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Reviews of Hotel Tranz

4 out of 5
Hotel Tranz
53 Phayathai Rd, Khwaeng Thanon, Phayathai, Ratchathewi, Bangkok, Bangkok

Reviews

8.8

Excellent

Rating 10 - Excellent. 179 out of 355 reviews" "
Rating 8 - Good. 146 out of 355 reviews" "
Rating 6 - Okay. 21 out of 355 reviews" "
Rating 4 - Poor. 8 out of 355 reviews" "
Rating 2 - Terrible. 1 out of 355 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

ABAS NOOR AMILLIA

Travelled with group
Disliked: Amenities
Not many dining options in the hotel.
Stayed 3 nights in Feb 2024
Response from Reservations, WP on 4 Mar,2024
Dear Abas Noor Amillian, Thank you for taking the time to leave a comment. We are located two BTS skytrain stations away from Siam Paragon, Central World, Siam Square, and MBK which are popular shopping and dining places. With the BTS skytrain right in front of the hotel, many of our guests hop on the BTS to dine in those areas.

8/10 Good

Sin Ying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Reservations, WP on 4 Mar,2024
Thank you for rating us. We hope you will stay with us again.

8/10 Good

Chi Keung

Travelled with family
Convenience in transportation, next to BTS and airport link station. Room large enough for two person to stay. Not satisfy with slipper provided, we stayed for three nights but hotel only provide one pair of slipper for each person throughout our stay...... Also really strange for a hotel to lock their front doors after 10:00pm, very inconvenience for tourist....
Stayed 3 nights in Dec 2023
Response from Reservations, WP on 6 Feb,2024
Thank you for your review and for staying with us. Guests slippers are replaced during our daily housekeeping routine if well-used or they show signs of heavy use. This is to minimize unnecessary use of single-use products as much as we can to contribute to an environmental friendly hotel operation. // For security purposes, our hotel doors are locked at 10.00pm. Access is grant to hotel guests holding keycard only. We value your comments and appreciate that they allow us to respond for the benefit of other guests who may be considering to stay with us. Thank you.

10/10 Excellent

Jayvee

Stayed 7 nights in Oct 2023
Response from Reservations, WP on 14 Feb,2024
Thank you for giving us full scores. We hope to welcome you again in the near future.

8/10 Good

Ban Hock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort
Comfortable and convenient
Stayed 5 nights in Oct 2023
Response from Reservations, WP on 13 Nov,2023
Thank you and staying with us and for your review. We hope to welcome you back again.

10/10 Excellent

Ban Hock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Hotel Tranz Reservations, RP on 30 Oct,2023
Dear Ban Hoch,Thank you for giving us full marks. We hope you will stay with Hotel Tranz again.Your sincerely,

8/10 Good

Fatima

Stayed 2 nights in Oct 2023
Response from Reservations, WP on 13 Nov,2023
Thank you for rating us. We hope you will stay with us again soon.

10/10 Excellent

REGINA

Stayed 1 night in Oct 2023
Response from Reservations, WP on 13 Oct,2023
Dear Regina,Thank you for giving us full marks. We are pleased you enjoyed your stay and hope to see you again at Hotel Tranz in the near future.Best regards,

8/10 Good

Raymond L H

Stayed 1 night in Oct 2023
Response from HotelTranz Reservations, RP on 5 Oct,2023
Dear Raymond L H,Thank you for rating us. Hope to see you at Hotel Tranz again soon.Your sincerely,

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb service, friendly staff
Very good service quality. Very friendly staff. Convenient to where we wanted to be. Very quiet area.
Stayed 1 night in Sep 2023
Response from HotelTranz Reservations, RP on 2 Oct,2023
Dear Anthony,Thank you for reviewing us and giving us full marks. We are pleased that you enjoyed your stay with us. We look forward to your next stay with Hotel Tranz.Sincerely,

