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Reviews of Royal Kamuela Villas & Suites at Monkey Forest, Ubud - For Adults Only

5 out of 5

Reviews

9.6

Exceptional

Rating 10 - Excellent. 478 out of 578 reviews" "
Rating 8 - Good. 89 out of 578 reviews" "
Rating 6 - Okay. 7 out of 578 reviews" "
Rating 4 - Poor. 0 out of 578 reviews" "
Rating 2 - Terrible. 4 out of 578 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shawnte

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and the staff were amazing! I would for sure go back!
Stayed 7 nights in Mar 2024

10/10 Excellent

Anurag

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff. Beautiful!
Stayed 3 nights in Jan 2024

10/10 Excellent

TAEHUN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kindly staffs, clean place, excellent service. Everything’s walkable. I had a wonderful holiday.
Stayed 5 nights in Feb 2024
Response from Made Citrayasa on 5 Mar,2024
Dear Taehun, We highly appreciate your kind review of your recent stay with us. We are thrilled to hear that your experience at Royal Kamuela provided you with fond memories, and I am touched that the team's service had a highlighted impact on your whole Royal experience. The details describe how much you loved your whole experience in every moment with us.Once again, thank you for your valued accommodation, and we do hope to have another opportunity to welcome you back for another exceptional experience. Warm regards, Made CitrayasaFront Office Manager

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great experience. It’s quiet but close to everything. The morning breakfast is very good and the staff is lovely there. Lots of monkeys around the villa’s ! The water in the villa pool was cooler than I like and there are too many attempts to upsell for tours and amenities
Stayed 4 nights in Feb 2024
Response from Made Citrayasa on 5 Mar,2024
Dear David, Thank you for taking the time to share such an incredible review of your recent stay with us. We are delighted to know that you had a fabulous stay and that you enjoyed everything that Royal Kamuela has to offer, from the beautiful property and convenient location to the culinary experience offered by our restaurant, Shrida Taste of Ubud. Thank you for your valued accommodation, and we all look forward to welcoming you back for another exceptional experience. Warm regards, Made CitrayasaFront Office Manager

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2024

10/10 Excellent

Deb, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! So attentive to any question or need. The breakfast was delicious but So much food.
Stayed 1 night in Feb 2024
Response from Made Citrayasa on 15 Feb,2024
Dear Deb, We highly appreciate your time to share such an amazing review of your recent stay with us.We are thrilled to know that you had a lovely time with us and that you enjoyed everything Royal Kamuela has to offer. I am touched that the team's service had a highlighted impact on your whole Royal experience.We do hope to have another opportunity to welcome you back for another exceptional experience.Warm regards, Made CitrayasaFront Office Manager

10/10 Excellent

Warren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, restaurant and property. The restaurant food alone was fabulous!
Stayed 4 nights in Feb 2024
Response from Made Citrayasa on 15 Feb,2024
Dear  Warren, We very much appreciate your lovely review of your recent experience with us.It is such a great pleasure to know that you had a wonderful experience and that the team's hospitality and care captured your heart. As you highlight about our hotel facilities, and culinary experience offered by our restaurant, Shrida Taste of UbudWe do hope to have another opportunity to welcome you back for another exceptional experience at Royal Kamuela Villas and Suites UbudWarm regards,Made CitrayasaFront Office Manager

10/10 Excellent

Ighama

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Jan 2024
Response from Made Citrayasa on 15 Feb,2024
Dear Ighama, Thank you for your amazing review of your recent stay with us. We are delighted to know that you had a wonderful experience and that you enjoyed everything that Royal Kamuela has to offer, which exceeded your expectations. We do hope to have another opportunity to welcome you back for another exceptional experience. Warm regards, Made Citrayasa Front Office Manager

