Property grounds

Reviews of Grand Dragon Hotel

4 out of 5
Grand Dragon Hotel
Rua de Chaves, Taipa

Reviews

7.2

Good

Rating 10 - Excellent. 117 out of 805 reviews" "
Rating 8 - Good. 341 out of 805 reviews" "
Rating 6 - Okay. 237 out of 805 reviews" "
Rating 4 - Poor. 76 out of 805 reviews" "
Rating 2 - Terrible. 34 out of 805 reviews" "

7.6/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

angie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for renovated, super clean and reasonable sized room, GRAND DRAGON IS THE PICK! Especially for families w young children where hygiene and cleanliness is the top priority. The downside is there are no shopping mall here except some eateries and super markets.
Stayed 1 night in Sep 2023
Response from Easy on 29 Sept,2023
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you again in the near future and experiencing the hospitality of the Grand Dragon Hotel.

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
None at this time
Stayed 1 night in Apr 2023
Response from Easy on 18 Apr,2023
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you again in the near future and experiencing the hospitality of the Grand Dragon Hotel.

10/10 Excellent

Rita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Newly refurbed & spacious room ! Nice
Stayed 2 nights in Feb 2023
Response from Easy on 20 Feb,2023
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you again in the near future and experiencing the hospitality of the Grand Dragon Hotel.

8/10 Good

Cecilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was clean and spacious; however the drain in the shower was super slow and the mattress is very hard to sleep on
Stayed 1 night in Feb 2023
Response from Easy on 13 Feb,2023
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. We would like to express our sincerely apologies for the poor service experience during your stay. Management has reviewed your comments and we will continue to improve the quality of our services.Once again, thank you for sharing your stay with us. We sincerely look forward to service you, your family and friends again, experiencing the improvements we have made for our guests and experiencing the hospitality of the Grand Dragon Hotel.

8/10 Good

Hon Sun

Stayed 3 nights in Jan 2023

8/10 Good

Lai Wah Anita

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2023
Response from Easy on 26 Jan,2023
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you again in the near future and experiencing the hospitality of the Grand Dragon Hotel.

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Easy Sou on 31 Jan,2020
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you again in the near future and experiencing the hospitality of the Grand Dragon Hotel.

4/10 Poor

TK

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel under renovation. Limited facilities. So only the price is good.
Stayed 4 nights in Dec 2019
Response from Easy Sou on 18 Dec,2019
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. In order to provide a safety and comfortable environment to our guests, hotel will be a decoration maintenance of exterior wall and rooms renovation program processing. We hope to provide you with better service at your next visit. Once again, thank you for sharing your stay with us. We sincerely look forward to service you again, experiencing the improvements we have made for our guests and experiencing the hospitality of the Grand Dragon Hotel.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Stayed 2 nights in Dec 2019
Response from Easy Sou on 10 Dec,2019
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you again in the near future and experiencing the hospitality of the Grand Dragon Hotel.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Noice and dirty. Front desk stuff is not friendly. Smoking in the surringdong area
Stayed 1 night in Dec 2019
Response from Easy Sou on 9 Dec,2019
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. We would like to express our sincere apologies for the poor service experience during your stay. We will improve our services and skills and hope to provide you with better service at your next visit. Once again, thank you for sharing your stay with us. We sincerely look forward to service you again, experiencing the improvements we have made for our guests and experiencing the hospitality of the Grand Dragon Hotel.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service by staff, lot of amenities given for free.
Stayed 1 night in Dec 2019
Response from Easy Sou on 9 Dec,2019
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you again in the near future and experiencing the hospitality of the Grand Dragon Hotel.

4/10 Poor

Li

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Easy Sou on 9 Dec,2019
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. We will improve our service and hope to provide you with better service at your next visit. Once again, thank you for sharing your stay with us. We sincerely look forward to service you again, experiencing the improvements we have made for our guests and experiencing the hospitality of the Grand Dragon Hotel.

2/10 Terrible

Yun Sam

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from Easy Sou on 2 Dec,2019
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. We would like to express our sincere apologies for the poor service experience during your stay.We will improve our service and hope to provide you with better service at your next visit. Once again, thank you for sharing your stay with us. We sincerely look forward to service you again, experiencing the improvements we have made for our guests and experiencing the hospitality of the Grand Dragon Hotel.

