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Reviews of Hotel LBI

3.5 out of 5
Hotel LBI
350 W 8th St, Beach Haven, NJ

Reviews

9.4

Exceptional

Rating 10 - Excellent. 699 out of 936 reviews" "
Rating 8 - Good. 157 out of 936 reviews" "
Rating 6 - Okay. 46 out of 936 reviews" "
Rating 4 - Poor. 21 out of 936 reviews" "
Rating 2 - Terrible. 13 out of 936 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Monica, New Fairfield

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stopped here on way to my daughter’s tournament in AC to check it out. One of the best hotels I think we have ever been to!
Stayed 1 night in Apr 2024
Response from Griffin C. (AGM) on 23 May,2024
Monica, thank you for your wonderful words about Hotel LBI! We hope to welcome you back very soon.

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't like that the bathroom sink was outside of the room. Also, we had a view of the generator which blocked most of the window view.
Stayed 1 night in May 2024
Response from Griffin C. (AGM) on 23 May,2024
Thank you for your feedback we understand not every room has the perfect view. If you choose to stay with us again in the future please let us know of your past experience and we will do our best to place you on the exterior of the building.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in Apr 2024
Response from Ryan D on 21 May,2024
Thank you for the review! We hope to see you back this summer!

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel and such a fun pool area !
Stayed 1 night in May 2024
Response from Julie on 17 May,2024
Thank you for your comments and feedback. We hope to see you back at Hotel LBI.

10/10 Excellent

Jessica, Long Branch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Griffin C. (AGM) on 15 May,2024
Thank you for taking a moment to share your experience. We look forward to seeing you again soon.

4/10 Poor

daniel

Liked: Cleanliness, staff & service, property conditions & facilities
A really nice property - expensive for sure - BUT the location is absolutely horrible. Right at the base of the one causeway to enter/exit the island, the area is very high traffic, and more importantly, nowhere near walking distance to the ocean and quite a ways from the bay side.
Stayed 2 nights in Apr 2024
Response from Griffin C. (AGM) on 3 May,2024
Daniel, thank you for sharing your review. We understand that our location 3 blocks from the beach is not for everyone. We appreciate your patience with the DOT construction surrounding the hotel. We hope to welcome you back to Hotel LBI in our fall months when construction and traffic have slowed down.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Griffin C. (AGM) on 1 May,2024
Thank you for posting your positive review. We look forward to welcoming you back soon.

10/10 Excellent

Helen

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just getting into the hotel was kind of an inconvenience due to the road work around the hotel, but everything else was excellent.
Stayed 1 night in Apr 2024
Response from Griffin C. (AGM) on 1 May,2024
Thank you for posting your positive review. We look forward to welcoming you back soon.

10/10 Excellent

Janine

Travelled with family
Inside the hotel is beautiful! Friendly staff- 5 stars Outside- location so/so and lots of construction happening
Stayed 1 night in Apr 2024
Response from Griffin C. (AGM) on 23 Apr,2024
Thank you so much for your review. We do appreciate your patience with the construction surrounding our building. however we hope to welcome you back in the summer months for a construction free environment.

6/10 Okay

Lynaya

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from Griffin C. (AGM) on 23 Apr,2024
Hello, thank you for sharing your review. We appreciate your honesty. We hope to welcome you back to hopefully provide a 5 star experience.

10/10 Excellent

Brianda, Bergenfield

Liked: Cleanliness, staff & service, property conditions & facilities
LBI HOTEL IS DEFINITELY A 5 STARS! Kid's friendly, Super clean, Everything you need is in the hotel, no need to go outside if you don't want to! Staff super nice , great drinks and the food was AWESOME! Definitely coming back soon.
Stayed 2 nights in Apr 2024
Response from Griffin C. (AGM) on 22 Apr,2024
Hi Brianda, thank you so much for sharing your wonderful review. We look forward to hosting you again very soon.

10/10 Excellent

kim

Stayed 1 night in Apr 2024
Response from Ryan D on 8 May,2024
Thank you for your review! We are glad you enjoyed your time at the hotel. We look forward to seeing you soon!

