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Reviews of Courtyard by Marriott Kunshan

4 out of 5
Courtyard by Marriott Kunshan
HUGE Plaza, 888 East Qianjin Road, Kunshan, Suzhou, Jiangsu

Reviews

8.8

Excellent

Rating 10 - Excellent. 57 out of 125 reviews" "
Rating 8 - Good. 56 out of 125 reviews" "
Rating 6 - Okay. 12 out of 125 reviews" "
Rating 4 - Poor. 0 out of 125 reviews" "
Rating 2 - Terrible. 0 out of 125 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Ludovico

Stayed 1 night in Sep 2023

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Returning to same hotel again. Good service and room is clean. Surrounding have great food as well.
Stayed 1 night in Jul 2019
Response from Courtyard by Marriott Kunshan on 7 Jul,2020
Dear Friend, Welcome to City Kunshan and thanks for staying with us at Courtyard by Marriott Kunshan.We were glad to acknowledge that you had impressive experience with us. We are looking forward to your next stay with us when you are visiting Kunshan again. Please feel free to let us know if you need any assistance from us.

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, service and room is good.
Stayed 1 night in Sep 2019
Response from Courtyard by Marriott Kunshan on 7 Jul,2020
Dear Friend, Welcome to City Kunshan and thanks for staying with us at Courtyard by Marriott Kunshan.We were glad to acknowledge that you had impressive experience with us. We are looking forward to your next stay with us when you are visiting Kunshan again. Please feel free to let us know if you need any assistance from us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2019

10/10 Excellent

YUNXI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
its a good trip!
its a good trip!
Stayed 1 night in Apr 2019
Response from Courtyard by Marriott Kunshan on 7 Jul,2020
Dear Friend, Welcome to City Kunshan and thanks for staying with us at Courtyard by Marriott Kunshan.We were glad to acknowledge that you had impressive experience with us. We are looking forward to your next stay with us when you are visiting Kunshan again. Please feel free to let us know if you need any assistance from us.

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Met my needs.
I stayed at this hotel for 3 nights while on a business trip. It was clean and comfortable and the staff was very helpful. There is a nice park across the street if you want to take a leisurely stroll or go for a run.
Stayed 3 nights in May 2018

8/10 Good

RAJESH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kunshan Marriot Review
I've stayed here many times and it's always very nice with very friendly staff and clean consistent accommodations. My only gripe would be internet speed as at times it is fairly quick and other times very slow. I would push to have this improved as many people stay for business and it's important to have good, fast internet during our stays.
Stayed 4 nights in Jan 2018

6/10 Okay

WILL, san diego, ca

Liked: Staff & service
Disliked: Property conditions & facilities
Surprised with the conditon
Am comparing this hotel's experience with the SAME courtyard marriott in Shanghai Central. I am not so happy with the experience overall and here are the issues I experienced: 1. Chair for computer desk could not be adjusted in height. Hotel should have checked and fixed this very minor issue right away. 2. Building facility seemed a bit run down. Moreover, the exit door leading to stairs were not allowed due to another hotel occupying 1 floor somewhere in the same building (am guessing 3rd floor). Was suprised to was told to not go through the stairs exit as I like to do the stairs exercise when I was in the other courtyard. 3. The other very surprising thing is I saw a bed bug or something similar (bug) crawling on the bathroom's floor. I was very surprised that I had to quickly squash it.
Stayed 4 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and kind staff
The breakfast wasn't very good. The hotel rooms were nice.
Stayed 1 night in Oct 2017

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was great
Stayed 2 nights in Sep 2017

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel with a fantastic breakfast. I've stayed many times and always had a great experience. I'll be back
Stayed 2 nights in Apr 2017

8/10 Good

Sal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bill was more than was quoted to me!
The Hotel was Very nice! Breakfast was wonderful! Service was Great! When I checked out I noticed that my Bill was for $116 and I was quoted $96 for the nights stay that included breakfast. I am very unhappy about this, that is a $20 difference!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Excellent Hotel, But Needs a Pool!!!!
Great Central hotel, great buffet and Executive Lounge, could do with a pool, would be nice to relax after a hot long working day!!!

8/10 Good

JS, portland Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Spent one night on business trip. Hotel was western enough to meet my needs.

8/10 Good

ChongKooi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and Reliable service
Excellent Stay. Reliable Marriott.

8/10 Good

Sujung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and good breakfast
Staffs are kind and attentive. Room was clean. Business lounge lacks of good wines.

8/10 Good

lewis, philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good location but hotel is okay
Not good location but hotel is okay -----------------------------------------

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pest control (mosquitoes) required especially lobby and cafe at level 1.

8/10 Good

Eran, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So far one of the best Hilton in this part of China

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Emily, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
The male staff at the cafe for breakfast are very efficient and polite

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable Western style hotel at reasonable cost
Rooms were very nice, good beds (firm but not too bad) Wireless was OK----took a little time to get logged in but seemed to work ok, with few drops. Really good breakfast buffet with Chinese and Western selections.