10/10 Excellent

Sheldon jia jun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and well maintained
Stayed 3 nights in Sep 2023
Response from Hotel Tranz Reservations, RP on 13 Sept,2023
Dear Sheldon Jia Jun,Thank you for your kind review and scoring. We are pleased that you enjoyed your stay with us. We look forward to your next stay with Hotel Tranz.Sincerely,

8/10 Good

Lo Chan Woon

Stayed 1 night in Aug 2023
Response from Hotel Tranz Reservations, RP on 18 Sept,2023
Thank you for your kind scoring. We hope you will stay with us again.Sincerely,

8/10 Good

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Please provide at least one or two reading lights at the bedside as the room is not well lit.
Stayed 2 nights in Aug 2023
Response from Reservations, WP on 1 Sept,2023
Thank you for scoring us. Your comments has been passed on to our team for improvement. We hope you will stay with us again.

8/10 Good

Rassadakorn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like it for being next to the BTS and the airport link. However, there are no pharmacy stores near by and the choices of restaurants is limited. The hotel staffs are helpful and professional, especially, the young male staff who helped carrying our suitcases up to the airport link station on the day we checked out. He was friendly and helpful with us throughout our stays.
Stayed 5 nights in Jul 2023
Response from Reservations, WP on 8 Aug,2023
Thank you for your review and comments. We hope you will choose to stay with us again.

10/10 Excellent

Stuart

Liked: Property conditions & facilities
Stayed 1 night in Jul 2023
Response from Reservations, WP on 18 Jul,2023
Thank you for giving us full marks. We hope you will stay with Hotel Tranz again.

8/10 Good

DARUNEE, Pullenvale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a very convenient hotel, only a few steps from the airport train. However, I didn't get a free welcome drink.
Stayed 1 night in Jun 2023
Response from Reservations, WP on 23 Jun,2023
Dear Khun Darunee,Thank you for your review and for staying with us. We have not been offering welcome drinks since the existence of COVID-19. However, we are planning to reinstate this service very soon. Kind regards,

10/10 Excellent

David, Hayes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptionally well located next to airport rail link - literally couldn’t be any closer! Friendly and helpful staff, immaculately clean, nothing was too difficult when asked. Rooms are well appointed, nice bathrooms and furnishings, would definitely come back.
Stayed 2 nights in May 2023
Response from Hotel Tranz Reservations, RP on 6 Jun,2023
Dear David, Thank you for your kind review and scoring. We are pleased that you enjoyed your stay with us. We look forward to your next stay with Hotel Tranz.Sincerely,

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location just next to Priya Thai Station. Room is clean and service staffs are friendly. Price is a little pricy for a 3 star hotel. Will consider to stay there again
Stayed 1 night in Apr 2023
Response from Reservations, WP on 23 Apr,2023
Thank you for your comment and scoring. We hope to have a chance to welcome you again at Hotel Tranz.

10/10 Excellent

Wannisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023
Response from Reservations, WP on 23 Apr,2023
Thank you for scoring us. We look forward to welcoming you to Hotel Tranz again.

8/10 Good

Raymond

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Tranz always great
Stayed 1 night in Feb 2023
Response from Reservations, WP on 16 Feb,2023
Thank you for your review and comment. We hope you will stay with us again soon.

10/10 Excellent

Kin Lung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Reservations, WP on 25 Jan,2023
Thank you for your kind scoring. We hope you will stay with us again. Sincerely,

10/10 Excellent

Hom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good services
Very convenient location to train to airport. Close to downtown. Clean and affordable.
Stayed 1 night in Jan 2023
Response from Reservations, WP on 11 Jan,2023
Thank you for your review and kind scoring. We hope you will choose to stay with us again.

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great n v convenient for bts/train travel Lets relax Spa and Coffee factory cafe are just next to it Liked the service of the staff. Did not find train sound a problem as in it never woke me up while I was asleep. There's no swimming pool in case any of you were wondering, gym is located in another building Would have loved to have 2 chairs instead of 1 in the room since breakfast is served to room instead of at a restaurant/cafe. I wish they had a little more variety for bfast in terms of different meals u can choose For the price, its good value and I would recommend it to anyone who doesn't need a swimming pool nor is a v light sleeper
Response from Reservations, WP on 9 Jan,2023
Thank you for your review and kind scoring. We hope you will choose to stay with us again whenever you are in Bangkok.

