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Reviews of Ubud Green Resort Villas Powered by Archipelago

Ubud Green Resort Villas Powered by Archipelago
Jln. Sri Wedari No. 8, Tegallantang, Kecamatan Ubud, Kabupaten Gianyar, Ubud, Bali

Reviews

8.8

Excellent

Rating 10 - Excellent. 103 out of 187 reviews" "
Rating 8 - Good. 61 out of 187 reviews" "
Rating 6 - Okay. 18 out of 187 reviews" "
Rating 4 - Poor. 3 out of 187 reviews" "
Rating 2 - Terrible. 2 out of 187 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Julie-Ann

Liked: Cleanliness, amenities, property conditions & facilities
My stay at this property was fine. I visited during Nyepi and on a positive note this property did supply food service and optional activities during this day of lockdown. I was a bit surprised at how much general conversation was being had between staff memebers in common areas on this supposed day of silence. Cleanliness was ok, however I did have to ask the receptionist to have my villa serviced after being assured this had all been finished. Simple things were over looked such as including forks when relacing cutlery, I didn't find the staff particularly helpful when it came to advice of getting around or booking attractions, these may all seem small issues, I am simply not a fan of having to tell people to do their job. All in all, I felt I could have stayed at any number of other properties in the same area and perhaps had a better experience.
Stayed 4 nights in Mar 2024
Response from Salsa on 15 Mar,2024
Dear Mr./s Julie-AnnWarmest Greeting from Ubud Green Resort Villas "A Gracious Indulgence in A Generous Space"Thank you for choosing Ubud Green for your inspection stay and thank you so much for taking your valuable time to write to a very detailed feedback about your stay at our home away from home Ubud Green Resort Villas. It is always delighted to hear and read your feedback. Firstly, we want to extend our sincerest apologies for any inconvenience you may have experienced with the room. We will pass this issue to related department and review them based on your feedbackTo this end, we would be happy to extend a special offer for your next visit. We are looking forward to welcoming you again to Ubud Green Resort Villas on your next visit to Bali.Best regards,Salsa

10/10 Excellent

Alvin

Liked: Cleanliness, amenities, property conditions & facilities
Booked for one night. At reception I was presented with a healthy drink then shown my villa with a pool. Excellent service and hospitality. Would definitely come back again next time I'm in Bali.
Stayed 1 night in Feb 2024
Response from Salsa on 5 Mar,2024
Dear Mr./s Alvin,Warmest greeting from Ubud Green "Gracious indulgence in generous space" We are very grateful for your review and we are so happy that you enjoyed your Ubud Green Resort Villas experience during spend your holiday in Bali. Have you tried our great dish in Firefly Restaurant? It serves many kinds of Asian food with great taste and good plating. The Restaurant offers sweeping views over the entire property and takes in the natural splendor of the adjacent rice fields. If the weather permits, Mt. Agung is beautifully seen from the distance. Please let me know for anything we could assist when you back to Ubud Green.Best regards,Salsa

10/10 Excellent

Jacqueline

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place is absolutely the best place to stay and hope to visit again in the near future. What we didn't like about it is that we had to check out 😢😭 and leave !
Stayed 5 nights in Feb 2024
Response from Salsa on 22 Feb,2024
Dear Mr./s Jacqueline,Warmest greeting from Ubud Green Resort Villas,,, "Gracious indulgence in generous space"Thank you for choosing Ubud Green for your inspection stay and thank you so much for taking your valuable time to write to a very detailed feedback about your stay at our home away from home Ubud Green resort Villas. It is always delighted to hear and read your feedback and it is a compliment for us to know that you enjoyed your stay with us especially our location, service, breakfast and other facilities We will pass your compliments to the entire team and told them how much you like and enjoyed our resort for their motivation and to keep and maintain the high standard and quality in all aspects We are looking forward to welcoming you again to Ubud Green Resort Villas on your next visit to Bali.Best regards,Salsa

