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Reviews of Scandic CPH Strandpark

4 out of 5
Scandic CPH Strandpark
Amager Strandvej 401, Kastrup

Reviews

8.6

Excellent

Rating 10 - Excellent. 545 out of 1021 reviews" "
Rating 8 - Good. 297 out of 1021 reviews" "
Rating 6 - Okay. 107 out of 1021 reviews" "
Rating 4 - Poor. 37 out of 1021 reviews" "
Rating 2 - Terrible. 35 out of 1021 reviews" "

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

carol

Travelled with group
Liked: Cleanliness, staff & service
All Staff were wonderful including at dining room. Disappointed in TV....no news or English channels, no refrigerator in room, no access to ice.
Stayed 1 night in May 2024

10/10 Excellent

SAJAN, CINCINNATI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel. The rooms are spacious, very clean and the bathroom is fantastic. The breakfast that's included is also amazing. Excellent Ocean view. And only about 15 to 20 minutes from downtown Copenhagen. Excellent hotel. The daytime staff when I was leaving were excellent and very courteous. And the dining staff at the breakfast were also excellent
Stayed 2 nights in May 2024

6/10 Okay

Lucy

Super confusing that there is like 5 scandic hotels in the same city. The hotel was nice and clean. Breakfast was okay. Good location for the airport.

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely views and breakfast included was a plus.
Stayed 1 night in May 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Patricia, Thunder bay

Travelled with partner
Liked: Amenities
Wonderful hotel. Close to airport We had an amazing view of the sea and sailboats from our room. The top floor bar and patio had amazing views as well. Very friendly and helpful staff
Stayed 1 night in May 2024

10/10 Excellent

María

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I like the most was the attention and helpful that the staff had and also the cleaning that this hotel had all around. Also the variety of food at the breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful place to stay. A very helpful staff and close to the airport.
Stayed 1 night in Apr 2024

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
great views out to sea. good hotel. I thought the quality of the room furniture was a bit lacking given the quality of everything else, but a small thing. location no use for the city but great for the airport and bridge.
Stayed 1 night in Apr 2024

10/10 Excellent

Carmela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the airport but did not hear airplane noise. Food was very good!
Stayed 1 night in Apr 2024

10/10 Excellent

Victoria Managuelod

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great, 1 receptionist let me get coffee & said it's in his at 9pm. Close to Metro & airport & there is a shuttle to & from airport just have to book in advance
Stayed 3 nights in Apr 2024

8/10 Good

Leszek

Stayed 1 night in Apr 2024

8/10 Good

Marion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Careful if arriving after 10pm as shuttle doesn’t operates after 10pm…when I call d they told me it was only a 5 min walk but not true…had to pay taxi 91 krone for a 1.3 km ride!!!
Stayed 1 night in Apr 2024

8/10 Good

Mingming

Travelled with family and small children
Liked: Staff & service, amenities
It’s an airport hotel and it served its purpose well. We stayed over night for a transit. The check in near mid night was efficient, a bit confusion there because Expedia was down and they couldn’t follow up some of my questions which were sent via Expedia. Room was clean. Breakfast buffet was great, late checkout at 12 pm was perfect. The only issue was that there wasn’t any hotel shuttle transfer from and to the airport during weekend. Taxi was the only choice, the ride took 5 mins.
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Comfortable room, lovely bed, and very friendly staff. Breakfast in the morning was great - lots of options to choose from. Walkable from the airport, but a shuttle service made the trip back to the airport a breeze.
Stayed 1 night in Apr 2024

8/10 Good

Deep

Liked: Cleanliness
Bar good
Stayed 2 nights in Apr 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable. The view from the room was nice.
Stayed 1 night in Apr 2024

10/10 Excellent

Keir

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is great. The stuff is nice and super helpful in recommending where to eat and where to go. They offer free shuttle service, but ends at 4.
Stayed 1 night in Apr 2024

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very disappointed that the shuttle to the airport was not available
Stayed 1 night in Apr 2024

