Outdoor pool

Reviews of Siloso Beach Resort, Sentosa

3.5 out of 5
Siloso Beach Resort, Sentosa
51 Imbiah Walk, Sentosa Island, Singapore

Reviews

7.4

Good

Rating 10 - Excellent. 185 out of 1000 reviews" "
Rating 8 - Good. 424 out of 1000 reviews" "
Rating 6 - Okay. 266 out of 1000 reviews" "
Rating 4 - Poor. 79 out of 1000 reviews" "
Rating 2 - Terrible. 46 out of 1000 reviews" "

6.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Aileen

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Eco friendly hotel
Love the pool area and right across was the beach. Only problem was the hot tub was really cold. When asked staff said it was cause it was powered by air condition of the rooms so if there’s no one using the air condition not so many people in the hotel it won’t be warm cause they Are eco friendly. Also the restaurant downstairs didn’t offer much for variety for breakfast. Set menus per day and quite expensive. Staff was very friendly. I do love the setting , waterfalls by the heared pool, many plants seems like you are in a jungle.
Stayed 3 nights in Oct 2022

8/10 Good

Robert

Liked: Cleanliness
Environmental friendly
Stayed 2 nights in Sep 2022

10/10 Excellent

Justyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture, and the eco friendly way of cleaning, and the staff was amazing help and nice. Location was also awesome.
Stayed 1 night in Sep 2022

10/10 Excellent

Muhammad

Stayed 1 night in Sep 2022

4/10 Poor

E K

Travelled with group
Disliked: Property conditions & facilities
Rustic surrounding within the greens However aircon is old and noisy through the night. Only 1 staff to manage check in at 3pm with average waiting time of 25 mins Only bath towel offered Toilet shower area smells of urine
Stayed 1 night in Jun 2022

6/10 Okay

Lai Leng

Liked: Cleanliness, staff & service, amenities
Nice place for you to stay, very nice swimming pool.
Stayed 1 night in Jun 2022

2/10 Terrible

Swee Boon

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An oasis in the central courtyard and right by the beach.
Stayed 4 nights in Jun 2022

8/10 Good

Kenny

Travelled with family
Disliked: Room comfort
The location was ideal near siloso breach, but the quality of breakfast and the bed/mattress needs to need improve . The room has improved after the last upgrade.
Stayed 2 nights in Mar 2020

8/10 Good

Jasmine

Liked: Staff & service
Stayed 1 night in Mar 2020

8/10 Good

chantherakumar

Liked: Staff & service
Stayed 1 night in Mar 2020

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful pool
Great spot, amazing pool. Would use again without hesitation.
Stayed 4 nights in Feb 2020

8/10 Good

Siow koon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
A little run down. Towels are clean but very old. No night light
Stayed 1 night in Feb 2020

6/10 Okay

Rachael, Vancouver

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Good thing is that its close to beach. Only a 2 mins walk. Resort and room is outdated. Could do some renovation. Food quality is very marginal.
Stayed 1 night in Jan 2020

4/10 Poor

Ferdinand

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs help
Although the location is fantastic, this “resort” is in need of an overhaul. Upon check in, the receptionists manners were questionable and the check in was very cluttered. As we walked to our room the beautiful layout was unkept and I maintained with rust, dust , weeds and clutter all around. We were never able to find any poolside attendant for food or drinks orders or even a towel along the poolside. We had to get our bath towels. The room was basic, not much of a view, a creaking bed, and a loud AC unit. And the bathroom was odd how the door doubled as the shower door, which did not keep the water in the shower, as the floor would be flooded after any shower. Even tho they had room slippers, there were no bath robes. When we decided to order room service, there was no menu to be found. Took almost an hour to get a menu delivered and another hour for the food to arrive. Food was good, breakfast was decent. Staff had little to no personality, even more customer service. This “resort” need lots of care and help. It has potential to be amazing with its eco surroundings and as environmentally friendly as they are trying to be , they lost track of being guest friendly.
Rusty sign was just the beginning
Stayed 1 night in Jan 2020

4/10 Poor

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service
Misleading and exaggerated.
The breakfast was the worst and the hotel amenities are overall 3 star rating. The rooms do not even have hand towels and only provide very minimal and yet call themselves a fancy resort.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveller

