Lounge

Reviews of Radisson Hotel Trinidad

4 out of 5
Radisson Hotel Trinidad
Wrightson Road, Port of Spain, Trinidad

Reviews

6.8
Rating 10 - Excellent. 144 out of 707 reviews" "
Rating 8 - Good. 216 out of 707 reviews" "
Rating 6 - Okay. 179 out of 707 reviews" "
Rating 4 - Poor. 90 out of 707 reviews" "
Rating 2 - Terrible. 78 out of 707 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kenny

Liked: Cleanliness, property conditions & facilities
Was a great stay.
Stayed 4 nights in Feb 2024

10/10 Excellent

Abbas, Worth

Stayed 3 nights in Mar 2024

6/10 Okay

Herbert W.

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Feb 2024
Response from Radisson Team on 12 Mar,2024
Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Hotel Trinidad. As a guest you are truly valued. Should you need further assistance, please do not hesitate to reach out to us.We hope to see you again soon.

8/10 Good

David

Business traveller
Liked: Staff & service, property conditions & facilities
Ok
Stayed 4 nights in Feb 2024

4/10 Poor

Mark

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Unwillingness to acknowledge issues brought up or address it in any timely manner. Service staff poor , there was no water at one point . Came back brown for a long time, then there was no hot water. Complaining was ignored
Stayed 3 nights in Feb 2024

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The Radisson is very conveniently located to browse and get around the capital city of POS
Stayed 2 nights in Feb 2024
Response from Radisson Team on 23 Feb,2024
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

ZAHRA

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was horrible, and the amenities advertised is not what you get. We had to ask for someone to clean the room and begged for clean towels. The room smelled musky and wood lice was around the room. Nasty and disgusting. Will never ever go back there again.
Stayed 3 nights in Feb 2024
Response from Ashley on 21 Feb,2024
Dear Zara, Thank you for taking the time to complete our online survey regarding your recent stay at Radisson Hotel Trinidad. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the room. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, Ashley Radisson Hotel Trinidad

8/10 Good

Mellaceia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Radisson Team on 22 Feb,2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Fui muy bien atendida en mis días en ese hotel estoy muy agradecida
Stayed 4 nights in Feb 2024
Response from Radisson Team on 22 Feb,2024
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Derbe

Liked: Staff & service
The staff was polite
Stayed 3 nights in Feb 2024
Response from Radisson Team on 22 Feb,2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Delrene

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Radisson Team on 22 Feb,2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Radisson Team on 22 Feb,2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Demis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front desk service, very helpful. Hotel well maintained and clean, including pool.
Stayed 4 nights in Jan 2024
Response from Radisson Team on 23 Feb,2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Maria

Stayed 1 night in Dec 2023

8/10 Good

Rolanda

Travelled with family
Liked: Amenities
Love the staff
Stayed 7 nights in Dec 2023
Response from Radisson Team on 22 Feb,2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Kyronne

Stayed 7 nights in Dec 2023

8/10 Good

ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere especially a giod traditional Christmas feeling. Felt a senses of security and safety
Stayed 3 nights in Dec 2023

10/10 Excellent

Annmarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this hotel, only problem the smart TV don’t work only regular boring channels Otherwise everything was wonderful
Stayed 3 nights in Nov 2023

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City break
Hotel staff all very friendly in particular Ann-Marie who did her best as our room was not ready for check -in at 3pm we had to wait an hour, my parents we very tired and fell asleep by the sofa by the pool area. Ann-Marie provided a complimentary breakfast for but I would have been happier if the room was ready on time as I was not happy that my parents in the 80’s had to have a snooze outside! But apart from this we had a pleasant stay.
Stayed 1 night in Nov 2023

8/10 Good

uma

Liked: Cleanliness
Stayed 3 nights in Nov 2023

8/10 Good

hugh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby creates a friendly atmosphere
Stayed 10 nights in Oct 2023

10/10 Excellent

alvin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLOSE TO THE WATERFRONT
Stayed 14 nights in Oct 2023

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and excellent service. Room was large and view was remarkable. Since hotel was under renovation, our room door was a bit hard to open. Also room had no microwave. Otherwise, we enjoyed our stay and will return.
Stayed 15 nights in Oct 2023

8/10 Good

Sherralyn, Whitby

Travelled with family
This property is in a very central area. Very friendly staff however the rooms were a bit dated.
Stayed 8 nights in Sep 2023