10/10 Excellent

COLLEEN

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We took our 2 granddaughters during their break in March for 2 nights and we all had a great time. The indoor pool was great, the food at the hotel was great and all of the staff was great! We drove to a few beaches and although windy we managed to have fun.
Stayed 2 nights in Mar 2024
Response from Griffin C. (AGM) on 18 Apr,2024
With so many great places to choose from, it’s an honor that you decided to give us a try, and it sounds like you had a wonderful time with us. We look forward to welcoming you back to Hotel LBI very soon.

10/10 Excellent

Ivana

Stayed 1 night in Apr 2024
Response from Griffin C. (AGM) on 6 May,2024
Thank you for your outstanding review! We hope to welcome you back to Hotel LBI very soon!

10/10 Excellent

Olivia

Travelled with partner
Liked: Amenities
We love hotel Lbi. Great service and great food!
Stayed 2 nights in Apr 2024
Response from Ryan D on 16 Apr,2024
Thank you for the review! We are glad you enjoyed your stay. We look forward to seeing you soon!

10/10 Excellent

Christina

Stayed 2 nights in Apr 2024
Response from Griffin C. (AGM) on 6 May,2024
Thank you for your outstanding review! We hope to welcome you back to Hotel LBI very soon!

10/10 Excellent

Cristofer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and comfort and quality were all AWESOME, as was the food enjoyed while there. It was off-season, so only the lounge was open, but food was really good and Happy-Hour prices were AWESOME. Lots of road-work & late-night, so there was some noise. Ryan RULES!
Stayed 2 nights in Apr 2024
Response from Ryan D on 13 Apr,2024
Thank you for the great feedback! We are so happy you and your family enjoyed your stay. We apologize about any delays the construction may have caused you. We look forward to seeing you again!

10/10 Excellent

Maura

Travelled with group
Liked: Property conditions & facilities
A
Stayed 2 nights in Apr 2024
Response from Griffin C. (AGM) on 10 Apr,2024
Thank you for your feedback!

10/10 Excellent

Megan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always lovely and accommodating! We stay there all the time and always enjoy it.
Stayed 2 nights in Apr 2024
Response from Ryan D on 7 Apr,2024
Thank you for your feedback! We hope to see you soon!

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The roadwork mess, while necessary, was an eye sore. Otherwise, WONDERFUL place and WONDERFUL staff!!,
Stayed 1 night in Apr 2024
Response from Julie on 5 Apr,2024
Thank you for your comments and feedback!

10/10 Excellent

Heather

Stayed 1 night in Mar 2024
Response from Griffin C. (AGM) on 21 Apr,2024
Thank you for sharing your positive review! We look forward to seeing you again soon.

10/10 Excellent

KYUNG EUN, woodside

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Julie on 2 Apr,2024
Thank you for your comments and feedback for Hotel LBI

10/10 Excellent

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, well maintained hotel with courteous staff. Tough to access location because of ongoing roadwork and construction.
Stayed 2 nights in Mar 2024
Response from Julie on 2 Apr,2024
Thank you for your comments and feedback. We are so happy you enjoyed your stay with us at Hotel LBI.

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place. Great food and drinks. Loved the atmosphere.
Stayed 1 night in Mar 2024
Response from Ryan D on 30 Mar,2024
Thank you for the review! We are so happy to hear that you enjoyed your stay. We hope to see you soon!

8/10 Good

Joann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time and loved the hotel! Main negative was construction around the hotel which is a temporary issue.
Stayed 2 nights in Mar 2024
Response from Ryan D on 29 Mar,2024
I am so happy to hear you enjoyed your stay! We apologize for any inconvenience the construction may have caused you. We hope to see you again.

10/10 Excellent

Virginia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is really beautiful. A lot of really nice finishing touches. We loved having the seating area with the couch and chairs. Everyone was really nice.
Stayed 2 nights in Mar 2024
Response from Griffin C. (AGM) on 17 Mar,2024
Thank you for your kind words, and sharing your experience here at Hotel LBI. We look forward to welcoming you back soon!