10/10 Excellent

Veronique

Liked: Cleanliness, amenities, property conditions & facilities
I very much enjoyed my stay at Ubud Green.Everyone was so welcoming and friendly throughout my entire vacation I would definitely be returning there on my next time to Bali! Thank you all!!
Stayed 5 nights in Jan 2024
Response from Salsa on 22 Feb,2024
Dear Mr./s Veronique,Warmest greeting from Ubud Green Resort Villas"A Gracious Indulgence in A Generous Resort"Thank you for choosing Ubud Green for your inspection stay and thank you so much for taking your valuable time to write to a very detailed feedback about your stay at our home away from home Ubud Green resort Villas. It is always delighted to hear and read your feedback and it is a compliment for us to know that you enjoyed your stay with us especially our location, service, breakfast and other facilities We will pass your compliments to the entire team and told them how much you like and enjoyed our resort for their motivation and to keep and maintain the high standard and quality in all aspects We are looking forward to welcoming you again to Ubud Green Resort Villas on your next visit to Bali.Best regards,Salsa

8/10 Good

Chloe

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What a beautiful place to stay! Nestled in the treetops this was a lovely villa with the most friendly of staff. In a cute location near shops and eats, would definitely stay again.
Stayed 5 nights in Jan 2024
Response from Salsa on 24 Jan,2024
Dear Ms Chloe,Warmest greeting from Ubud Green Resort Villas "Gracious indulgence in generous space"Thank you for choosing Ubud Green for your stay and thank you so much for taking your valuable time to write your feedback about your stay at our home away from home Ubud Green resort Villas. It is always delighted to hear and read your feedback and it is a compliment for us to know that you enjoyed your stay with us especially our villas, view, service, restaurant and other facilities We will pass your compliments to the entire team and told them how much you like and enjoyed our resort for their motivation and to keep and maintain the high standard and quality in all aspects We are looking forward to welcoming you again to Ubud Green Resort Villas on your next visit to Bali.Kind regards,Salsa

6/10 Okay

Winston

Travelled with family
Liked: Cleanliness, amenities
The Good: Staff was wonderful. Villa was located 10 min drive out from town. Good that there was a free shuttle. Used Gojek a few times as well. Lovely green surroundings. You feel part of nature here. Ubud is an amazing destination. Villa is a good size and had nice views of the rice fields outside. We used laundry service and everything came back the next day, clean and folded. The Cons: The Villa we had was very tired, and hence a 3 star rating given. One issue was how loud the crickets and insects were at night. It was louder in the upper bedroom and difficult to sleep due to the lack of sound proofing. There were three TVs but all lacked decent reception. Pool was cold with lack of sunshine to it, but in a way refreshing to have a cold dip. Restaurant was OK but would not recommend the margarita pizza. Lower bedroom separated and needing to walk outside was inconvenient, as well as having to manage three different keys.
Stayed 3 nights in Jan 2024
Response from Salsa on 10 Jan,2024
Dear Mr. Winston,Warmest Greeting from Ubud Green"A Gracious Indulgence in A Generous Resort"Thank you for choosing Ubud Green, it was our pleasure to having you during your stay. We are delighted to know that you are appreciated the service level of our teams. We do apologize for your inconvenience; we will definitely be following up to the staff related to ensure that we could provide a better facility for the future. We do apologize for an issue that is not meets your expectation. Please let me know for anything we could assist when you back to Ubud Kind regards, Salsa

10/10 Excellent

Luiver John

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The stay was absolutely amazing and fantastic. The staff were always helpful and respectful (even moving a frog that showed up at night at our door; I have frog phobia). I would more than recommend this place to anyone. The place was clean, the atmosphere was relaxing, and it was exactly what I was looking for in a Balinese vacation. It was a fantastic place to relax and unwind after touring the areas and culture. They also offer free shuttles to the city centre which is great! Cant recommend this place enough!! Thank you!
Stayed 4 nights in Nov 2023
Response from Salsa on 12 Dec,2023
Dear Mr. John,Warmest Greeting from Ubud GreenA Gracious Indulgence in A Generous ResortThank you for choosing Ubud Green for your inspection stay and thank you so much for taking your valuable time to write feedback about your stay at our home away from home Ubud Green resort Villas. It is always delighted to hear and read your feedback and it is a compliment for us to know that you enjoyed your stay with us. We are looking forward to welcoming you again in Ubud Green Resort Villas on your next visit to Bali. Warm Regards, Salsa

