Reception

Reviews of APA Hotel Higashi Nihombashi Station

3 out of 5
APA Hotel Higashi Nihombashi Station
3-12-14, Higashinihonbashi, Chuo, Tokyo, Tokyo-to

Reviews

8.4

Very good

Rating 10 - Excellent. 393 out of 1002 reviews" "
Rating 8 - Good. 428 out of 1002 reviews" "
Rating 6 - Okay. 127 out of 1002 reviews" "
Rating 4 - Poor. 40 out of 1002 reviews" "
Rating 2 - Terrible. 14 out of 1002 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

chazen

Room was too small
Stayed 3 nights in Apr 2024
Response from Front Desk Fujishima on 18 Apr,2024
非常感谢您入住 APA Hotel 东日本桥站前。 APA 酒店结构紧凑,以环保为目标。 非常感谢您在百忙之中抽出时间撰写口碑评论。

10/10 Excellent

Michael, Rio Rancho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to get to numerous other locations. Very conveniently located next to 2 subway lines. The rooms are small, but comfortable and clean.
Stayed 5 nights in Apr 2024
Response from Front Desk Aridomi on 7 Apr,2024
Thank you very much for staying at APA Hotel Higashi-Nihonbashi Ekimae.All of us at APA Hotel Higashi-Nihonbashi Ekimae are delighted to hear that you were satisfied with your stay.All of us at APA Hotel Higashi-Nihonbashi Ekimae will do our best to improve our hotel, and we hope you will visit us again when you come to the neighborhood.Thank you very much for taking time out of your busy schedule to write a review of our hotel.Front Desk Aridomi

6/10 Okay

Richard

Very small room. Room cleaning only upon request. Staff never smiles and service only is acceptable.
Stayed 6 nights in Mar 2024
Response from Front Desk Aridomi on 5 Apr,2024
Thank you very much for staying at APA Hotel Higashi-Nihonbashi Ekimae.We will share your valuable feedback with our staff and strive to make our hotel even better.Thank you very much for taking time out of your busy schedule to write a word-of-mouth review.Front Desk Aridomi

8/10 Good

SAMEER

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very near to Higashi Nihombashi station. Room and toilet are small, which is inline to APA hotels. Breakfast menu is very limited, for the amount charged
Response from フロント 大西 on 15 Dec,2023
Thank you for staying at APA Hotel 〈Higashi-Nihombashi Ekimae〉.We are very glad to hear that you enjoyed your stay at our hotel.We sincerely look forward to serving you again when you come back to the neighborhood.Thank you very much for taking time out of your precious time to write this message.Onishi / Reception

6/10 Okay

Vilasinee

Travelled with partner
Liked: Amenities
They have to improve the cleanliness, a lot of dust in the room. We get sick because of the weather and dust. But the subway just in front of the hotel.Good location near the downtown and the environment there is so quiet. Not a tourist station.
Stayed 3 nights in Dec 2023
Response from フロント 田代 on 14 Dec,2023
Thank you very much for using APA Hotel Higashi Nihonbashi Ekimae. We apologize for any inconvenience caused regarding the cleaning. We will share it with the cleaning staff immediately. Additionally, we will strengthen guest room inspections by our front staff in an effort to prevent recurrence. All of our staff will do their best to ensure customer satisfaction. Thank you very much for taking the time out of your busy schedule to post. We would be happy if you could visit us again.Tashiro / Receptionist

10/10 Excellent

Lan

Stayed 1 night in Dec 2023
Response from フロント 田代 on 10 Dec,2023
この度はアパホテル〈東日本橋駅前〉をご利用いただきまして誠にありがとうございます。当館でのご滞在にはご満足していただけましたでしょうか。貴重なお時間を割いてのご投稿誠にありがとうございました。お客様のまたのご来館を心よりお待ちしております。フロント 田代

10/10 Excellent

Kazuho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is so close to the station exit and there is a 7 eleven right next to it! The train goes to Haneda airport and Shinagawa, and it’s very convenient location with affordable price compared to other prime locations.
Stayed 1 night in Nov 2023
Response from フロント 大西 on 1 Dec,2023
Thank you very much for staying at APA Hotel 〈Higashi-Nihombashi Ekimae〉.As you mentioned, our hotel is located right in front of Higashi-Nihonbashi Station, making it perfect for business and travel.Thank you for taking time out of your busy schedule to write a word of mouth.We look forward to welcoming you to our hotel again when you come to the neighbourhood.

