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Dear Clive,Thank you for taking the time to provide us with your feedback. It was a pleasure to have you as our guests and we look forward to welcoming you back in the future!
This is a great hotel to stay in for a nice break in Bath.
The location is perfect. When you leave the hotel door it’s a short walk in either direction to get you into the center of Bath.
The staff are really polite and were helpful with suggestions on restaurants and things to do.
Our room was superb. At the back of the hotel overlooking what I believe is part of the rugby ground. A huge room. Kept nice and clean.
We had breakfast on 1 day and it was really nicely cooked. Next day we went to Sally Lunn’s for breakfast to tick things from the’to-do’ list which I highly recommend.
A very enjoyable stay.
Very quiet and clean location with a beautiful yard. Room was well lit, nicely laid out, and a good size. Affordable and very walkable to the main attractions of Bath. Staff were knowledgeable, personable, and efficient. Would happily stay again.
Janine
Stayed 1 night in Apr 2024
10/10 Excellent
Amanda
14 Apr,2024
Amanda
Stayed 1 night in Apr 2024
Response from Kara on 10 May,2024
Dear Amanda,Thank you for taking the time to provide us with your feedback. It was a pleasure to have you as our guests and we look forward to welcoming you back in the future!
8/10 Good
Peter
11 Apr,2024
Peter
Stayed 2 nights in Apr 2024
Response from Kara on 10 May,2024
Dear Peter,Thank you for taking the time to provide us with your feedback. It was a pleasure to have you as our guests and we look forward to welcoming you back in the future!
Our stay at the Ayrlington was wonderful! Staff were very helpful and kind, breakfast was quick and easy, and it was walkable to the city center.
Phoebe
Stayed 2 nights in Apr 2024
Response from Kara on 17 Apr,2024
Dear Phoebe,Thank you for taking the time to review your visit to the guesthouse. I am so pleased to see that all aspects of your visit were as expected. I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.
We loved our stay and will absolutely return. We stayed in the Grand Suite and it had a private sitting room overlooking the garden with gorgeous windows, skylights and a view of the Abby. The staff was very hospitable. 5/5 in every way.
Jennifer
Stayed 2 nights in Apr 2024
Response from Kara on 17 Apr,2024
Dear Jennifer, Thank you for taking the time to review your visit to the guesthouse. I am so pleased to see that all aspects of your visit were as expected. It is always encouraging to hear positive feedback, I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.
Staff very helpful.Lovely size room & nice comfy bed. Breakfast was very nice. Handy place to stay for visiting Bath city centre, only a short walk to centre of Bath.
Jill
Stayed 1 night in Mar 2024
Response from Kara on 5 Apr,2024
Dear Jill,On behalf of the entire team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Ayrlington Guest House. It is always encouraging to hear positive feedback. We hope to welcome you in the future.
Staff at reception were very helpful and welcoming and polite
We had Zen room which was very clean and comfortable
Car park at site was a bit tight but we could find a parking lot and we were happy during our stay
Bahram
Stayed 1 night in Mar 2024
Response from Kara on 17 Apr,2024
Dear Bahram,Thank you for taking the time to review your visit to the guesthouse. I am so pleased to see that all aspects of your visit were as expected. I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.
Dear Michael,Thank you for taking the time to review your visit to the guesthouse. I am so pleased to see that all aspects of your visit were as expected. I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.
A superb location, clean and vibrant rooms and excellent bathrooms and the entire staff were outstanding. Finally, I had one of the finest cooked breakfasts I have ever had. Top notch throughout
Quirky hotel that was spotless, friendly staff and a lovely room.
Lee
Stayed 1 night in Feb 2024
Response from Kara on 18 Mar,2024
Dear Lee,On behalf of the entire team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Ayrlington Guest House. It is always encouraging to hear positive feedback and we look forward to welcoming you again in the future.
The bed was making noise couldn’t sleep, little old bed it was.
It is little far from city centre
No places around
They use 5 stars beneath there logo don’t get confuse it’s not a five star property
CA Arpit
Stayed 1 night in Feb 2024
Response from Kara on 18 Mar,2024
Dear CA,Thank you for taking the time to provide your honest feedback. Providing the highest level of hospitality is one of our number one priority and we sincerely apologize for falling short of meeting your expectations. With being a short 5 - 10 minute walk to the city centre, we find this gives our guest the opportunity to feel close by the centre with everything you need but a short distance to keep the busy city life noise away. We hope to have an opportunity to look after you in the near future and restore your faith in our Guesthouse.
Dear Ross,Thank you for taking the time to review your visit to the guesthouse. I am so pleased to see that all aspects of your visit were as expected. We look forward to welcoming you again in the future.
Hotel was as advertised. Accommodation was good and breakfast was very good. I was able to park car but was not aware of car parking charge until checking out.
The place is all you need for a safe, convenient stay with warmly welcoming staffs. They have a mini bar and good parking space. Would visit again!
Charan
Stayed 1 night in Feb 2024
Response from Kara on 18 Mar,2024
Dear Charan,On behalf of the entire team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Ayrlington Guest House. It is always encouraging to hear positive feedback and we look forward to welcoming you again in the future.