6/10 Okay

Esther

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Please update property information to warn guests that shuttle service to/from airport is limited to certain days, that dinner seating is also limited (but there’s a cute family owned restaurant a short walk away), and that the bar area closes very early on Saturday afternoon.
Stayed 1 night in Apr 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night for layover. Staff was very helpful. Clean, nice facility. Delicious restaurant.
Stayed 1 night in Mar 2024

8/10 Good

Rich

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ass. Front Office Manager on 27 Mar,2024
Dear Rich.Thank you for taking your time to rate Scandic CPH Strandpark.I hope that you enjoyed your stay with us and hope to see you again soon. Kind regards.Louise

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and convenient. The front was a little sparsely planted but maybe it was because it was before spring.
Stayed 1 night in Mar 2024
Response from Ass. Front Office Manager on 27 Mar,2024
Dear Clint.Thank you very much for choosing to stay with us and for taking the time to share your valuable feedback. Im thrilled to hear that you found your experirence to be great and convenient. I hope you would like to visit us again soon.Kind regards.Louise

10/10 Excellent

amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from Ass. Front Office Manager on 13 Mar,2024
Dear Amy.Thank you for taking your time to rate Scandic CPH Strandpark.I hope that you enjoyed your stay with us and hope to see you again soon. Kind regards.

10/10 Excellent

Brian, Mc Lean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an extremely pleasant overnight stay at the Scandic before flying out of Kastrup. Very quiet, convenient to the metro, and has an excellent breakfast buffet.
Stayed 1 night in Feb 2024
Response from Ass. Front Office Manager on 13 Mar,2024
Dear Brian.Thank you for your positive feedback. Im delighted to hear you had an extremely pleasant stay with us. I appreciate your kind words and I hope to welcome you back again next time your are visiting Copenhagen.Kind regards.Louise

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed for only one night and had an early flight the next morning. The room was perfect, clean and cozy. We arrived at 8pm and the lobby and halls were quiet. We absolutely recommend this hotel.
Stayed 1 night in Feb 2024
Response from Ass. Front Office Manager on 13 Mar,2024
Dear Kimberly.Thank you so much for your positive feedback. Im thrilled to hear that you enjoyed your short stay with us and found our room clean and cozy. Your recommendation means a lot to us and were grateful for your kind words.I hope we have the pleasure of welcoming you back for another stay in the future.Kind regards.Louise

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay the night before a flight. Quick walk to the airport.
Stayed 1 night in Jan 2024
Response from Assistant Front Office Manager on 16 Jan,2024
Dear Eva,Thank you for choosing our hotel and sharing your positive experience. I'm delighted to hear that you found our location convenient for your pre-flight stay.I hope to welcome you back for another comfortable and convenient stay whenever your travels bring you to Copenhagen.Kind regards.LouiseAssistant Front Office Manager

6/10 Okay

Jacqueline

Travelled with family
Liked: Cleanliness, property conditions & facilities
Fairly glum at reception but much more upbeat staff on departure. Minuscule room, but clean.
Stayed 1 night in Dec 2023
Response from Assistant Front Office Manager on 18 Jan,2024
Dear Jacqueline.Thank you for taking the time to share your feedback.Im pleased that you recognized the cleanliness of the room. Maintaining a clean and comfortable environment is a top priority for us. Kind regards.LouiseAssistant Front Office Manager

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stop in our European tour. The staff was very friendly and helpful for our late arrival and late departure.
Response from Assistant Front Office Manager on 18 Jan,2024
Dear Jerry.Thank you for your amazing feedback and rating. Thank you for choosing our hotel as a stop on our European tour. Im delighted to hear that my staff made your stay memorable with their friendly and helpful assistance. We always strive to do our best and provide the best service.I look forward to welcoming you back in the future.Kind Regards.LouiseAssistant Front Office Manager

10/10 Excellent

Reginald, LaCrosse

Stayed 1 night in Jan 2024
Response from Assistant Front Office Manager on 27 Jan,2024
Dear Reginald.Thank you for taking your time to rate Scandic CPH Strandpark.I hope that you enjoyed your stay with us and hope to see you again soon.Kind regards.Louise.Assistant Front Office Manager