10/10 Excellent

Bruce

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Mar 2024
Response from Griffin C. (AGM) on 13 Mar,2024
Thank you for your wonderful review. We hope to host you again soon.

10/10 Excellent

Cheyenne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel room! Felt like a luxury apartment having so much room makes it really comfortable to stay in!
Stayed 2 nights in Mar 2024
Response from Griffin C. (AGM) on 12 Mar,2024
Thank you for sharing your feedback. We are so glad you enjoyed our accommodations, we look forward to hosting you again soon!

10/10 Excellent

Matt

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024
Response from Griffin C. (AGM) on 13 Mar,2024
Thank you for sharing your feedback. We hope to see you again soon.

10/10 Excellent

Gina, Bayside

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was an amazing overnight getaway from New York . Everything is perfect! It’s just little loud in our room where kids are running around . Otherwise every one goes above and beyond ! Jim in the front desk was a plus !
Stayed 1 night in Mar 2024
Response from Griffin C. (AGM) on 12 Mar,2024
Thank you so much for your wonderful review, we so appreciate your feedback. Being a family hotel we do often see many children, and we appreciate your patience. We are glad to also share your feedback with Jim we value his skill set greatly, and we are very happy you enjoyed your interactions.

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully appointed hotel with a friendly and helpful staff. The room was comfortably elegant with 2 queen beds, a roomy seating area in front of a wall-mounted Samsung, and a good-sized kitchenette featuring a full-sized refrigerator and plenty of cabinets and counter space. Roomy bathroom with a large shower. Very nice.
Stayed 1 night in Mar 2024
Response from Griffin C. (AGM) on 7 Mar,2024
Thank you for your wonderful review, we are so glad you enjoyed our accommodations. We look forward to welcoming you back to Hotel LBI, for another stay full of rest and relaxation.

10/10 Excellent

Banafsheh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Griffin C. (AGM) on 7 Mar,2024
Thank you for taking the time to leave a great review. We hope to welcome you back to Hotel LBI very soon!

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great except construction on road both sides of property.
Stayed 3 nights in Feb 2024
Response from Griffin C. (AGM) on 28 Feb,2024
Thank you for your review, we appreciate your feedback and hope to welcome you back to Hotel LBI when construction has ended for the season!

10/10 Excellent

Jeanne

Stayed 2 nights in Feb 2024
Response from Ryan D on 21 Mar,2024
Thank you for sharing your experience! We look forward to welcoming you back to Hotel LBI very soon!

8/10 Good

Harley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and spacious clean room
Stayed 1 night in Feb 2024
Response from Griffin C. (AGM) on 25 Feb,2024
Thank you for your great review! We work hard to offer high-quality service to every guest. We look forward to welcoming you back soon.

10/10 Excellent

Matthew, Park Ridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Julie on 27 Feb,2024
Thank you for your review. 5 out of 5!

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inside the property was excellent, massive construction taking place outside all around the hotel
Stayed 1 night in Feb 2024
Response from Griffin C. (AGM) on 25 Feb,2024
Thank you for taking a moment to share your experience at Hotel LBI. We hope to get the chance to welcome you back to the hotel when construction has ended for the season!

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
The area around the property was undergoing heavy construction, which is not the fault of the property, but still something worth noting. The hotel is beautiful, and my room was one of the largest hotel rooms I have occupied. The pool area and the bar are fantastic, and while I did not eat dinner at the restaurant, I heard nothing but good things from other guests. The biggest disappointment was that the hotel does not offer breakfast during winter months, which was not indicated on any property amenity list, or other posting of property specific information, neither was it mentioned at check in. The hotel did offer me the chance to purchase a four dollar granola bar for breakfast, which was something I passed up. The staff at check-in was warm and welcoming, whereas at checkout, slightly less so. Perhaps they were sad to see me go! Wonderful, bright, and warm property, despite the dark and damp cold of winter in a resort community.
Stayed 1 night in Feb 2024
Response from Griffin C. (AGM) on 25 Feb,2024
Thank you for your review of our hotel. We appreciate your understanding regarding the construction in the area, as it is beyond our control. We are glad to hear that you found our hotel beautiful and enjoyed the spaciousness of your room. It's great to know that you had a fantastic experience at our pool area and bar. We apologize for any inconvenience caused by the lack of breakfast options during the winter months. We will take your feedback into consideration and ensure that it is clearly communicated in our property amenities list. However, we are pleased that you heard positive feedback about our restaurant from other guests. We are delighted that our check-in staff provided a warm and welcoming experience. We apologize if you felt slightly less satisfied during the checkout process, and we appreciate your understanding. Despite the challenges of winter in a resort community, we strive to maintain a wonderful, bright, and warm property. We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Jacqueline, Yonkers

