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Nice room, comfortable and clean ,but basic. with all one might need for an overnight stay .
The Restaurant food was excellent.
Plenty of parking available
The hotel also has a swimming pool
Dominic
Stayed 1 night in Feb 2024
Response from Alexandre on 6 Mar,2024
Dear Dominic,Thank you for commenting on your stay. We are glad to read that our facilities were to your liking, and that you had a great time in our restaurant.We look forward to welcoming you again in R hotel experiences.
Nice hotel. Enjoyed the pool, although was not aware I had to pay extra for that until arrival. Nicely equipped gym included with the hotel. I had a nice meal at the restaurant as well. The bed was a bit uncomfortable for me and the bathroom area (except toilet) is open to the room (so loud if you have a partner with you)…but otherwise lovely stay.
Robin
Stayed 1 night in Jun 2022
Response from Anaïs on 11 Jun,2022
Dear client,
We do not include access to our wellness area in the price of the night, so that guests who do not wish to use it do not pay a higher price.
However, we do offer various packages that include overnight stay, breakfast, a meal in the restaurant and access to the wellness area.
Please feel free to book directly with the hotel, so that we can offer you our different packages at the best prices.
However, we are delighted to hear that you enjoyed your stay and the restaurant.
We hope to be able to welcome you again in the near future, so why not try one of our different packages.
Yours sincerely,
Anaïs
Very good hotel in line with expectation. We appreciated the wellness space. A bit desappointed with the service of the restaurant which was too slow.
Thierry
Stayed 1 night in Jan 2022
Response from Teri on 14 Feb,2022
Dear Thierry,
We would like to thank you for your pleasant feedback about your stay in our establishment.
We will be glad to welcome you back very soon.
Kind regards,
Teri
Nice modern hotel. Nice facilities and we will return post-Covid to be able to enjoy more. Staff were nice and made us feel welcome.
Neil
Stayed 1 night in Apr 2021
Response from Teri on 4 May,2021
Dear Neil,
Thank you very much for taking the time to post your thoughts on here. We appreciate the feedback and are glad you enjoyed your stay with us.
We hope to see you again soon.
Kind regards,
Teri
We were both extremely happy with our stay. The hotel building is very modern, and well maintained, as are the grounds.
The room was spacious, with air conditioning. The bathroom and modern walk in shower was also a good surprise.
The serve yourself buffet breakfast was all we could hope for. Plenty of choice, and eat as much as you require.
The car park at the rear is very large.
There is also parking in front of the hotel.
We would definitely return, and be happy to recommend the hotel to others.
Gordon
Stayed 2 nights in Aug 2019
Response from Teri on 25 Aug,2019
Dear Gordon,
Thank you very much for taking the time to post your thoughts on here.
We appreciate the feedback and are glad you enjoyed your stay with us.
We hope to see you again soon.
Kind regards,
Bonjour Alain,
Merci pour cette excellente note !
C'est avec plaisir que nous vous accueillerons à nouveau dans notre établissement.
Très cordialement,
Lovely hotel, bright, clean & very modern. Breakfast had lots of choice. Restaurant had a good menu.You cannor hear road noise.
You need a car in the area as hotel off a main highway, good for cyclists exploring the area.
Verified traveller
Stayed 3 nights in Apr 2019
Response from Teri on 3 May,2019
Dear,
We would like to thank you for your pleasant feedback about your stay in our establishment.
We will be glad to welcome you back very soon.
Kind regards,
Free parking
New Hotel. Great location.
Awesome breakfast.
Good staff.
Someone tried to bill a meal to our room but they looked after it.
John
Stayed 1 night in Mar 2019
Response from Teri on 3 May,2019
Dear John,
Thank you very much for taking the time to post your thoughts on here.
We appreciate the feedback and are glad you enjoyed your stay with us.
We hope to see you again soon.
Best regards,
Almost new hotel but some issues-no exhaust fan in toilet,not enough staff to keep breakfast meals adequate,pillows ridiculous shap and texture
DENIS
Stayed 2 nights in Sep 2017
Dear Denis,
Thanks for leaving your thoughts here. We 've taken note of your comments. Rest assured we will address them.
We hope to see you again.
Kind regards,
Véronique
Modern hotel, met een groot assortiment van ontbijt. Grote kamers, met groot bed. Alleen onze afvoer vd douche liep niet door. Ook de TV werkte niet helemaal tegoej. Ook jammer dat het zwembad en welness betalend zijn!
