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2.7 / 5
6 reviews

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    About this area

    Located in Tuban, ZEN Rooms Kuta Tuban Suites is in an area with good shopping. Bali Bombing Memorial and Puputan Badung Square are notable landmarks, and the area's natural beauty can be seen at Tuban Beach and Kuta Beach. Waterbom Bali and Bali Bird Park are also worth visiting.

    About this property

    Along with a restaurant, this smoke-free hotel has an outdoor pool and 24-hour room service. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk. Rooms provide conveniences such as fridges and coffee makers, plus complimentary wireless Internet access and flat-screen TVs with satellite channels. Other amenities available to guests include 24-hour room service, safes and showers.

    Renovations and closures

    In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

    Policies

    Check-in

    Check-in time starts at 2 PM

    Special check-in instructions

    24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

    Check-out

    Check-out before noon

    Children and extra beds

    • Children are welcome.
    • Kids stay free! One child stays free when using existing bedding.
    • Rollaway/extra beds are not available.
    • Cribs (infant beds) are not available.

    Pets

    • Pets not allowed

    Payment types at the property

    Mastercard
    Visa

    Important information

    Optional extras

    The following fees and deposits are charged by the property at the time of service, check-in or check-out.

    • Airport shuttle fee: IDR 75000 per vehicle (one-way)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Property is also known as

    • ZEN Rooms Kuta Tuban Suites Hotel
    • ZEN Rooms Tuban Suites Hotel
    • ZEN Rooms Tuban Suites
    • Zen Kuta Tuban Suites Tuban
    • ZEN Rooms Kuta Tuban Suites Hotel
    • ZEN Rooms Kuta Tuban Suites Tuban
    • ZEN Rooms Kuta Tuban Suites Hotel Tuban

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Free self parking
    • 24-hour return airport shuttle (surcharge)

    Food and drink

    • 1 restaurant
    • 24-hour room service

    Things to do

    • Outdoor pool

    Family friendly

    • Outdoor pool
    • Fridge

    Conveniences

    • Lift

    Guest services

    • 24-hour front desk
    • Daily housekeeping

    Languages spoken

    • English
    • Indonesian

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning

    Bathroom

    • Free toiletries
    • Shower

    Entertainment

    • flat-screen TV
    • satellite channels

    Food and drink

    • Coffee/tea maker
    • Electric kettle
    • Fridge

    More

    • Desk
    • Safe
    2.7

    Guest rating

    5 - Excellent
    0
    4 - Good
    3
    3 - Okay
    0
    2 - Mediocre
    1
    1 - Poor
    2
    3.0
    Cleanliness
    3.0
    Service and Staff
    2.0
    Amenities
    2.5
    Property condition

    1/5

    • Disliked: Cleanliness, amenities, property conditions & facilities

    We drove past the hotel without knowing. There was not a sign there. When we checked-in the hotel didnt have our name in the system. It took around 15 mins that the front lady was trying to find my name in the system. We we took the lift up to the 3rd floor the condition is very very bad. There was mold everywhere. The main lock on the door is fine but the key chain was broken. The whole on the door was stuff badly with piece of toilet paper. I know the hotel wasnt a 5-star but at least for the customer, i dont feel very safe in the hotel and the area. If you drive a car is difficult to get around. We decided to change the hotel an hour later after. Worst experiences every for me

    Stayed 1 night in Aug 2019

    2/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    The place is a run down and horrible. Dirty sheets, walls etc. Only good thing is that we were there for max 6 hours until our flight home and it was around the corner from the airport ($1.20 AUD Gojek ride). Would honestly recommend paying the extra $ and booking somewhere else.

    Stayed 1 night in Jul 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, room comfort

    The hotel was clean, it was close to the airport so you could hear the planes. The surrounding area is a little run down. It is a good place to stop for a night due to its location

    Stayed 1 night in Aug 2018

    4/5 Good

    Nice location and comfortable stay

    Staff was somewhat helpful. Bell boy did not really offer with any bags. Strange. Room was comfortable after a flight and restroom was adequate. Would stay again if in this area.

    Pros: Bed was super comfortable. Great wifi and television available in the room.

    Cons: Things will improve once construction is complete.

    Location: Walking distance from main road and many restaurants serving great local food at great prices. There is a nearby mall and many cell phone shops.

    Stayed 1 night in Sep 2017

    4/5 Good

    Really nice hotel near Denpasar airport.

    Really comfortable bed, it was like sleeping in the cloud. Great pool to relax. And the area is really nice to explore with shopping mall 15 min walks, good restaurants and also Pepitto grocery.

    Pros: The comfort of the room (bed) and the pool.

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