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from louise on 16 Jan,2024
Kære Josephine.Først og fremmest skal du have tusind tak for at give os en fantastisk positive rate. Det betyder meget for os.Jeg håber, du har lyst til at besøge os igen til endnu et godt ophold.De bedste hilsner fra.LouiseAsstiastant Front Office Manager

10/10 Excellent

Barton

Stayed 1 night in Oct 2023
Response from Louise on 16 Jan,2024
Dear Barton.Thank you for taking your time to give us a great rating at Scandic CPH Strandpark.I hope to welcome you back in the near future.Kind regards.Louise.Assistant Front Office Manager

10/10 Excellent

SAYAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I particularly enjoyed the view from my room as it was facing the North Sea.Staff was very accommodating to allow me checkin before the scheduled time.Walkable to metro station that takes you straight to Christmas markets.One thing which was disappointing was the airport shuttle service which I did not get even though it was mentioned in the website
Stayed 3 nights in Dec 2023
Response from Louise on 16 Jan,2024
Dear Sayan.Im delighted to hear that you have enjoyed your stay with us. Especially that you like your room with the amazing view to the sea. Im pleased you had a smooth check-in experience.I look forward to welcome you again at Scandic CPH StrandparkKind regards.LouiseAssistant Front Office Manager

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Assistant Front Office Manager on 16 Jan,2024
Dear Jenny.Thank you for taking your time to rate Scandic CPH Strandpark.I hope that you enjoyed your stay with us and hope to see you again soon. Kind regards.Louise.Assistant Front Office Manager

8/10 Good

jaclyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay!
My family and I enjoyed our stay at the CHP strandpark. The breakfast was excellent. So many options, and brilliant vegan options! Overall the hotel was in excellent condition. Location wise it's great. An added touch is being collected from the airport. However it is close to a Metro line so walkable! The only negative part of the stay was that we had to move rooms. Which is never fun with 2 kids, after we had unpacked! There were issues with the hot water and we couldn't get cool water in the shower for the kids. So it burnt them. The room we moved to wasn't as nice or as clean. Loo paper was stuck to the room of the shower. Which wasn't pleasant at all.
Stayed 6 nights in Sep 2023
Response from James on 30 Nov,2023
Dear JaclynThanks so much for your feedback and it's great to see that you enjoyed your stay. I am so sorry to read that your shower developed a problem and you had to change rooms, and also to read that you found the new room was not up to the standard of cleanliness we expect for all our guests. I hope you raised the issue with the reception team while you were here and gave them the chance to respond.Best wishesJamesScandic CPH Strandpark reception

8/10 Good

Meredith

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
We loved almost everything about this property, but please clean the carpets in the dining area. Everything else was amazing.
Stayed 3 nights in Sep 2023
Response from Reception on 22 Nov,2023
Thank you Meredith for your feedback. We will inform our cleaning staff.We hope we can welcome you back soon

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent option for those who need to stay close to the Copenhagen airport. It is an easy walk from both the Kastrup Metro stop and the airport, and right on the harbor for good views of shipping and the bridge to Sweden. Our room was spacious, spotless, and comfortable, and the breakfast offerings varied and very good.
Response from Reception on 22 Nov,2023
Thank you William for your very positive feedback about your stay. We are delighted to see that you were pleased with your experience.

10/10 Excellent

Christopher

Stayed 1 night in Oct 2023
Response from Reception on 8 Nov,2023
Dear Christopher, I am very pleased to hear that you enjoyed your stay here at Scandic CPH Strandpark.. We always strive to do our best and provide the best service. We hope to see you again soon. Best Regards, Reception

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Reception on 8 Nov,2023
Dear Victoria, I am very pleased to hear that you enjoyed your stay here at Scandic CPH Strandpark.. We always strive to do our best and provide the best service. We hope to see you again soon. Best Regards, Reception

10/10 Excellent

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property and the staff is very attentive. We talked with the staff with regards to the taxi problem and they were very helpful. The taxi drivers don't appreciate the short trip and were very unpleasant. One of the reasons I had booked this property is that it offered their own transportation. It would be great if they extended their own transportation for the weekends. Thank you for a lovely stay.
Response from Reception on 8 Nov,2023
Dear Carolyn, I am very pleased to hear that you enjoyed your stay here at Scandic CPH Strandpark.. We always strive to do our best and provide the best service. We hope to see you again soon. Best Regards, Reception

