvements.We're pleased that our central location made it easy for you to access the MRT and explore the main districts and attractions. Thank you for your kind words, and we hope to have the pleasure of welcoming you back to Rendezvous Hotel Singapore for another enjoyable stay.Warm regards,Selwyn LimHotel Manager

10/10 Excellent

Lesley-Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely pleasant and helpful.
Stayed 4 nights in Jan 2024
Response from Selwyn Lim on 15 Jan,2024
Dear Lesley-Anne,Thank you for sharing your positive experience at Rendezvous Hotel Singapore! We are thrilled to hear that our staff's pleasant and helpful service made your stay memorable. Providing excellent customer service is our top priority, and we are delighted that our team's efforts were appreciated. Your kind words inspire us to continue delivering exceptional experiences. We look forward to welcoming you back for another wonderful stay in the future.Warm regards,Selwyn LimHotel Manager

10/10 Excellent

Syena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Selwyn Lim on 15 Jan,2024
Dear Syena,Thank you for the positive review! We are thrilled to learn that you had such a great experience with us. Your feedback is greatly appreciated, and we look forward to serving you again in the future.Warm regards,Selwyn LimHotel Manager

10/10 Excellent

Viktor

Stayed 5 nights in Jan 2024
Response from Selwyn Lim on 15 Jan,2024
Dear Viktor,Thank you for the outstanding 5/5 review! We are thrilled to learn that you had such a positive experience with us. Your feedback is greatly appreciated, and we look forward to serving you again in the future. If there's anything specific you loved about your stay, feel free to share it with us.Warm regards,Selwyn LimHotel Manager

10/10 Excellent

Guillermo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
PRIME LOCATION
Stayed 7 nights in Nov 2023
Response from Selwyn Lim on 15 Jan,2024
Dear Guillermo,Thank you for your positive feedback on our prime location! We're thrilled to hear that our location met your expectations. We strive to provide a convenient and enjoyable experience for our guests, and it's always great to know when we've succeeded. We appreciate your support and hope to welcome you back soon.Warm regards,Selwyn Lim

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay but hotel need a little refurbishment
Return to that Hotel. Perfect location, super friendly and helpful team, good lounge. The only down is the non eco friendly shower items (no refill but give small platic tube) Jam and Butter in small plastic. Also itvis a return for us we can see that the hotel on general need a refurbishment.
Stayed 4 nights in Dec 2023
Response from Selwyn Lim on 15 Jan,2024
Dear Sir/Madam,Thank you for your recent stay at Rendezvous Hotel Singapore and for sharing your feedback with us. We are delighted to hear that you had a lovely stay and appreciate your positive comments about our perfect location, super friendly and helpful team, and the good lounge experience.We also value your constructive feedback regarding the non-eco-friendly shower items and packaging. We understand the importance of sustainability, and your concerns will be shared with our management team for consideration in our ongoing efforts to improve our environmental practices.Additionally, we appreciate your observation about the need for a refurbishment. Guest feedback is crucial in helping us identify areas for improvement, and we assure you that your comments will be taken into account as we plan for the future.We truly appreciate your loyalty and look forward to welcoming you back to Rendezvous Hotel Singapore for another enjoyable stay.Warm regards,Selwyn LimHotel Manager

8/10 Good

Sheng Yueh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Manoharan on 28 Dec,2023
Dear Sheng Yueh,Thank you for sharing your feedback about our hotel's location. We're pleased to know that it met your expectations.If you have any further comments or suggestions, feel free to let us know. We hope to welcome you back soon!Best regards,Manoharan KunjukananAssistant Front Office ManagerRendezvous Hotel Singapore

10/10 Excellent

Eliathamby

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Dec 2023
Response from Manoharan on 19 Dec,2023
Dear Eliathamby,Thank you for sharing your positive feedback. We're pleased to know you found our location great and considered us value for money. We appreciate your support and hope to welcome you back to Rendezvous Hotel Singapore soon.Best regards,Manoharan KunjukananAssistant Front Office ManagerRendezvous Hotel Singapore

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Customer Friendly hotel
Fantastic customer service. We were spoilt. Stayed there on our return visit. Highly recommended.
Stayed 4 nights in Nov 2023
Response from Manoharan on 19 Dec,2023
Dear Carl,Thank you for sharing your positive feedback. We're pleased to know you found our location great and considered us value for money. We appreciate your support and hope to welcome you back to Rendezvous Hotel Singapore soon.Best regards,Manoharan KunjukananAssistant Front Office ManagerRendezvous Hotel Singapore