The friendliest and most helpful staff you could want. Very clean and comfortable room with lots of character. Breakfast was excellent.
We will definitely stay again.
Verified traveller
Stayed 1 night in Feb 2024
Response from Kara on 18 Mar,2024
Dear Valued guest, Thank you for taking the time to review your visit to the guesthouse. I am so pleased to see that all aspects of your visit were as expected. I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.
10/10 Excellent
Michael
1 Feb,2024
Michael
Stayed 1 night in Jan 2024
Response from Kara on 3 Feb,2024
Dear Michael,Thank you for taking the time to review your visit to the guesthouse. We look forward to welcoming you again in the future.
It was a wonderful place to stay and will definitely come back again.
G
Stayed 2 nights in Jan 2024
Response from Kara on 3 Feb,2024
Dear G,On behalf of the entire team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Ayrlington Guest House. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!
6/10 Okay
Greg, Dana Point
Travelled with partner
29 Jan,2024
Liked: Cleanliness, staff & service
It’s ok!
Greg
Stayed 1 night in Jan 2024
Response from Kara on 3 Feb,2024
Dear Greg,Thank you for taking the time to review your visit to the guesthouse. We look forward to welcoming you again in the future.
8/10 Good
christine
28 Jan,2024
Liked: Cleanliness, staff & service, room comfort
All good, but aged
The receptionist were so helpful and friendly
Breakfast were so good and delicious, enough variety.
The room are large and comfortable. Amenity all good
Only thing is the hotel room and lobby required renovation. Toilet were clean but the bath screen was not adjustable, some minor cracks/ hairlines on the walls here there. The lobby was waiting for painting work.
christine
Stayed 1 night in Jan 2024
Response from Kara on 3 Feb,2024
Dear Christine, On behalf of the entire team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Ayrlington Guest House. Your feedback will be shared so we can work on ensuring the areas of concern are improved. We hope to welcome you here again whenever your travel bring you back to bath!
The staff were all very friendly, the room was extremely spacious with good amenities. The bed was comfortable, the room clean, nice views from the room and a large bathroom with tv to watch while you bath.
Breakfast was very nice and plenty of food and drinks. The staff were really friendly and helpful from arrival to departure. We would definitely stay there again
Tyrone
Stayed 1 night in Jan 2024
Response from Kara on 3 Feb,2024
Dear Tyrone, On behalf of the entire team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Ayrlington Guest House. Please note your feedback has been shared with the team as a critical way of understanding how we can continue to deliver wonderful experiences.
Lovely, comfortable bedroom and was lovely and warm during the very cold weather. Extremely convenient for walking into Bath.
Gwen
Stayed 2 nights in Jan 2024
Response from Kara on 28 Jan,2024
Dear Gwen,Thank you for taking the time to review your visit to the guesthouse. I am so pleased to see that all aspects of your visit were as expected. I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.
Dear Reshma,Thank you for taking the time to review your visit to the guesthouse. We look forward to welcoming you again in the future.
6/10 Okay
Vincent
Travelled with partner
10 Jan,2024
It was just not for us. we recommend that when you book this hotel that you are not being put into the zen room. It is not on the internal part of the hotel you have to enter your room via a concrete staircase to a doorway on the outside of the hotel. And if you are going to have a winter holiday be advised that they turnd off our heating and we had no controll of it .that was not a pleasant experience not having controll. There is no room service for food or beverages
and eating facilities for lunch or dinner, although they have a great breakfast facility only. Although it is a graet position for walking to restaurants and all attractions.
It is definitely not a 5star hotel i belive it to be a 3 star again this is only my experience as i have stayed in the uk for five weeks in many hotels.
Thanks
Vincent
Stayed 5 nights in Jan 2024
Response from Kara on 3 Feb,2024
Dear Vincent,Thank you for taking the time to provide your honest feedback. Providing the highest level of hospitality is one of our number one priority and we sincerely apologize for falling short of meeting your expectations. Your comments have been shared in order to action and improve our service and facilities. We hope to have an opportunity to look after you in the near future and restore your faith in our Guesthouse.
Staff are absolutely brilliant! Really helpful. The rooms are spotless. Highly recommended if you are staying in Bath. Thank you for having us
Charlie
Stayed 1 night in Jan 2024
Response from Kara on 28 Jan,2024
Dear Charlie,On behalf of the Ayrlington Team, we want to thank you for sharing your most memorable experiences with us during your recent stay with us. It is always encouraging to hear positive feedback! I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.
4/10 Poor
Shaun
8 Jan,2024
Shaun
Stayed 1 night in Jan 2024
Response from Kara on 3 Feb,2024
Dear Shaun,Thank you for taking the time to review your visit to the guesthouse. We look forward to welcoming you again in the future.
6/10 Okay
Verified traveller
Business traveller
4 Jan,2024
Room wasn’t particularly clean; found hairs in the bed.
Complimentary bottle of water had already been opened and ‘re-sealed’.
