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Reviews of Blue Sky Hotel & Tower

4.5 out of 5
Blue Sky Hotel & Tower
Peace Avenue 17, Sukhbaatar District, 1 Khoroo, Ulaanbaatar

Reviews

8.0

Very good

Rating 10 - Excellent. 85 out of 219 reviews" "
Rating 8 - Good. 80 out of 219 reviews" "
Rating 6 - Okay. 31 out of 219 reviews" "
Rating 4 - Poor. 14 out of 219 reviews" "
Rating 2 - Terrible. 9 out of 219 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Young

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Locker room is missing a swim suit dehydrator. I am used to seeing one at every swimming pool in almost every country, at least in Asia or Arabia, so I was very surprised.
Stayed 1 night in Apr 2024

8/10 Good

Dulamjav

I paid extra money for breakfast unfortunately staff reused the left over food for the next morning breakfast. Please cook fresh food. Don’t use your left over food in the next morning.
Stayed 5 nights in Feb 2024
Response from Hotel Management on 29 Mar,2024
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We would ensure make necessary changes. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

6/10 Okay

David

Business traveller
Disliked: Staff & service, property conditions & facilities
Response from RD on 7 Feb,2024
Thank you so much for your review of our hotel. We apologize that your recent stay did not meet expectations. Your feedback will certainly be shared with the team. We look forward to welcoming you again in the near future.

2/10 Terrible

Hock Chye

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
No aircon for the room as staff mentioned due to weather all hotels turn off their aircon which turn out to be fake news as my other colleague staying in another hotel with aircon. The room was really bad with dead fly lying around and the cafe at ground floor don’t open in time.
Stayed 4 nights in Sep 2023
Response from Hotel Management on 2 Oct,2023
Dear Guest,Thank you for your candid review. We apologize that your recent stay did not meet expectations regarding our facilities. We appreciate your comments and will share these with our team and make necessary changes and actions, so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

10/10 Excellent

KWANGHO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023
Response from Hotel Management on 2 Oct,2023
Thank you so much for your review of our hotel. We all look forward to welcoming back in the not too distant future!

2/10 Terrible

Hendrik

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel. Many things in the super damp room did not work properly. It is cold in Mongolia, I expect a warm room for this price.
Stayed 3 nights in Sep 2023
Response from Hotel Management on 15 Sept,2023
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

10/10 Excellent

Teresa

Stayed 1 night in Sep 2023
Response from Hotel Management on 2 Oct,2023
Thank you so much for your review of our hotel. We all look forward to welcoming back in the not too distant future!

2/10 Terrible

Carlos

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are liers
Staff lied about pool being opened, it was closed. Which was our main purpose of purchasing the stay with hotel. Outside of that, very old furniture and extremely dirty windows that you cant see or enjoy the view of the city.
Stayed 3 nights in Jul 2023
Response from Hotel Management on 30 Aug,2023
Thank you for your candid review. We apologize that your recent stay did not meet expectations. We will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

6/10 Okay

benedicta, Triangle

Travelled with family and small children
This lady at the reception was very unprofessional and rude to guest. She screamed across the lobby at me, when I was only trying to get to the elevator. When guest was asking about direction she just pointed to this way take the elevator to the 23rd floor without even hearing what their question is. This man was trying to get to the 12th floor but she won’t even listen to him. She was very unprofessional
Stayed 1 night in Jul 2023
Response from Hotel Management on 18 Jul,2023
Thank you for your feedback regarding your recent visit at our hotel and please accept our sincerest apologies for the disturbance you have experienced during your stay due to the staff service. We will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

6/10 Okay

Andrew, colorado springs

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Staff was wonderful. The location is excellent. The rooms are a bit tired and need some TLC. The carpets were a bit dirty looking as was the bathroom. The wall paper is torn and also in need of some repair. Overall a good place, but the room I stayed in needs to be fixed up.
Stayed 3 nights in Jul 2023
Response from Hotel Management on 18 Jul,2023
Thank you so much for your compliments on our staffs and facilities. Your feedback will certainly be shared with the team. We look forward to welcoming you again in the near future. Thank you again.