10/10 Excellent

Jeanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow describes it all. The staff goes above and beyond to spoil you so you will regret leaving. The Shrida restaurant was excellent. Every meal was wonderful. The spa was incredible. The spa was beautiful and they even have a bowl of flowers under the massage table to look at while you get the best massage ever. Enjoy the day at the large pools in carefree bliss as you sip tropical cocktails. Also close walking distance to so much! This resort is a true gem!
Stayed 5 nights in Jan 2024
Response from Made Citrayasa on 15 Feb,2024
Dear Jeanne, We truly appreciate your time to leave such an amazing review of your recent stay with us. I am thrilled to learn that you had a wonderful experience with us and found it more meaningful in many aspects of our offering. We are absolutely delighted to read that you were impressed with the culinary experience offered by our restaurant, Shrida Taste of Ubud, excellent spa services, and warm hospitality service from the entire team. Thank you for your kind words and recognition. The hotel is a true gem with all the wow experiences you described. We are grateful for your high recommendation, and it would be the greatest compliment to welcome you back someday soon at Royal Kamuela Villas and Suites Ubud. Warm regards, Made CitrayasaFront Office Manager

10/10 Excellent

Darci

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The staff was super friendly and helpful. They were all responsive and very nice. We loved the resort. The food was great. Location is fun, as is a 5 min walk from the monkey forest. It’s fun to have monkeys wandering the property. Would definitely return.
Stayed 2 nights in Jan 2024
Response from Made Citrayasa on 2 Feb,2024
Dear Darci,Thank you very much for taking the time to share such a wonderful review of your recent stay with us. It was such a pleasure to read how you described the whole experience and your overall memorable experience. We take great pride in knowing that the resort facilities and offerings exceeded your expectations and that the team's hospitality and care captured your heart. Your kind words will definitely be shared with them to recognize their efforts and motivate them to continue providing impeccable service to our future guests.We are forever grateful for your kind recommendation, and it would be the greatest compliment to welcome you back for another exceptional experience at Royal Kamuela Villas and Suites Ubud.Warm regards,Made CitrayasaFront Office Manager

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 3 nights in Sep 2023
Response from Made Citrayasa on 30 Dec,2023
Dear Cristina, Thank you for sharing such an incredible review of your recent stay with us. It was such a pleasure to read that you had a great time with us and you enjoyed all the experiences offered We do hope to have another opportunity to welcome you back for another exceptional experience at Royal Kamuela Villas and Suites Ubud.Best regards,Made CitrayasaFront Office Manager

10/10 Excellent

FABIO, New York

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Property is ok, gym and pool open at 7 and close at 20:00, they claim it’s because of the noise, but their noise restaurant (right next to the pool and gym) is open till very late. Same goes for their overpriced spa. This is my 4th time in Ubud, first time in this hotel and in my opinion you are very likely to find better value for money.
Stayed 8 nights in Dec 2023
Response from Made Citrayasa on 30 Dec,2023
Dear Fabio,We highly appreciate your time to share your feedback on your recent experience with us.It was a delight to know that you had a lovely time with us and that you enjoyed overall all the property, gym, and main pool. Thank you very much for sharing your thoughts about our spa price. We at Aum Spa pride ourselves on providing a truly unique and different experience from any other spa. We believe the combination of our luxury and lavish surroundings, our diverse and exclusive treatment menu, matched with only the highest quality products, and, of course, the high level of expertise of our staff makes for a luxury spa experience.With regards to noise from our restaurant, we had a very special event with a live performance during these festive sessions, especially Christmas, the last few days, so please accept our sincere apology for the inconvenience caused if it disrupted your experience with us.Once again, thank you for your valued accommodation, and we all look forward to welcoming you back with a better experience.Warm regards,Made CitrayasaFront Office Manager

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023
Response from Made Citrayasa on 30 Dec,2023
Dear Laura,Thank you for your amazing review of your recent stay with us.It sounds like you enjoyed everything that Royal Kamuela has to offer. We definitely can't wait to welcome you back for another fantastic experience.Warm regards,Made CitrayasaFront Office Manager

10/10 Excellent

Leighton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet, perfect for what we were seeking. Breakfast service great, staff lovely.
Stayed 4 nights in Dec 2023
Response from Made Citrayasa on 3 Jan,2024
Dear  Leighton,Thank you for your amazing review of your recent experience with us.I am thrilled to learn that you had an incredible stay with us and that you really enjoyed everything that has to offer, such as a lovely room, a tranquil environment, and outstanding food at our restaurant.We all look forward to welcoming you back for another exceptional experience at Royal Kamuela Villas and Suites Ubud.Warm regards,Made CitrayasaFront Office Manager