4/10 Poor

Kook

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Verified traveller

Business traveller
Liked: Amenities, property conditions & facilities
Not bad for this price. I found a dirty towel when I arrived the room, but everything else looked clean. I stayed 5 nights. Middle of that I was requested to change the room due to the construction noise. The staff were good; some of them were able to speak English.
Stayed 5 nights in Nov 2019
Response from Easy Sou on 13 Nov,2019
Dear guests, thank you for choosing Grand Dragon Hotel and sharing your experience with us. We are glad to hear that you have had a great time and affirmation of our service. Your satisfaction is the biggest motivation for our efforts. We will improve our room cleaning and hope to provide you with better service at your next visit. Once again, thank you for sharing your stay with us. We sincerely look forward to service you again, experiencing the improvements we have made for our guests and experiencing the hospitality of the Grand Dragon Hotel.

8/10 Good

lap fu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filling good
Stayed 3 nights in Oct 2019
Response from Easy Sou on 6 Nov,2019
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you again in the near future and experiencing the hospitality of the Grand Dragon Hotel.

8/10 Good

Verified traveller

Liked: Cleanliness
Likes: Overall room is adequate, bed is large Dislikes: Gym is in maintenance, noisy
Stayed 2 nights in Aug 2019
Response from Easy Sou on 5 Sept,2019
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. In order to provide a safety and comfortable environment to our guests, hotel will be a decoration maintenance of exterior wall and rooms renovation program processing. During this time ,swimming pool and fitness facilities may not be available. We hope to provide you with better service at your next visit. Once again, thank you for sharing your stay with us. We sincerely look forward to service you again, experiencing the improvements we have made for our guests and experiencing the hospitality of the Grand Dragon Hotel.

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019
Response from Easy Sou on 14 Aug,2019
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you again in the near future and experiencing the hospitality of the Grand Dragon Hotel.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean and spacious, bedding and pillows are comfy. Not much shopping and far from the big hotels and casinos. Shuttle runs till 6 o’clock. 10 minutes taxi to vicinity casinos. Staff is friendly and helpful. Check in’s was quick.
Stayed 2 nights in May 2019
Response from Easy Sou on 29 May,2019
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you again in the near future and experiencing the hospitality of the Grand Dragon Hotel.

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
The exterior and interior of the hotel are a bit old
Stayed 1 night in May 2019
Response from Easy Sou on 24 May,2019
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. In order to provide a safety and comfortable environment to our guests, hotel will be a decoration maintenance of exterior wall and rooms renovation program processing. We hope to provide you with better service at your next visit. Once again, thank you for sharing your stay with us. We sincerely look forward to service you again, experiencing the improvements we have made for our guests and experiencing the hospitality of the Grand Dragon Hotel.

8/10 Good

Ying

Liked: Cleanliness, staff & service
Very clean room, bathroom, bedding and pillows are very comfy. Location in the residential area and is quiet. Convenient store, few eateries Chinese food and Portuguese food, and try cleaning/laundry services a block from the hotel. Shuttles to the ferry terminals and Macao airport.
Stayed 2 nights in May 2019
Response from Easy Sou on 15 May,2019
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you again in the near future and experiencing the hospitality of the Grand Dragon Hotel.

8/10 Good

Verified traveller

Stayed 2 nights in May 2019
Response from Easy Sou on 14 May,2019
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you again in the near future and experiencing the hospitality of the Grand Dragon Hotel.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
The front desk at 21st floor. The staff not very friendly.
Stayed 1 night in Apr 2019
Response from Easy Sou on 8 May,2019
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. We would like to express our sincerely apologies for the poor service experience during your stay. Management has reviewed your comments and we will continue to improve the quality of our services. Once again, thank you for sharing your stay with us. We sincerely look forward to service you, your family and friends again, experiencing the improvements we have made for our guests and experiencing the hospitality of the Grand Dragon Hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2019
Response from Easy Sou on 2 Apr,2019
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you again in the near future and experiencing the hospitality of the Grand Dragon Hotel.

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Easy Sou on 26 Mar,2019
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you again in the near future and experiencing the hospitality of the Grand Dragon Hotel.

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019
Response from Easy Sou on 2 Apr,2019
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you again in the near future and experiencing the hospitality of the Grand Dragon Hotel.

6/10 Okay

Eyvind

Deceptive
Far out from main areas. It says in the ad "Near Venetian" but that is not true. You need to take the time to find transportation and drive for 10 min.
Stayed 1 night in Feb 2019
Response from Easy Sou on 27 Feb,2019
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. We would like to express our sincere apologies for the poor service experience during your stay. Management has reviewed your comments and will continue to improve the quality of our services. Once again, thank you for sharing your stay with us. We sincerely look forward to service you, your family and friends again, experiencing the improvements we have made for our guests and experiencing the hospitality of the Grand Dragon Hotel.