8/10 Good

Samantha, Saint Georges

Liked: Cleanliness
This was my second stay in a week. I checked out, moved to a distant location for the meeting and returned as my overnight"er" before airport. Language difference qas the biggest barrier. I had a different room, the walls need some attention as the wall paper is peeling off! However good amenities in room, comfortable bed, ideally located hotel.
Stayed 1 night in Jul 2023
Response from Hotel Management on 18 Jul,2023
Thank you for your candid review. We apologize that your recent stay did not meet expectations regarding our facility. We appreciate your comments and will share these with our team and make necessary changes and actions, so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

8/10 Good

Samantha, Saint Georges

Liked: Cleanliness, property conditions & facilities
The language barrier may have caused slight misunderstanding but overall the facility is worth the cost. The breakfast is okay.
Stayed 1 night in Jun 2023
Response from Hotel Management on 18 Jul,2023
Thank you so much for your review of our hotel. We appreciate your comments and will share these with our team and make necessary changes and actions, so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

10/10 Excellent

DON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice view The manager at the front desk, Mrs Narangerel is really nice and helpful. Her English is excellent and efficient.
Stayed 6 nights in May 2023
Response from Eegi on 30 May,2023
Thank you very much for your positive feedback regarding your recent stay at our property! We are very glad to hear that you spent a memorable stay and that you enjoyed our service and staff. Looking forward to welcoming you again in the nearer future.

4/10 Poor

Masami

Business traveller
I often stay at this hotel and usually have a comfortable experience. However, this time, I have mixed feelings. Most of the front desk staff members are very professional, friendly, and helpful as usual, but there are a few who are not. I would appreciate it if the manager could provide them with further training. Additionally, I would like to address the cleanliness of the sauna and bathing facilities. They were dirty and even had an unpleasant odor. I hope that the sauna will be clean and well-maintained during my next visit!
Stayed 8 nights in May 2023
Response from Hotel Management on 18 Jul,2023
Thank you for your candid review. We apologize that your recent stay did not meet expectations regarding our staff services and facilities. We appreciate your comments and will share these with our team and make necessary changes and actions, so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

10/10 Excellent

Sudhir, Webster

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent. They were very helpful for our stay in Mongolia. The hotel is near the main square and close to shopping and atrractions
Stayed 2 nights in May 2023
Response from Eegi on 30 May,2023
Thank you very much for your positive feedback regarding your recent stay at our property! We are very glad to hear that you spent a memorable stay and that you enjoyed our service and staff. Looking forward to welcoming you again in the nearer future.

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
A excellent stay!
Stayed 2 nights in May 2023
Response from Eegi on 30 May,2023
Thank you very much for your positive feedback regarding your recent stay at our property! We are very glad to hear that you spent a memorable stay and that you enjoyed our service and staff. Looking forward to welcoming you again in the nearer future.

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and exactly what one expects of 5 star. Great view of the city.
Stayed 2 nights in Apr 2023
Response from HoRD on 2 May,2023
Thank you very much for your positive feedback regarding your recent stay at our property! We are very glad to hear that you spent a memorable stay and that you enjoyed our service and staff. Looking forward to welcoming you again in the nearer future.

10/10 Excellent

Maria, columbia

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at the Blue Sky hotel, the tallest building in UB. It is centrally located and right in front of the Sükhbaatar square. The staffs are very friendly and accommodating, specifically Nara at the front desk. She politely answered all my questions about the hotel and the area and she provided great recommendations. She also arranged my airport transportation which is offered at the hotel. The breakfast is great, they have a breakfast buffet and you can also choose cooked breakfast with scrambled eggs and pancake. At the 23rd and 24th flr there is a sky lounge where you get a good view of UB. Overall, it was a great experience. I recommend this hotel and would stay here again.
Stayed 1 night in Jan 2023
Response from HoRD on 28 Jan,2023
Thank you very much for your positive feedback regarding your recent stay at our property! We are very glad to hear that you spent a memorable stay and that you enjoyed our service and staff. Looking forward to welcoming you again in the nearer future

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel
An incredible stay. New years eve staying for the 1 night so i only had to walk across the road to my hotel. Great service, and gift for New Years. An incredible bed and Great bathroom. Breakfast was well worth it and the coffee was fantastic The staff are top notch. A must stay hotel
Stayed 1 night in Dec 2022
Response from HoRD on 5 Jan,2023
Thank you very much for your positive feedback regarding your recent stay at our property! We are very glad to hear that you spent a memorable stay and that you enjoyed our service and staff. Looking forward to welcoming you again in the nearer future.