8/10 Good

DB, Buenos Aires, Agentina-

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortble hotel in kunshan
Nice hotel, with nice lobby, and very comfortalbe room.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay
The staff spoke English and were very polite and helpful. The restaurant was fantastic, the rooms were clean and we enjoyed our time at this hotel.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
噪音
隔音效果可以在加強一下
Stayed 3 nights in Jan 2024

8/10 Good

Chih Tseng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Katsuhiro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
少し不便。
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐
此價格應該含早餐
Stayed 3 nights in Nov 2023

10/10 Excellent

Chih Tseng

Stayed 1 night in Nov 2023

10/10 Excellent

Stin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨舒適，服務親切，值得推薦
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
早餐
此價位應該包含早餐比較合理
Stayed 3 nights in Oct 2023

8/10 Good

Chih Tseng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境乾淨舒適，環保度可以在提昇
Stayed 1 night in Oct 2023

10/10 Excellent

jongmyung

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from 员工 on 7 Aug,2023
尊敬的宾客，您好，感谢您下榻昆山万怡酒店并给以我们满分的点评，期待您的下次入住。

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023
Response from 员工 on 7 Aug,2023
尊敬的宾客，您好，再次感谢您让我们获知您的建议和意见。我们会持续不断致力于提高员工服务和产品质量给我们的宾客创造更加便捷且舒适的入住体验，期待您的下次入住。

10/10 Excellent

CHING HAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
應有盡有
住起來很舒適，設備齊全，雖然不是正市中心，但附近餐廳跟商店也蠻多的，很方便
Stayed 1 night in Jun 2023
Response from 员工 on 28 Jul,2023
尊敬的宾客，非常感谢您花费宝贵的时间留下对我们的点评。昆山是一个集聚古典和现代为一体的城市。酒店位于弘基财富广场，拥有丰富的餐饮配套，如韩式、日式、港式、中式餐厅等可供您的选择；酒店毗邻黄埔城市公园，步行三分钟可达。如果您想体验都市节奏的繁华可以去距离我们酒店仅10分钟车程的世贸广场，体验吃喝娱乐及购物一站式服务；2500多年的千灯古镇距酒店仅30分钟车程。您带着期望来，我们也希望您能满意地离开，每次的昆山之旅，昆山万怡酒店都在这里等您，见证您每次的喜悦与发现，期待您的下次入住。

10/10 Excellent

Jae Min

Stayed 1 night in May 2023
Response from 员工 on 28 Jul,2023
尊敬的宾客，您好，感谢您下榻昆山万怡酒店并给以我们满分的点评。看到你的点评，真心为您高兴，也希望这份幸运能一直伴您左右，我们也希望您能满意地离开，每次的昆山之旅，昆山万怡酒店都在这里等您，见证您每次的喜悦与发现，期待您的下次入住。

10/10 Excellent

Chenche

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

8/10 Good

Po-Hsiang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
高CP值
以目前一晚含一份早餐不到RMB400來說吧，非常超值。床是軟的，非常好睡。網速普通，有時候會頓。早餐普通，但是，可以打包一些東西走，對要上班的人非常友善。
Stayed 8 nights in Jun 2021

8/10 Good

Po-Hsiang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
值得入住CP值高
以一晚RMB400塊左右含一個早餐來說，非常超值。雖然，飯店有點年紀了，但是各項設備都尚可。床軟有彈性。酒店網路還算快。房內還有一個沙發。早餐的話，尚可。最大的優點是，還可以打包，非常適合趕時間的旅客。滿推薦的。
Stayed 4 nights in May 2021

8/10 Good

Xiaozuo

Stayed 1 night in Mar 2021

6/10 Okay

MENGKAI

Business traveller
Liked: Cleanliness, staff & service
尚可但是有點小失望
早餐明顯越來越精簡了。 沒有之前豐富與品質。 其他也沒有明顯地傑出的地方。 大致維持水準。
Stayed 3 nights in Oct 2020
Response from 昆山万怡酒店 on 28 Oct,2020
尊敬的宾客，您好，非常感谢您花费宝贵的时间留下对我们的点评，酒店一直关注每位客人的入住体验，为此我们一直致力于为您打造一个舒适的入住体验，我们会持续不断致力于提高员工服务和早餐产品的质量给您创造更加便捷且舒适的入住体验，期待您的下次入住。

10/10 Excellent

Yu-Chia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from 昆山万怡酒店 on 7 Jul,2020
尊敬的宾客，非常感谢您花费宝贵的时间留下对我们的点评。昆山万怡酒店位于昆山经济开发区中心弘基财富广场，广场拥有传统中式餐饮，港式茶餐厅，日本料理，韩式料理，主题酒吧等餐饮娱乐设施。步行三分钟可达最新落成的黄浦城市公园。距离市中心金鹰购物广场仅10分钟车程，您可便捷体验美食，购物及休闲娱乐一站式服务。仅需30分钟车程即可到达拥有2500多年的千灯古镇。每次的昆山之旅，昆山万怡酒店都在这里等您，期待您的下次入住。

10/10 Excellent

SEOKHEON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
깔끔하고 주변환경좋습니다. 조식 깔끔합니다.메리어트 네임밸류만큼 합니다. 담출장때도 여기 예약할 예정입니다.한국사람들 출장시 추천해줄만한곳입니다
Stayed 2 nights in Nov 2019
Response from Courtyard by Marriott Kunshan on 7 Jul,2020
Dear Friend, Welcome to City Kunshan and thanks for staying with us at Courtyard by Marriott Kunshan.We were glad to acknowledge that you had impressive experience with us. We are looking forward to your next stay with us when you are visiting Kunshan again. Please feel free to let us know if you need any assistance from us.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019
Response from Courtyard by Marriott Kunshan on 7 Jul,2020
Dear Friend, Welcome to City Kunshan and thanks for staying with us at Courtyard by Marriott Kunshan.We were glad to acknowledge that you had impressive experience with us. We are looking forward to your next stay with us when you are visiting Kunshan again. Please feel free to let us know if you need any assistance from us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019