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times before and have never been disappointed. Room was clean. Amenities were nice.
Stayed 4 nights in Nov 2023
Response from フロント 大西 on 1 Dec,2023
Thank you very much for staying at APA Hotel 〈Higashi-Nihombashi Ekimae〉. We hope you had a pleasant stay during your stay. The location of our hotel has been very well received by many of our guests. We hope you will visit us again when you come back to the neighbourhood. We look forward to welcoming you back to our hotel. Onishi / Reception

2/10 Terrible

Sowmya

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very small and felt claustrophobic. There was no ventilation and the room was like a furnace. The temperature control in the rooms don’t work and AC is as not even there. When I complained about it at 3AM, they asked to open the window and sleep, but due to the construction noise, couldn’t sleep. It was a terrible experience. Please find a different property as this one is really bad. The staff didn’t understand English and were also very rude. They have agreed to refund the remaining 2 nights but I am yet to receive the refund.
Stayed 3 nights in Nov 2023
Response from フロント 大西 on 1 Dec,2023
Thank you very much for choosing APA Hotel 〈Higashi-Nihombashi Ekimae〉. We are very sorry for the inconvenience and discomfort you experienced when you chose our hotel from among many others. We would be happy to lend you a blower if we have one in stock. We will also ensure that our staff are given thorough guidance on how to deal with the situation, and will work to prevent a recurrence. In addition, we may use a translator to ensure that there are no errors in the information provided to customers. We would be grateful for your understanding. In addition, the hotel has completed all the procedures for refunds in the event of a reduced stay. The timing of the refund depends on the customer's card, so please check with your credit card company for details. Thank you for your valuable feedback.Onishi / Reception

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close to subway station, very clean and budget friendly.
Stayed 5 nights in Nov 2023
Response from フロント 大西 on 24 Nov,2023
Thank you very much for staying at APA Hotel 〈Higashi-Nihombashi Ekimae〉As you mentioned, one of the main attractions of our hotel is that it is located right in front of Higashi-Nihonbashi Station. It is also a perfect place to stay when travelling, so we hope you will visit us again when you come back to the area.All the staff look forward to welcoming you again.Onishi / Reception

8/10 Good

Lori

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
This location was very close to the Shinjuku and Asakusa lines but you have to transfer quite a bit. I didn’t care for the location as a tourist. It’s a nice area but the walk to tourist areas was at least a15 minute walk. Also the staff did not speak English until they told me the check out time.
Stayed 10 nights in Nov 2023
Response from フロント 大西 on 15 Nov,2023
Thank you very much for staying at APA Hotel Higashi-Nihombashi Ekimae.As you mentioned, our hotel is located right in front of Higashi-Nihonbashi Station, making it perfect for business and travel.We apologise for any inconvenience regarding the English language skills of our staff. Our staff are studying English every day while they work, but there are times when they are not up to the mark. We apologise for any inconvenience caused to our guests, such as the introduction of translators, and ask for your patience.Thank you for taking time out of your busy schedule to write a word of mouth.We look forward to welcoming you to our hotel again when you come to the neighbourhood.Onishi / Receptionist

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from フロント 大西 on 15 Nov,2023
この度はアパホテル〈東日本橋駅前〉にご宿泊いただき誠にありがとうございます。この度のご宿泊では、ごゆっくりとお寛ぎ頂けましたでしょうか。またお近くにお越しの際は、是非当館をご利用くださいませ。フロント 大西

10/10 Excellent

soso

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel had amazing location, the train station was next to it, and walkable to asakusa. Many restaurants were in the area and there was 7-Eleven. The station was also an hour ride from narita Airport, direct. Staff were wonderful, room was clean, although a bit small but i believe all rooms are small in japan.
Response from Front Fujishima on 26 Oct,2023
Thank you very much for staying at APA Hotel Higashi Nihonbashi Ekimae. We are very happy to receive your positive feedback regarding our hotel's location and transportation. Please use our hotel again when you are in the area. Thank you for taking the time out of your busy schedule to post a review. I look forward to meeting again.

