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Reviews of Alamo Inn & Suites

2 out of 5
Alamo Inn & Suites
1140 W Katella Ave, Anaheim, CA

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1306 out of 2122 reviews" "
Rating 8 - Good. 576 out of 2122 reviews" "
Rating 6 - Okay. 166 out of 2122 reviews" "
Rating 4 - Poor. 46 out of 2122 reviews" "
Rating 2 - Terrible. 28 out of 2122 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Daniela, Orange

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall 4.5 out of 5. Could be a tad cleaner but honestly not bad at all! So convenient!
Stayed 1 night in May 2024
Response from Front Desk Management on 22 May,2024
Thank you for sharing about your stay!

8/10 Good

Jim

Liked: Cleanliness
Stayed 3 nights in Feb 2024
Response from Front Desk Management on 21 May,2024
Thank you for your feedback!

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from KP on 20 May,2024
Thank you

10/10 Excellent

Lisa, Denver

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is always so kind and the property is well cared for. Plus, the walk to Disney is so easy! We always stay here. :)
Stayed 3 nights in May 2024
Response from Front Desk Management on 20 May,2024
Thank you for sharing your feedback - we are honored that you have chosen to stay with us!

6/10 Okay

Nikkela

Travelled with partner
Disliked: Amenities
Room was right across from elevator and it was very loud.
Stayed 3 nights in Apr 2024
Response from Front Desk Management on 21 May,2024
Thank you for sharing about your stay!

8/10 Good

Jessica, Prineville

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024
Response from KP on 20 May,2024
Thank You!

10/10 Excellent

KUMAR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet neighborhood, enough parking spots and safe place.
Stayed 1 night in May 2024
Response from KP on 17 May,2024
Thank you for staying with us!

10/10 Excellent

Sherry Lynn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again about 10 mins to Disney downtown Denny’s is next door Excellent stay
Stayed 4 nights in May 2024
Response from KP on 17 May,2024
We look forward to your next stay!

10/10 Excellent

Diana Ya Men

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice safe location that is walkable to Disneyland. Lots of dining nearby. We booked the family suite and loved how spacious the rooms were! Everything was clean and tidy.
Stayed 5 nights in Apr 2024
Response from Front Desk Management on 16 May,2024
Thank you for sharing about your stay!

10/10 Excellent

Bryan

Stayed 1 night in May 2024
Response from Front Desk Management on 16 May,2024
Thank you for your feedback!

10/10 Excellent

Karolina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s about a 20 minute walk from the entrance of Disneyland park (towards Downtown District). About a 5 min drive in Uber ($5-10 ride) towards the main entrance of the parks. The bathroom floor smelled of urine and we found out later that the toilet was leaking every time you flush the toilet, the floor was sticky and made our feet smell. Overall, it was a great stay, comfortable beds and spacious:)
Stayed 3 nights in Jan 2024
Response from KP on 14 May,2024
Thank your for letting us know. Looks like this reservation was back in January, Have you stayed with us recently? We would like to know the room number you stayed at so we can address this to out maintenance team.

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good. I would stay here again but perhaps ask for a second floor unit so I didn’t have to hear someone walking overhead. Staff was very helpful and polite.
Stayed 2 nights in May 2024
Response from Front Desk Management on 9 May,2024
Thank you for sharing your feedback with us!

10/10 Excellent

dusti

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful stay. 20 minute walk to Disneyland.
Stayed 3 nights in May 2024
Response from Front Desk Management on 9 May,2024
We are happy you enjoyed a beautiful stay!

10/10 Excellent

dream

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. A great value for the location, amenities and service. I will book again when I'm in the area.
Stayed 2 nights in May 2024
Response from Front Desk Management on 9 May,2024
Thank you for your feedback - we look forward to having you with us again!

10/10 Excellent

Kati

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at the Alamo for many years now. I love the convenience of walking to Disneyland, parking my car is included with my stay. This hotel is clean and I always feel safe. It's quiet with comfy beds. Great water pressure for showering or bathing. The refrigerator and microwave make bringing my own food convenient. Amazing staff who are super helpful.
Stayed 4 nights in May 2024
Response from Front Desk Management on 7 May,2024
Thank you for your kind feedback!

10/10 Excellent

Lilia, Stockton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Bed was really comfortable too. Not bad for the price
Stayed 5 nights in Apr 2024
Response from Front Desk Management on 7 May,2024
We are glad you enjoyed your stay!

10/10 Excellent

Daniela

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stood here in October of 2023 and enjoyed it! Boone sit again may 2024 for our Disney trip! It’s close to Disney although we enjoy driving to the parking garage. Never had a problem. Rooms are nice size and clean. The pool and jacuzzi are the best! Just wish parking was bigger.
Stayed 2 nights in May 2024
Response from Front Desk Management on 7 May,2024
Thank you for your feedback!