10/10 Excellent

Erin

Liked: Cleanliness, room comfort
A beautiful resort with amazing customer service
We stayed at this resort for a week and we absolutely loved it. The room and grounds were beautiful and clean. We had a villa with a private pool which was perfect after a day exploring Ubud and the surrounding areas. The location was nice and quiet but not far from town. The courtesy shuttle made it easy to get about. The staff were all great and very friendly. The one downside was the Firefly restaurant. Although the service was great we only ate breakfast and dinner there once as the food was average at best. There is an amazing restuarant called Muse that ia a short 2 minute walk away though.
Stayed 7 nights in Nov 2023
Response from Salsa on 12 Dec,2023
Dear Ms Erin,Warmest Greeting from Ubud GreenA Gracious Indulgence in A Generous ResortThank you for choosing Ubud Green for your inspection stay and thank you so much for taking your valuable time to write feedback about your stay at our home away from home Ubud Green resort Villas. It is always delighted to hear and read your feedback and it is a compliment for us to know that you enjoyed your stay with us. We are looking forward to welcoming you again in Ubud Green Resort Villas on your next visit to BaliBest regards,Salsa

10/10 Excellent

Natia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Salsa on 30 Nov,2023
Dear Mr/s. Natia StewartWarmest greeting from Ubud Green Resort Villas"A Gracious Indulgence in A Generous Space" Thank you for choosing Ubud Green for your inspection stay and thank you so much for taking your valuable time to write feedback about your stay at our home away from home Ubud Green resort Villas. It is always delighted to hear and read your feedback and it is a compliment for us to know that you enjoyed your stay with us. We are looking forward to welcoming you again in Ubud Green Resort Villas on your next visit to Bali. Kind regards, Salsa

10/10 Excellent

Alfredo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great value for the money!!! Here’s why: Salsa (reservation): Prompt email reply as soon as I booked the hotel. Every question was answered immediately, and I arranged the airport and drop-off pickup so that my vacation was worry-free and as smooth as possible. We arrived very early (around 1 am), and our room was available. Bagus (reception): He ensures the check-in process is as quick as possible. We were in our room sleeping from a long flight in a matter of minutes. Very accommodating indeed. Outstanding Job!!! Pila (morning reception): Always on her toes, helping and assisting guests to ensure that guests are well taken care of. Koma (room service): Pleasing personality and very courteous with guests. Extremely respectful!! Servers, chefs, waiters, and waitresses that I forgot their names were equally excellent in providing significantly over-the-top customer service!!! I don’t usually do this, but I was very, very happy with the service, cheap food, exquisite cuisine, reasonable hotel stay, and the large room that I am planning on coming back and staying at the same hotel TWICE!!! Great value for the money!!! Here’s why: Salsa (reservation): Prompt email reply as soon as I booked the hotel. Every question was answered immediately, and I arranged the airport and drop-off pickup so that my vacation was worry-free and as smooth as possible. We arrived very early (around 1 am), and our room was available. Bagus (reception): He ensures the check-in process is as quick
Stayed 2 nights in Nov 2023
Response from Salsa on 1 Dec,2023
Dear Mr/s. Alfredo NafarreteWarmest Greeting from Ubud Green Resort Villas "A Gracious Indulgence in A Generous Resort" Thank you for choosing Ubud Green for your inspection stay and thank you so much for taking your valuable time to write feedback about your stay at our home away from home Ubud Green resort Villas. It is always delighted to hear and read your feedback and it is a compliment for us to know that you enjoyed your stay with us. We are looking forward to welcoming you again in Ubud Green Resort Villas on your next visit to Bali.Kind regards, Salsa

10/10 Excellent

Dion

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed our private pool and spacious room. Staff were immensely kind and polite. Breakfast tropical pancakes were the best thing we’ve ever tasted. Beautiful resort with good privacy and great service.
Response from Salsa on 16 Nov,2023
Dear Mr/s. Dion Arias Warmest greeting from Ubud Green Resort Villas "A Gracious Indulgence in A Generous Space" Thank you for choosing Ubud Green for your inspection stay and thank you so much for taking your valuable time to write feedback about your stay at our home away from home Ubud Green resort Villas. It is always delighted to hear and read your feedback and it is a compliment for us to know that you enjoyed your stay with us. We are looking forward to welcoming you again in Ubud Green Resort Villas on your next visit to Bali. Kind regards, Salsa

