Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers

Reviews of Courtyard by Marriott Port Of Spain

3.5 out of 5
Courtyard by Marriott Port Of Spain
Invaders Bay, Audrey Jeffers Hwy, Port of Spain, Trinidad

Reviews

9.0

Wonderful

Rating 10 - Excellent. 299 out of 499 reviews" "
Rating 8 - Good. 155 out of 499 reviews" "
Rating 6 - Okay. 26 out of 499 reviews" "
Rating 4 - Poor. 10 out of 499 reviews" "
Rating 2 - Terrible. 9 out of 499 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Davendra

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We appreciated the upgrade given to us for our family of four. The staff at the breakfast were most supportive and approachable with friendly smiles. They helped the kids and made the difference of service from the heart. This includes the reception agents and room service agents.
Stayed 3 nights in Mar 2024
Response from Hotel Manager on 27 Mar,2024
Dear DavendraWe are pleased to learn that we were able to help create a lasting memory for your lovely family and look forward to being a part of more wonderful experiences to come.

10/10 Excellent

Norva, Santa Flora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and well designed.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 27 Mar,2024
Hi NorvaWe are so pleased to learn that you enjoyed your stay with us. Looking forward to welcoming you back soon!

6/10 Okay

Sylvia

Travelled with family
Liked: Staff & service
Stayed March 9-17 2024. The staff were all pleasant and happy to accommodate you. Response for any request was quick. The free wifi in the room is pretty good. The facility itself NEEDS updating, the furniture is old and I stayed in a suite with 1 bedroom & living room. The large bathroom in the room was the most updated and spacious (most spacious bthroom I've seen in a hotel anywhere). The pool was not available as it was under construction (since last year from the reviews I read). Worst of all the hotel menu is devoid of local dishes and choices for vegetarian/vegan …only salad or soup.😳😩 Thank God for the little shopping center within walking distance where you can find a few restaurants, Jaxx is not too bad.
Stayed 8 nights in Mar 2024
Response from Hotel Manager on 27 Mar,2024
Dear SylviaWe are very pleased to learn that you enjoyed the service from our team. We are pleased to let you know that the public spaces of the hotel will undergo a major renovation at the end of the year and we are sure that you will have an appreciation for the new designWe apologize that our options in the restaurant were limited but we can offer options to our guests that are not on the menu and we are sorry this wasn't made available to you.Our pool did have to undergo emergency works and we are sorry you did not get to enjoy it while you stayed with us. The duration of the work did not extend from last year as this was a separate project that limited access to the poolside for a short period.Please be sure to let us know if you are returning at any point in the future and we would be more than happy to ensure that we meet all your expectations on your next stay!

10/10 Excellent

Keisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2024
Response from Hotel Manager on 27 Mar,2024
Thank you for your kind review Keisha and we hope to see you again soon.

8/10 Good

James

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very nice, staff is friendly and rooms are spotless. Only negative for us was, we booked two rooms on one reservation (one month ahead) for a birthday celebration and they did not give us adjoining rooms. When we realized it and requested adjoining rooms at the check-in counter they could not make it happen as they were fully booked. Otherwise, very nice stay.
Stayed 1 night in Feb 2024
Response from Hotel Manager on 18 Mar,2024
Hi James we are so pleased to learn that you were happy with your stay. We are so sorry that we were unable to honor your request for adjoining rooms. We hope you give us a chance to make this up to you in the future.

8/10 Good

Deodat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Dining
Stayed 3 nights in Feb 2024
Response from Hotel Manager on 18 Mar,2024
Dear DeodatThank you for your kind review and feel free to reach out to us and help us turn that 4 into a 5 :)

10/10 Excellent

JaMesha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff extremely friendly. Grounds nice and clean smoke friendly in courtyard pool was close for renovations but that’s ok. The games provided by hotel kept us entertained. Aron was super nice and knowledgeable. Always greeted with a smile. Overall 9/10
Stayed 3 nights in Feb 2024

10/10 Excellent

Harvey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. Everyone did a great job.
Stayed 1 night in Feb 2024

4/10 Poor

V

Travelled with group
Disliked: Amenities
The best service was offered by the food counter managers. Their support staff required a lot of direction. The front desk was hopeless. Everyone was very friendly, regardless of capabilities. I would love to go back to the island. Will stay somewhere else.
Stayed 1 night in Feb 2024