8/10 Good

TAK SHING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very near the Higashi-nihombashi Station which is very convenient for the visitors. The room is a little bit small.
Stayed 7 nights in Oct 2023
Response from Front Fujishima on 11 Oct,2023
Thank you very much for staying at APA Hotel Higashi Nihonbashi Ekimae. We are very happy to hear that you were satisfied with our location. If you are in the area again, please use our hotel. Thank you for taking the time out of your busy schedule to post your review.Thank you very much for staying at APA Hotel Higashi Nihonbashi Ekimae. We are very happy to hear that you were satisfied with our location. If you are in the area again, please use our hotel. Thank you for taking the time out of your busy schedule to post your review.

8/10 Good

Hossein

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023
Response from フロント 藤島 on 11 Oct,2023
この度はアパホテル〈東日本橋駅前〉にご宿泊いただき誠にありがとうございました。またのご利用をお待ちしております。

8/10 Good

Vi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - right next to the Higashi-Nihombashi metro/subway station entrance. Direct train services to Haneda or Narita Airports are available from this station. The immediate neighbourhood doesn't offer too much in the way of dining or shopping. Not to say nothing at all as there are a few convenience stores, cafes, bars, restuarants, but it's more a residential and business area. But you're only a 10-20 minute walk from busier precincts such as Akihabara, Asakusabashi, or Nihombashi. The room is small, as is the norm in many Japanese inner city hotels, so if you want a bit more space, you should be prepared to upgrade. This shouldn't be a surprise though given that they list the room dimensions when you look for rooms on Expedia. In saying that the rate overall is still competitive. The lobby is cramped but functional and staff are helpful. And cleanliness is good.
Response from Receptionist Tashiro on 8 Oct,2023
Thank you very much for using APA Hotel Higashi Nihonbashi Ekimae. We hope you were satisfied with your stay at our hotel. We are very honored to receive your compliments regarding the access to our hotel, service, and cleanliness. Our guest rooms are compact and designed with convenience in mind. We will continue to strive to further satisfy our customers. Thank you very much for taking your valuable time to post this review. We look forward to seeing you again.Receptionist Tashiro

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For being a small room, it good for couples and everything is very conveniently placed and clean. Next to a 7/11 and train transportation to get around town. What more can you ask for a short trip and short stay.
Stayed 2 nights in Oct 2023
Response from Reception Onishi on 5 Oct,2023
Thank you very much for using APA Hotel Higashi Nihonbashi Ekimae. As our customers have said, our hotel is conveniently accessible from 3 stations and 3 lines, and has been well received by our customers. If you are in the area again, please use our hotel. Thank you very much for taking the time to post this comment. Reception Onishi

10/10 Excellent

shoji, beaverton

Liked: Cleanliness, staff & service, property conditions & facilities
Location is the best. Walkable to Nihombashi, asakusa, etc etc. and so quiet in the night time to sleep in peace. Lots of traditional foods options nearby also
Stayed 1 night in Oct 2023
Response from Reception Onishi on 5 Oct,2023
Thank you very much for using APA Hotel Higashi Nihonbashi Ekimae. As our customers have said, our hotel is conveniently accessible from 3 stations and 3 lines, and has been well received by our customers. If you are in the area again, please use our hotel. Thank you very much for taking the time to post this comment. Reception Onishi

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2023
Response from フロント 藤島 on 26 Sept,2023
この度はアパホテル〈東日本橋駅前〉にご宿泊いただき誠にありがとうございます。またのご利用をお待ちしております。

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay and rest while exploring JP
My friend and I stayed here and we got separate rooms. They were perfect 10/10. I wouldn’t recommend it for more than one person or a couple who is really comfortable with each other. Great amenities and service from the staff was superb. I can’t wait to stay at APA again.
Stayed 2 nights in Sep 2023
Response from Front Fujishima on 21 Sept,2023
Thank you very much for staying at APA Hotel Higashi Nihonbashi Ekimae. We are very happy to receive your compliments. Please use our hotel if you are in the area. All the staff are looking forward to your next visit.Thank you for taking the time out of your busy schedule to post a review.

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As American we are used to big space, the room was very tiny, but overall bed was comfortable the cleaning staff were nice, offered towels.
Stayed 8 nights in Aug 2023
Response from Front Fujishima on 25 Aug,2023
Thank you for staying at APA Hotel 〈Higashinihonbashi Ekimae〉. The building is compact and eco-friendly. If you come to the area again, please use our hotel. Thank you for posting your review while you are busy.