Verified traveller
Stayed 1 night in Jan 2024
Response from Kara on 28 Jan,2024
Dear Valued Guest,Thank you for taking the time to provide your honest feedback. Providing the highest level of hospitality is one of our number one priority and we sincerely apologize for falling short of meeting your expectations. Once again, we appreciate you taking the time to share your feedback.
10/10 Excellent
Rodney
4 Jan,2024
Rodney
Stayed 2 nights in Jan 2024
Response from Kara on 28 Jan,2024
Dear Rodney,Thank you for taking the time to review your visit to the guesthouse. We look forward to welcoming you again in the future.
Dear Joanne,Thank you for taking the time to review your visit to the guesthouse. I am so pleased to see that all aspects of your visit were as expected. I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.
8/10 Good
Peter Trent
29 Dec,2023
Liked: Staff & service
Disliked: Amenities
Nice enough but not 5 star as claimed...
Peter Trent
Stayed 2 nights in Dec 2023
Response from Kara on 28 Jan,2024
Dear Peter Trent,Thank you for taking the time to provide your honest feedback. Providing the highest level of hospitality is one of our number one priority and we sincerely apologize for falling short of meeting your expectations. Once again, we appreciate you taking the time to share your feedback.
We felt very welcomed to this beautiful hotel, our room was stunning with all facilities you could need for a few nights stay. We enjoyed our breakfast and also the variety, where no request was too much.
Thank you Arlington
Jo
Stayed 2 nights in Dec 2023
Response from Kara on 28 Jan,2024
Dear Jo,On behalf of the Ayrlington Team, we want to thank you for sharing your most memorable experiences with us during your recent stay with us. It is always encouraging to hear positive feedback! I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.
A short walk into the centre, lovely hotel with friendly staff. Breakfast was excellent. Would definitely recommend if staying in Bath and will stay again
Jason
Stayed 1 night in Dec 2023
Response from Kara on 28 Jan,2024
Dear Jason,On behalf of the Ayrlington Team, we want to thank you for sharing your most memorable experiences with us during your recent stay with us. It is always encouraging to hear positive feedback! I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.
Great small hotel within easy level 15mm walk of town centre, some rooms have superb views across the area.
Easy to get to by car and convenient parking. Good breakfast and helpful staff.
Guy
Stayed 2 nights in Dec 2023
Response from Kara on 28 Jan,2024
Dear Guy,On behalf of the Ayrlington Team, we want to thank you for sharing your most memorable experiences with us during your recent stay with us. It is always encouraging to hear positive feedback! I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.
Our second visit. Very clean, lovely breakfast. Staff very friendly & helpful. Car parking is a plus, 10 mins walk into the city centre.
Alison
Stayed 2 nights in Dec 2023
Response from Kara on 28 Jan,2024
Dear Alison, On behalf of the Ayrlington Team, we want to thank you for sharing your most memorable experiences with us during your recent stay with us. It is always encouraging to hear positive feedback! I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.
6/10 Okay
Julie
3 Dec,2023
Liked: Cleanliness, staff & service
Staff extremely welcoming and accommodating, room quite tired and dark (lighting wasn’t great), the bathroom was very drafty and cold with lots of light bulbs missing from light. Was a handy stop to explore bath as only a short walk to the centre.
Julie
Stayed 2 nights in Dec 2023
10/10 Excellent
Martin
30 Nov,2023
Martin
Stayed 1 night in Nov 2023
Response from Kara on 18 Mar,2024
Dear Martin, Thank you for taking the time to review your visit to the guesthouse. I am so pleased to see that all aspects of your visit were as expected. We look forward to welcoming you again in the future.
An excellent location to explore Bath. Facilities, service, breakfast all exceptional.
Paul
Stayed 2 nights in Nov 2023
Response from Kara on 28 Jan,2024
Dear Paul,On behalf of the Ayrlington Team, we want to thank you for sharing your most memorable experiences with us during your recent stay with us. It is always encouraging to hear positive feedback! I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.
Very clean room , lovely welcoming, friendly, staff, made birthday feel very special. The hotel was lovely, could not fault it at all above 5 star for me
Ravinder
Stayed 2 nights in Nov 2023
8/10 Good
Amanda
21 Nov,2023
Amanda
Stayed 2 nights in Nov 2023
Response from Kara on 25 Nov,2023
Dear Amanda, Thank you for taking the time to review your visit to the guesthouse. We look forward to welcoming you again in the future.
On arrival checked in 1 hour early room ready, receptionist was exceedingly helpful. Room delightful exceedingly clean and all staff we met were exceedingly helpful and polite. Breakfast we perfect .. Location of hotel.. it was quiet and a nice distance from the main shopping and attractions about 10 minutes. I would definitely come again and would recommend staying with out reserve.
D
Stayed 2 nights in Nov 2023
Response from Kara on 25 Nov,2023
Dear D, Thank you for taking the time to review your visit to the guesthouse. I am so pleased to see that all aspects of your visit were as expected. I will of course pass on your feedback to the team, and we look forward to welcoming you again in the future.