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from Griffin C. (AGM) on 25 Feb,2024
Thank you for sharing a review of your recent experience. We hope you’ll visit us again soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Griffin C. (AGM) on 21 Feb,2024
Thank you for taking the time to share your feedback with us. Thank you for choosing Hotel LBI.

10/10 Excellent

Brieanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Griffin C. (AGM) on 22 Feb,2024
Thank you for sharing this positive review. We hope you’ll stop by again soon!

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Valet 👎
Just wasn’t pleased with having to park valet for the night; as a family we are in and out a lot (we left and came back 6 times) and feeling obligated to tip each time was not something we were comfortable or prepared for. Also not being able to get to our car if we needed or forgot something wasn’t fun either.
Stayed 1 night in Feb 2024
Response from Griffin C. (AGM) on 21 Feb,2024
Thank you for taking the time to share your feedback with us. We truly appreciate your comments and concerns about our valet parking service. Please accept our sincere apologies for any inconvenience you experienced during your stay at Hotel LBI. Please be assured that the valet parking service is provided with the intention of ensuring the safety and security of our guests' vehicles. However, we understand your discomfort. To address your concerns, we will review our valet parking policy and consider how we can better communicate the expectations and any associated costs to our guests. We want to ensure that our guests have a comfortable and stress-free stay, without any unexpected surprises.

10/10 Excellent

Chelsei

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Griffin C. (AGM) on 18 Feb,2024
Thank you for your wonderful review! We hope to welcome you back to Hotel LBI for another relaxing stay.

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
If your looking to spend simply just one night in lbi for a getaway with your loved one, then this hotel is PERFECT for the occasion. The rooms are gorgeous, its quiet, they have many on site activities to do. I highly recommend.
Stayed 1 night in Feb 2024
Response from Griffin C. (AGM) on 15 Feb,2024
Wow Tyler, thank you so much for your kind review. We truly appreciate your enjoyment of our beautiful property. We hope we'll get the chance to hose you again very soon.

10/10 Excellent

Marni

Stayed 1 night in Feb 2024
Response from Griffin C. (AGM) on 15 Feb,2024
Thank you for your review!

10/10 Excellent

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful decor, clean, quiet rooms, close to beach and shopping -- indoor pool makes it nice all seasons of the year.
Stayed 1 night in Feb 2024
Response from Julie on 13 Feb,2024
Thank you for your feedback and comments. We appreciate your business and look forward to your return visit at Hotel LBI.

10/10 Excellent

Robin

Stayed 3 nights in Feb 2024
Response from Ryan D on 21 Mar,2024
Thank you for sharing your experience! We look forward to welcoming you back to Hotel LBI very soon!

8/10 Good

Courtney

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Clean/updated/great service
Stayed 1 night in Feb 2024
Response from Julie on 11 Feb,2024
Thank you for your comments and feedback

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Shower control awkward
Stayed 1 night in Feb 2024
Response from Julie on 11 Feb,2024
Thank you for your feedback

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at the LBI Hotel. The room was spotless and very comfortable. The amenities are top rate. We very much appreciated the kitchenette, the pool and hot tub area, as well as the fitness center. The food was delicious, and we will definitely stay again!
Stayed 1 night in Feb 2024
Response from Julie on 7 Feb,2024
Thank you for your comments and feedback. We look forward to your return stay at Hotel LBI!