10/10 Excellent

suki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property and beautiful. Staffs are professional and helpful all the way our stay. The spa service was excellent. We had a massage and facial, it was excellent. Thank you so much, we had great time.
Stayed 4 nights in Dec 2023
Response from Made Citrayasa on 30 Dec,2023
Dear Suki,Thank you for your wonderful review of your recent stay with us.We are delighted to know that you had a memorable experience and that you enjoyed everything that Royal Kamuela has to offer, such as beautiful property with tranquility in the heart of Ubud, excellent spa experiences, and warm hospitality service from the entire team.We look forward to welcoming you back for another exceptional experience.Warm regards,Made CitrayasaFront Office Manager

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023
Response from Made Citrayasa on 21 Dec,2023
Dear Emily,Thank you for leaving us such a wonderful review of your recent stay with us.It truly sounds like you enjoyed the whole experience offered from the moment you arrived until your departure. We look forward to welcoming you back for another memorable experience.Warm regards,Made CitrayasaFront Office Manager

10/10 Excellent

JAMIE

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone and everything about this property was and IS amazing!!! Very sweet, lovely, thoughtful, respectful, kind, and more the. Pleasant!! I had a wonder birthday stay from 10/16-10/19! ALL staff on duty during that time made my experience the best birthday experience ever! The driver was key to an amazing birthday trip!! 10 out of 10!!!
Stayed 3 nights in Oct 2023
Response from Made Citrayasa on 21 Dec,2023
Dear Jamie,Thank you very much for your generous review and for sharing your valued impressions. We are truly delighted to know that you really enjoyed the whole adventure journey on your special day.I am touched that the team's service had a highlighted impact on your whole Royal experience. Thank you very much for your kind words and recognition of the best birthday experience you ever had.We definitely can't wait to welcome you back for another exceptional experience at Royal Kamuela Villas and Suites Ubud.Warm regards,Made CitrayasaFront Office Manager

10/10 Excellent

Stephan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay here. Big clean room. Good breakfast. Calm pool area. By money forest so you get cute visitors to greet. Spa was also good. I'd recommend. Location is central but quiet so made for a very good base.
Response from Made Citrayasa on 15 Feb,2024
Dear Stephan, Thank you for your lovely feedback on your recent stay with us. We are thrilled to know that you had a wonderful experience and that you enjoyed every moment of your stay, such as the cleanliness of the room and hotel areas, the dining experience at Shrida Taste of Ubud, the hotel environment with a great hotel location, and the warm hospitality service from the entire team. Thank you very much for your kind recommendation. There’s no greater compliment than a return visit, and it would truly be our privilege to welcome you back someday soon. Warm regards,Made CitrayasaFront Office Manager

10/10 Excellent

May Yuk

Stayed 2 nights in Dec 2023
Response from Made Citrayasa on 10 Jan,2024
Dear May Yuk,Thank you very much for leaving us an excellent rating.We look forward to welcoming you back for another exceptional experience at Royal Kamuela Villas and Suites Ubud.Warm regards,Made CitrayasaFront Office Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We would highly recommend this hotel. The staff can’t do enough for you. Beautiful facilities and great location.
Stayed 3 nights in Dec 2023
Response from Made Citrayasa on 21 Dec,2023
Dear valued guest, Thank you for your wonderful review of your recent experience with us. I’m thrilled to hear that your experience at Royal Kamuela Villas and Suites Ubud provided you with fond memories, and I am touched that the team's service had a highlighted impact on your whole Royal experience. Thank you very much for your kind words of appreciation for our team. As you also highlight our location and beautiful hotel with great hotel facilities, which make your whole experience truly memorable.Thank you for your kind recommendation and we cant wait to welcome you back for another exceptional experience Warm regards,Made CitrayasaFront Office Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for tourists
Convenient location in Ubud and near Monkey Forest. Very nice and helpful staff, excellent service. Food is cooked and presented for western tourists…good flavors but not exactly authentic Indonesian preparation or heat level.
Stayed 3 nights in Nov 2023
Response from Made Citrayasa on 21 Dec,2023
Dear valued guest,Thank you for sharing your feedback about your recent stay with us.We are thrilled to know that you had a lovely time with us and that you enjoyed the hotel ambience, which is very close to the monkey forest, where luxury meets nature experience and warm hospitality service from the entire team.We sincerely appreciate your valuable feedback. We have taken steps to address the area highlighted that needs for improvement We do hope to have the pleasure of welcoming you back at Royal Kamuela Villas and Suites Ubud.Best regards,Made CitrayasaFront Office Manager

