Ratings based on 4,254 Verified Reviews

3.9 out of 5
77% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia-verified reviews
3 out of 5
by a verified traveller from Singapore

Posted 21 Oct, 2018
It is basically a tourist or upscale Budget hotel on the outskirts (at best) of Wan Chai. Room was clean and staff was good. The rooms are not up to par. No closet to hang cloths in?? No place to hang cloths at all! Even hooks on?
3 out of 5
by a verified traveller from USA

Posted 17 Oct, 2018
Room is extremely small. Not what is shown on website. The room shown is an upgrade
Comment from Hotel Management
18 Oct, 2018 by Dorsett Wanchai, Hong Kong, Hotel Management
Dear Grace, Thank you for your comments. We regret to hear that your stay did not meet your expectation this time. On your next visit, you may try out our other room types that measure up to 48 sq. m with amazing racecourse or Causeway Bay city view for more spacious and comfortable stay. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.
4 out of 5
by a verified traveller from Hong kong

Posted 16 Oct, 2018
Over all is great to stay, have shuttle bus to airport, causeway bay center. It's near times square shopping mall, by walk 10-15mins. The breakfast is not much choice. The veggie is over cooked. too soft... We will stay in this hotel next time we visit.
Comment from Hotel Management
18 Oct, 2018 by Dorsett Wanchai, Hong Kong, Hotel Management
Dear Li, Thank you for your comments. We are glad to hear that you had a great stay with us. Your comments on the breakfast options are well taken for our continuous improvement. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.
4 out of 5
by a verified traveller from San Francisco

Posted 16 Oct, 2018
It is centrally located. It looks like a concrete desert outside the front door but once I found out that accessing the underground (subway) tunnels accessibility to Times Square and all of a really cool district became easy to negotiate.
Comment from Hotel Management
18 Oct, 2018 by Dorsett Wanchai, Hong Kong, Hotel Management
Dear Patrick, Thank you for your comments. We are glad to gear that you enjoyed your stay with us. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.
2 out of 5
by a verified traveller

Hotel next to Cemetry!!!

Posted 16 Oct, 2018
Hotel next to Cemetry and hotel restaurant does not serve ala carte breakfast. So, if you do not want their buffet breakfast, you will need to take a long walk out of the hotel for your bread and coffee.
Comment from Hotel Management
16 Oct, 2018 by Dorsett Wanchai, Hong Kong, Hotel Management
Dear Guest, Thank you for your comments. We are happy to hear that you had a great stay with us and appreciated our services. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.
5 out of 5
Recommended
for Everyone
by a verified traveller from UK

Excellent facilities and central

Posted 14 Oct, 2018
Centrally located, good facilities especially the regular free shuttle service to multiple destinations. Clean and tidy rooms. Friendly staff in general, although the restaurant staff could do better with guest hospitality.
Comment from Hotel Management
15 Oct, 2018 by Dorsett Wanchai, Hong Kong, Hotel Management
Dear Aquablue, Thank you for your comments. We are delighted to hear that you had a great stay with us and appreciated our location and services. Your comments on the restaurant staff are well taken and the concerned staff have already been reminded to ensure that best services are provided to all our guests. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.
5 out of 5
by a verified traveller

Posted 13 Oct, 2018
Great location, great concierge, great shuttle service. Staying at the Dorsett made my trip to HK convenient and comfortable.
Comment from Hotel Management
15 Oct, 2018 by Dorsett Wanchai, Hong Kong, Hotel Management
Dear Guest, Thank you for your comments. We are delighted to hear that you had a great stay with us and appreciated our location and services. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.
5 out of 5
by a verified traveller

Posted 12 Oct, 2018
Comfortable bed. Excellent housekeeping service, bellman and front desk staff.
Comment from Hotel Management
15 Oct, 2018 by Dorsett Wanchai, Hong Kong, Hotel Management
Dear William, Thank you for your comments. We are happy to hear that you had a great stay with us and appreciated our services. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.
4 out of 5
by a verified traveller from Bunbury

Posted 12 Oct, 2018
The hotel is in an excellent location being opposite the Happy Valley racecourse. The free hotel shuttle is excellent for getting to the hubs, including ferry terminal and shopping districts. The check in staff were very hospitable and friendly, especially Matthew. However, we found the staff at the restaurant quite gloomy and not at all friendly.
Comment from Hotel Management
12 Oct, 2018 by Dorsett Wanchai, Hong Kong, Hotel Management
Dear Jannie, Thank you for your comments. We are glad to hear that you enjoyed your stay with us and appreciated our services. Please be assured that the services you encountered at the restaurant are not reflecting the standard of services we would strive to deliver. The concerned staff have already been reminded to ensure the best services are provided to all our guests. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.
4 out of 5
by a verified traveller from Malaysia

Posted 11 Oct, 2018
Shutter service to HKCEC and Airport rail link Hong Kong Station are very punctual and efficient. Hotel staffs are very friendly and courteous. A bit far from eatery shops and other shopping places.
Comment from Hotel Management
12 Oct, 2018 by Dorsett Wanchai, Hong Kong, Hotel Management
Dear Guest, Thank you for your comments. We are glad to hear that you enjoyed your stay with us. Dorsett Wanchai, Hong Kong is located amid Wanchai and Causeway bay where the closest MTR station as well as numerous shopping and dining options are just in minutes of walk. In the future we will continue providing the best stay experience to all guests in Dorsett Wanchai, Hong Kong. Look forward to welcoming you back to our hotel soon.