Breakfast, lunch, dinner served; Thai cuisine

Reviews of Dedary Resort Ubud by Ini Vie Hospitality

4 out of 5
Dedary Resort Ubud by Ini Vie Hospitality
Banjar Pinjul No. 8, Tegallalang, Bali

Reviews

9.2

Wonderful

Rating 10 - Excellent. 97 out of 129 reviews" "
Rating 8 - Good. 17 out of 129 reviews" "
Rating 6 - Okay. 5 out of 129 reviews" "
Rating 4 - Poor. 4 out of 129 reviews" "
Rating 2 - Terrible. 6 out of 129 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

aiesha

Travelled with partner
Liked: Cleanliness, amenities
I loved that there was both a restaurant and spa in the resort.
Stayed 4 nights in Feb 2024
Response from Dedary Resort Team on 4 Mar,2024
Dear Ms. AieshaOm Swastiastu,Warmest greeting from Dedary Resort Ubud managed by Ini Vie Hospitality On behalf of all The Dedary Resort Ubud family, we would like to thank you for taking your time to made this sincere review during your stay with us. We hope that our resort will remain your top choice every time you visit to Ubud, Bali. We look forward to welcoming you back at your home. Thank you - Matur SuksmaWarmest regards,

10/10 Excellent

BOG KI

Stayed 2 nights in Oct 2023

10/10 Excellent

Rahmel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property, highly recommend. The staff are friendly and very helpful.
Stayed 2 nights in Oct 2023

10/10 Excellent

Vijay

Stayed 3 nights in Sep 2023
Response from Dedary Resort Team on 10 Oct,2023
Dear Mr.VijayOm Swastiastu,Warmest greeting from Dedary Resort Ubud managed by Ini Vie Hospitality On behalf of all The Dedary Resort Ubud family, we would like to thank you for taking your time to made this sincere review during your stay with us. We hope that our resort will remain your top choice every time you visit to Ubud, Bali. We look forward to welcoming you back at your home. Thank you - Matur SuksmaWarmest regards, Dedary Resort Team

6/10 Okay

Daniel

Travelled with family
Disappoitment
Honestly, it was a little disappoitment compare to other bookings: we stayed here for 6 nights in the 2 bedroom villa. Breakfast: long waiting time for the food, one day even more than 1 hour! After complaing on the recepction, we received advise to book the breakfast one day before on the exact time e.g. 9am., but still I missed some good time management. Hot water: we had trouble with hot water in both rooms, after few minutes we had only lukewarm water. Equipment: some of the furniture needs to be renewed
Stayed 6 nights in Aug 2023
Response from Dedary Resort Team on 30 Aug,2023
Dear Mr. DanielOm Swastiastu, Warmest greeting from Dedary Resort Ubud managed by Ini Vie Hospitality On behalf of Dedary Resort Ubud Family please allow me to express my sincerest apology since our services did not meet your expectation.It was our passion to delivers an excellent standard during your stay, however unfortunately some part of our services and facilities are not match with your expectation. We keep improve ourselves therefore your valuable feedback is highly appreciated. Trust we never have the intention to let our guest leaving with a disappointment on their heart. Should by any chance in the future you have plan to visit our resort again, we will be more than happy to assist with your reservation and welcoming you back at Dedary Resort Ubud with better services for sure.Thank you - Matur Suksma Warmest regards,Dedary Resort Team

10/10 Excellent

Karen

Stayed 4 nights in Jun 2023
Response from Dedary Resort Team on 4 Jul,2023
Dear Ms. KarenOm Swastiastu,Warmest greeting from Dedary Resort Ubud managed by Ini Vie Hospitality On behalf of all The Dedary Resort Ubud family, we would like to thank you for this sincere review of your experience during your stay with us. We hope that our resort will remain your top choice every time you visit to Ubud, Bali. We look forward to welcoming you back at your home. Thank you - Matur SuksmaWarmest regards, Dedary Resort Team

2/10 Terrible

Maria Cruz

Stayed 7 nights in May 2023
Response from Dedary Resort Team on 17 Jun,2023
Dear Ms. Maria CruzOm Swastiastu, Warmest greeting from Dedary Resort Ubud managed by Ini Vie Hospitality On behalf of Dedary Resort Ubud Family please allow me to express my sincerest apology for some part of our services and facilities are not match with your expectation. We keep improve ourselves therefore your valuable feedback are highly appreciated. Trust we never have the intention to let our guest leaving with a disappointment on their heart. However, we dearly regret that the gesture we made still did not meet your expectations and still made an unpleasant impression of our hotel Facilities. Nevertheless, I hope you had a pleasant holiday ahead.Thank you - Matur Suksma Warmest regards,Dedary Resort Team