10/10 Excellent

Arada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service and staff were beyond amazing. Everyone was so warm and helpful. The breakfast was excellent!! We stayed in the pool villa and were so impressed with our accommodations for the price we paid. So completely worth it and would highly recommend this place if you are planning a trip to Ubud.
Response from Made Citrayasa on 15 Feb,2024
Dear Araba, Thank you very much for taking the time to share your kind review of your recent experience at Royal Kamuela Villas and Suites Ubud.We are thrilled to read that the whole experience exceeded your expectations and that the team's hospitality and care captured your heart. The way you described the beauty of the property and how much you loved every moment of your stay.It was a pleasure to have you with us, and we equally look forward to welcoming you back for another exceptional experience. Warm regards, Made CitrayasaFront Office Manager

10/10 Excellent

Timmora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a stay like no other. Very beautiful, serene, quiet and breathtaking
Response from Made Citrayasa on 15 Feb,2024
Dear Timmora, We truly appreciate your time to share such an incredible review of your recent stay with us.We take great pride in knowing that the experiences and offerings exceeded your expectations from the moment you arrived until your departure.Once again, thank you very much for your valued accommodation, and we all look forward to welcoming you back soon for another exceptional experience.Warm regards, Made CitrayasaFront Office Manager

10/10 Excellent

Rodolfo

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Loved the property. The staff was amazing. Suli our guide from the hotel was a genuine person and cool guy. Dicky the chef was personable. I wish I remembered the staff’s name because there was great. The room at the end of the pool was fabulous. The breakfast and food was delicious. This location was central to shops, restaurants and the monkey forest. Highly recommend it for convenience and tucked away that it’s quiet. It’s also so clean and well maintenance.
Stayed 3 nights in Nov 2023
Response from Made Citrayasa on 25 Nov,2023
Dear Rodolfo,We highly appreciate your lovely review of your recent stay with us.We are thrilled to hear that you had a wonderful experience with us and that you were captivated by the breath-taking beauty of our premises. The way you describe how much you loved and enjoyed every minute and everything that Royal Kamuela has to offer. I am touched that the team's service had a highlighted impact on your whole Royal experience, especially Chef Dicky and Suli, who were beyond happy to look after you throughout your stay. The whole team was so proud to be a huge part of your beautiful memories, which fills us with pride and gratitude.Once again, thank you very much for your valued accommodation, and we definitely can't wait to welcome you back for another exceptional experience at Royal Kamuela Villas and Suites Ubud.Warm regards,Made CitrayasaFront Office Manager

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
Overall good experience and walking distance with very nice rooms. Good value
Stayed 3 nights in Nov 2023
Response from Made Citrayasa on 24 Nov,2023
Dear Christian, Thank you very much for your lovely feedback of your recent stay with us.It was a delight to know that you had a great time with us and that you enjoyed the whole experience, such as the perfect hotel location, amazing room, and warm hospitality service from the entire team.We do hope to have another opportunity to welcome you back for another exceptional experience.Best regards,Made CitrayasaFront Office Manager

10/10 Excellent

Judith, Leeming

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Kameula Resort Hotel in Ubud is a luxurious, beautiful, spotlessly clean and modern place. It has huge wow factor!! The staff are polite, friendly and efficient. Great food and excellent restaurant service! I will definitely be returning, stepping into heaven for 5 days is a wonderful way to holiday !!!
Stayed 5 nights in Nov 2023
Response from Made Citrayasa on 24 Nov,2023
Dear Judith,Thank you very much for taking the time to share such an amazing review of your recent experience with us.It was an absolute pleasure and honor to have you stay with us again, giving us a second chance to share our royal experience.I am delighted to read how much you enjoyed every minute of your 5 days experience and everything Royal Kamuela has to offer, from the beautiful property to the outstanding dining experience offered by our restaurant, Shrida Taste of Ubud, and the truly warm hospitality service from the entire team.Once again, thank you very much for your valued accommodation, and we all can't wait to welcome you back for another memorable experience.Best regards, Made CitrayasaFront Office Manager

