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Reviews of Homewood Suites by Hilton Lawrenceville Duluth

3 out of 5
Homewood Suites by Hilton Lawrenceville Duluth
1775 N Brown Rd, Lawrenceville, GA

Reviews

9.4

Exceptional

Rating 10 - Excellent. 352 out of 479 reviews" "
Rating 8 - Good. 97 out of 479 reviews" "
Rating 6 - Okay. 15 out of 479 reviews" "
Rating 4 - Poor. 7 out of 479 reviews" "
Rating 2 - Terrible. 8 out of 479 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Katrina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. Staff was very friendly
Stayed 1 night in Apr 2024

10/10 Excellent

Jill Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at your hotel. It was clean, quiet and an easy drive to the Gas Arena. We felt safe and they had a great breakfast. We had a super early flight and the front desk kindly made us some coffee for our drive to the airport. The cleanliness was outstanding!
Stayed 3 nights in Apr 2024
Response from Angel on 29 Apr,2024
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel!

10/10 Excellent

Jennifer

Business traveller
Liked: Property conditions & facilities
Always an easy and pleasurable stay. Hotel staff and guests are very nice. Especially the dogs!
Stayed 1 night in Apr 2024
Response from Angel on 23 Apr,2024
Thank you for the review and we are glad to hear that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Angel on 23 Apr,2024
Thank you for the review and we are glad to hear that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff everyone was polite from the front desk to maids and staff that served breakfast just fantastic and polite staff
Stayed 7 nights in Mar 2024
Response from Angel on 23 Apr,2024
Thank you for the review and we are glad to hear that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Tanairy, Lilburn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect, clean, and staff was amazing!
Stayed 2 nights in Mar 2024
Response from Angel on 23 Apr,2024
Thank you for the review and we are glad to hear that you enjoyed your stay with us. We hope to see you again soon.

10/10 Excellent

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice breakfast bar was good. Comfortable bed nice shower.
Stayed 1 night in Mar 2024
Response from Angel on 20 Mar,2024
Thank you for your review. It's great to hear that you enjoyed your stay! We hope you choose to stay with us again soon.

10/10 Excellent

Jimerion

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, customer service was a-1
Stayed 2 nights in Mar 2024
Response from Angel on 20 Mar,2024
Thank you for your review. It's great to hear that you enjoyed your stay! We hope you choose to stay with us again soon.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Angel on 20 Mar,2024
Thank you for your review. It's great to hear that you enjoyed your stay! We hope you choose to stay with us again soon.

8/10 Good

Celeste, monroeville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay at this property again. The only problem was we were not able to use our key to get in our room for about an hour. I sat outside in the hallway on the floor until maintenance was able to take the door apart and install a new battery, but other than that the hotel stay was great!
Stayed 4 nights in Mar 2024
Response from Angel on 15 Mar,2024
Thank you very much for your review we due apologize for the inconvenience.

10/10 Excellent

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are spacious
Stayed 1 night in Jan 2024
Response from Angel on 15 Mar,2024
Thank you for the 5/5 rating we are glad you enjoyed your stay and hope to see you again.

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the layout of the suite. It was very comfortable and spacious enough for 4 adults. Staff was very friendly. Breakfast was fresh and delicious.
Stayed 1 night in Jan 2024
Response from Angel on 20 Mar,2024
Thank you for your review! It's great to hear you enjoyed your stay. We hope you choose to stay with us again soon!

10/10 Excellent

Martin

Travelled with family
Front desk clerk Heaven was extremely polite and helpful. Told us everything about the property and what was available. Most importantly she said Thanks. The night clerk was also very polite.
Stayed 1 night in Jan 2024
Response from Angel on 20 Mar,2024
Thank you for your review! It's great to hear you enjoyed your stay. We hope you choose to stay with us again soon!

10/10 Excellent

Rondy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Sarah Riley - Guest Service Manager on 8 Jan,2024
Thank you for your review! It's great to hear you enjoyed your stay. We hope you choose to stay with us again soon!

10/10 Excellent

Juan Matute

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from Sarah Riley - Guest Service Manager on 17 Dec,2023
Thank you for your review. It's good to hear that you enjoyed your stay! We hope you choose to stay with us again soon.

6/10 Okay

Sanghoon

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in Nov 2023

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to well over 300 hotels in my adult life and I don't remember being so comfortable and serene in a hotel like I did at the Homewood Suites. From the front desk to the maintenance team everyone was friendly, kind and informative. LOVED the breakfast! Nice selection of stuff and very filling. My 30yo son told me he could live in the suite we were in, it was like an apartment! A full fridge with an icemaker, dishwasher and all of the tableware and utensils you'll ever need. All in all a perfect Thanksgiving trip. We will be back!
Stayed 2 nights in Nov 2023
Response from Sarah Riley - Guest Service Manager on 5 Dec,2023
Thank you so much for your kind words!! It is always good to hear such amazing feedback about our hotel. We hope to welcome you back again soon!