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Just pure bliss
Couldn’t rate highly enough! Amazing accommodation - very luxurious. The staff were incredible and couldn’t do enough to make our trip the best it could be. Good location for exploring. The shuttle bus into town came in handy. Would definitely recommend
Stayed 4 nights in Oct 2023
Response from Salsa on 25 Oct,2023
Dear Mr/s Annalisa, Warmest greeting from Ubud Green Resort Villas "A Gracious Indulgence in A Generous Space" Thank you for choosing Ubud Green for your inspection stay and thank you so much for taking your valuable time to write feedback about your stay at our home away from home Ubud Green resort Villas. It is always delighted to hear and read your feedback and it is a compliment for us to know that you enjoyed your stay with us. We are looking forward to welcoming you again in Ubud Green Resort Villas on your next visit to Bali. Kind regards, Salsa

10/10 Excellent

Heidi

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2023
Response from Salsa on 25 Sept,2023
Dear Mrs Heidi,Warmest Greeting from Ubud Green"A Gracious Indulgence in A Generous Resort"Thank you for taking the time to write a positive review, we appreciate it. We are happy to hear that you have a memorable moment during your stay with us. We are looking forward to welcoming you back to Ubud Green. Please let me know for anything we could assist when you back to UbudBest regards,SalsaUbud Green team

6/10 Okay

Caroline

Travelled with family
We stayed in a two bedroom villa for 2 nights was originally 3 but had no wifi the second day so my teenage daughters were having a melt down. Villas overlook rice terraces which is nice and you feel like ur in nature. The villas are a bit tired the pool was cold as it’s situated in the shade. Food was average but staff were friendly and welcoming. A bit of a hike into ubud but have a shuttle which was handy.
Response from Salsa on 11 Sept,2023
Dear Mrs Caroline Patterson and family,Warmest Greeting from Ubud Green"A Gracious Indulgence in A Generous Resort"Thank you for choosing Ubud Green, it was our pleasure to serve you during your stay, and we hope that your experience was everything you hoped for and we hope that it was a memorable and enjoyable experience for you. We do apologize for your inconvenience; we will definitely be following up to the staff related to ensure that we could provide a better facility for the future. We are looking forward to welcoming you again in Ubud Green Resort Villas on your next visit to Bali. Kind regards, Salsa

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Tranquil, staff delightful and helpful, great place to stay and ''chill''.
Stayed 4 nights in Aug 2023
Response from Salsa on 15 Aug,2023
Dear Mr Steve,Warmest Greeting from Ubud GreenA Gracious Indulgence in A Generous ResortThank you for taking the time to write a positive review, we appreciate it. We are happy to hear that you have a memorable moment during your stay with us. Have you tried our Romantic Dinner? A private dinner at Firefly Rooftop Restaurant will give you an extraordinary experience in our hotel. We look forward to welcoming you at Ubud Green Kind regards, Salsa

8/10 Good

Steve

Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2023
Response from Salsa on 7 Aug,2023
Dear Mr Steve Hicks,Warmest greeting from Ubud Green "Gracious indulgence in generous space" Great thankful for choosing Ubud Green as your accommodation to spend your holiday at Ubud...Thank you for taking the time to write a positive review, we appreciate it. It is a pleasant day to read that you have a memorable moment during your stay with us. We are pleased to inform you that we provide a floating breakfast, have you tried it? Have room service at private pool pool with the magnificent view of rice field view will make your holiday more pleasant. We are looking forward to welcoming you back to Ubud Green ResortKind regards,Salsa

10/10 Excellent

Anchalee, Reston

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely gorgeous hotel with excellent and caring staff. Perfect location with beautiful pool vila. We loved our stay!
Stayed 3 nights in Jul 2023
Response from Salsa on 21 Jul,2023
Dear Mrs Anchalee,Warmest greeting from Ubud Green "Gracious indulgence in generous space" Great thankful for choosing Ubud Green as your accommodation to spend your holiday at Ubud...We are so contented that you wrote a positive review about us, we really appreciate it. We are happy to hear that you have a memorable moment during your stay with us. We are looking forward to welcoming you back to Ubud Green Resort VillasKind regards,Salsa