Marjan
Stayed 2 nights in Jan 2024
Response from Alexandre on 6 Mar,2024
Beste Marjan,Hartelijk bedankt voor uw feedback over uw verblijf. We zijn blij dat uw verblijf in orde was. Wij verontschuldigen ons voor de slechte werking van uw douche. Onze technishe dienst heeft het probleem inmiddels opgelost. De toegang naar het Wellness Center is inderdaad betalend. Deze informatie is op ons Website en in de bevestigingletter geschreven.We kijken ernaar uit om u terug in R hotel experiences te verwelkomen.
Very nice hotel, beautiful rooms, excellent breakfast, great restaurant, the spa was a supplement of 15€ for 4 hours, but worthed. The staff was very helpful.
The only tip for improvement is the slippery shower and the shower door that didn’t close well.
Sandra
Stayed 1 night in Dec 2023
6/10 Okay
Marie louise
19 Nov,2023
Liked: Cleanliness
Disliked: Room comfort
Prix eleve pour les prestations
Nous avons étonné de devoir payer pour aller à la piscine
La literie etait peu confortable pas d alèse un simple drap sur le matelas les oreillers tres dures la chambre bien grande et propre
Et bon déjeuner
Marie louise
Stayed 1 night in Nov 2023
Response from Front office on 19 Nov,2023
Thank you for your comment.We regret that the service did not fully meet your expectations.As far as the wellness area is concerned, please note that we sent you an email when you made your booking with all the information about our services, and access to the wellness area for an additional 15 was also indicated.We hope to welcome you again soon.
Très bel hôtel de manière générale. Dommage pour l après shampooing manquant et le sèche cheveux en mauvais état de marche. Cependant, propreté et gentillesse du personnel au rendez vous.
sophie
Stayed 1 night in Nov 2023
Response from Anaïs on 13 Nov,2023
Cher Sophie,Nous vous remercions d'avoir séjourné dans notre établissement.Nous vous remercions pour vos remarques constructives et remontant l'information aux chefs des départements Housekeeping et Maintenance. Au plaisir de vous accueillir à nouveau,Cordialement
Sehr schönes Hotel, bei Frühstück kann man auch rin frisches Omlett bestellen!
Mark
Stayed 1 night in Oct 2023
Response from Reception on 16 Oct,2023
Sehr geehrter Gast! wir danken Ihnen für Ihren angenehmen Kommentar und freuen uns, dass Ihr Aufenthalt ein Erfolg war. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Vanessa
Nous vous remercions pour votre séjour et pour votre réponse constructive. Votre commentaire est bien noté et nous en prendrons compte dans le but d'améliorer notre service. Nous espérons vous revoir bientôt. Cordialement
10/10 Excellent
Aymeric
21 Sept,2023
Aymeric
Stayed 1 night in Sep 2023
Response from Anaïs on 26 Sept,2023
Dear Aymeric,We would like to thank you for your pleasant comment and are pleased that your stay was a success. We look forward to welcoming you again. Kind regards,
Wir waren für zwei Tage über ein Wochenende im R Hotel und waren sehr zufrieden. Das Hotel liegt zentral und dennoch ruihig mit schönem Blick in die Ardennen. Die Zimmer sind modern und sauber, dazu gibt es einen großen Wellness Bereich mit Schwimmbad, Whirlpool, Sauna etc.. Sehr freundliches Personal, ein reichaltiges Frühstücksbuffet - wir kommen gerne wieder!
Jan
Stayed 2 nights in Sep 2023
Response from Anaïs on 16 Sept,2023
Sehr geehrter Gast! wir danken Ihnen für Ihren angenehmen Kommentar und freuen uns, dass Ihr Aufenthalt ein Erfolg war. Wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen,
Wir sind durch die Supercharger auf das Hotel aufmerksam geworden und haben es nicht bereut. Schickes Design, leckeres Frühstück und freundliche Mitarbeiter.
Marc
Stayed 1 night in Sep 2023
Response from Vanessa on 10 Sept,2023
Geachte Marc, thank you for your kind comments. We hope to welcome you soon at the Hotel R. Vanessa
8/10 Good
Jean-Christophe
Travelled with family
28 Aug,2023
Liked: Cleanliness, staff & service
Séjour fin août
Très bel hôtel, chambre confortable.