10/10 Excellent

Christan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location that links from Airport and an interchange that connects to the subway right next to the hotel. Quiet in the room and a comfortable stay. Would return! The only drawback is the lack of food and massage options. But there’s a beautiful cafe nearby that’s worth a visit.
Stayed 3 nights in Dec 2022
Response from Reservations, RP on 7 Jan,2023
Thank you for your review. We hope to see you at Hotel Tranz again. Yours sincerely,

6/10 Okay

SIU YUK

Travelled with family
Only location is good
I stayed for 4 nights. The door cards are not working alternately. The cleanness is just ok. Only provide a small roll of toilet paper that is not enough for two persons. Only location is no challenge. 1 minutes walk to Phaya Thai station (BTS and airport express)
Stayed 4 nights in Dec 2022
Response from Reservations, WP on 16 Dec,2022
Thank you for reviewing us. We are sorry that we were not aware of the inconvenience faced by you and therefore did not have the chance to rectify them during your stay with us. Your comments are noted and will be shared with our team to further improve our service. Thank you for staying with us.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel
Very comfortable place, just that take a bit of distance to walk from BTS to platinum fashion mall. Afterall everything is good
Stayed 3 nights in Nov 2022
Response from Reservations, WP on 15 Nov,2022
Thank you for your review. We hope Hotel Tranz will continue to be your choice of stay in Bangkok.

6/10 Okay

Chanon

Liked: Cleanliness, staff & service, property conditions & facilities
Best location if you want to catch airport link train. Room is cleaned. they should have door closer to prevent people slamming the door and noise isolation in the room is bad.
Response from Reservations, WP on 5 Nov,2022
Thank you for reviewing us. Your comments will be passed on to our management team for further improvement where possible. Yours sincerely

8/10 Good

Raymond

Stayed 1 night in Oct 2022
Response from Reservations, WP on 1 Nov,2022
Thank you for scoring us. We hope you will choose to stay with Hotel Tranz again. Sincerely,

10/10 Excellent

Ban Hock

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and good
Very comfortable and love the room
Stayed 15 nights in Oct 2022
Response from Reservations, WP on 25 Oct,2022
Thank you for your kind review and scoring. We hope Hotel Tranz will continue to be your choice of stay in Bangkok.Sincerely,

8/10 Good

KAM YOCK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is the 1st time staying at this hotel, room is clean and the staff is friendly. On the day of my check out the bell boy help us with our lauggage to the train station which is just right in front of our hotel. I forgotten to ask his name. Very helpful staff. I will consider coming back to this hotel again.
Stayed 3 nights in Aug 2022
Response from WP, Reservations on 17 Aug,2022
Thank you for your review. We hope to see you at Hotel Tranz again. Yours sincerely,

10/10 Excellent

Mohammad

Stayed 1 night in Aug 2022

8/10 Good

Koeman Chai Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd stay at this hotel. Glad to see that they have kept the cleanliness. However, noticed that the mattress has gotten a lot softer this time. My 1st visit was in 2020. Maybe it's time to change out the mattresses?
Stayed 4 nights in Jul 2022
Response from WP, Reservations on 30 Jul,2022
Thank you for staying with us again. We will pass on your comments about our mattresses to our team. Thank you.

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from WP, Reservations on 3 Jul,2022
Thank you for your kind score. We hope you will choose to stay with Hotel Tranz again.

8/10 Good

DARUNEE, Pullenvale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just right next to the airport rail link.
Stayed 1 night in Jun 2022
Response from WP, Reservations on 19 Jun,2022
Thank you for your review. We hope you will choose to stay with Hotel Tranz again.