10/10 Excellent

LOLA, Edmonds

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Manoharan on 19 Dec,2023
Dear Lola,Thank you for sharing your positive feedback. We're pleased to know you found our location great and considered us value for money. We appreciate your support and hope to welcome you back to Rendezvous Hotel Singapore soon.Best regards,Manoharan KunjukananAssistant Front Office ManagerRendezvous Hotel Singapore

10/10 Excellent

SAM NG

Stayed 2 nights in Dec 2023
Response from Manoharan on 19 Dec,2023
Dear Sam Ng,Thank you for sharing your positive feedback. We're pleased to know you found our location great and considered us value for money. We appreciate your support and hope to welcome you back to Rendezvous Hotel Singapore soon.Best regards,Manoharan KunjukananAssistant Front Office ManagerRendezvous Hotel Singapore

8/10 Good

Earl

Liked: Cleanliness, staff & service, property conditions & facilities
Simple, good value for Singapore
Stayed 1 night in Dec 2023
Response from manoharan on 11 Dec,2023
Dear Earl,Thank you for your concise and positive feedback. We're glad to hear you found your stay simple and good value for Singapore. If there's anything specific you enjoyed or any suggestions you have, feel free to let us know. We look forward to welcoming you back.Best regards,Manoharan KunjukananAssistant Front Office ManagerRendezvous Hotel Singapore

6/10 Okay

Jason

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Manoharan on 19 Dec,2023
Dear Jason,Thank you for sharing your positive feedback. We're pleased to know you found our location great and considered us value for money. We appreciate your support and hope to welcome you back to Rendezvous Hotel Singapore soon.Best regards,Manoharan KunjukananAssistant Front Office ManagerRendezvous Hotel Singapore

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
People working here gives excellent service w a special mention to Ethan at the Club Lounge, he’s very helpful and very caring, an asset to this hotel.
Stayed 3 nights in Dec 2023
Response from manoharan on 11 Dec,2023
Dear Hector,Thank you for taking the time to acknowledge our team, especially Ethan at the Club Lounge. We're thrilled to hear about the excellent service you received. Your kind words are truly appreciated, and we'll be sure to pass on the compliments. We look forward to hosting you again in the future.Best regards,Manoharan KunjukananAssistant Front Office ManagerRendezvous Hotel Singapore

10/10 Excellent

Sethary

Liked: Cleanliness, staff & service, amenities
Had a pleasant stay. Friendly staff.
Stayed 5 nights in Nov 2023
Response from Manoharan on 11 Dec,2023
Dear Seethary,We're delighted to hear you had a pleasant stay. Thank you for appreciating our friendly staff. If there's anything specific you enjoyed or if you have any suggestions for improvement, feel free to share. We look forward to welcoming you back in the future.Best regards,Manoharan KunjukananAssistant Front Office ManagerRendezvous Hotel Singapore

10/10 Excellent

Dr Luke

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, friendly staff and on top of train station
Stayed 3 nights in Nov 2023
Response from Manoharan on 11 Dec,2023
Dear Dr Luke,Thank you for your kind words. We're thrilled to hear that you experienced excellent service, encountered friendly staff, and appreciated our proximity to the train station. Your feedback brightened our day. We can't wait to welcome you back.Best regards,Manoharan KunjukananAssistant Front Office ManagerRendezvous Hotel Singapore

10/10 Excellent

GARY

Stayed 7 nights in Nov 2023
Response from Manoharan on 28 Dec,2023
Dear Gary,Thank you for sharing your feedback about our hotel's location. We're pleased to know that it met your expectations.If you have any further comments or suggestions, feel free to let us know. We hope to welcome you back soon!Best regards,Manoharan KunjukananAssistant Front Office ManagerRendezvous Hotel Singapore

6/10 Okay

Judith

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Lovely staff. Hotel needs a facelift. Avoid the breakfast. .
Stayed 3 nights in Nov 2023
Response from Manoharan on 24 Nov,2023
Dear Judith,Appreciate the kind words about our staff! We're always looking for ways to improve, and your feedback on the hotel and breakfast is noted. Thanks for taking the time to share your thoughts!.RegardsManoharan KAssistant Front Office ManagerRendezvous Hotel Singapore

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was easy, hotel was close to everything as we used the MRT frequently. The room was clean and and air com worked well .
Stayed 5 nights in Nov 2023
Response from Manoharan on 24 Nov,2023
Dear Anonymous,Delighted to hear your check-in was a breeze and that our location and clean, comfy rooms made your stay convenient. We're always here to ensure your comfort looking forward to hosting you again.RegardsManoharan KunjukananAssistant Front Office ManagerRendezvous Hotel Singapore