10/10 Excellent

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was super impressed with this hotel. Our room was super spacious and comfortable, the staff were friendly, and breakfast was AMAZING (shout out to Nicole in the kitchen!). I’ll definitely come back!
Stayed 2 nights in Nov 2023
Response from Sarah Riley - Guest Service Manager on 22 Nov,2023
Thank you for your review. It's great to hear that you enjoyed your stay! We hope you choose to stay with us again soon.

6/10 Okay

Young Mi

Travelled with group
Liked: Staff & service
Stayed 1 night in Nov 2023
Response from Sarah Riley - Guest Service Manager on 22 Nov,2023
We are sad to hear that your stay was not excellent and would love to know how we could improve our services for your future stay!

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent except 1 elevator slow as molasses
Stayed 2 nights in Oct 2023
Response from Sarah Riley - Guest Services Manager on 9 Nov,2023
Thank you for leaving a review! we hope you choose to stay with us again soon.

10/10 Excellent

Enda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was VERY friendly and helpful. Breakfast each morning looked and tasted very good.
Stayed 3 nights in Oct 2023
Response from Sarah Riley - Guest Service Manager on 9 Nov,2023
Thank you so much for your review! We appreciate your kind remarks and hope to welcome you back again soon.

10/10 Excellent

Nadan, Lexington

Business traveller
Liked: Cleanliness, staff & service, amenities
It was nice tidy and accomodating
Stayed 1 night in Oct 2023
Response from Sarah Riley - Guest Services Manager on 9 Nov,2023
Thank you for your review! We hope to welcome you back again soon.

8/10 Good

Millie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Angel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful night stay!
Great stay! Just an overnighter to take break off the road. Wonderful accommodations for our large family. Service great and staff friendly!
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place To Stay
Check-in was great, nice suite, quiet hotel, near everything, great breakfast.
Stayed 4 nights in Sep 2023
Response from Sarah Riley - Guest Services Manager on 4 Oct,2023
Thank you so much for your kind words! It's fantastic to hear that you enjoyed staying with us. We do hope to welcome you back again soon!

10/10 Excellent

Resherika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Sarah Riley - Guest Services Manager on 4 Oct,2023
Thank you for your review and for choosing to stay with us. It's great to hear you enjoyed your stay! We hope to welcome you back again.

8/10 Good

Katie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great, staff friendly, rooms clean.
Stayed 1 night in Sep 2023
Response from Sarah Riley - Guest Services Manager on 4 Oct,2023
Thank you for your review. I'm glad to hear you enjoyed your stay! We hope to welcome you back again soon.

10/10 Excellent

Greg

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Sarah Riley - Guest Service Manager on 22 Sept,2023
Thank you for your review. It's great to hear you enjoyed your stay with us! We hope to welcome you back again soon.

10/10 Excellent

Kesia

Stayed 1 night in Sep 2023
Response from Sarah Riley - Guest Services Manager on 4 Oct,2023
Thank you for your review. It's wonderful to hear you enjoyed your stay! We hope you choose to stay with us again soon.

8/10 Good

Roger A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Brock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was great. Didn’t even feel like a hotel.
Stayed 2 nights in Aug 2023
Response from Sarah Riley - Guest Services Manager on 21 Aug,2023
Thank you for your review. It is great to hear that you enjoyed your room! We hope you choose to stay with us again soon!

10/10 Excellent

A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upgrade
Great hotel. Got an upgrade with my Hilton Honors to a wonderful suite.
Stayed 1 night in Aug 2023
Response from Sarah Riley - Guest Services Manager on 21 Aug,2023
Thank you for your review. I'm glad you enjoyed your stay! We try our best to provide a warm and welcoming environment for our guests. We hope to welcome you back again soon!

2/10 Terrible

Brooke

Travelled with family
Disliked: Staff & service
Overcharged & Keys to Occupied Rooms
When I arrived I was met by the scenario that the front attendant kept giving out keys to already occupied rooms. More than a bit disconcerting. Then she overcharged me by $100. When I questioned this, she told me the amount included incidentals & the difference would come off - it didn’t. I opted to believe her because I had proof of price in hand & had already waited over 30 minutes due to the key debacle. The room itself had what I guess is blood on the exterior doorframe & interior wall. The room is exceptionally dark. Will return to booking at Residence Inn. You get what you pay for.
Stayed 3 nights in Aug 2023

10/10 Excellent

Randall

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2023
Response from Sarah Riley - Guest Services Manager on 1 Aug,2023
Thank you for the perfect review! We hope to welcome you back again soon.