10/10 Excellent

Sharath

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great resort! Loved the friendly staff. Always there to help. Firefly restaurant was excellent and we enjoyed the delicious food. If I have to critic, since we didn’t get a room with private pool, it would have been great to have a common pool.
Stayed 4 nights in Jul 2023
Response from Salsa on 21 Jul,2023
Dear Mr and Mrs Sharath,Warmest greeting from Ubud Green "Gracious indulgence in generous space" Great thankful for choosing Ubud Green as your accommodation to spend your holiday at Ubud...We are so contented that you wrote a positive review about us, we really appreciate it. We are happy to hear that you have a memorable moment during your stay with us. Please let us know if you have a plan coming back and we will give you the special arrangement. We are looking forward to welcoming you back to Ubud Green Resort VillasKind regards,Salsa

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We absolutely LOVED this place - it was everything that was promised and more. If I had of known that they could have organised a scooter I would have done it through them. It was only minutes from the hustle and bustle yet far enough to be soo peaceful and quiet and right in the beauty of Ubud.... LOVED IT!! Of course the staff are what always makes your stay and they were 10 out 10 - thank you so much for making our stay there so beautiful.
Stayed 4 nights in Jun 2023
Response from Salsa on 11 Jul,2023
Dear Mr Giacomo RafanelliWarmest Greeting from Ubud GreenA Gracious Indulgence in A Generous Resort Thank you for taking the time to write a positive review, we appreciate it. We are happy to hear that you have a memorable moment during your stay with us. Have you tried our Romantic Dinner? A private dinner will give you an extraordinary experience in our hotel. We look forward to welcoming you at Ubud GreenKind regards, Salsa

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, room comfort
We stayed at Ubud Green for 3 nights. The staff were friendly and helpful. The suites were in a quiet location, pleasantly located next to a padi field and within a short drive to downtown Ubud. We especially enjoyed our private pool. The breakfasts were excellent. 5 stars all around.
Stayed 3 nights in May 2023
Response from Salsa on 22 May,2023
Dear Mr Andrew and family,Warmest greeting from Ubud Green Resort Villas, "Gracious indulgence in Generous Space" Great thankful for choosing Ubud Green as your accommodation to spend holiday. We are so contented that you gave us a high rate for our property, and also our staff.We are already looking forward to your return stay. We do apologize for an issue that is not meets your expectation. Please let me know for anything we could assist when you back to Ubud. Best regards,Salsa

10/10 Excellent

Shayla

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was super friendly. The beach club has the most amazing view and I love that you can walk to the beach.
Stayed 3 nights in Apr 2023
Response from Salsa on 22 May,2023
Dear Ms Shayla,Warmest greeting from Ubud Green Resort Villas, "Gracious Indulgence in Generous Space" Great thankful for choosing Ubud Green as your accommodation to spend holiday. We are so contented that you gave us a high rate for our property, and also our staff.We are already looking forward to your return stay. We do apologize for an issue that is not meets your expectation. Please let me know for anything we could assist when you back to Ubud. Best regards,Salsa

8/10 Good

Jessica

Liked: Cleanliness, room comfort
Stayed 1 night in May 2023
Response from Salsa on 22 May,2023
Dear Ms Jesica,Warmest Greeting from Ubud Green Resort Villas, "Gracious Indulgence in Generous Space" Great thankful for choosing Ubud Green as your accommodation to spend holiday. We are so contented that you gave us a high rate for our property, and also our staff.We are already looking forward to your return stay. We do apologize for an issue that is not meets your expectation. Please let me know for anything we could assist when you back to Ubud. Best regards,Salsa

10/10 Excellent

Ahmed

Liked: Cleanliness, property conditions & facilities
Overall it was a good experience, and will try it again.
Stayed 3 nights in May 2023
Response from Salsa on 22 May,2023
Dear Mr Ahmed,Warmest Greeting from Ubud Green Resort Villas, "Gracious Indulgence in Generous Space" Great thankful for choosing Ubud Green as your accommodation to spend holiday. We are so contented that you gave us a high rate for our property, and also our staff.We are already looking forward to your return stay. We do apologize for an issue that is not meets your expectation. Please let me know for anything we could assist when you back to Ubud. Best regards,Salsa