10/10 Excellent

James Young-Jin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Easy Sou on 8 Feb,2019
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you again in the near future and experiencing the hospitality of the Grand Dragon Hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very convenient location. Like the comfortable bed and clean bedding. The breakfast was good with efficient service. Would like to come back again. Bravo !
Stayed 1 night in Jan 2019
Response from Easy Sou on 15 Jan,2019
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you again in the near future and experiencing the hospitality of the Grand Dragon Hotel.

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay in Macao
The rooms were excellent. Unfortunately the gym was closed. The surrounding location was pretty good. You’re a short cab ride to the large casinos. There’s a drug store, Korean restaurant, and a massage parlor nearby.
Stayed 2 nights in Dec 2018
Response from Easy Sou on 11 Jan,2019
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Our gym room will be reopen soon. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you again in the near future and experiencing the hospitality of the Grand Dragon Hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel...
Stayed 2 nights in Dec 2018
Response from Easy Sou on 17 Dec,2018
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you again in the near future and experiencing the hospitality of the Grand Dragon Hotel.

10/10 Excellent

CHOI LUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018
Response from Easy Sou on 28 Nov,2018
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you and your family again in the near future and experiencing the hospitality of the Grand Dragon Hotel.

6/10 Okay

Pui

All good except checking in took almost half an hour , and the name on the booking is different to the hotel which was difficult as most ppl don’t know .
Stayed 1 night in Nov 2018
Response from Easy Sou on 28 Nov,2018
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Management has reviewed your comments and will continue to improve the quality of our services. Once again, thank you for sharing your stay with us. We sincerely look forward to service you, your family and friends again, experiencing the improvements we have made for our guests and experiencing the hospitality of the Grand Dragon Hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel.. near mtr
Stayed 1 night in Nov 2018
Response from Easy Sou on 23 Nov,2018
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you and your family again in the near future and experiencing the hospitality of the Grand Dragon Hotel.

8/10 Good

Stephen, macau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend trip
Reasonable accommodation in an unreasonable area
Stayed 1 night in Oct 2018
Response from Easy Sou on 10 Nov,2018
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you and your family again in the near future and experiencing the hospitality of the Grand Dragon Hotel.

8/10 Good

Stephen, macau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend trip
Good accommodation at reasonable price
Stayed 1 night in Oct 2018
Response from Easy Sou on 10 Nov,2018
Dear guest, thank you for choosing Grand Dragon Hotel and sharing your experience with us. Glad to hear that you have a great time here, your satisfaction is our greatest motivation. We look forward to seeing you and your family again in the near future and experiencing the hospitality of the Grand Dragon Hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice holtel
Price is reasonable and the room is clean and comfortable.
Stayed 1 night in May 2018

6/10 Okay

Pnymyra, Lund, Sweden

Liked: Cleanliness, room comfort
Safe and value for money
The sucurity guard of the hotel was very nice! Good location, safe and value for money.
Stayed 1 night in Mar 2018

8/10 Good

Howard

Liked: Cleanliness, property conditions & facilities, room comfort
Not best for westerners IMO but has plus points
International restaurant closed so only a Chinese one that opens at 10.00 am No alcohol served in casino , could not get a beer in the so called lobby lounge . Room , bathroom, shower all good so too WiFi Check in oddly on top floor (21 st)
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Everything fine, good location and good food at the 3th floor.
Stayed 4 nights in Feb 2018

8/10 Good

Bo

Liked: Cleanliness, staff & service
Disliked: Room comfort
Good hotel with a good location.
Hotel was alright, but we were there when it was cold outside and we could not get any heating in the room. Apart from that it was all good.
Stayed 1 night in Feb 2018

8/10 Good

chakaravarthi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

6/10 Okay

Yvonne, singapore

Location
Clean but the room is a bit smelly and hard mattress.
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a nice place
It was a very comfortable stay for the 4 nights in Macau. I faced issues though in communicating with the staff at the front desk at the time of check-in and checkout. They seriously lack at understanding English language. But apart from that the room comfort, cleanliness and maintenance was exemplary.
Stayed 4 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great Hotel
This hotel has all the basic necessity you need. Good to stay in for few nights.
Stayed 1 night in Nov 2017

8/10 Good

Ann Jenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vacay
The hotel was ok! Reasonable price!
Stayed 3 nights in Sep 2017

8/10 Good

chew yoon bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Macau revisited
Ok

8/10 Good

Youhanna , Egypt

Liked: Property conditions & facilities
Nice hotel and excellent management
The hotel was very nice, clean and friendly stuff specially the management team is very understanding and polite. I'll definitely go their again.

8/10 Good

Ahmed Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel provide excellent service, staff very pleasant, only location is not that great!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort