Outdoor pool
Check availability

Reviews of Kimaya Sudirman Yogyakarta by Harris

3.5 out of 5
Kimaya Sudirman Yogyakarta by Harris
Jalan Jendral Sudirman 89, Yogyakarta, Yogyakarta

Reviews

8.2

Very good

Rating 10 - Excellent. 102 out of 307 reviews" "
Rating 8 - Good. 150 out of 307 reviews" "
Rating 6 - Okay. 36 out of 307 reviews" "
Rating 4 - Poor. 14 out of 307 reviews" "
Rating 2 - Terrible. 5 out of 307 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Gulvinder Singh, Selangor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here, huge room, clean and located very close to all the main attractions places.
Stayed 3 nights in Sep 2023

8/10 Good

Siti

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staffs are very frendly. I think, it needs more toilet papers for guests who do not use water spray .
Stayed 7 nights in Jun 2023
Response from Bambang Eko on 3 Aug,2023
Dear SitiWarmest greeting from Kimaya Sudirman, a quiescent home in Yogyakarta...It is such a great pleasure for us to have you stay at Kimaya Sudirman Yogyakarta By HARRIS and trust us as your home away from home on holiday in Yogyakarta.Please let us know what you may require during your stay to make your stay more memorableManagement and entire Team of Kimaya Sudirman Yogyakarta By HARRIS is hoping to welcome you again and truly hope that you will recommend our Hotel to your respective family or friends who will be visiting Yogyakarta in the near future.Best Regards,Bambang Eko Front Office Manager

10/10 Excellent

Volker

Stayed 6 nights in Aug 2022

8/10 Good

Soeliantoro

Stayed 1 night in May 2022

8/10 Good

Reza

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The welcome drink is good and the staff is friendly
Stayed 1 night in Mar 2022

10/10 Excellent

kevin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kimaya have a great staff service But they should improve cleaniness around public area
Stayed 3 nights in Feb 2022

10/10 Excellent

Bahruddin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

JIN WOO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
NO BATHTUB! Extra fee for Coffee/Tea at B'fast?!
This hotel was decent, but could have a few better things. For one, there was NO BATHTUB in either of our rooms, which it showed in the pictures. Why not? Not sure...but maybe they should take those pics down. Also, I thought breakfast was included, but no, it was a separate price. Finally, they charged extra for the tea and coffee at breakfast! Kinda sad, but that is how it was. Probably won't stay here again, but a decent Fitness Room and pool.
Stayed 1 night in Jun 2021

8/10 Good

Nanda, Singapore

Travelled with family
Liked: Cleanliness, staff & service
Good value, big and comfortable rooms and kids below 12 stays free
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and cozy
Great location, just 15mins away from Borobudur. Clean and very cozy
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. The breakfast can be made
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Friendly staff, closer to the shops have big room but the bed not comfortable very hard and house keeping not clean bathroom properly empty shower gel still in the shower, not replace towels need to ask, then every time my wife need to ask shower cap even we already told house keeping before we left the room.I thought every hotel when they clean the room all off that will refill or replace.
Stayed 4 nights in Dec 2019

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable, Strategic Location and Superb Service
Novotel staff are very friendly and considerate. They even
Stayed 3 nights in Dec 2019

6/10 Okay

Ellyfang

Stayed 1 night in Nov 2019

6/10 Okay

jT, Singapore

Business traveller
Liked: Staff & service
nothing to like. Lots of mosquitoes at the Lobby gourmet bar. Got so many bites to my foot until its too late...
Stayed 1 night in Nov 2019
Response from General Manager on 26 Nov,2019
Dear jT, Thank you for having time to give review to us. We are sorry that your experience did not meet your expectations. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the issue and prevent future occurrence. We hope to welcome you back again for a better journey with us. Sincerely, Stanislaw Pajdzinski General Manager

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The room cleaning should improve I.e wash the toilet instead of just changing the towels
Stayed 4 nights in Oct 2019

10/10 Excellent

ElmaZainuddin

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Strategic location - nice clean room - good spread of breakfast - you can walk to nearby mall and shopping street. Airport transfer available.
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good value. Charming pool. Restaurant aircon is very warm.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to Galeria Mall Yogyakarta, good breakfast food, spacious room, the staff are helpfull.
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very Efficient and Professional and Helpful Staffs
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern, luxury business hotel in a convenient downtown location. Great food options in the restaurant with an excellent breakfast buffet. The room was spacious and comfortable, and my only complaint is that the AC wasn't switched on in the room the first day (so when we tried to adjust the thermostat, nothing happened!). Fortunately, this was remedied the following day by the housekeeping staff. We would definitely stay here again.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying at Novotel and I plan to be back. Service was great, my room was cleaned early daily and given fresh towels!
Stayed 5 nights in Jul 2019