10/10 Excellent

Mandy

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property, helpful employees, felt safe, I will stay there again
Stayed 10 nights in Jan 2023
Response from Salsa on 26 Jan,2023
Dear Mrs Mandy Warmest greeting from Ubud Green Resort Villas, "Gracious indulgence in generous space" Thank you for taking the time to write a positive review, we appreciate it. We are happy to hear that you have a memorable moment during your stay with us. Have you tried our floating breakfast? A private menu in your private pool will give you an extraordinary experience in our hotel. We look forward to welcoming you at Ubud Green Resort Villas. Kind regards, Salsa

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
The location quietness & overlooking the rice fields was magnificent
Stayed 3 nights in Jun 2022
Response from Tika on 17 Jul,2022
Dear Mr/s Michael, Warmest greeting from Ubud Green Resort Villas,,, "Gracious indulgence in generous space" Thank you for choosing Ubud Green for your inspection stay and thank you so much for taking your valuable time to write a feedback about your stay at our home away from home Ubud Green resort Villas. It is always delighted to hear and read your feedback and it is a compliment for us to know that you enjoyed your stay with us. We are looking forward to welcoming you again in Ubud Green Resort Villas on your next visit to Bali. Kind regards, Tika

4/10 Poor

Bibi, Australia

Travelled with family
The staff was amazing but the rooms we had were really old and you could smell the mould in the room. We got two rooms. Dads room was upstairs with the stairs to get up was outside only, no inside stairs and had no toilets or bathroom upstairs so he had to come downstairs in the rain to go to the bathroom. 😡.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent little jem with helpful and friendly staff. Good transfer service too and from Ubud town centre which is only a couple of kms away, being given a local mobile phone is a nice touch and free bottled water. The view of the rice field and jungle from our pool was very relaxing and serene. The private pool villas are joined together so you get a hear what your neighbours are up to but for the most part everyone was very quiet.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and available for any help at all time
Stayed 3 nights in Nov 2019

8/10 Good

alphakwok, hong kong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice villas but not much things to do in the hotel. One big problem we have villas but upstair bedroom has no bathroom and toilet. This is totally inconvenience to go out of room to go down stair to enter another room to get the bathroom!!!! Strange and crazy....
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities
Great place and very friendly staff. Excellent service. Would definitely recommend this hotel.
Stayed 1 night in Oct 2019

6/10 Okay

Soo Kim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The cleanliness is very bad. I paid for private pool but it was very dirty with a lot of leaves floating on the top. Requested to changed room but downgraded me to a cheaper room without refund. Bedsheet also dirty......
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2019
Response from Dwi on 19 Aug,2019
Thank you for your time for rated us

6/10 Okay

Violet, Sydney, Australia

Travelled with partner
Disliked: Cleanliness, staff & service
If you’re booking a pool villa, make sure you check that it has a view. Ours was walled in with no outlook, so we could have been anywhere. It felt a bit stifling. There was a 30cm long gecko living in our ceiling, which would poke its head out and poo on the floor. Daily housekeeping was inconsistent and the mini bar was not restocked. The Americano breakfast was generous. The restaurant views are nice and it is open on the sides to let in the breeze. Food is average. Pizzas were appalling. I had two massages in the Spa, which were excellent.
Stayed 4 nights in Aug 2019
Response from Dwi on 30 Aug,2019
Dear Ms. Violet, We thank you for your valuable time for rated and reviewed us, We thought your booking is in Garden Pool Villa which doesn't have rooftop or rice paddy view We do apology for all of the inconvenience of the gecko since we are on nature, un restock of minibar that we had unmarked on our list recently and food We will bring this for our improvement for the future

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Staff were lovely, as were our rooms however it was very noisy with the road behind.
Stayed 2 nights in Jun 2019
Response from Dwi on 30 Jun,2019
Dear Our valuable guest, We thank you for your valuable time for rated and reviewed us We do apology if you had book in one of our Suite/duplex room which nearby lobby and bit noisy. Next you may book one of our pool villas that away from lobby/road We will share your feedback then to our Team and hope can assist you in one of our quite pool villa in the future