Travelled with family
I had a family emergency and they did not work with me. I won't recommended this hotel. Other places I booked they refund my money but siloso beach did not.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property needs a complete overhaul. Bathroom too small. no face towels, no towels for swimming, floor of room not vacummed, staff were good, no light over mirror in bathroom
Stayed 6 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The rooms are outdated..shower room not done properly water get splash all over the bathroom
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
The resort itself was very nice but the problem was their are old, paint peeling off also some kind of bugs crawling on walls. Not recommended until they do some remodeling. We
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms were clean especially the washrooms. Very friendly staff and the food was not too bad. Lovely swimming pool with a jacuzzi & waterfall. The hotel property requires some extensive renovation.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and relaxed eco environment in the busy city.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Big Pool, Nice pool area, good location to beach, room was quite nice
Stayed 1 night in Nov 2019

10/10 Excellent

Paul

Stayed 3 nights in Nov 2019

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Third visit this year never fails to please.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

6/10 Okay

Eve

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The property requires a full overhaul. It’s such a shame that such a nice property is in a state of disrepair in most common areas. Some feature walls has even fall apart and common doors to store room etc are all old and some broken. The rooms are good clean though small, but tv needs to be upgraded not seen such a small Samsung tv for a long time. Applaud the hotel on their CSR effort employing pwd (person with disability) I was served by a few of them and they do their work well.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
So-so stay
I will be entire honest in this review. There is a few things to point out and I hope the hotel/resort would do to improve these. Frontdesk - Staffs are welcoming and friendly, however the lobby is small and non-airconditioned. This would make checking-in unpleasant as Sentosa is hot and humid already. Cleanliness - Cleanliness on the frontdesk isn't good as dry leaves can be seen on the floor as not properly swept. Walkways to the room and lifts seems old and the floor is patted with rubber mats (to prevent slippery) and they have a musty smell to it. Cleanliness in the room is another issue. Ants can be seen on the tables although no food is present. Bedsheets seems to be clean but I do not want to investigate further in those. Comfort - Room is pretty small, with beach view being blocked by trees. I was here to spend my one sleeping night so I have no comment further on the comfortness. Condition - Hotel facilities are old and water suction valve in the swimming pool has a rusty look to it. Swimming pool is wide tho. Restaurant looks quite rundown. Overall - You can't expect much from a 3 star hotel/resort but I at least hope I do not have to deal with ants in my room. But I would say the friendliness and attitude of staffs are at least welcoming and nice to deal with.
Stayed 1 night in Oct 2019

8/10 Good

JOEL, Detroit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large long swimming pool with a three-story waterfall. Nice breakfast.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 6 nights in Sep 2019

10/10 Excellent

Fatt Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

2/10 Terrible

Joerg

Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

4/10 Poor

duong

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sub standard
Small room, unfriendly staff, mould and ants in room. Breakfast was a nightmare, have to fight to get food. Lovely location and pool
Stayed 3 nights in Aug 2019

2/10 Terrible

Choo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedsheets are not clean, developed an allergy throughout my stays. Waited for more than 4 hours for them to clean the room and it was only after we made a complaint to the supervisor. There were ants all over the room. No life guard supervising at the pool and staff did not stock up towels for guest to use . Gym was a small room beside the pool and they had the worst breakfast out of all the hotels that I had stayed previously!. I will never go back again!
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Stayed 3 nights in Aug 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor pool was very unique, with waterfall and jacuzzi. Food choice was excellent. Staff really helpful. Could have done with drying space for clothes. Freezer needed defrosting. Also electric plug both sides of the bed would have been useful. Air con was very good, we needed it!
Stayed 10 nights in Jul 2019

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Outdated concept and poor service staffs
Stayed 1 night in Aug 2019

10/10 Excellent

bestofsingapore

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the most budget friendly hotel in sentosa. always sold out during beach events like zoukout.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Amenities
Great location. Nice staff. Much of property looks run down and neglected. ladders and refrigerators unplugged and empty. Lots of potential great space being unused. Nice pool and location. Rooms are just Ok. Need updated.
Stayed 1 night in Jul 2019

8/10 Good

Heath

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Stayed 3 nights in Jul 2019

10/10 Excellent

Moroo

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Toilet is too small. TV is too small as well. Bed is good. Staff is friendly.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing environment with a beautiful pool area and environment friendly concept. The staff were always very helpful.
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
Location & pool good.
Reasonable price. Cheaper than other resort in Sentosa. So Don’t expect good condition. Not bad. Big pool & location good.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time here and its great! The pool with the waterfall and slides was great! Stayed in deluxe room this time, still good walking space even with a cot. Recommended!
Stayed 2 nights in Jun 2019