10/10 Excellent

Shaquille

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely stay here again
Stayed 4 nights in Sep 2023

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the concern and personal attention of the staff. They were awesome and I was definitely impressed by their level of professionalism, dedication and the way they made my stay enjoyable and comfortable. The food was also very tasty and delicious. Rooms were very spacious and the bed extremely comfortable.
Stayed 1 night in Oct 2023
Response from Radisson Team on 9 Oct,2023
Dear Stephen,Thank you for sharing your recent experience at Radisson Hotel Trinidad - TT007. We sincerely appreciate your feedback and are happy to hear you had a great experience with us.We hope to continue to provide great experiences for you. If you have any additional comments or ideas to help us improve our guest experience, please contact me below.

8/10 Good

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Aixa

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Really Good!
I like the Hotel! The service and staff is very friendly. It is a central hotel. But they do have to vary the menu,since they have had the same menu for many years.
Stayed 4 nights in Sep 2023

8/10 Good

Tigana

Stayed 1 night in Sep 2023

8/10 Good

Christopher

Stayed 1 night in Sep 2023

8/10 Good

SUNITA

Liked: Cleanliness, staff & service, room comfort
4 day trip from Florida
4 nigh stay - check in process was amazing checked in and out with the same person crystal she was very nice and made the check in and out process so easy ! room was quiet although i wish they had dark out curtains so i could sleep a little later and a microwave - i asked to use the microwave i was charged $1.00 US which was shocking to me as a guest. over round stay was great will stay again :)
Stayed 4 nights in Sep 2023

10/10 Excellent

Shanette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice
Stayed 6 nights in Aug 2023

4/10 Poor

Robert

Travelled with family
Disliked: Amenities
Only staying for one night, unfortunately regretted it from check in as it took over 30 mins despite there being only 3 people in line. Booked a room with two queens however only provided two doubles. I tried calling the reception and no one answered as I needed two more towels. Would not return.
Stayed 1 night in Aug 2023

10/10 Excellent

Summer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were treated like royally

2/10 Terrible

Mahesh, St. Georges

Disliked: Staff & service
Stayed 3 nights in Aug 2023

10/10 Excellent

Michael

Stayed 6 nights in Jun 2023

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in and out
Stayed 1 night in Jul 2023

8/10 Good

Savannah

Travelled with family
Liked: Staff & service
Breakfast wasn’t included. However it was a lovely stay
Stayed 2 nights in Jul 2023

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view when you come out of the elevator. The exchange rate was quite low and food and beverage was quite costly.
Stayed 4 nights in Jul 2023

8/10 Good

Ganesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, Friendly staff, fast check in comfortable bed, clean room and surroundings.
Stayed 1 night in Jul 2023

6/10 Okay

andrew

Travelled with partner
Liked: Cleanliness
it is ok.
Stayed 2 nights in Jul 2023
Response from Customer Care on 20 Jul,2023
Thank you for taking the time to post a review. We are glad to hear that you had an amazing stay with us. Premium accommodation, exceptional service and ultimate experience are one of the things that we always make sure to be of top quality and we are thrilled to know that we were able to exceed your expectations. We greatly value your feedback and it will be shared with our team. We hope to see you again when your travels bring you back to Trinidad.

8/10 Good

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
What i didn't appreciate is my $400.00 US missing when I accidently failed to locked the safe.
Stayed 7 nights in Jun 2023

8/10 Good

DONNA

Liked: Cleanliness, staff & service, property conditions & facilities
I like the cleanliness dislike
Stayed 7 nights in Jul 2023

10/10 Excellent

Marilyn

Travelled with family, Travelled with group
Liked: Cleanliness
Friendly Staff
Stayed 1 night in Jul 2023

6/10 Okay

deosaran

Stayed 1 night in Jul 2023

4/10 Poor

Angel

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was very deteriorated. The bathroom was terrible. I had stayed at the hotel several times before and I noticed the changes for bad.
Stayed 3 nights in Jul 2023

6/10 Okay

andrew

Travelled with partner
Liked: Cleanliness
The staff was unfriendly. I didn't fell welcome.
Stayed 3 nights in Jul 2023

10/10 Excellent

Al

Liked: Cleanliness, staff & service
Liked the rotating restaurant on the top floor. However, I think it should be open for more than just brunch.
Stayed 2 nights in Jul 2023

8/10 Good

Darryl

Stayed 2 nights in Jun 2023