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the 2 bedroom duplex for 2 persons. The pool doesn’t get much sun therefore making it cold. We had a look at the 1 bedroom Pool Suites only to find these actually have 2 bedrooms 1 x QB and 1 x Single bed, which were much nicer and the pool gets full sun with an amazing view of the rice fields. The staff were quite accommodating and let us move to the 1 bedroom suite. Staff were fantastic and view and location was great.
Stayed 2 nights in May 2019
Response from Dwi on 2 Jun,2019
Dear guest, Thank you for your feedback and reviewed us, We delight to know that you had good experience during stay with us. We will share it to our team for keep up the good work We do hope could serve you for the future Best regards, Dwi for Ubud Green Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such a peaceful sanctuary
The Ubud Green Resort is fantastic and absolutely beautiful with lots of greenery to present a peaceful sanctuary, with well commissioned villas and landscaping. We spent most of our time staying in at the Villa with private pool as the space is very comfortable with modern facilities. We totally enjoyed our stay here, being tucked away from the hustle and bustle of Bali town while had the convenience of taking the free shuttle to the town area whenever we feel like it. Would definitely recommend to anyone who wishes to be pampered with a relaxing getaway.
Stayed 4 nights in May 2019
Response from Dwi on 29 May,2019
Dear our valuable guest, We thank you for your valuable time for rated and reviewed us We delight to know that you had enjoyed your time during stay with us. We will share your nice experience and feedback to our team We do appreciated your recommendation for the future and looking forward to host your next holiday in Ubud

8/10 Good

EMILPRIEFER, HAIFA IL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2019
Response from Dwi on 23 Mar,2019
Thank you for your feedback

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
our room beside road so that is noise we request to change but need to pay a lot and walk in price to top up another new room no swimming pool too not Value to stay here.
Stayed 3 nights in Feb 2019
Response from Dwi on 12 Feb,2019
Dear guest, We are feel sorry to hear your unpleasant feedback as we wish all of our guest were happy after leave our resort. As all of our Two Bedroom Duplex Suite has same layout nearby restaurant that bit noisy. We did suggest you for upgrade to our Two Bedroom Pool Villa which may suit your expectation, but you were fine with that Suite. But we do hope we could serve you better in the future and experience our Two Bedroom Pool Villa with no doubt Thank you

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very relaxing and peaceful get away, little out of town ...so a shuttle to town runs all day. Ubud is still I feel the best location in Bali, with no hassle shopping and close to many activities. Over all a good experience.
Stayed 7 nights in Jan 2019
Response from Dwi on 10 Feb,2019
Dear Guest, Thank you for valuable time for sharing your nice feedback We do hope could serve you better in the future

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort
Private little oasis
A great place for a quite and private getaway. Very friendly team and a great spa setup. Walkable to Ubud’s main area. While the place is a little bit tired everything else makes you feel at home.
Stayed 4 nights in Oct 2018
Response from Dwi on 5 Nov,2018
Dear Mr. Kevin, Thank you for your valuable time for rated and reviewed us. We delight to know that you had enjoy your stay with us and we do hope to serve you better in the future as our repeater

6/10 Okay

Verified traveller

Disliked: Staff & service
Property was lovely and I liked the fact it was not in the heart of Ubud. They offer a shuttle to take you into town and is free of taken on the set departure/pick up times, but you can also pay a minimal fee to get a pick up outside of this. Check in was a bit of a drama as they required the print out confimation, however recetion did have a list of names of guests due to check in, so not sure why this was an issue. (especially when arriving at 10pm after travelling all day) We were also there when Lombok had another one of their larger Earthquakes and no one from reception called to check if we were OK.
Stayed 3 nights in Aug 2018
Response from Dwi on 13 Aug,2018
Thank you for your stay and reviewed us. We do apology for some of the bad experience you had during your stay with us. We will revert to our Team and hope doing better in the future

10/10 Excellent

Stephane, Boston MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spacious home, far from ubud center but provides free transportation every 2 hours
Stayed 2 nights in Aug 2018
Response from Dwi on 13 Aug,2018
Thank you for your stay and put very positive comment about our property. We do hope to host you next time

10/10 Excellent

Chris, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, lots of Ants
Overall beautiful villa, you get a lovely view of the rice terraces! Staff is excellent. Only downside is that because of the location, there are LOTS of ants. Once you get past those, there’s so much to love
Stayed 3 nights in Nov 2017
Response from Triasa on 15 Nov,2017
Dear Mr/s. Chris Warmest greeting from Ubud Green Resort Villas Thank you very much for your time writing a review about our villas it was a great news for us that you love our villas, staff and services our location is close to nature by side of rice field where you can see the activities of farmer and also we have a lot of plans in our villas with green roof top Garden. Thank you so much and we are looking forard to welcoming you back to our villas in the future Best regards, Gusti Triasa Sales Executive