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay.
Great experience. Spa rates were over priced. But very clean rooms and lobby.
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Tiny rooms, found bug in breakfast food
The rooms are tiny. Not fit for 4-5 people as advertised. Booked a room which was advertised to accommodate 4 people - only 1 bed that can barely squeeze in 3 people (1 adult and 2 kids). There was no sofa bed for 4th person and they said they will charge for an extra bed. The staff didn't speak very good English. The dinner buffet was limited choice. During one breakfast, my son found a bug in one of the food. Overall not a hotel I would recommend to anyone.
Stayed 3 nights in Jul 2019
Response from Stanislaw Pajdzinski on 7 Aug,2019
Dear valued guest, Thank you for taking the time to tell us about your experience at the Novotel Yogyakarta. I am sorry that your experience did not meet your expectations please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stanislaw Pajdzinski General Manager

10/10 Excellent

Yulianto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Stay
Very pleasant stay. Would highly recommend to travellers with family members.
Stayed 6 nights in Jun 2019

10/10 Excellent

RobJawa, Boston

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in this and other hotels in the Yogya region and the Novotel remains the best in its price range. Rooms are reasonable, comfortable, and pleasantly laid out. Always good, the recently renovated restaurant has both poolside and interior spaces that are city, spacious, and pleasant. Food offerings include both Indonesian and European and are both good and reasonably priced. The pool setting is beautiful, and the hotel's fitness center has three good quality treadmills (and other machines), three full sets of weights, a weekly yoga class, and a nice lay out. Location is particularly convenient the University, but also offers easy access both to Jl. Malioboro and out-of-town tours. Above all, though, this hotel has a friendly and professional staff, and a Polish-born manager who knows Indonesia and runs the hotel well.
Stayed 6 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
will use this hotel again if we go to Yogyakarta
the hotel is comfortable, great location which makes easy to go to the place we want to go. clean and quiet big room
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
The location of the hotel is good as it is in city center & near to most of the city places like Malioboro street etc. However, the staff service is disappointing. we got our room after waiting for 1.5hrs and with continuous follow up on the same. The room cleaning staff was also very slow. whatever we requested for, we used to get half of it. For e.g.: 2 dental kits please and we got 1 dental kit etc.
Stayed 4 nights in Jun 2019
Response from Stanislaw Pajdzinski on 10 Jul,2019
Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Yogyakarta. I am sorry that your experience did not meet your expectations please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stanislaw Pajdzinski General Manager

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019
Response from Stanislaw Pajdzinski on 10 Jul,2019
Dear valued guest, Thank you for taking the time to tell us about your experience at the Novotel Yogyakarta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stanislaw Pajdzinski General Manager

6/10 Okay

Ivan

Disliked: Staff & service
Service not good
Stayed 2 nights in Jun 2019
Response from Novotel Yogyakarta on 10 Dec,2019
Dear Ivan, We really appreciate your comments regarding your stay with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you for your kind feedback, and we hope to see you again in the future for a better journey with us. Sincerely, Stanislaw Pajdzinski General Manager

2/10 Terrible

Verified traveller

Disliked: Cleanliness
The cleanliness is not desirable . Food could have been better. Hotel is old and needs upgrade.
Stayed 1 night in Apr 2019
Response from Stanislaw Pajdzinski on 14 May,2019
Dear Sir /Madam, Thank you for taking the time to tell us about your experience at the Novotel Yogyakarta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stanislaw Pajdzinski General Manager

8/10 Good

Mohamad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We were surprised by the hotel coz its our wedding anniversary. That feels good as the manager Mr Agung came personally to our room with the cake. The staffs were so helpful and caring. The staff at the restaurant were very pleasant and remembered us personally. Mr Dewa at the concierge was very courteous and help us with his ready smile. I hope I can come back with my family. We were looking forward to swim however it rain almost everyday ha3. Thank you so much for everything
Stayed 4 nights in Mar 2019
Response from Stanislaw Pajdzinski on 4 Apr,2019
Dear Mr Mohamad, Thank you for the great review of our hotel! We are happy to know you enjoyed your stay and for sure your recommendation and staff recognition would be great for our staff here. Thank you again and hope to see you again very soon. Sincerely, Stanislaw Pajdzinski General Manager

8/10 Good

Verified traveller

Stayed 2 nights in Mar 2019
Response from Stanislaw Pajdzinski on 4 Apr,2019
Dear Our Valued Guest, Thank you for the good review of our hotel! We are happy to know you enjoyed your stay and hope to see you again soon. Sincerely, Stanislaw Pajdzinski General Manager