10/10 Excellent

BITUMBA

Travelled with group
Liked: Cleanliness, property conditions & facilities
Very clean, beautiful high ceiling, very clean and well maintained pool area, very safe and secure. Beautiful garden.
Stayed 6 nights in Mar 2023
Response from Dedary Resort Team on 31 Mar,2023
Dear Ms. Bitumba ChandaOm Swastiastu,Warmest greeting from Dedary Resort Ubud managed by Ini Vie Hospitality On behalf of all The Dedary Resort Ubud family, we would like to thank you for taking your time to write this sincere review of your experience during your stay with us. We hope that our resort will remain your top choice every time you visit to Ubud, Bali. We look forward to welcoming you back at your home. Thank you - Matur Suksma Warmest regards, Dedary Resort Team

10/10 Excellent

Sean

Liked: Cleanliness, room comfort
Lovely villas with beautiful surroundings
A beautiful hotel with very courteous staff. Villa was lovely we didnt find the outdoor furniture very comfortable. Gorgeous bathroom fab bath and shower. Very comfortable bed. Breakfast was lovely. Had evening meal didnt rate it. But restaurant 2 minutes walk away was fabulous. Very close to waterfall and paddy fields. Approx 20 minutes from Ubud in the countryside so was quiet peaceful and a small cost for a driver into Ubud. The grounds of the area are beautiful too
Stayed 4 nights in Feb 2023
Response from Dedary Resort Team on 24 Mar,2023
Dear Mr/s SeanOm Swastiastu,Warmest greeting from Dedary Resort Ubud managed by Ini Vie Hospitality On behalf of all The Dedary Resort Ubud family, we would like to thank you for taking your time to write this sincere review of your experience during your stay with us. Thank you also for honest feedback regarding our staff. it's an motivator for our staff for give extraordinary experiences for our guest. We hope that our resort will remain your top choice every time you visit to Ubud, Bali. We look forward to welcoming you back at your home. Thank you - Matur Suksma Warmest regards, Dedary Resort Team

10/10 Excellent

Senthil Kumaran

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
One of a memorable experience. We celebrated my wife’s birthday here. Staff was extremely kind to do some decorations to make the evening a special one.
Stayed 3 nights in Jan 2023
Response from Warmest regards, Dedary Resort Team on 3 Mar,2023
Dear Mr. Senthil KumaranOm Swastiastu,Warmest greeting from Dedary Resort Ubud managed by Ini Vie HospitalityOn behalf of all The Dedary Resort Ubud family, we would like to thank you for taking your time to write this sincere review of your experience during your stay with us.Thank you also for honest feedback regarding our staff. it's an motivator for our staff for give extraordinary experiences for our guest. We hope that our resort will remain your top choice every time you visit to Ubud, Bali. We look forward to welcoming you back at your home.Thank you - Matur SuksmaWarmest regards,Dedary Resort Team

10/10 Excellent

Hongliu

Stayed 2 nights in Jan 2023
Response from Team Dedary Resort Ubud on 21 Feb,2023
Dear Mr HongliuOm SwastiastuWarm greetings from Dedary Resort UbudThank you for choosing us as a vacation and rest place for you. We hope that your stay at our place will be memorable for you and your familyOnce again we thank you and we will wait for your next arrival at Dedary Resort UbudKind regardsTeam Dedary Resort Ubud

10/10 Excellent

Andrea

Stayed 6 nights in Sep 2022

2/10 Terrible

Mohamed Faheem

Travelled with partner
Disliked: Amenities
The villa had a private pool which is probably the only perk. The villa had countless mosquitos and other bugs. The mosquito net has holes all over it and you still get numerous bites by noting. The villa is poorly lit and the toilet is outdoors where you can be sure to be watched or attacked by bugs. The villa is also in the middle of nowhere, advertised as Ubud but anything but. It takes 30 minutes by cab to make it to Ubud. You cannot walk as the surrounding roads are very steep hills with no lighting whatsoever.
Stayed 5 nights in Aug 2022
Response from I Made Nurhadi Resort Manager on 18 Oct,2022
Dear Mohamed,Om Swastiastu,Warmest greeting from Dedary Resort Ubud managed by Ini Vie HospitalityThank you for your constructive review in regard to your stay with us recently. On behalf of Dedary Resort Ubud Family please allow me to express my sincerest apology since our services did not meet your expectation.We strive to provide a excellent service experience for every customer, therefor your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address your problem. We have shared your comments on the lack of service to our entire team for further improvement and do evaluation to elevate our performance.Since our hotel location in middle of rice paddies, so, we provide turndown service for all our guest which is it's will be helpful to void insect coming up to your room. we hope that our resort will remain your top choice every time you visit to Ubud, Bali. We look forward to welcoming you back at your home.Thank you - Matur SuksmaWarmest regards,I Made NurhadiResort Manager