10/10 Excellent

Raymond

Liked: Staff & service, property conditions & facilities, room comfort
Hotel Tranz Bangkok
Very good hotel. Very convenient as it's almost at the Paya Thai BTS/Airport Rail Link Station. Also very comfortable rooms, clean and good wifi.
Stayed 3 nights in May 2022
Response from WP, Reservations on 12 Jun,2022
Thank you for your review and kind scoring. We hope you will choose to stay with us again.

8/10 Good

Bhakaingbhak

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022
Response from WP, Reservations on 10 May,2022
Thank you for rating us. Hope to see you at Hotel Tranz again soon.

8/10 Good

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Tranz
Hotel was very convenient. Clean and comfortable. Staff were excellent
Stayed 5 nights in Apr 2022
Response from WP, Reservations on 6 May,2022
Dear Mr. Raymond, Thank you for reviewing us. Hope to see you again at Hotel Tranz soon! Sincerely,

8/10 Good

Sirinut

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything was great except there’s no ramp to the lobby. We had to carry our huge luggage up the stairs.
Stayed 3 nights in Apr 2022
Response from WP, Reservations on 3 May,2022
Thank you for taking the time to review us and for your comments. Guest with heavy luggage can use elevator from ground floor to access our lobby. We will improve signage of this for future guests.

10/10 Excellent

Ban Hock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
It is very comfortable, clean and easy access to public transport.
Stayed 14 nights in Mar 2022
Response from WP on 5 Apr,2022
Dear Mr. Ban Hock, Thank you for reviewing us. We are glad you enjoyed your stay with us. We hope to see you again at Hotel Tranz.

8/10 Good

Sarawut

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

10/10 Excellent

Silsupa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2020

10/10 Excellent

Sarawut

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020
Response from Hotel Tranz Team, WP on 9 Feb,2020
Dear Guest, Thank you for rating us. We hope you will stay with us again when you next visit Bangkok. Yours sincerely,

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020
Response from Hotel Tranz Team, WP on 8 Feb,2020
Dear Guest, If you have any suggestions about our services, please let us know to help us improve. Thank you. Yours sincerely,

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very worthy to stay, good CP value.
Stayed 1 night in Jan 2020
Response from Hotel Tranz Reservations, WP on 31 Jan,2020
Dear Guest , Thank you for your comments and for rating us. Yours sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Response from Hotel Tranz Team, WP on 26 Jan,2020
Dear Guest, Thank you for scoring us. We hope you will stay with us again. Yours sincerely,

8/10 Good

Jenny, singapore

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the Airport Rail Link. Convenient to travel using the BTS. It is a boutique hotel.
Stayed 4 nights in Jan 2020
Response from Hotel Tranz Team, WP on 20 Jan,2020
Dear Guest, Thank you for your review. Yours sincerely,

8/10 Good

KANG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2020
Response from Hotel Tranz Team, WP on 20 Jan,2020
Dear Guest, Thank you for rating us. Yours sincerely,

8/10 Good

Doreen, Canada

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A simple hotel, clean and functional. I don’t like taking taxi in BKK, taking the train from BKK airport to the final stop and elevator front the train platform to the street then the hotel is just next to it. Super easy, smooth and convenient. Bare this in mind, the hotel surrounding has nothing for tourist, but quiet neighbourhood if you have enough of BKK city. BTS and airport train are right at your door step.
Stayed 1 night in Jan 2020
Response from Hotel Tranz Team, WP on 20 Jan,2020
Dear Guest, Thank you for your review. Yours sincerely,

8/10 Good

Simon

Liked: Staff & service, property conditions & facilities, room comfort
Great location!
The location is great, no matter where you want to go. Good & friendly services. Keep up the good work.
Stayed 3 nights in Jan 2020
Response from Hotel Tranz Team, WP on 16 Jan,2020
Dear Guest, Thank you for your comments and compliments. We are glad you are happy with our property and service. We hope Hotel Tranz will continue to be your choice of stay in Bangkok. Yours sincerely,