Seasonal outdoor pool

Reviews of The Soom Forest Hotel

3.5 out of 5
The Soom Forest Hotel
633 Seongsan-ro, Pogok-eup, Cheoin-gu, Yongin, Gyeonggi

Reviews

8.6

Excellent

Rating 10 - Excellent. 230 out of 474 reviews" "
Rating 8 - Good. 175 out of 474 reviews" "
Rating 6 - Okay. 43 out of 474 reviews" "
Rating 4 - Poor. 15 out of 474 reviews" "
Rating 2 - Terrible. 11 out of 474 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to Everland Park, but there are not many restaurants around the area. Make sure you are prepared for some snacks and drinks.
Stayed 1 night in Feb 2024

10/10 Excellent

Sarah MJ

Liked: Cleanliness, staff & service, property conditions & facilities
Good for family
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Nicolas

Travelled with family
Liked: Staff & service, property conditions & facilities
Overall a nice property. Big rooms, great for large family and very close the Everland and Caribbean Bay. Staff are polite and very helpful. My only negative is the balcony. Super dirty, full of dead insects and spider webs.
Stayed 2 nights in Aug 2023

4/10 Poor

Viktor

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Bonnie

Travelled with family
Disliked: Staff & service
Property is acceptable in terms of cleanliness and cost. However, if you don't have a car, it's difficult to get too and food options are limited especially breakfast. Customer service at checkin was also subpar. Agent was curt.
Stayed 1 night in Jul 2023

10/10 Excellent

Eulhwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023

10/10 Excellent

Se Yoon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is so close to Everland amusement park. Close by restaurants were great!
Stayed 2 nights in Apr 2023

8/10 Good

Seongmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charging for extra blankets were a bit disappointing (so I didn't use any extra blanket) but overall I liked the place.

8/10 Good

AEJIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best for relaxing
Peaceful,clean and staff very professional
Stayed 2 nights in Jan 2022

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply the best !!!!!
Hotel should get an extra star rating. Customer service far better than any 5 star in America. Looking for quality stay,service and dinning experience? Then this is the olace to come.
Stayed 1 night in Dec 2021

8/10 Good

Chee Kwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good room condition
Check in was a little problem because they could not find our reservation. Room is good and floor is heated. Conditions is good but they didn't refill the tea and coffee.
Stayed 2 nights in Dec 2021

4/10 Poor

Sang

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
no choice but smelling
Wow. smoking smell. Its like a Las vegas.
Stayed 1 night in Aug 2021

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
⭐️⭐️⭐️⭐️⭐️
The front desk staff were exceptional. They called us when the room was ready. They went beyond to provide technical equipment for my personal request. Our only issue was the housekeeper was too inclined to provide us a frying pan for the room in order to cook. Overall, all other requests were accommodated on short notice.
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2020

10/10 Excellent

Pulkit

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2020

2/10 Terrible

Allison, Ohau

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Check in, luggage services, delivery system no good cleaning no good....
Stayed 4 nights in Aug 2018

8/10 Good

Alvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Walking distance to Everland
The room was OKAY, the beds were really clean, our bathroom was clean, everything was clean, no bugs inside the room, no problems there, AC worked well, I check for bugs on the bed our beds seemed new and very clean. The only problems I would say is the massive amount of mosquitos just hanging outside the elevators, in the hallway, and around the hotel. Also, the eyesore of trash and unfinished buildings/homes? next door to the hotel. Other than that, the breakfast was hearty, plenty of fruits and hearty food, and the staff was friendly.
Stayed 2 nights in Jun 2018

6/10 Okay

Sui Ying, Super gooooood!!!!

Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff who went out of their way to provide us with excellent service. Our room was very clean and well presented. The hotel facilities were excellent and the food at the restaurant was excellent.
Stayed 2 nights in May 2018

8/10 Good

kamhetraveller, Thailand

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel to stay like sleep at home
There are 2 floors which make I feel like I stay in my home. There are wide spaces to relax also and have a kitchen which provide plates and oven.
Stayed 1 night in Apr 2018

8/10 Good

Adam J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in the area of Everlan
The hotel is probably the best place to stay in this area as I couldn’t see any 5 stars in this area. It’s coubtrybside so I didn’t expect it. It is a nice out of Seoul country stay quite convenient for our day trip to Everland for Halloween. My girlfriend was quite pleased with the room and the balcony..
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near Everland with outdoor swimming pool and nice grounds.
Stayed 3 nights in Jun 2017

4/10 Poor

Janelle

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel staff spoke little English and it was not easy to communicate with them.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

성용

Travelled with family
Liked: Cleanliness, staff & service
조식이 별로에요
Stayed 1 night in Mar 2024

6/10 Okay

수진

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
산밑과 카페트가 아닌 마루 바닥이라 선택했어요 외부엔 너무 깨끗하고 친절해서 마음에 들었는데 객실을 청소를 하지 않았느지 침대옆 바닥에 양말이 널부러져 있었습니다 그리고 호텔 앞에 신호등이 작동이 안되어서 건너편 식당에 밥 먹으러 가기는 위험할꺼 같아요 그외엔 직원들도 친절하시고 전화도 친절하게 받아서 기분 좋았습니다
Stayed 2 nights in Feb 2024

10/10 Excellent

??

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
일단 금액대비 너무 훌륭한 객실 컨디션입니다. 굳이 하나를 꼽으라면 전에 사용한 사람이 어떻게 사용했는지 악취는 아닌 약간의 불편한 냄새가 조금 남아 있었네요 입실전에 그것만 조금 신경써주시면 너무 멋진 숙소입니다
Stayed 1 night in Feb 2024

10/10 Excellent

상민

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
에버랜드와 가깝고 주변도 깔끔하게 정리가 잘 되어있어 상쾌하고 좋았습니다. 다음에 또 이용 할께요.
Stayed 1 night in Feb 2024

10/10 Excellent

Yewon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

지희

Liked: Cleanliness, staff & service, property conditions & facilities
고층 룸은 뷰도 좋고 하루 친구들이랑 묶기에 가격도 부담없고 꽤 좋습니다
Stayed 1 night in Jan 2024

8/10 Good

Sangah

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
the floor of the hotel is a little dirty.
Stayed 1 night in Jan 2024

10/10 Excellent

NaHyean

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
만족했어요! 친절하시고 시설도 좋고요! 다음에도 가고싶어요
Stayed 1 night in Dec 2023

8/10 Good

D Ben

Stayed 1 night in Dec 2023

10/10 Excellent

Hee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

younaye

Stayed 1 night in Oct 2023

10/10 Excellent

taegun

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Taegweon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Namho

Stayed 1 night in Dec 2023

8/10 Good

sanghun

Stayed 1 night in Dec 2023

10/10 Excellent

YOUNGHYUN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
추운날이엇는데 방과 공기를 모두 따뜻하게 해주는 시스템이 준비되어있어서 편안하게 쉬고옴
Stayed 1 night in Nov 2023

10/10 Excellent

EUN JU

Stayed 2 nights in Nov 2023

10/10 Excellent

Hobum

Stayed 1 night in Nov 2023

10/10 Excellent

KI BONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Stayed 1 night in Nov 2023

10/10 Excellent

Jinsik

Stayed 1 night in Nov 2023

10/10 Excellent

SEYOUNG

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
편안하고 좋았습니다. 굳이 한가지만 말씀드린다면 화장실 냄새가 개선되면 좋겠네요. 그거빼고 다 좋았습니다. 감사합니다
Stayed 1 night in Oct 2023