10/10 Excellent

Jean-Marc, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING SMALL HOTEL!!!!
The staff makes you feel at home and it was everything that was promised and more! Highly recommended is the villa with private pool!!!
Stayed 5 nights in Sep 2017
Response from Gusti Triasa on 11 Sept,2017
Good Morning Warm greeting from Ubud Green Resort Thank you very much for your review and we really appreciated. we are happy to here that our staff and villas can make you feel at home which we really want this happen to all our guest We hope you always have a good time and come back again to our villas as your 2nd home in Bali Thank you

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In Ubud
Great place
Stayed 2 nights in Aug 2017
Dear Mr/s. Jay Warmest greeting from Ubud Green Resort Villas ,,, "Gracious indulgence in generous space" Thank you for choosing Ubud Green for your stay and thank you so much for taking your valuable time to write to a very detailed feedback about your stay at our home away from home Ubud Green resort Villas. It is delighted to hear and read your feedback and it is a compliment for us to know that you enjoyed your stay with us We are looking forward to welcoming you again to Ubud Green Resort Villas on your next visit to Bali.

10/10 Excellent

Patricia, Fremont, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful setting!
We thoroughly enjoyed the beauty surrounding the hotel. The staff was excellent and very friendly and informative. I had an amazing massage in a beautiful setting too.
Stayed 3 nights in Jul 2017
Response from Gusti Triasa on 4 Sept,2017
Warmest greeting from Ubud Green Resort Villas,,, "Gracious indulgence in generous space" Thank you for choosing Ubud Green for your stay and thank you so much for taking your valuable time to write to a very detailed feedback about your stay at our home away from home Ubud Green resort Villas. It is delighted to hear and read your feedback and it is a compliment for us to know that you enjoyed your stay with us especially the staff and massage. We will pass your compliments to the entire team and told them how much you like and enjoyed our resort for their motivation and to keep and maintain the high standard and quality in all aspects We are looking forward to welcoming you again to Ubud Green Resort Villas on your next visit to Bali.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quite hotel with great staff
The front desk staff, as was the manager were great. A wonderful, quite place in the middle of rice fields. Will go there again....
Stayed 3 nights in May 2017

6/10 Okay

Marco, Mexico

Liked: Staff & service, room comfort
Have stayed in better places
Staff were not very helpful in relaying information about the hotels facilities. Room was dark, and offered no view. Hotel had a lot of opportunity of good will that cost nothing but were not offered.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent villas in the rice fields
This is our second stay at Ubud Green and it was just as good as the first some years ago. The staff are attentive and provide excellent service. The food is very good but we only had breakfast eating out in Ubud for all other meals. The hotel offers shuttle services and personal taxi service at cheap rates. They also provide guests with a mobile phone to call the hotel when wishing to be collected. A really nice touch.

6/10 Okay

Ryan, D

Disliked: Room comfort
Hotel is nice looking but nothing special. Our villa had only one bathroom so inconvenient for the kids sleeping upstairs. Didn't realize this when we booked. The room has wash clothes and soap when we checked in but these were never replaced after the first night. Be sure to book a villa with a private pool. No common area pool to hang out at. Food in the dinning room was sub par. On the upside, staff were great. All were very friendly and helpful. Staff helped us book everything we wanted to do in town. The location is good. Nice and quiet, just a bit out of town. Too far to walk into town but taxis were cheap and available at 50 rupiah from town back to hotel. That's all I have to say but Expedia wants me to keep typing so this is just to fill the screen so I can submit this hope you have a great time in Ubud. The mountain bike tour was a blast and recommend it to all. Hotel is nice looking but nothing special. Our villa had only one bathroom so inconvenient for the kids sleeping upstairs. Didn't realize this when we booked. The room has wash clothes and soap when we checked in but these were never replaced after the first night. Be sure to book a villa with a private pool. No common area pool to hang out at. Food in the dinning room was sub par. On the upside, staff were great. All were very friendly and helpful. Staff helped us book everything we wanted to do in town. The location is good. Nice and quiet, just a bit out of town. Too far to walk into town but taxis were