10/10 Excellent
Wook
7 May,2023
Wook
Stayed 1 night in May 2023
Reviews of Renaissance Suzhou Taihu Lake Hotel
Renaissance Suzhou Taihu Lake Hotel
No.6 Shuli Road, Taihu National Tourism Vacation Zone, Suzhou, Jiangsu
Reviews
9.2
Wonderful
9.4/10
Cleanliness
9.0/10
Staff & service
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Excellent
Verified traveller
18 Feb,2021
Verified traveller
Stayed 1 night in Feb 2021
6/10 Okay
Verified traveller
26 Oct,2020
Liked: Property conditions & facilities, room comfort
Verified traveller
Stayed 1 night in Oct 2020
10/10 Excellent
Verified traveller
28 Oct,2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified traveller
Stayed 6 nights in Oct 2018
Response from Avril on 3 Nov,2018
Dear Valued Guest,
Thank you very much for your lovely review!
we always put a high premium on providing genuine care and comfort for our esteemed guests.
We look forward to welcoming you back soon.
Yours Sincerely,
Avril Cheng
Front office Manager
6/10 Okay
William
18 Jan,2024
William
Stayed 4 nights in Jan 2024
10/10 Excellent
LEI
Travelled with family
18 Dec,2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel
LEI
Stayed 1 night in Dec 2023
10/10 Excellent
Verified traveller
25 Jul,2023
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified traveller
Stayed 2 nights in Jul 2023
10/10 Excellent
WANG
23 Oct,2022
WANG
Stayed 1 night in Oct 2022
10/10 Excellent
Jung hwan
6 Oct,2022
Jung hwan
Stayed 1 night in Oct 2022
8/10 Good
cheng
Travelled with family
30 Aug,2022
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cheng
Stayed 1 night in Aug 2022
10/10 Excellent
MINJEONG
Travelled with family
26 Jul,2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
MINJEONG
Stayed 1 night in Jul 2020
10/10 Excellent
Verified traveller
4 Sept,2019
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified traveller
Stayed 1 night in Aug 2019
Response from Avril Cheng on 18 Sept,2019
Dear Valued Guest,Thank you very much for your lovely review. We look forward to welcoming you back soon. Yours Sincerely, Avril Cheng Director of Rooms
10/10 Excellent
A, 香港
Travelled with partner
25 Feb,2019
Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Feb 2019
Response from Avril on 28 Mar,2019
尊敬的宾客，
真诚感谢您选择入住苏州太湖万丽酒店，并抽出宝贵时间留下点评，很荣幸得到您对酒店的认可。我们竭力满足每一位客人的住宿要求，能让您感受舒适贴心及尊贵的入住体验。真诚的期待您的再次光临！
程思佳
前厅部经理
8/10 Good
HAN JUNG
5 Nov,2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HAN JUNG
Stayed 2 nights in Nov 2018
Response from 程思佳 on 25 Nov,2018
尊敬的贵宾，
感谢您的评价，期待您的再次入住。
程思佳
前厅部经理
8/10 Good
Verified traveller
24 Sept,2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不错的选择
Verified traveller
Stayed 2 nights in Sep 2018
Response from 程思佳 前厅部经理 on 26 Oct,2018
尊敬的宾客，
真诚感谢您选择入住苏州太湖万丽酒店，并抽出宝贵时间留下点评，我们竭力满足每一位客人的住宿要求，能让您感受舒适贴心及尊贵的入住体验。真诚的期待您的再次光临！
程思佳
前厅部经理
10/10 Excellent
yi
4 Aug,2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
yi
Stayed 2 nights in Jul 2018
Response from Eric Chen on 11 Aug,2018
尊敬的贵宾，
感谢您选择苏州太湖万丽酒店，并抽出时间分享您的住宿体验。很遗憾，在您入住期间我们并未给您带来卓越非凡的感受，对此我们将更加重视员工培训，提升服务品质。期待能有机会再次为您服务。
陈国军
房务总监
10/10 Excellent
Verified traveller
27 May,2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified traveller
Stayed 1 night in May 2018
Response from Lena on 13 Jun,2018
Dear Valued Guest,
Thank you for staying at Suzhou Marriott Hotel Taihu Lake.
Look forward to welcoming you back soon.