6/10 Okay

Verified traveller

Stayed 4 nights in Mar 2019
Response from Stanislaw Pajdzinski on 4 Apr,2019
Dear Our Valued Guest Thank you for taking the time to tell us about your experience at the Novotel Yogyakarta. I am sorry that some of your experience did not meet your expectations please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stanislaw Pajdzinski General Manager

6/10 Okay

Verified traveller

Stayed 4 nights in Mar 2019
Response from Stanislaw Pajdzinski on 4 Apr,2019
Dear Our Valued Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Stanislaw Pajdzinski General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2019
Response from Stanislaw Pajdzinski on 4 Apr,2019
Dear Our Valued Guest, Thank you for the good review of our hotel! We are happy to know you enjoyed your stay and hope to see you again soon. Sincerely, Stanislaw Pajdzinski General Manager

6/10 Okay

Clara, Colombia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The property needs to be reforbished because everything looks old and smells very old The bath tub is liking in the side so the floor of the bathroom becomes flooded. The mop who the staff used is extremely old and poor condition and very dirty. The breakfast is good and the staff is very friendly and the price are affordable but the cleanest are very bad
Stayed 3 nights in Mar 2019
Response from Stanislaw Pajdzinski on 4 Apr,2019
Dear Ms Clara, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Stanislaw Pajdzinski General Manager

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Mar 2019
Response from Stanislaw Pajdzinski on 4 Apr,2019
Dear Our Valued Guest, Thank you for taking the time to share your feedback. I do apologize for inconvenience during your stay but If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Stanislaw Pajdzinski General Manager

8/10 Good

Jeanne Rini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Stanislaw Pajdzinski on 4 Apr,2019
Dear Ms Jeanne, Thank you for the good review of our hotel! We are happy to know you enjoyed your stay and hope to see you again soon. Sincerely, Stanislaw Pajdzinski General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from Stanislaw Pajdzinski on 4 Apr,2019
Dear Our Valued Guest, Thank you for the good review of our hotel! We are happy to know you enjoyed your stay and hope to see you again soon. Sincerely, Stanislaw Pajdzinski General Manager

2/10 Terrible

Verified traveller

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
None. Smell smoke, dirty. breakfast was okay mostly local foods. Not much selections for western breakfast.
Stayed 5 nights in Feb 2019
Response from Stanislaw Pajdzinski on 12 Mar,2019
Dear Our Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Yogyakarta. I am sorry that your experience did not meet your expectations please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stanislaw Pajdzinski General Manager

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A bit far from center and too close to mosque... which means you get wake up at 4am.. except of that everything else was nice
Stayed 4 nights in Feb 2019
Response from Stanislaw Pajdzinski on 12 Mar,2019
Dear Our Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stanislaw Pajdzinski General Manager

8/10 Good

RobJawa, Boston, MA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For tourism and access to Gadjah Mada University, this is one of the best hotels in Yogya -- and certainly one of the best priced in this price range. Convenient too to an adjacent mall, and lovely local restaurants within walking distance. Staff and management are great. The fitness center is good, but 2 of the 3 tread mills were under repair. But otherwise a very good center.
Stayed 2 nights in Jan 2019
Response from Stanislaw Pajdzinski on 13 Feb,2019
Dear RobJawa , Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stanislaw Pajdzinski General Manager

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2019
Response from Stanislaw Pajdzinski on 13 Feb,2019
Dear Our Valued Guest, Thank you for taking the time to tell us about your experience at the Novotel Yogyakarta. I am sorry that your experience did not meet your expectations please allow me to express my sincerest apologies. It is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stanislaw Pajdzinski General Manager

4/10 Poor

Bernardus

Disliked: Room comfort
long time to check in.... standard time to check in is 14.00 but the room not ready on the time...We still have to wait until 15.30 ........
Stayed 1 night in Dec 2018
Response from Stanislaw Pajdzinski on 13 Feb,2019
Dear Mr Bernardus, Thank you for taking the time to tell us about your experience at the Novotel Yogyakarta. I am sorry that your experience did not meet your expectations please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Stanislaw Pajdzinski General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good hotel
Good 4* hotel near tugu monument yogyakarta. Not far from tugu train station
Stayed 3 nights in Dec 2018
Response from Stanislaw Pajdzinski on 13 Feb,2019
Dear Our Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stanislaw Pajdzinski General Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location (airport, attractions, city center), it's very close to great restaurants as well.
Stayed 4 nights in Dec 2018
Response from Stanislaw Pajdzinski on 10 Jan,2019
Dear Valued Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stanislaw Pajdzinski General Manager

8/10 Good

Thomas

It was good, the room was clean, safe and tidy. My family were enjoyed to stay at this Hotel.
Stayed 4 nights in Nov 2018
Response from Stanislaw Pajdzinski on 2 Dec,2018
Dear Ms Mr Thomas, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stanislaw Pajdzinski General Manager