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Reviews of Alma House

3 out of 5
Alma House
House Number 85 Olooti Street, Labone, Accra

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 19 reviews" "
Rating 8 - Good. 5 out of 19 reviews" "
Rating 6 - Okay. 3 out of 19 reviews" "
Rating 4 - Poor. 0 out of 19 reviews" "
Rating 2 - Terrible. 4 out of 19 reviews" "

7.6/10

Cleanliness

7.0/10

Staff & service

5.2/10

Amenities

7.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Paolo

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived nobody was at reception or anywhere. I selected my own my room after 10 minutes of trying to find someone. Lights constantly flickered, no drinking water, no towel, no soap. Breakfast was disgusting and they only take cash payment. Which was not written anywhere.
Stayed 1 night in Aug 2022

8/10 Good

Olukunle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's okay for the price
Stayed 1 night in Jun 2022
Response from JH on 4 Jul,2022
It was a pleasure having you stay with us, we hope you had a wonderful time and thank you for your review.

2/10 Terrible

Gabriel

Disliked: Staff & service
Stayed 11 nights in Dec 2021

8/10 Good

Ben

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Tidy and friendly small hotel in quiet area
Stayed with my wife and 3 kids in a family room. Hotel is small but well furnished, great AC to keep cool, and clean bathrooms. Generally better than the impression the photos give! Unfortunately broken shower (electrical fault) and broken wifi while we were there, but this is generally unsurprising for us in Ghana. Staff were really kind to my youngest son who had bad earache overnight, and were happy to head out and get us medicine and water bottles. They arranged a reasonable airport transfer van which was on-time and reliable. Overall good value and we had a great night's sleep in comfy beds. Breakfast options a little limited, but there are pancake, cupcake, yoghurt bar places less than a hundred yards down the road, as well as an Italian and Turkish restaurants.
Stayed 1 night in Nov 2021
Response from Justice on 30 Dec,2021
Dear Ben, Thank you very much for staying with us, we very much appreciate your comment about our hotel. Please be assured that your comments are very well taken and will be worked on swiftly. We will be happy to have you stay with us soon. Best Regards

10/10 Excellent

LALJI

Liked: Cleanliness, staff & service, room comfort
Cute little hotel.
Excellent service. The staff go out of their way for you. The main downside was that breakfast was included but could take 2 hours. Somedays i didn't get it until lunchtime. Also, quite often it was just bread and cheese spread.
Stayed 9 nights in Aug 2021
Response from Justice on 13 Sept,2021
Dear Lalji We thank you for staying with us and to improve on the breakfast the next time.

6/10 Okay

Verified traveller

Travelled with family
Ok
Stayed 5 nights in Jul 2021
Response from Justice on 13 Sept,2021
Thank you for your review

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
There was no car to pick me and felt stranded at the airport having alerted the property in advance for that service. There was no toilet roll, soap and towel after arriving in a taxi at the property at 10pm. Having consulted the staff on 3 different times for the above, toilet roll and soap were brought in 45 minutes time. I asked about the towel and l was told it had now been washed and it would be ready later on. The time was 11pm. I could not wait anymore, so l used my pyjamas trouser as a towel after showering. I do not recommend anyone to go there but to find a suitable hotel. I checked in on the 26/02/20 and checked out on the 27/02/20.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neat and clean
Neat and clean
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
WIFI NOT CONSISTENT, NOT ENOUGH TOWELS AVAILABLE IN A TIMELY FASHION, LACK OF BED SHEETS AND MATTRESSES CONDITION QUESTIONABLE.
Stayed 14 nights in Nov 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a great place, nice customer service and place
Stayed 1 night in Oct 2019

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

Clair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Lorice, Oakland

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was welcoming. Warm and professional, The property had a home away from from atomosphere. It felt like you were just going home. Breakfast was included and brought to your room each morning at what every time your requested , between a certain time window. Bathrooms were very clean. Hotel was gated there’s was security at the gate and parking. Places to eat around the hotel. Or not far away. I will stay here again. Prices of the hotel was great. Loved my stay
Stayed 2 nights in Nov 2018

8/10 Good

Lot

Alma is a Home away from home
Stayed 2 nights in Nov 2018

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second times a charm!
This is my second time staying here (last was Feb 2017) and it lived up to my expectations! Rooms are nice, bathrooms have everything you need and I can tell they are renovating some to make more modern too. Wifi is also great. The neighborhood is developing also and theres a new lounge about 3 doors down from Alma now (I recommend!). I stayed 3 times over a 3 week time and each time they were readily availabl I accomodate my day-ahead booking. My only suggestions are to have better ways to contact the night guard if we come in late so we dont have to keep knocking on the gate and also maybe more breakfast variety (fresh juice was yummy!). I look forwad to my future stays!
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Fair to say
Its fairly good hotel but during my stay internet access was not available. Cloth hangers was not provided in the room, even after my requests. They offered airport pick and drop, which was good.
Stayed 3 nights in Sep 2017

10/10 Excellent

Samira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2019

2/10 Terrible

ＴＫ, 大阪

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
なし
写真とは全く違う　　又従業員の態度など最低である　こんなホテルを高評価するのはおかしい 騙された気分です　私は二度と泊まらない
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel
Alma house is really nice with clean, comfortable rooms and very good beds. The location was perfect. Close to oxford street but still on a nice quiet street.
Stayed 2 nights in Nov 2017