10/10 Excellent

Oyuky

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are so clean and seem updated which was a nice surprise considering the outside but the area around is nice a lot of eating places plus convenience stores, and walkable to Disney closest to downtown Disney. Bed sheets were nice and clean loved that it had hard wood floors instead of carpet and bathrooms were clean as well no complaints plus it had a good range of good channels on tv. It had Microwave and fridge as well so convenient!
Stayed 1 night in May 2024
Response from Front Desk Management on 7 May,2024
Thank you for sharing about your stay!

10/10 Excellent

Valerie, Kirtland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alamo is always so clean, staff very friendly and walkable to Disney. Always our hotel to book when we visit Disneyland
Stayed 2 nights in Apr 2024
Response from Front Desk Management on 2 May,2024
Thank you for your very kind words - we look forward to having you with us again!

10/10 Excellent

arlette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenience
Stayed 2 nights in Apr 2024
Response from Front Desk Management on 2 May,2024
Thank you for your feedback!

2/10 Terrible

Torri

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Construction in next room, traffic noise and children screaming running up and down all night
Stayed 2 nights in Apr 2024
Response from Front Desk Management on 27 Apr,2024
We are sorry you did not have a great stay and look forward to doing what we can to provide a better guest experience!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Front Desk Management on 28 Apr,2024
We are glad you enjoyed your stay!

8/10 Good

Jorge

Stayed 2 nights in Apr 2024
Response from Front Desk Management on 14 May,2024
We appreciate your feedback!

10/10 Excellent

Robert

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable spot walking distance to disney. We have stayed here twice and never had any issues. Would recommend.
Stayed 2 nights in Apr 2024
Response from Front Desk Management on 24 Apr,2024
Thank you for your feedback and recommendation!

10/10 Excellent

Daniel

Travelled with family
Liked: Amenities
Very very clean
Stayed 2 nights in Apr 2024
Response from KP on 24 Apr,2024
Thank You for staying with us!

10/10 Excellent

BENJAMIN

Stayed 2 nights in Apr 2024
Response from KP on 13 May,2024
THANK YOU!

10/10 Excellent

Jacqueline

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! I stayed here with my family and we were close enough to walk to Disneyland. The rooms were clean and the staff was friendly.
Stayed 2 nights in Mar 2024
Response from Front Desk Management on 23 Apr,2024
Thank you for sharing about your stay!

8/10 Good

Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I really like this place. Very clean facility with a generally low cost rate. The only things I wish were different are, I wish there were curtains to pull in front of your rooms window at night, all you’re offered if the blinds which makes it easier for people to see in and causes a bright room in the mornings. I wish there was a secondary lock on the door like a chain or a flip out door stop, the only thing offered is the one deadbolt. We stayed on the 3rd floor and those rooms have a moderately sized bathroom window, but it is eye level with the public, so if you’re in the bathroom airing out the room from your hot shower (like I was doing) people can walk on by and see clear as day into the bathroom (which happened). This motel is great don’t get me wrong, those three (3) things are just the reason it gets a 4 out of 5. I will be staying here again. It’s a good motel.
Stayed 2 nights in Apr 2024
Response from Front Desk Management on 23 Apr,2024
Thank you for sharing such detailed feedback - we look forward to building on our guest experience!

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and super close to Disney. Great place to stay for a quick trip
Stayed 2 nights in Apr 2024
Response from KP on 22 Apr,2024
Thank you for staying with us!

10/10 Excellent

Sandy

Stayed 2 nights in Apr 2024
Response from Front Desk Management on 11 May,2024
Thank you for your feedback!

10/10 Excellent

Karla

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from KP on 22 Apr,2024
Thank You!

10/10 Excellent

thomas r

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff clean room.
Stayed 2 nights in Apr 2024
Response from KP on 20 Apr,2024
Thank You!

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and very clean rooms great price
Stayed 1 night in Apr 2024
Response from KP on 20 Apr,2024
We look forward to your next stay

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is probably the eighth time that I’ve spent at this hotel. Very convenient, free parking, and within walking distance of the Disneyland parks. I will continue to be a returning guest!
Stayed 1 night in Apr 2024
Response from KP on 18 Apr,2024
We appreciate your feedback, thank you for making us your go to place when visiting Anaheim.

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from KP on 18 Apr,2024
Thank You!

8/10 Good

Jasmine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Walking distance to the parks.
Stayed 4 nights in Apr 2024
Response from Front Desk Management on 18 Apr,2024
Thank you for your feedback!

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Friendly and kind. Room was clean and comfy. Not too loud considering we were right next to heavy traffic areas
Stayed 1 night in Apr 2024
Response from Front Desk Management on 18 Apr,2024
Thank you for sharing about your stay!

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the parks with a short walk to downtown Disney. great parking, friendly staff and always clean. Affordable place we always chose to stay at when we make our trip to the states.
Stayed 5 nights in Feb 2024
Response from Front Desk Management on 16 Apr,2024
Thank you for sharing about your stay with us!