10/10 Excellent

Ross

Stayed 6 nights in Jun 2023
Response from Reception Onishi on 31 Jul,2023
Thank you very much for staying at APA Hotel Higashi-Nihombashi Ekimae.We are very honored to have received your compliments on our beds. We hope you will visit our hotel again when you come back to the area. Thank you very much for your valuable feedback. We look forward to welcoming you back to our hotel.Reception Onishi

10/10 Excellent

Chang, Boston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in May 2023
Response from フロント 有田 on 24 Jul,2023
この度はアパホテル〈東日本橋駅前〉をご利用いただきまして誠にありがとうございます。ご滞在中はお寛ぎいただけましたでしょうか。またのお越しを心よりお待ちしております。

10/10 Excellent

MDABDULMABUD

Business traveller
Liked: Staff & service, property conditions & facilities
More faster check in
Stayed 1 night in May 2023
Response from Front  Arita on 24 Jul,2023
Thank you for your stay.We apologize for any inconvenience caused by the check-in procedure.We will make every effort to strengthen our staff's guidance, including guiding guests through the check-in process.Thank you for your valuable feedback.

8/10 Good

Raymond

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, comfortable stay.
The location is great, just a 2 minute walk from the subway entrance. The staff was pleasant and helpful. The room was, clean and quiet. Like most Tokyo hotels, the room was compact (great for singles and honeymooners, a little tight if you have been together a long time). The hotel has an open air center core. The rooms as I said were very clean, the core area and elevator area had a tremendous amount of dust built up on the carpet and railings, being open to the air. We added the breakfast. On Saturday early, there were 6 choices, 3 English style, 3 Japanese. On Sunday, a little later in the morning there was only 1 English style choice and only 1 Japanese. If you want something quick, it works, if you want something a bit fuller, consider other options.
Stayed 2 nights in May 2023
Response from Clerk Matsumto on 29 Jul,2023
Thank you for your staying with us. We are very glad that you were happy during your staying. We're going to give more good service as soon as possible. Thank you for your great comment. We're looking forward to seeing you again.

8/10 Good

Ilene

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
As someone who did not speak or read Japanese, there were certain things missing for me. I got cold during the night, but could not figure out how to turn on the heat. Everything was written in Japanese. I attempted to call the desk, but could not figure out how to make the phone work. My option was to get up and go down to the desk in the middle of the night in order to turn on the heat. Instead, I doubled the cover to make myself warmer as I lay in my bed. This was very awkward and uncomfortable. When you have guests who do not speak Japanese, it would be a good idea to give a personal instruction on how to work these essential parts of the room, or to leave something written in English or other language, so that the guest can have some idea of how to work these essential things.
Stayed 2 nights in Jan 2023
Response from Watabe / Receptionist on 21 Jan,2023
Thank you for staying with our hotel.But we apologize for inconvenience.We strive to make your stay comfortable.We looking forward to seeing you again,best regards.

10/10 Excellent

Amy, Baldivis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to two train stations and convenience stores! Nice and modest hotel with clean sheets and nice bathroom.
Response from フロント 大西 on 6 Jan,2023
Thank you for staying at APA Hotel〈Higashi-Nihonbashi-Ekimae〉. We are happy to hear about our location from you. Please stay at our hotel when you come to Japan again. We are looking forward to seeing you, sir. Thank you very much.Reception Onishi

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Can't really beat APA for the price. It's budget friendly, but can't expect too much because of that.
Stayed 8 nights in Dec 2022
Response from フロント 大西 on 6 Jan,2023
Thank you for staying at APA Hotel〈Higashi-Nihonbashi-Ekimae〉. We are happy to hear about our location from you. Please stay at our hotel when you come to Japan again. We are looking forward to seeing you, sir. Thank you very much.Reception Onishi

6/10 Okay

Heidi

Travelled with partner
Liked: Cleanliness
Service was fair and the place was super small, could barely got in with suitcases inside, the price is appealing though.
Response from APA Hotel 〈Higashinihombashi Ekimae〉. on 29 Dec,2022
Thank you for staying at APA Hotel 〈Higashinihombashi Ekimae〉.All our hotel rooms are compact. It is an effort to reduce carbon dioxide emissions. We aim to be an environmentally friendly hotel.Thank you very much.