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Lovely property and convenient to shops and dining.
Stayed 3 nights in Nov 2023
Response from Made Citrayasa on 17 Nov,2023
Dear Theresa, Thank you very much for taking the time to leave such an incredible review of your recent stay with us.It was delighted to read that you had a memorable experience and that you enjoyed the dining experience at our restaurant, beautiful hotel with its environment and warm hospitality service from the entire team.We all look forward to welcoming you back for another exceptional experience.Best regards,Made CitrayasaFront Office Manager

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, and perfectly located in Monkey Forest. They catered for my gluten free requirements, with delicious alternative bread and cake. The Aum Spa was divine! My therapist for all 3 treatments was professional and had a great touch! The private treatment rooms are immaculate, and quiet. In room dining was great - same menu and price as restaurant. Once again my meal was delicious. All staff were friendly and helpful. We also loved our half day tour too - great to see a sacred water temple that was not over run with other travellers - thanks for the suggestion. We highly recommend and thank the staff at Royal Kamuela for a beautiful stay - we will return.
Stayed 5 nights in Oct 2023
Response from Made Citrayasa on 14 Nov,2023
Dear Michelle,Thank you very much for taking the time to share such a wonderful experience of your recent stay.We are delighted to read how you beautifully recount your time with us. We take great pride in knowing the experiences offered exceeded your expectations and that the team's hospitality and care captured your heart.Thank you for your kind recommendation, and we all look forward to welcoming you back for another exceptional experience at Royal Kamuela Villas and Suites Ubud. Best regards,Made CitrayasaFront Office Manager

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Excellent hotel. Given an upgrade which doesn't happen normally. Had some issues with payment but the hotel is superb. Most of the staff were really friendly and the room was as you would expect in a 5 star hotel. Great to see the monkeys playing in the hotel grounds. Breakfast was very good.
Stayed 3 nights in Nov 2023
Response from Made Citrayasa on 6 Dec,2023
Dear Mark,Thank you for taking the time to share such a wonderful review of your recent stay with us.We are delighted to know that you had a wonderful experience and that you enjoyed everything that Royal Kamuela has to offer from the moment you arrived until your departure.Once again, thank you very much for your stay with us, and we do hope to have another opportunity to welcome you back for another memorable experience.Warm regards,Made CitrayasaFront Office Manager

10/10 Excellent

DAVID

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We booked one of the villas at the Royal Kamuela. The unit included a private pool and patio surrounded by a high wall. The bedroom had three glass walls looking out on the pool with no reason to ever close the curtains…and we didn’t. The monkeys would pass through on the walls and roof several times a day and were every where on the property, Food and service were the best and reasonably priced. The hotel had drivers available to visit the sights and a wonderful two hour couples massage package for just under $65. We absolutely loved the place and hated to leave.
Stayed 5 nights in Nov 2023
Response from Made Citrayasa on 14 Nov,2023
Dear David,Thank you very much for taking the time to leave such an incredible review of your recent stay with us.We are thrilled to know that you had a wonderful experience and you enjoyed everything that Royal Kamuela has to offer. As you kindly highlight our villa concept with glass wall, the great culinary experience offered by our restaurant, Shrida Taste of Ubud, and our excellent tour service, where you were able to explore all the Ubud experience with our experienced driver. Once again, thank you for your valued accommodation, and we look forward to welcoming you back for another exceptional experience.Best regards,Made CitrayasaFront Office Manager

8/10 Good

Annie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great hotel in central location of Ubud town. Highlights of hotel, big room & bathroom. Also at times you could see monkeys which was fun. Room furniture could use an upgrade. Bathroom sink has ants. Once you walk out of hotel there are a lot of shops and restaurants. All very walkable.
Stayed 5 nights in Oct 2023
Response from Made Citrayasa on 1 Nov,2023
Dear Annie,Thank you very much for taking the time to share your experience about your recent stay with us.We are delighted to know that you had a wonderful experience with us and that you enjoyed the hotel facilities and great hotel location. Thank you very much for your valuable feedback on the areas highlighted that need improvement.We all look forward to welcoming you back at Royal Kamuela Villas and Suites Ubud.Best regards,Made CitrayasaFront Office Manager