2/10 Terrible

Michelle, Davie

Stayed 12 nights in Jul 2022

2/10 Terrible

Edwin

Travelled with family
Disliked: Cleanliness, room comfort
Paid in full by mistake, no refund from hotel
By mistake we have booked the wrong month for this hotel (June instead of July) and they refused to cancel, move the booking or give us any refund even when we offer to make another booking for the correct date. We understand that policy’s are there for us all to adhere, nevertheless for a mistake so small like this we feel the hotel management has been very unkind.
Stayed 3 nights in Jun 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were really nice and friendly , especially adi. We had some trouble trying to sort flights out to get home because of the virus he was very understanding. The property is quiet and Has beautiful rooms
Stayed 4 nights in Mar 2020

10/10 Excellent

Kay Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Absolutly amazing villa and incredible staff. We loved every minute and hope we can come back one day.
Stayed 3 nights in Jan 2020

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel Ubud
The hotel is amazing and the staff are even better
Stayed 8 nights in Dec 2019

10/10 Excellent

Esther, Singapore

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice place except lots of insects flying around at night and we seen the biggest lizard ever 😅, good experience bathing with toad hopping around 😆 Nice place nice staff👍
Stayed 3 nights in Dec 2019

2/10 Terrible

Katiahomsi, Sydney Australia

Travelled with partner
Disliked: Cleanliness, amenities
Me and my partner were very disappointed with this place. We expected it to be the same as they advertised it to be. We got there And it was a shock. The villa was so very uncomfortable and we didn’t feel clean at all. The staff were nice. The location of the place was horrible and way to far from everything. They notified us while we were booking that we had a view of the rice fields and we did not have no view of anything other then construction workers. We had to order room service because their was nothing around us, the room service wasn’t the best for its price but whatever. I do not recommend this places what’s so ever. Like I said we are very disappointed and will not being returning ever again. It’s very sad when one advertises a place and when you get there it’s not what you imagined. This location was part of our honeymoon and we did not feel like it was our honeymoon. We didn’t even go into the private pool because it was dirty and we were disgusted. Very very upsetting.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a dream. Service is perfect! Staff is super friendly. I will definitely come back.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service and relaxing atmosphere the overall hospitality was exceptional. A smiling face is always there to greet and assist.
Stayed 6 nights in Nov 2019

10/10 Excellent

Tina, Australia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at Dedary . The customer service is the best we have ever experienced, rooms amazingly clean, private pool fantastic, room prepared morning and night, menu is awesome. The daily shuttle service transport you to and from Ubud Central daily, the staff arranged tours for us with short notice. We spent a wonderful 9 night , could not ask for anything, we will miss everyone. Can not wait to come back soon.
Stayed 9 nights in Nov 2019

10/10 Excellent

Tess, Pasadena

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love this place, friendly staff, free shuttle available to take you to unud center!
Stayed 2 nights in Oct 2019

10/10 Excellent

LaLanda, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved The Dedary!! Everyone that works there is so nice and welcoming! The grounds are amazing, the villas are phenomenal and the food and service is exceptional! I stayed at The Dedary for 12 nights and wished I could have stayed longer. I have to give sincere thanks to the staff: Yogi, Widi, Yoga, Pita,July, Ari and Made. I know I probably forgot a few names but everyone is amazing! It totally felt like a family atmosphere! I can’t wait to return to Bali and The Deadry! Thank You, Miss Landa
Stayed 12 nights in Sep 2019

10/10 Excellent

Timothy, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing, a must stay when in Bali! We received excellent service and to top it off there was a waterfall less than 1 mile away.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Sep 2019