8/10 Good

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2022
Response from HoRD on 13 Oct,2022
Thank you for staying with us. We hope to see you in our hotel near future again

10/10 Excellent

Masami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Shee Meng Sammy

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2022

10/10 Excellent

Denise, Manning

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nothing
Stayed 5 nights in Jul 2022
Response from HORD on 8 Aug,2022
Dear Denise, Thank you very much for your positive feedback regarding your recent stay at our property! We are very glad to hear that you spent a memorable stay and that you enjoyed our service and staff. Looking forward to welcoming you again in the nearer future.

10/10 Excellent

Masami

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs in the front desk are super friendly!
Stayed 12 nights in Apr 2022
Response from HoRD on 16 May,2022
Dear Masami, Thank you very much for your positive feedback regarding your recent stay at our property! We are very glad to hear that you spent a memorable stay and that you enjoyed our service and staff. Looking forward to welcoming you again in the nearer future.

10/10 Excellent

Masami

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs are very friendly, making our travel happy. They always give us a better solution when we have some troubles which is often happened in Mongolia. I will definitely come back to this hotel in the next time.
Stayed 3 nights in Apr 2022
Response from HoRD on 5 May,2022
Dear Masami, Thank you very much for your positive feedback regarding your recent stay at our property! We are very glad to hear that you spent a memorable stay and that you enjoyed our service and staff. Looking forward to welcoming you again in the nearer future.

6/10 Okay

David, Culver

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
I liked the location, the property is in the heart of Ulaanbaatar. I didn't like that I was charged an early check-in fee, when they never mentioned that there would be one. I felt tricked when I checked out. Had I known that there was an early check-in fee, I would have waited a few more hours.
Stayed 7 nights in Mar 2022
Response from HoRD on 18 Apr,2022
Thank you so much for your review of our hotel. We apologize that your recent stay did not meet expectations. Your feedback will certainly be shared with the team. We look forward to welcoming you again in the near future.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2020
Response from Hotel management on 7 Feb,2020
Thank you so much for your review of our hotel.

10/10 Excellent

Atsushi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mongolia のほてるならここ
I stayed this hotel for a business trip. hotel staff are amiable and very kind. My stay was pretty nice..
Stayed 2 nights in Jan 2020
Response from Hotel Management on 22 Jan,2020
Dear Atsushi, Thank you very much for your positive feedback regarding your recent stay at our property! We are very glad to hear that you spent a memorable stay and that you enjoyed our service and staff. Looking forward to welcoming you again in the nearer future.

2/10 Terrible

AC, Hong Kong

Business traveller
Disliked: Staff & service
I think the general policy for enforcing total nights as booked originally creates inflexibility to travellers especially business travellers. I had health concern and requires to check out earlier to catch change in flight schedule. However, the hotel enforces a penalty on my situation and agreed to waive half of charges after negotiation. In overall, it’s a bad experience at all.
Stayed 5 nights in Jan 2020
Response from Hotel Management on 27 Jan,2020
Thank you so much for your review of our hotel. We apologize that your recent stay did not meet expectations. Your feedback will certainly be shared with the team. We look forward to welcoming you again in the near future.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I expected a bit more from I Prefer Hotel chain. There was no bar booked for private parties.Comeon what about hotel guesstest at least could of opened a bar for hotel guestes, ratehr than booking off so many private parties...
Stayed 1 night in Dec 2019
Response from Guest's relationship center on 23 Jan,2020
Dear Guest, Thank you very much for choosing Blue Sky hotel. We apologize that your recent stay did not meet expectations regarding our facility. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better service.

10/10 Excellent

Jerrin c

Stayed 1 night in Dec 2019

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019
Response from Javkhaa on 8 Jan,2020
Thanks for staying with us. We work hard to make you happy and appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Iconic building, easy for non-English speaking drivers to know. Convenient location, plenty of shopping and dining options nearby. Close to the main square. Very friendly and helpful staff.
Stayed 1 night in Dec 2019
Response from Javkhaa on 8 Jan,2020
Thanks for staying with us. We work hard to make you happy and appreciate your feedback!

10/10 Excellent

Quynh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and convenient hotel
Very decent hotel. Hotel location was very central and easy to get to the Genghis Khan square and easy walks to nearby museums. Room was modern, clean and comfortable.
Stayed 1 night in Aug 2019
Response from Javkhaa on 8 Jan,2020
Thanks for staying with us. We work hard to make you happy and appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view
Nice room, great view of the fireworks from the New Year celebration. Nice sauna and pool.
Stayed 1 night in Dec 2019
Response from Javkhaa on 8 Jan,2020
Thanks for staying with us. We work hard to make you happy and appreciate your feedback!

