Find Luxury Hotels in Tay Ho

"Super helpful staff! They went above and beyond to help us with our requests."

"The staff were extremely accommodating - we arrived late (2am) and they still had no issue with checking us in! They were so helpful with informing us about the area and things to do. Alex was brilliant, and catered to all our needs. He really made us feel so comfortable here. We booked the Ha Giang loop through Jimmi who was so so helpful, and made the process so seamless. Also, a big thanks to the other staff who ensured we never had to open the door ourselves once! Breakfast is amazing, with so many options to choose from. The bed is so comfortable and the hotel is so central. Overall, an amazing experience, with the staff really being the highlight. "

"This is one of the best hotels I’ve stayed since I been overseas,staff was very nice and helpful,great food,great living condition,cleaning staff great and check in and check out receptionist was great "

"Excellent service, beautiful room, great food and location. I used the gym which was amazing, they have great machines. I also had beautiful lake view.We tried several hotels in Hanoi and we were disappointed until we found this one"

"Everything you need, food, pool, gym, massage, grocery store. An entire living community with security and 24 hr reception. Only downside is it is not easy to get a Grab pick up. We used a cab orders by reception to go where we needed and used Grab to get back."

"Incredible staff all round but must mention especially Yen Pham and Duy Bạch who were both fantastically helpful."

"The staff were friendly and accommodating, providing tourists with guidepoints to check out renowned landmarks around Hanoi. Thank you very much for the hospitality!"

"Amazing place!!! Would stay longer next time. Great breakfast with both western and Viet food! Amazing suite facing the lake and pool. Awwww we loved it so much there!! Thank you ☺️ "

"Great location for West Lake and nice apartment hotel. Nice views over the lake and very modernly refurbished."