10/10 Excellent

Mellissa

Liked: Cleanliness, staff & service, property conditions & facilities
Movie town is walking distance. There is starbucks and and other eateries and shops. you can cross street to Crawford stadium Awesome location.
Stayed 2 nights in Feb 2024

2/10 Terrible

Pinto, New York

Disliked: Cleanliness, staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in everything
Stayed 4 nights in Jan 2024

10/10 Excellent

Jacqueline, Mississauga

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Hotel is well maintained, clean, comfortable and secure. The staff were welcoming, very friendly and made you feel at home. I added breakfast and it was excellent worth the additional cost. There was a happy hour and the staff the evening I went - Ian, Kernisha and Shanice - were great. Highly recommend this hotel.
Stayed 5 nights in Jan 2024

10/10 Excellent

Hassel

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel provided the perfect environment for my stay purpose.
Stayed 2 nights in Dec 2023

6/10 Okay

Clevern

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 3 nights in Dec 2023

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023

8/10 Good

Maleka

Travelled with family
Liked: Amenities
I was close to my event

10/10 Excellent

Hassel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Courtyard Marriotts- POS has has always been a top quality hotel
Stayed 1 night in Dec 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t like the construction next to the pool area. The pool was very small and crowded mostly.
Stayed 3 nights in Dec 2023

10/10 Excellent

Lori

Stayed 4 nights in Dec 2023

10/10 Excellent

Celia

Stayed 1 night in Dec 2023

10/10 Excellent

Lisa-Marie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, and the service was impeccable.
Stayed 3 nights in Dec 2023

8/10 Good

Hazel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Myrna

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our 2 night stay was as expected. The room was very comfortable, breakfast delicious with many choices. Our only complaint is that we could have used a little more space to open our large suitcases. We stayed in a Superior room with a balcony.
Stayed 2 nights in Dec 2023

10/10 Excellent

daniella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would Recommend!
My family and I spent the weekend at Marriott for a birthday. The stay was truly amazing! The hotel was very clean and gorgeously decorated for christmas.The staff were super friendly and attentive, meeting our every need. They truly made the weekend one to remember. A Special Thank you to Eliza, Melissa and Ian the team at Marriott for such a wonderful time and your warm hospitality.
Stayed 1 night in Dec 2023

10/10 Excellent

sweta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Sade

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint Hotel in the busy city. Felt like I was not in POS at all. Breakfast was great.
Stayed 1 night in Nov 2023

4/10 Poor

Soni Rochelle

Stayed 4 nights in Nov 2023

10/10 Excellent

ANYA, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only slight inconvenience was exterior painting taking place so the use of pool area was not possible.
Stayed 7 nights in Oct 2023

10/10 Excellent

Aaisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Oct 2023

10/10 Excellent

Ershwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel on the island ideal location
Stayed 3 nights in Oct 2023

8/10 Good

Everton, Ottawa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2023

8/10 Good

Khalid

👍
Stayed 4 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I came to the Mariott Port of Spain for a mini-staycation and was pleasantly suprised by the food and service, as well as quality of room. Would definitely be returning.
Stayed 2 nights in Oct 2023

10/10 Excellent

Anil

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This was a nice quiet stay, short but served the purpose.
Stayed 1 night in Oct 2023

6/10 Okay

Amara, AROUCA

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

onika

Stayed 1 night in Oct 2023

10/10 Excellent

Annie

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the staff very friendly and helpful
Stayed 1 night in Oct 2023

8/10 Good

vandell

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice and quiet also the staff was polite and professional!
Stayed 1 night in Sep 2023

10/10 Excellent

Jason

Stayed 4 nights in Sep 2023

8/10 Good

Priya

Stayed 1 night in Aug 2023

8/10 Good

Hassel

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

Joshua, Sinking Spring

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Profesional and nice staff
Stayed 4 nights in Aug 2023

10/10 Excellent

Philip

Stayed 6 nights in Aug 2023

10/10 Excellent

George

Great reception area and main floor lobby layout with bar area for meals and beverages. Room and bathroom are spacious. Very comfortable bed and bedding, large screen tv.
Stayed 1 night in Jul 2023

8/10 Good

Roseann

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality and service received.
Stayed 2 nights in Jul 2023

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023

8/10 Good

Terril

Travelled with family and small children
Very enjoyable experience.
Stayed 4 nights in Jul 2023

10/10 Excellent

astril webb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is our third stay at this hotel. Always 💯 percent customer service with every visit. Will be my destination on the next visit as well.
Stayed 1 night in Jul 2023