Please Note: We are not able to process any other type of request with this form. You can only cancel upcoming reservations. By submitting this form, you are giving us the permission to cancel your reservation. However, submitting this form does not guarantee a full reimbursement.
We follow the policies of our travel partners. Any cancellations, credits for future use, or fees are at their discretion. We cannot waive their policies or fees.
If your itinerary consists of two one-way tickets, each ticket will be processed according to the policies of the travel partner. If your itinerary does not qualify for full reimbursement or if we need additional information, we will contact you.
We will begin processing your request as soon as you submit the form.
Important: Given the exceptional circumstances, we may not be able to respond before your travel date. Please know that we are working to process your request as quickly as we can. No additional action is required unless you hear otherwise. Thank you for your patience. Please do not contact us for status updates. We will respond by email as soon as we are able to process your request.