8/10 Good

John

Stayed 1 night in Oct 2023
Response from Made Citrayasa on 14 Nov,2023
Dear John,We highly appreciate your time to leave us an amazing review of your recent stay.It was a delight to know that you had a lovely time with us, and we certainly can't wait to welcome you back for another exceptional experience.Best regards,Made CitrayasaFront Office Manager

10/10 Excellent

KEVIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend their private villas if your wallet allows it. Worth the extra money for the private pool. Monkeys are definitely a thing here as well so be careful with your belongings. If you love animals this is your spot.
Stayed 2 nights in Oct 2023
Response from Made Citrayasa on 24 Oct,2023
Dear Kevin,We sincerely appreciate your lovely feedback of your recent stay with us.It was a delight to know that you had a wonderful experience with us and that you enjoyed everything that Royal Kamuela has to offer.Thank you for your kind recommendation, and we definitely can't wait to welcome you back for another exceptional experience in the near future.Best regards,Made CitrayasaFront Office Manager

10/10 Excellent

kay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely atmosphere and very attentive staff
Stayed 4 nights in Sep 2023
Response from Made Citrayasa on 19 Oct,2023
Dear Kay, Thank you very much for taking the time to share your wonderful review about your recent stay with us.It is truly a pleasure to hear that your stay was memorable and that you enjoyed all aspects of your overall experience.We all look forward to welcoming you back for another amazing experience at Royal Kamuela Villas and Suites Ubud.Best regards,Made CitrayasaFront Office Manager

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayd at Royal Kamuela twice now. The staff are fantastic and each stay has been perfect.
Stayed 7 nights in Sep 2023
Response from Made Citrayasa on 19 Oct,2023
Dear Sara,Thank you for sharing your wonderful experience with us recently.It is truly an honor and pleasure to have you stay with us again. I'm so thrilled to know that you enjoyed and loved everything Royal Kamuela has to offer from the moment you arrived until your departure and that the team's hospitality and care captured your heart.Once again, thank you very much for your valued accommodation, and we definitely can't wait to welcome you back for another exceptional and unique experience.Best regards.Made CitrayasaFront Office Manager

10/10 Excellent

Kulbinder

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing, a very beautiful resort with large spacious rooms. Its very clean. The staff are extremely friendly and polite. The area is quite central.
Stayed 4 nights in Oct 2023
Response from Made Citrayasa on 12 Oct,2023
Dear Kulbinder, We highly appreciate your valuable time to share such a brilliant review about your recent stay with us.It is such a true pleasure to know how much you loved and enjoyed your whole experience with us and that the team's hospitality and care captured your heart.We hope to have the pleasure of creating another unforgettable experience with you in the future.Best regards,Made CitrayasaFront Office Manager

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for the second half of our honeymoon. It was a welcomed, relaxing location in the heart of Ubud. It’s hard to believe how walkable this location is since when you’re in the hotel property, it’s extremely quiet. The staff was incredibly accommodating. We were able to organize most excursions through the hotel directly which included transport and was very easy. We used the spa several times. Would definitely recommend.
Response from Made Citrayasa on 6 Oct,2023
Dear Sara, We truly appreciated your lovely review, and we thank you very much for choosing to celebrate your honeymoon with us.I’m thrilled to learn that you enjoyed everything that Royal Kamuela has to offer from the moment you arrived until your departure. I am touched that the team's service had a highlighted impact on your whole Royal experience.Thank you again for your kind recommendation, and we do hope to have another opportunity to welcome you back for another great experience at Royal Kamuela Villas and Suites Ubud.Best regards,Made CitrayasaFront Office Manager

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic experience
Stayed 3 nights in Aug 2023
Response from Made Citrayasa on 22 Sept,2023
Dear Brett,We sincerely appreciate that you took the time to share a lovely review of your recent stay with us.I’m thrilled to hear that your overall experience at Royal Kamuela provided you with fond memories and memorable moments.Once again, thank you for your valued accommodation, and we look forward to welcoming you back for another great experience at Royal Kamuela Villas and Suites Ubud.Best regards,Made CitrayasaFront Office Manager