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
😎👍
Stayed 4 nights in Apr 2024
Response from Front Desk Management on 16 Apr,2024
Thank you for your feedback!

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our go to place to stay when visiting Disneyland. Staff was very friendly and helpful.
Stayed 2 nights in Mar 2024
Response from Front Desk Management on 16 Apr,2024
Thank you for your feedback!

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, property conditions & facilities
I am a function over form individual at this point of my life. We have stayed here many times and have never had a problem. The location, across the street from the Disneyland Resort and not charging for parking(the most ridiculous thing that hotels charge you to park when you are staying at the property) make it a perfect choice for a reasonable priced stay while visiting Disneyland. Will not be confused with a high priced resort, but all hotel rooms look the same with your eyes closed. One issue this time however, when we checked in we were told that upgraded us to a double queen. Bigger room, good for us. Got to the room, note hanging on the door saying due to construction the water would be turned off for a few hours. Not great ,but might not be in the room at that time. Had to take a break, got to the room and no water was the least of the inconvenience . Pounding on pipes and power tools making so much noise had to leave the room. Front desk, you need to tell the whole truth paying guests. Fibs by omission are still fibs.
Stayed 2 nights in Apr 2024
Response from Front Desk Management on 13 Apr,2024
Thank you for your honest feedback! We are sorry for the troubles you experienced on your recent stay and look forward to doing better as we balance the need to keep the property in good shape.

4/10 Poor

Kylie

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We stay at this location quite often. And up until this trip, have had nothing but a positive experience. However, this particular stay was not enjoyable in the slightest. The inn is having work done in a number of rooms, which is absolutely not the issue. The issue is that they chose to place my wife and myself in a room that was literally in the middle of two rooms being worked on, without a single word of warning or heads up or even asking if we would be okay with that. We were on vacation and just wanting a peaceful couple of mornings before getting ready to head to Disneyland, but that did not happen. Around 7:30/8am on both mornings we stayed, there was pounding, drilling, music, and all manner of noise on both sides of us. Even the workers refurbishing the rooms were surprised that the hotel chose to put guests in the room we were given. Again, the fact that they were having work done on rooms was not the issue. The issue was that the hotel put us in that room in the first place and completely disregarded to warn us about the disturbance and did nothing when I mentioned it at checkout. If you are a guest considering staying here, it’s actually a wonderful place to stay. But consider asking that your room not be by the construction being done, otherwise you will have some very loud and disruptive mornings.
Stayed 2 nights in Apr 2024
Response from Front Desk Management on 12 Apr,2024
Thank you for sharing your feedback with us. We are very sorry for the disturbance you experienced and look forward to doing better next time! The work was only being done on one side (not both), but still, we will share this with our maintenance team.

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
15 minute walk to downtown Disney.
Stayed 3 nights in Apr 2024
Response from Front Desk Management on 12 Apr,2024
Thank you for your feedback!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean, friendly staff, theme park nearby and they let you park if you arrive before your check-in
Response from Front Desk Management on 12 Apr,2024
Thank you for your feedback!

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Review for room #133: 20 minute walk to entrance to Downtown Disney is nice. Walls are very thin; could hear everyone walking and talking outside and above us.. I thought the window was open, but it wasn't. Very nice staff and nice to have a refrigerator and microwave.
Stayed 2 nights in Apr 2024
Response from Front Desk Management on 12 Apr,2024
Thank you for sharing your feedback with us!

10/10 Excellent

Olivia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an awesome location if you plan to go to Disney! It’s in a convenient location, clean rooms, great customer service, and we were able to park and leave our vehicle at the hotel prior to check in!
Stayed 1 night in Apr 2024
Response from Front Desk Management on 13 Apr,2024
Thank you for your feedback!

6/10 Okay

Miquela, Benicia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean, wonderful customer service. However the walls are thin. We had a room on the first floor and could hear the people upstairs talking all night. Also every thin they dropped, every step they took and everything they dropped. If you stay here, try to get a room on the 2nd floor.
Stayed 3 nights in Apr 2024
Response from Front Desk Management on 11 Apr,2024
Thank you for sharing your feedback with us!

6/10 Okay

SONNETTE

Travelled with family and small children
Convenient location to Disneyland. Room was comfortable and clean.
Stayed 2 nights in Apr 2024
Response from Front Desk Management on 16 Apr,2024
We appreciate your feedback!

10/10 Excellent

Bonita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to Disneyland well lit and very clean.
Stayed 3 nights in Apr 2024
Response from Front Desk Management on 11 Apr,2024
We are glad you enjoyed your stay with us!

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was safe
Stayed 2 nights in Apr 2024
Response from Front Desk Management on 11 Apr,2024
Thank you for your feedback!