10/10 Excellent

LUMINITA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good choice
Very good location, right next to B4 exit at Asakusa Toei line stop. Chuo-ku means city centre, here îs where the hotel stands. Very nice and efficient staff, good fresh breakfast, room and common spaces impeccably clean, standard APA comfort and amenities. I admired from my window the Skytree shining în bright colors, every evening and night. Yes, I would stay here again.
Stayed 4 nights in Dec 2022
Response from APA Hotel 〈Higashinihombashi Ekimae〉 on 29 Dec,2022
Thank you for staying at APA Hotel 〈Higashinihombashi Ekimae〉.Our hotel is in front of the B4 exit of Higashi-Nihonbashi Station on the Toei Asakusa Line. Many customers use this service because there is no need to change trains from the airport.If you come to Japan again, please use our hotel.Thank you very much.Best regards

10/10 Excellent

Joshua David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel for the price, highly recommend
Stayed 7 nights in Dec 2022
Response from Nakatani on 18 Dec,2022
Thank you for staying with us. We are really happy to hear that from you. If you come to vist in Japan, please stay at our hotel again. Thank you very much, sir. Best Regards,Front Reception

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay at APA hotel
Amazing location, close to amenities with train station access at the corner
Stayed 5 nights in Oct 2022
Response from Arita/Receptionist on 29 Oct,2022
Thank you for staying at APA Hotel .Our hotel has good transportation access.I look forward to seeing you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay
clean quiet comfortable convenient for me to see my friend
Stayed 2 nights in May 2022
Response from Yanai/Receptionist on 11 Jun,2022
Thank you for your staying with us and your kind review this time. If you have any opportunity, we certainly look forward to welcoming you back.

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020
Response from フロント 舟山 on 21 Mar,2020
この度はアパホテル〈東日本橋駅前〉をご利用いただきまして誠にありがとうございます。 お客様より高評価をいただき光栄でございます。これからもスタッフ一丸となり、お客様に感動と満足を与えられるよう精進して参ります。 機会がございましたら是非また当館をご利用くださいませ。

8/10 Good

Verified traveller

Stayed 7 nights in Feb 2020
Response from Yanai/Receptionist on 3 Mar,2020
Thank you very much for staying at APA HOTEL〈GINZA KYOBASHI〉 with us and your kind review this time. If you have any opportunity to visit Japan, we certainly look forward to welcoming you back.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The self check-in kiosk! People who have trouble interacting in Japanese can also check in smoothly.
Stayed 3 nights in Feb 2020
Response from APA HOTEL HIGASHINIHOMBASNIEKIMAE on 23 Feb,2020
Thank you for staying at APA hotel . We appreciate that you could give us your feedback. If you have any opportunity to come to Japan, we are looking forward to seeing you again. Best regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. Super fast check in and check out. Small room but as expected for japan. Would definitely stay again. Thank you
Stayed 15 nights in Feb 2020
Response from Clerk Funayama on 21 Feb,2020
Thank you for staying APA Hotel Higashi Nihombashi Ekimae. We are honored to receive high evaluation from you. We will continue to work together so that our staff can work together to impress and satisfy our customers. If you have the opportunity, please use this hotel again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020
Response from Clerk Kino on 12 Feb,2020
Thank you for your staying with us. We are very glad that you were happy during your staying. We're going to give more good service as soon as possible. Thank you for your great comment. We're looking forward to seeing you again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
The property in general is ok. I hope they can put lotions like hand lotion just in case the guests forgot their own . More toiletries please. Thanks
Stayed 11 nights in Jan 2020
Response from アパホテル〈東日本橋駅前〉 on 11 Feb,2020
Thank you for your staying with us. We are very glad that you were happy during your staying. We're going to give more good service as soon as possible. Thank you for your great comment. We're looking forward to seeing you again. Clerk Soma

6/10 Okay

Sachi

Disliked: Cleanliness
Stayed 1 night in Feb 2020
Response from アパホテル〈東日本橋駅前〉 on 12 Feb,2020
この度はアパホテル〈東日本橋駅前〉をご利用いただきまして誠にありがとうございます。またこの度は貴重なお時間を頂きましてのご投稿ありがとうございます。またのご利用を心よりお待ち申し上げております。フロント 大西