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, helpful staff! Have been using this hotel for many years.
Stayed 3 nights in Oct 2019
Response from Javkhaa on 28 Oct,2019
Thanks for staying with us. We work hard to make you happy and appreciate your feedback!

6/10 Okay

Thomas

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Sep 2019
Response from Javkhaa on 3 Oct,2019
Thanks for staying with us. We work hard to make you happy and appreciate your feedback!

8/10 Good

NEIL

Liked: Room comfort
Big modern hotel, could do with some tlc
Huge hotel but not really up to the 4.5 star label. Took an age to check-in as the systems were offline, then the room smelled of smoke, so we switched rooms. Once that was done it was fine - decent room, big bed and most importantly a decent shower (as we'd been out in the desert).
Stayed 1 night in Aug 2019
Response from Javkhaa on 16 Sept,2019
Thanks for staying with us. We work hard to make you happy and appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019
Response from Javkhaa on 27 Aug,2019
Thanks for staying with us. We work hard to make you happy and appreciate your feedback!

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect. Unfortunately did not have a chance to use the pool or the sky lounge though over all it was satisfactory stay. The staffs are nice and helped a lot in helping a personal interest to try to find a stray cat got in a car in near-by building. The staffs are well trained and the responses is always good. However if they look more friendly would be super. It is not a complaint and just a matter of preference I guess.
Stayed 3 nights in Aug 2019
Response from Javkhaa on 20 Aug,2019
Dear, We are delighted to hear that you had such an enjoyable stay here at the Blue Sky Hotel! Some of the issues you commented we are already ongoing for improvement. Thank you again and we all look forward to welcoming back in the not too distant future! Kind Regards, Sales and Marketing manager

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from Javkhaa on 12 Aug,2019
Thanks for staying with us. We work hard to make you happy and appreciate your feedback!

8/10 Good

Verified traveller

Stayed 1 night in Aug 2019
Response from Javkhaa on 8 Aug,2019
Thanks for staying with us. We work hard to make you happy and appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
The property is just dated needs some refurbishment and will be great. Also really great location.
Stayed 3 nights in Jul 2019
Response from Javkhaa on 5 Aug,2019
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Looking forward to see you again in the near future.

10/10 Excellent

Verified traveller

Stayed 3 nights in Jul 2019
Response from Javkhaa on 5 Aug,2019
Thanks for staying with us. We work hard to make you happy and appreciate your feedback!

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best quality in Ulaanbaatar
Consistently excellent accommodation and service
Stayed 1 night in Jul 2019
Response from Javkhaa on 26 Jul,2019
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Looking forward to see you again in the near future.

8/10 Good

Matti

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel buy one downside.
A lot of noise coming from night club next to hotel. It stopped around midnight every night.
Stayed 3 nights in Jul 2019
Response from Javkhaa on 26 Jul,2019
Thanks for staying with us. We work hard to make you happy and appreciate your feedback!

10/10 Excellent

TRINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Very nice hotel. Centrally located. Good restaurants, and excellent multilingual staff.
Stayed 3 nights in Jul 2019
Response from Javkhaa on 19 Jul,2019
Dear, Thank you for taking your time to share your wonderful feedback regarding your recent stay at Blue Sky Hotel Ulaanbaatar, Mongolia. I was delighted to hear that overall you had a pleasant stay (yet again!) and that you continue to be pleased with our room, location as well as services. Warm regards, Head of Sales and Marketing Dept

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice hotel. Good food options.
Really nice hotel centrally located. Nice restaurant options. Good rooms. Lovely pool. Grumpy as I write this as they didn’t tell me about a 430 am military practice on Sunday morning in the square! But otherwise would ha e been excellent
Stayed 4 nights in Jul 2019
Response from Javkhaa on 8 Jul,2019
Dear, Thank you for your review following your recent stay at Blue Sky Hotel. Your feedback is extremely valuable. I sincerely apologize for your unpleasant experiences that you received during your recent visit to our hotel. I do hope to have the opportunity to host you again in the near future at the Blue Sky Hotel. Warm regards, Sales and Marketing department

10/10 Excellent

Michal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2019
Response from Javkhaa on 18 Jun,2019
Thanks for staying with us. We work hard to make our you happy and appreciate your feedback!

6/10 Okay

Jaden

Liked: Property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Javkhaa on 3 Jun,2019
Thanks for staying with us. We work hard to make our you happy and appreciate your feedback!