10/10 Excellent

Arif

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you!
Stayed 1 night in Jul 2023
Response from Sarah Riley - Guest Services Manager on 20 Jul,2023
Thank you for your review. We appreciate the perfect score! We hope you choose to stay with us again soon.

10/10 Excellent

Arif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, room cleaning service was great
Stayed 2 nights in Jul 2023

10/10 Excellent

Cynthia

Travelled with family, Travelled with family and small children
Denise at check in was amazing and very friendly. The room was perfect for our family of 5 and breakfast was great! Definitely recommend
Stayed 1 night in Jul 2023
Response from Sarah Riley - Guest Services Manager on 6 Jul,2023
Thank you for your kind review! We truly appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews such as this. We will be sure to let Denise know she made an impact during your stay. We hope to welcome you back to the hotel soon!

10/10 Excellent

Hanna

Stayed 2 nights in Jul 2023
Response from Sarah Riley - Guest Services Manager on 6 Jul,2023
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel!

10/10 Excellent

Michael

Stayed 3 nights in Jun 2023
Response from Sarah Riley - Guest Services Manager on 20 Jul,2023
Thank you for your review. We are happy you enjoyed your stay! We hope to welcome you back again soon.

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight getaway
We’re there for one night. Greeted warmly, room was perfect and very comfortable. Will stay again!
Stayed 1 night in Jun 2023
Response from Sarah Riley - Guest Services Manager on 21 Jun,2023
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nicely kept building with friendly staff that help with anything needed. Would love to stay here again
Stayed 1 night in Jun 2023
Response from Sarah Riley - Guest Services Manager on 21 Jun,2023
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like that they had a limited room selection for the guests who booked through a third party.
Stayed 3 nights in May 2023
Response from Sarah Riley - Guest Services Manager on 21 Jun,2023
8. Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced and don't hesitate to call if you need anything.

8/10 Good

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2023
Response from Sarah Riley - Guest Services Manager on 21 Jun,2023
I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us.

10/10 Excellent

isabel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great stay here! I was in town for a concert at the Gas South Arena and these suite were so conveniently located while also being very clean and spacious! Service was wonderful, no complaints! Breakfast buffet was nothing out of the ordinary but was not too bad!
Stayed 2 nights in May 2023
Response from Sarah Riley - Guest Services Manager on 27 May,2023
Thank you for taking the time to leave a review. We are so happy you enjoyed your stay! We hope you choose to stay with us again soon.

10/10 Excellent

Daleth

Stayed 1 night in May 2023
Response from Sarah Riley - Guest Services Manager on 21 Jun,2023
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excellent

Alyssa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a cozy stay! I didn't realize how much the room would feel like a mini-apartment. I'd love to stay here longer next time, it was very comfortable. When I checked in, Ria was very nice and engaging. Every time I passed any staff member, they would smile and greet you. I'd definitely stay here again.
Stayed 2 nights in May 2023
Response from Sarah Riley - Guest Services Manager on 27 May,2023
Thank you for taking the time to leave a review. We are so happy you enjoyed your stay! We hope you choose to stay with us again soon.

10/10 Excellent

Lorena

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious. It had everything we needed (microwave, fridge and lots of space. It was a 4 minute drive to Gas South Arena which is what we wanted since we went to Atlanta for a concert. Free breakfast was amazing! Lots of choices and you can even make your own waffles. Will definitely stay here again!😊
Stayed 2 nights in May 2023
Response from Sarah Riley - Guest Services Manager on 27 May,2023
Thank you for taking the time to leave a review. We are so happy you enjoyed your stay! We hope you choose to stay with us again soon.

10/10 Excellent

Gabriela Gil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Sarah Riley - Guest Services Manager on 27 May,2023
Thank you for taking the time to leave a review. We are so happy you enjoyed your stay! We hope you choose to stay with us again soon.

10/10 Excellent

William

Stayed 1 night in May 2023
Response from Sarah Riley - Guest Services Manager on 27 May,2023
Thank you for taking the time to leave a review. We are so happy you enjoyed your stay! We hope you choose to stay with us again soon.

10/10 Excellent

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very clean, welcoming front desk. Would definitely stay again!
Stayed 3 nights in May 2023
Response from Sarah Riley - Guest Services Manager on 27 May,2023
Thank you for taking the time to leave a review. We are so happy you enjoyed your stay! We hope you choose to stay with us again soon.