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice with a free airport shuttle.
Stayed 1 night in Oct 2023
Response from Reception on 8 Nov,2023
Dear Daniel, I am very pleased to hear that you enjoyed your stay here at Scandic CPH Strandpark.. We always strive to do our best and provide the best service. We hope to see you again soon. Best Regards, Reception

2/10 Terrible

Amanda

Stayed 1 night in Oct 2023
Response from Reception on 22 Nov,2023
I am sorry to see that you have given us one star and I hope that you contacted the staff at the reception regarding any possible deficiencies that may have been during your stay.

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area, walking distance from Kastrup metro stop. This is the first stop from the airport. Breakfast buffet and restaurant venue is impressive; scrambled eggs, hash browns, pate, diced ham, croissants, etc. I can see that the hotel is newly conconstructed. Comfortable room and bed.
Stayed 1 night in Oct 2023
Response from Reception on 8 Nov,2023
Dear Jerry, I am very pleased to hear that you enjoyed your stay here at Scandic CPH Strandpark.. We always strive to do our best and provide the best service. We hope to see you again soon. Best Regards, Reception

10/10 Excellent

Myles

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility with efficient friendly staff.
Stayed 1 night in Oct 2023
Response from Reception on 28 Oct,2023
Dear Myles, Thank you for your good feedback and rating. I am very pleased to hear that you enjoyed your stay here at Scandic CPH Strandpark.. We always strive to do our best and provide the best service. We hope to see you again soon. Kind regardsReception

4/10 Poor

Denis

Disliked: Staff & service
The hotel didn’t provide the shuttle and gave us wheelchair adapted room and bathroom stating no availability even though rooms were available for reservation. Very disappointing service.
Stayed 1 night in Oct 2023
Response from Reception on 8 Nov,2023
Dear Dennis, Thank you for taking your time to rate Scandic CPH Strandpark.I am sorry to see that you have given us two stars and I hope that you contacted the staff at the reception regarding any possible deficiencies that may have been during your stay. Best Regards, Reception

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love Copenhagen...
...so I might not be objective. This is perfect hotel in perfect location.
Stayed 1 night in Oct 2023
Response from Reception on 28 Oct,2023
Dear Joanna, Thank you for your good feedback and rating. I am very pleased to hear that you enjoyed your stay here at Scandic CPH Strandpark.. We always strive to do our best and provide the best service. We hope to see you again soon. Kind regardsReception

10/10 Excellent

terese

Travelled with partner
Great breakfast. Great view from the 10th floor. Shuttle to the hotel was not to be found so it is a bit of a walk 12 min with luggage. I think you can order shuttle pick up but i was not aware of this until after my arrival
Stayed 1 night in Oct 2023
Response from Reception on 28 Oct,2023
Dear Terese, Thank you for your good feedback and rating. I am very pleased to hear that you enjoyed your stay here at Scandic CPH Strandpark.. We always strive to do our best and provide the best service. We hope to see you again soon. Kind regardsReception

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Metro was close by. Wry safe and clean area. Lots of little playgrounds on the way. My son stopped and played in all of the . Great breakfast in the morning and free shuttle left right on time. It was really nice. Will return.
Stayed 1 night in Oct 2023
Response from Reception on 8 Nov,2023
Dear Diana, I am very pleased to hear that you enjoyed your stay here at Scandic CPH Strandpark.. We always strive to do our best and provide the best service. We hope to see you again soon. Best Regards, Reception

8/10 Good

Teri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very close to the airport which is convenient and they have a great restaurant and a nice guy bar. The staff were very helpful and they have a shuttle that takes you to the airport or picks you up from the airport
Stayed 1 night in Oct 2023
Response from Reception on 8 Nov,2023
Dear Teri, Thank you for taking time to give us a review. I am pleased that our staff delivered a good service and that you liked our location. We hope to see you again. Best Regards, Reception