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2020
Response from アパホテル〈東日本橋駅前〉 on 9 Feb,2020
この度はアパホテル〈東日本橋駅前〉をご利用いただきまして、誠にありがとうございます。 快適にお過ごしいただけたようで大変嬉しく感じております。 この度は貴重なご意見、誠にありがとうございました。 またのご利用を心よりお待ち申し上げております。 フロント 相馬

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2020
Response from アパホテル〈東日本橋駅前〉 on 9 Feb,2020
この度はアパホテル〈東日本橋駅前〉をご利用いただきまして、誠にありがとうございます。 快適にお過ごしいただけたようで大変嬉しく感じております。 この度は貴重なご意見、誠にありがとうございました。 またのご利用を心よりお待ち申し上げております。 フロント 相馬

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was right next to a metro station as well as 7-eleven, and a pharmacy. Checking in and out was a breeze. The staff never failed to come by everyday to clean the room, to replace all towels, bathrobes, slippers and other basic necessities. Bottle of water for each person was provided daily. Free Wifi was readily available. Hair dryer, kettle and fridge were really convinient to have. However, the room was really small. The only option to fully open or access a big luggage is to lay it on top of the bed. Apart from the size of the room (although this may seem to be common within Tokyo vicinity), we really enjoyed everything else the hotel has provided for us. I would definitely consider staying in an APA hotel again on the next visit.
Stayed 8 nights in Jan 2020
Response from Clerk Oonishi on 31 Jan,2020
Thank you for your staying with us. We are very glad that you were happy during your staying. We're going to give more good service as soon as possible. Thank you for your great comment. We're looking forward to seeing you again.

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the easy access to Asakusa & Shinjuku trains, elevators on exit A4 and B2
Stayed 5 nights in Jan 2020
Response from Clerk Oonishi on 31 Jan,2020
Thank you for your staying with us. We are very glad that you were happy during your staying. We're going to give more good service as soon as possible. Thank you for your great comment. We're looking forward to seeing you again.

10/10 Excellent

Yes, Canada

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were helpful. It's a great neighbourhood for my visit.
Stayed 10 nights in Jan 2020
Response from APA HOTEL HIGASHINIHOMBASHIEKIMAE on 1 Feb,2020
Thank you for staying at APA hotel . We appreciate that you could give us good feedback. We are looking forward to seeing you, if you have an opportunity to come to Japan. Best regards,

4/10 Poor

Joel

Travelled with family
Disliked: Property conditions & facilities, room comfort
very small rooms
The room was VERY small, a full size bed and maybe 12 inches of space between the bed edge and the walls. Absolutely no room to walk around.
Stayed 4 nights in Jan 2020
Response from Clerk Funayama on 27 Jan,2020
Thank you very much for staying with us here APA HOTEL 〈Higashi-Nihombashi-Ekimae〉and your kind review about our hotel’s location. We are extremely sorry that we let you down and did not meet your expectations. APA has three major concepts which are ‘high quality' 'high function' 'eco-friendly', what we call ' New Urban Style Hotel. We take your review seriously and will share it with our team members. We look forward to welcoming you back very soon.

10/10 Excellent

Patricia

Stayed 3 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2019
Response from アパホテル〈東日本橋駅前〉 on 13 Jan,2020
Thank you for staying at APA hotel . We appreciate that you could give us your good feedback. If you have an opportunity to come to Japan, we are looking forward to seeing you again. Best regards, Receptionist Sakaida

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely worth at least 4 stars. Staff are friendly and helpful. Very welcoming and good for first time visitors.
Stayed 1 night in Jan 2020
Response from Front on 10 Jan,2020
Thank you for staying at our hotel. I am happy to be satisfied with the attitudes of the employees. Please stay at our hotel again if you have the opportunity. Thanks for writing the review.

10/10 Excellent

Ishak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Dec 2019
Response from アパホテル〈東日本橋駅前〉 on 7 Jan,2020
Thank you for your message. We are afraid we cannot make a definite promise about your request because it depends on the situation on the check-in date, but we would provide you with room you would like as possible as we can. Thank you. Clerk Soma