8/10 Good

Ahmad Hakeem Taufiq Bin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very efficient and friendly. World class housekeeping.
Stayed 7 nights in Nov 2023
Response from Manoharan on 24 Nov,2023
Dear Ahmad,Thrilled to hear you had a positive experience with our efficient and friendly staff! Our housekeeping team takes pride in delivering world-class service. Looking forward to welcoming you back for another excellent stay.RegardsManoharan KunjukananAssistant Front Office ManagerRendezvous Hotel Singapore

10/10 Excellent

Duarte

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location and overall very good hotel
Stayed 3 nights in Nov 2023
Response from Manoharan on 24 Nov,2023
Dear Duarte,Delighted to hear you found our location perfect and had a very good overall experience at the hotel. Welcome you back for another great stay.RegardsManoharan KunjukananAssistant Front Office ManagerRendezvous Hotel Singapore

10/10 Excellent

Nigel

Liked: Cleanliness, property conditions & facilities, room comfort
Great hotel with top class staff
Great trip. Very friendly staff who were attentive and helpful at all times. Went above and beyond to do some laminating for me at very short notice. I was very appreciative of their help
Stayed 3 nights in Nov 2023
Response from Manoharan on 24 Nov,2023
Dear Nigel,Delighted to hear you had a great trip! Our team is always here to go the extra mile. Glad we could assist with the laminating your appreciation means a lot. Looking forward to hosting you again soon.RegardsManoharan KunjukananAssistant Front Office ManagerRendezvous Hotel Singapore

10/10 Excellent

Yi Ming

Stayed 1 night in Nov 2023
Response from Manoharan on 24 Nov,2023
Dear Yi Ming,Appreciate the kind words about our staff! We're always looking for ways to improve, and your feedback on the hotel and breakfast is noted. Thanks for taking the time to share your thoughts!.RegardsManoharan KunjukananAssistant Front Office ManagerRendezvous Hotel Singapore

6/10 Okay

Noel

Liked: Staff & service
Disliked: Property conditions & facilities
Needs a revamp!
Hotel is well located and staff are very helpful. The hotel has aged considerably although foyer has been revamped from last visit. Rooms and hallways look aged and tired although bathrooms and showers are great. Pool area also in need of attention. A good price but a few dollars more gets you something much better!
Stayed 2 nights in Oct 2023
Response from Manoharan on 24 Nov,2023
Dear Noel,Thanks for your insights! Glad you found our location convenient and the staff helpful. We appreciate your feedback on the aging aspects we're constantly working on improvements. Your comments are valuable, and we hope to welcome you back for an even better experience in the future.RegardsManoharan KunjukananAssistant Front Office ManagerRendezvous Hotel Singapore

10/10 Excellent

Jia Jun

Stayed 2 nights in Oct 2023
Response from Manoharan on 24 Nov,2023
Thank you for staying with us

10/10 Excellent

Tracy, SANTA CLARA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again
Stayed 2 nights in Oct 2023
Response from Manoharan on 24 Nov,2023
Dear Tracy,We're always here to ensure your comfort looking forward to hosting you again.RegardsManoharan KunjukananAssistant Front Office ManagerRendezvous Hotel Singapore

10/10 Excellent

Deoki

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 6 nights in Oct 2023
Response from Manoharan on 24 Nov,2023
Dear Deoki,Glad you enjoyed the location, Looking forward to hosting you again.RegardsManoharan KunjukananAssistant Front Office ManagerRendezvous Hotel Singapore

10/10 Excellent

Sicong

Liked: Cleanliness, staff & service, property conditions & facilities
Very good experiences!,Excellent service!
Stayed 3 nights in Oct 2023
Response from Manoharan on 24 Nov,2023
Dear Sicong,Fantastic to hear you had very good experiences and enjoyed our excellent service, Can't wait to welcome you back for more.RegardsManoharan KunjukananAssistant Front Office ManagerRendezvous Hotel Singapore

8/10 Good

Jose Roberto Tassia

Liked: Staff & service, property conditions & facilities
Great staff, very nice. It needs some maintenance. The carpet and the furniture were some kind of old. Great location.
Stayed 4 nights in Oct 2023
Response from Manoharan on 24 Nov,2023
Dear Jose Reberto Tassia,Appreciate the kudos for our great staff! Noted on the maintenance points we're always working on improvements. Glad you liked the location. Looking forward to hosting you again with even more updates.RegardsManoharan KunjukananAssistant Front Office ManagerRendezvous Hotel Singapore

6/10 Okay

Ronald

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2023
Response from Manoharan on 24 Nov,2023
Thank you for staying with us