10/10 Excellent

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023
Response from Made Citrayasa on 22 Sept,2023
Dear Kirsty,Thank you for your amazing review of your recent stay with us.We are delighted to know that you had a wonderful experience with us.We all look forward to welcoming you back for another exceptional experience at Royal Kamuela Villas and Suites Ubud.Best regards,Made CitrayasaFront Office Manager

10/10 Excellent

MURAD

Liked: Cleanliness, staff & service, property conditions & facilities
Was a great
Stayed 3 nights in Sep 2023
Response from Made Citrayasa on 22 Sept,2023
Dear Murad,We sincerely appreciate that you took the time to share your lovely review of your recent stay with us.It was a delight to know that you had a wonderful experience with us and that you were amazed by everything Royal Kamuela has to offer.We look forward to welcoming you back for another great experience at Royal Kamuela Villas and Suites Ubud.Best regards,Made CitrayasaFront Office Manager

10/10 Excellent

Shawntera

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the surroundings were amazing!
Stayed 5 nights in Sep 2023
Response from Made Citrayasa on 19 Sept,2023
Dear Shawntera,We sincerely appreciate that you took the time to share your lovely review of your recent stay with us.I’m thrilled to hear that your experience at Royal Kamuela provided you with fond memories, and I am touched that the team's service had a highlighted impact on your whole experience.We definitely look forward to welcoming you back for another exceptional experience at Royal Kamuela Villas and Ubud.Best regards,Made CitrayasaFront Office Manager

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful and in a very central location to walk to everything. The staff was amazing. My stay far exceeded my expectations.
Stayed 4 nights in Aug 2023
Response from Made Citrayasa on 19 Sept,2023
Dear Wendy,Thank you very much for taking the time to share such an amazing review of your recent stay with us.It is truly a pleasure to have you stay with us, and we were delighted to know that your stay was memorable and that everything Royal Kamuela has to offer you exceeded your expectations.We look forward to welcoming you back for another great experience at Royal Kamuela Villas and Suites Ubud.Best regards,Made CitrayasaFront Office Manager

10/10 Excellent

Takeshia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in one of the villas at this property and it was nothing short of amazing. The villa itself was spacious and beautiful. And it was quite private and quiet. A few monkeys visited one morning which was a bonus. Another plus was the restaurant. I did the floating breakfast, ordered room service and dined at the restaurant once. All of these meals were superb. The customer service exceeded my expectations. From the moment I entered until I checked out the service was phenomenal. Icha and Wayan took excellent care of me during my stay. Cant thank them enough. The spa is also exceptional. I received one of the best massages ever during my stay. I only stayed 3 nights due to unavailability. However, I cant wait to return and stay in the villa once again.
Stayed 3 nights in Aug 2023
Response from Made Citrayasa on 29 Aug,2023
Dear Takeshia, We highly appreciate that you took the time to share your exceptional review of your recent stay with us.I am pleased you found the overall property exceptional from the moment you arrived until your departure, and all aspects exceeded your expectations, from the amazing villa, outstanding dining experience at our restaurant, Shrida Taste of Ubud, exceptional spa treatment at Aum Spa by Royal Kamuela Ubud, and excellent staff service from the entire team.Thank you very much for your kind words and appreciation to all the team, especially Icha and Wayan,  will definitely be shared with them to recognize their efforts and motivate them to continue providing impeccable service to our future guests.It was a pleasure having you, and we look forward to creating more memorable moments on your next visit.Best regards,Made CitrayasaFront Office Manager

10/10 Excellent

Elliot

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfection. There was nothing more the hotel could have done for us. What a phenomenal experience -- many thanks.
Response from Made Citrayasa on 29 Aug,2023
Dear Elliot,Thank you very much for your incredible review of your recent stay with us.It is such a great pleasure to know that you had a truly phenomenal experience and that you loved your overall experience in every single aspect, which was just perfect.Once again, thank you very much for your valued accommodation, and we can't wait to welcome you back for another great experience at Royal Kamuela Villas and Suites Ubud.Best regards,Made CitrayasaFront Office Manager