10/10 Excellent

Cynthia

Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I didn't like it. it could be good for those who like close property..
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Villa's, friendly staff , quite ,food is good
Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the presentation and layout of the villa, huge bed, swimming pool was very nice. However, it was very cold and never at room temperature, some bugs in the bathroom. Service was amazing, along with the communication. Location was very good, close to the major sites.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and with wonderful attention to detail.. Our villa was kept in immaculate condition at all times, thanks to the wonderful staff . The pool was awesome and the beautifil view of the Ubud countryside from the restaurant is something we will always remember. Simple touches such as the smell of incense throughout, add further appeal to this fantastic property. The thing which makes this property is its staff. Adi, Midi, Yoga, Yogi, Neta and the others went out of their way to make sure our holiday was the best ever. They treated us like members of their family and delivered excellent service at all times , all with a smile and total dedication. We could not have asked for more and will definitely go back.
Stayed 8 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were extremely nice to us throughout the stay, the hospitality and kindness were overwhelming throughout our stay. Would recommend this place for honeymoon. A perfect stay for couples.
Stayed 3 nights in Jun 2019

10/10 Excellent

Dee, Oakland, US

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful property surrounded by lush trees, rice paddies, and beautiful statues! Our 2 bedroom villa was beautiful, the staff was so friendly and helpful. They went above and beyond with everything we need. The most beautiful and kindest people I’ve met in all of my travels. I hope to visit again soon!
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and extremely good service, highly recommended.
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
not perfect
it was not perfect as what we expected, my suggestion do not use the hotel services which is taxi or local trip blabla, because the price is very high
Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay. The staff are exceptionally friendly and helpful, and the villas are clean, private and comfortable. My partner is coeliac and we advised them on check in, and never had a single issue. Every staff member remembered she couldn't eat gluten and the chefs even cooked up some home made gluten free bread for the Christmas dinner. The location is 15-20m outside Ubud, but the surrounding vista is lovely with breakfast on the second floor looking over a village and rice paddies. Tailor made tours for a reasonable price are offered, and the cooking experience is really interesting. We will definitely be back when we want a relaxing holiday with amazing service in a quiet location.
Stayed 8 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was impeccable. Very friendly and helpful staffs. The restaurant serves really good food. (I had 6 meals here throughout my stay) They gave free photo taking session by the rice paddy field. Nearby, there’s also a secret waterfall, accessible only by the hotel guests. (with extra costs) This place, however, is not near to the city centre but there are activities available within the hotel too like cooking class and also traditional dance performance.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Stayed 3 nights in Nov 2018

10/10 Excellent

Steve, Perth Western Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were made so welcome on arrival and treated with such personal service. The room and meals were world class, and the staff were all well trained and happy to make our stay a memorable occasion. Thank you all very much, we have such lovely photographs and memories to last a lifetime...
Stayed 3 nights in Oct 2018

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
We had an amazing stay at Dedary Kriyamaha. The staff were exceptional and the room and view was outstanding. We had a few meals at the restaurant which were all delicious.
Stayed 2 nights in Oct 2018

10/10 Excellent

Jen, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A glimpse of paradise
• Super friendly and caring staff, attend to all your needs, taking care of the little things and making you feel at home. Thank you to Adi, Yoga, Widi, Mika, Made, Pita and Desak for taking such good care of us. • Amazing environment set in backdrop of tranquil, untouched rice paddy fields and balinese villages • Our villa exceeded expectations, super private and peaceful. Make sure to order the floating breakfast. Very nice perk. • Felt so happy with hotel experience, we were happy to spend on activities organised by the villa such as the cycling tour, cooking course and visiting tegallalang rice terrace, which did not disappoint. Especially the secret waterfall, best part of the trip! Got to take unforgettable pictures and videos (thank you to Adi for being our cameraman) with absolutely no one around, totally private. Although likely more expensive than outside, we felt it was definitely worth it. • Only thing that wasn't as great value was the spa. Quite expensive compared to outside and not very justified except for the convenience. • Don't worry about accessibility. The free shuttle is very convenient into Ubud town, although can take 20-30 mins each way depending on traffic. • Probably the best service we've ever experienced, making our trip unforgettable and this hotel extremely difficult to leave behind!
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel, very friendly and welcoming/professional staff, clean they even offered to set up stuff to keep mosquitoes away. Overall great place and highly recommend!
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast in the pool is exactly as pictured. Food was delicious with plenty of variety. The outdoor pool is amazing, and the free shuttle service to Ubud was well worth it to explore the city for a day. Highly recommend the hotel and could not be happier with the experience.
Stayed 2 nights in Mar 2018

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed our last week here out of a 3 week vacation. Love this place. Situated on the outskirt of town. Very peaceful and truly magnificent. You won't be disappointed. Staff were all very friendly and accommodating. Will stay here again if I have the chance.
Stayed 7 nights in May 2018