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Reviews of Hotel Roca

2 out of 5
Hotel Roca
Travessera de la Font, 2, Alp

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 27 reviews" "
Rating 8 - Good. 14 out of 27 reviews" "
Rating 6 - Okay. 2 out of 27 reviews" "
Rating 4 - Poor. 2 out of 27 reviews" "
Rating 2 - Terrible. 2 out of 27 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Nikhil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in the mountains
Gem of a hotel in Alp Catalonia. Two stars don’t do justice to this family run enterprise with a modern decor. Located 15 mins drive from the ski pistes, your removed location is made good by the views of cerdanya.
Stayed 2 nights in Feb 2022

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Rather good, some flaws
Good: — Very clean room and hotel. — Very friendly staff. — Quiet hotel. Less good: — Average lackluster breakfast. — No exterior view from the bedroom. — Not a lot of storage furniture in the room. — Hotel closed in the afternoon at the advertised opening time.
Stayed 2 nights in Oct 2021

8/10 Good

Ondine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoyable stay
The room seems to have been refurbished recently. comfortable beds. Very nice breakfast. Perfect location.
Stayed 2 nights in Oct 2020

8/10 Good

Tobias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, lovely room
Great location, lovely rooms, breakfast could have been more fresh
Stayed 2 nights in Aug 2019
Response from Hotel Roca on 30 Aug,2019
Thank you for your comments, we would like to see soon. Regards

8/10 Good

Mercè

Liked: Cleanliness, staff & service
Un lloc fantàstic, cèntric, amb personal molt amable! Hi tornarem!!
Stayed 2 nights in Sep 2023

10/10 Excellent

José

Stayed 1 night in Apr 2023

2/10 Terrible

M.Carmen

Stayed 4 nights in Apr 2023

10/10 Excellent

ROLAND

Stayed 1 night in Apr 2023

4/10 Poor

IGNACIO

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

8/10 Good

Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena esperencia Agradable
Stayed 1 night in Mar 2023

8/10 Good

MARTA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tranquilo y bien ubicado.
Stayed 1 night in Mar 2023
Response from Hotel roca on 13 Mar,2023
Gracias, por su apoyo, esperamos verles pronto. Un saludo muy cordial Gracias.

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Desastre en la atención por parte de expedia. Intenté cambiar un día y no quisieron atender.
Stayed 1 night in Feb 2023

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2022
Response from hotel roca on 14 Dec,2022
Muchas gracias, un cordial saludo,

2/10 Terrible

D-italy Soluciones SL

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel viejo, en estado no pesimo y super caro
Stayed 1 night in Nov 2022
Response from hotel on 17 Nov,2022
Sentimos que se haya sentido incomodo, pero este no es el perfil de nuestros clientes. Un saludo,

8/10 Good

Elisabeth

Stayed 1 night in Sep 2022
Response from Hotel Roca on 5 Oct,2022
Muchas gracias por tu visita, esperamos verte pronto

8/10 Good

Benjamin

Stayed 1 night in Aug 2022
Response from hotel roca on 25 Aug,2022
Muchas gracias, un saludo muy cordial, hasta muy pronto.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel ideal, silencioso y familiar.
Stayed 2 nights in Nov 2021

8/10 Good

ekkehard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2021

8/10 Good

Ignacio

Liked: Cleanliness, staff & service, room comfort
Habitación remodelada buena
Hotel céntrico y bueno solo si vas a las habitaciones remodeladas (las de las fotos), pero si te tocan las antiguas son bastante justitas. Vale la pena hacer un upgrate por 9€ a las nuevas habitaciones
Stayed 1 night in Dec 2020

8/10 Good

Montserraat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2020

4/10 Poor

Tatiana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pésimo
Las habitaciones no son las que te muestran. Tienen otras nuevas, recién reformadas, y cuando llegas te das cuenta y pagas más para poder dormir desentemente. Ademas, pésima atención. Cero atención al cliente. Mala predisposición (y fuimos a celebrar Navidad con lo cual esperábamos un poco de calidez humana).
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with partner
Buena ubicación, reformado dependiendo de la zona. Ideal para ir a esquiar o hacer rutas.
Stayed 3 nights in Dec 2019

8/10 Good

Araceli

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disfruta de tu estancia
Muy confortable y ameno.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Eulalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from 17538 on 6 Sept,2018
muchas gracias, un cordial saludo,