10/10 Excellent

Jess

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing hotel, everything was amazing the food, spa, staff, location and room. All of the staff were so wonderful, polite, helpful and welcoming. The hotel itself was so peaceful, quiet and relaxing. The room was spacious and divine.
Stayed 5 nights in Aug 2023
Response from Front Office Manager on 29 Aug,2023
Dear Jess, Thank you for taking the time to share your wonderful experience of your recent stay with us.It was a delight to know that you had a wonderful experience with us and that you really enjoyed everything that Royal Kamuela has to offer, from great hotel facilities, amazing room, exceptional dining experience at our restaurant, Shrida Taste of Ubud, excellent spa treatment at Aum Spa by Royal Kamuela Ubud, and warm hospitality service from the entire team, which made your overall experience truly memorable.We look forward to welcoming you back soon on your next visit to Bali at Royal Kamuela Villas and Suites Ubud.Warm regards,Made CitrayasaFront Office Manager

10/10 Excellent

Andrea, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful quiet, clean property at an excellent location in Ubud. Staff is outstandingly kind and helpful. Very well-kept property, and very eco-friendly.
Stayed 3 nights in Aug 2023
Response from Made Citrayasa on 15 Aug,2023
Dear Andrea, We sincerely appreciate that you took the time to share your amazing review of your recent stay with us.I’m thrilled to hear that your stay was memorable and that you loved the hotel environment and its surroundings, the great hotel location, and the excellent staff service from the entire team, which made your stay truly amazing.We do hope to have the pleasure of welcoming you back for another amazing experience at Royal Kamuela Villas and Suites Ubud.Warm regards,Made CitrayasaFront Office Manager

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place and area, the only issue I was having was the A/C, it was not strong enough for the room which had me and my wife sweating all night
Stayed 1 night in Aug 2023
Response from Made Citrayasa on 10 Aug,2023
Dear Samuel,Thank you very much for sharing your lovely experience with us.It was a delight to know that your stay was memorable and that you loved the hotel area and its environment.Unfortunately, there was an unexpected experience and an inconvenience caused to you with regards to the Air Conditioning. It surprises us that such an unfortunate challenge has happened to one of our valued guests, so please accept our sincere apology for the inconvenience caused. We have taken steps in the area where your valuable feedback highlighted the need for improvements.Thank you very much for your valued accommodation, and we all very much look forward to the opportunity of welcoming you back soon for another exceptional experience.Warm regards,Made CitrayasaFront Office Manager

10/10 Excellent

Benjamin David

Stayed 8 nights in Jul 2023
Response from Made Citrayasa on 29 Sept,2023
Dear Benjamin,Thank you very much for your lovely review of your recent stay with us.We are delighted to know that you had a wonderful experience with us, and we look forward to welcoming you back soon at Royal Kamuela Villas and Suites Ubud.Best regards,Made CitrayasaFront Office Manager

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful service all around. Got a free upgrade which was nice. Every staff is very helpful and friendly. Breakfast was also yummy. Was impressed with the free welcome 15min foot massage they provided at the in-house spa. Very clean, and new. Had some wild monkeys on premises as it is near the monkey forest. But not much of a hassle. In house spa is more expensive than the ones along the street, but much cleaner and more comfortable- would recommend.
Stayed 2 nights in Jun 2023
Response from Yuni Astari on 27 Jun,2023
Dear Sae Young Yoon,Thank you for sharing your wonderful experience with us! We're delighted to hear that you had a fantastic stay and that our service exceeded your expectations. It's great to know that you appreciated the free upgrade, which added an extra touch of luxury to your experience.Our staff takes pride in being helpful and friendly, and we're thrilled that their assistance made a positive impact on your stay. We believe that exceptional service contributes to a memorable experience, and it's rewarding to hear that you felt well taken care of.The presence of wild monkeys near the premises, as a result of the proximity to the monkey forest, adds a unique touch to the surroundings. We're glad that it didn't pose much of a hassle for you.Thank you for your kind words about the cleanliness and newness of our establishment. We strive to maintain high standards of cleanliness and provide a fresh and comfortable environment for our guests.Once again thank you for your review and we look forward to welcome you back in near future.Best regards

10/10 Excellent

Sing Yeung Kennedy

Stayed 2 nights in Jun 2023
Response from Made Citrayasa on 18 Jul,2023
Dear Kennedy,We highly appreciate your amazing review of your recent stay.We are glad that you had a wonderful experience, and we look forward to welcoming you back for another amazing experience.Warm regards,Made CitrayasaFront Office Manager