Deux points négatifs à mon sens, le carrelage dans les chambres (imitation bois… pourquoi pas du parquet du coup) et le manque d’entretien des chambres (peintures abîmées, coups dans les portes, mobilier abîmé, …)
Jean-Christophe
Stayed 3 nights in Aug 2023
Response from Teri on 3 Sept,2023
Bonjour Jean-Christophe, Nous vous remercions très cordialement pour votre agréable commentaire. Nous prenons bonne note de votre remarque concernant l'entretien de nos chambres. Nous transmettons celui-ci. En espérant vous revoir bientôt, nous vous souhaitons un excellent week-end. Bien à vous,
The hotel is very nice and modern. Clean rooms, delicious food both breakfast and dinner, great location for an active holiday. If you are looking for a place to relax and enjoy wellness however, this is probably not your place. Access to the wellness area is 15 EUR/half day but the first time there was aqua gym for 2 hours which is not what we were looking for in a wellness area. The second time they were mowing the lawn which also took away a few hours of peace and quiet but we understand that this has to happen and we just had some bad luck. The most negative point was the closing time of breakfast which during week days is 10:00 however on the first day at 09:55 they turned off both coffee machines which from a hospitality point of view gave us a very bad feeling. By exactly 10:00 the entire buffet was cleared and by 10:10 we were asked to leave which strictly speaking is correct but just doesn't feel relaxed. We would expect more of a "last round at 10:00 and take your time to grab a final coffee when you are finished". All in all, very nice and clean looking hotel with nice food and probably a great stay for people looking for an active holiday (f.e. cycling and hiking) with waking up early (way before breakfast closing), but not your place to go for a few days of relaxing and enjoying welness.
Koen
Stayed 2 nights in Aug 2023
Response from Teri on 3 Sept,2023
Dear Koen, We thank you for taking the time to share your feedback regarding your stay.We appreciate the feedback and are glad you enjoyed your stay with us. We also take good note of your remarks, we try to improve every day.We look forward to welcoming you back at the R hotel. Kind regards,
Hotellet som sådan ganske fint og der er skruet godt op under den fine lampe. Dog var baren lukket samt man skal betale ekstra 20€ for at komme i poolen, det er lidt uforståelig da det er et spa hotel, som men kunne godt forvente lidt mere. Hotellet er heller ikke er specielt børnevenlig.
Torben
Stayed 1 night in Jul 2023
Response from Teri on 3 Sept,2023
Dear,We thank you for taking the time to share your feedback regarding your stay.We do not actually include access to our wellness area in the price of the night, so guests who do not wish to use it do not pay a higher price.However, we offer various packages that consist of the night, breakfast, a meal in the restaurant, as well as access to the wellness area.Do not hesitate to make your reservations by going directly through the hotel, so we can offer you our various offers at the best prices.Indeed, access is allowed to children from 14 years old .Conerning our restaurant, you'll find our opening schedule on our website. We hope to welcome you again soon, that's why not the opportunity to test one of our different packs.Best regards,Teri
Fantastisk opgold. Vi havde desværre kun en overnatning. Men dejligt hotel og familieværelse med plads til os alle tre. Fantastisk udsigt fra værelset
Morgenmadsbuffetten er fantastisk
Rasmus Daniel
Stayed 1 night in Jul 2023
Response from Teri on 3 Sept,2023
Dear, Thank you very much for taking the time to post your thoughts on here. We appreciate the feedback and are glad you enjoyed your stay with us. We hope to see you again soon. Kind regards,
alles was in orde .verblijf prime en lekker in de resaurant
pierre
Stayed 1 night in May 2023
Response from Teri on 14 May,2023
Beste Pierre, Hartelijk dank voor uw positieve commentaar. Wij zullen blij zijn, jullie weer te mogen verwelkomen in de R hotel experiences. Met vriendelijke groet, Teri
Chouette hotel moderne et confortable. Dommage pour la localisation et le fait que le prix du spa ne soit pas compris dans le prix de la chambre. Staff disponible et professionnel. Petit déjeuner avec pas mal de choix.
Verified traveller
Stayed 1 night in Apr 2023
Response from Teri on 14 May,2023
Bonjour, Nous vous remercions d'avoir pris le temps de partager votre feedback concernant votre séjour. Nous n'incluons effectivement pas l'accès à notre espace wellness dans le prix de la nuitée, afin que les clients qui ne souhaitent pas l'utiliser ne payent pas un prix plus élevé. Nous proposons cependant divers packages qui se composent de la nuitée, du petit déjeuner, d’un repas au restaurant, ainsi que de l'accès à l'espace wellness. N'hésitez pas à effectuer vos réservations en passant directement par l'hôtel, nous pourrons ainsi vous proposer nos différentes offres et ce, aux meilleurs prix. Nous sommes toutefois ravis d'apprendre que vous avez apprécié votre séjour ainsi que le petit déjeuner. Nous espérons pouvoir vous accueillir à nouveau prochainement, ce serait pourquoi pas l'occasion de tester l'un de nos différents packs. Cordialement, Teri
Heel fijn hotel, vriendelijk personeel, goed bed, lekker, uitgebreid ontbijt en voortreffelijk gegeten in Umami. Kleine minpuntjes : ik miste een pistoletje bij het ontbijt, de tegeltjes van de zitbank in de hamman ontbreken, zitten los.