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Reviews of Holiday Inn Express Hotel & Suites Beatrice, an IHG Hotel

2.5 out of 5
Holiday Inn Express Hotel & Suites Beatrice, an IHG Hotel
4005 N 6th St, Beatrice, NE

Reviews

8.6

Excellent

Rating 10 - Excellent. 121 out of 227 reviews" "
Rating 8 - Good. 61 out of 227 reviews" "
Rating 6 - Okay. 25 out of 227 reviews" "
Rating 4 - Poor. 16 out of 227 reviews" "
Rating 2 - Terrible. 4 out of 227 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dale

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and newer facility
Stayed 3 nights in May 2024
Response from Holdiay Inn Express on 27 May,2024
Thank you for staying with us providing us with a great score! We look forward to your return!

8/10 Good

Erika, Paradise

Liked: Staff & service
The hotel itself was pretty average. The bed was very comfortable the first night I stayed there no noise or anything. The second night there were people banging doors all night long until about 2:30 in the morning, and a bunch of children banging on peoples doors doing cartwheels and running up down the hall, I realize this is not the fault of the hotel all the . However, due to the inconsiderate actions of the occupants around me I was not able to sleep much that night or relax
Stayed 1 night in May 2024
Response from Holdiay Inn Express on 27 May,2024
We appreciate your business and the feedback. We are sorry to hear that you did not sleep well. In the future, please let us know if you experience any issues so we can fix them immediately. We hope you do return so we may provide you with a much better experience.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Very clean. Good breakfast
Stayed 1 night in May 2024
Response from Holdiay Inn Express on 27 May,2024
We are so pleased you enjoyed your stay and found the staff to be so helpful. Thank you for staying with us and we hope to see you again!

6/10 Okay

Robert

Travelled with family
Disliked: Cleanliness
Tub did not drain very quickly. Parking lot needs to be repaired.
Stayed 2 nights in Apr 2024
Response from Holdiay Inn Express on 27 May,2024
Thank you for providing us with your feedback about your stay. We have gone through and ensured all of the tubs drain properly. We will be looking into parking lot repairs. We hope you return for an excellent stay!

6/10 Okay

Erin

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean and comfortable, but don’t let them put you in room 121 directly under the back stairs You can here all the foot traffic going through the back door that loudly slams shut with every entry/exit.
Stayed 2 nights in Apr 2024
Response from Holdiay Inn Express on 27 May,2024
We are pleased you found the room clean and comfortable. We hope you return, and we can place you in a room away from our back exits. We apologize for the noise.

10/10 Excellent

Josh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great night stay!!!
Stayed 1 night in Mar 2024
Response from Holdiay Inn Express on 27 May,2024
Thank you so much for the great review and comments! We look forward to your return!

10/10 Excellent

Jan

Stayed 4 nights in Feb 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were wonderful. Friendly and helpful.
Stayed 1 night in Feb 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Jason, York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is safe and clean. You aren't really near anything so plan that accordingly. Pool was clean and open until midnight.
Stayed 1 night in Jan 2024

8/10 Good

Hannah

Liked: Cleanliness, amenities, property conditions & facilities
Very nice rooms. Will be returning
Stayed 1 night in Jan 2024

8/10 Good

DELORIS

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Joe

Stayed 1 night in Nov 2023

10/10 Excellent

Renae

Stayed 1 night in Nov 2023

10/10 Excellent

Robert

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Friendly staff!
Stayed 1 night in Nov 2023

10/10 Excellent

Carol, Sammamish

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly. Our cleaning staff did an outstanding job.
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from management on 2 Nov,2023
Thank you for your review

8/10 Good

Pauline

Stayed 1 night in Oct 2023
Response from Management on 22 Oct,2023
Thank You for your stay we really appreciate your review

6/10 Okay

Randy

Liked: Staff & service, property conditions & facilities, room comfort
No one cares
Went for an event men’s room in the hall area never got new paper towels even after asking 5 times. Place has supposedly sold, new owners not there yet and old ones don’t care any more. Never got a final bill just money missing from my account.
Stayed 2 nights in Oct 2023
Response from Management on 22 Oct,2023
Absolutely false statement, There is someone always at the desk to print you your charges, just like every other guest do everyday. I apologize for the paper towel, but there are four other bathrooms that you could've gotten paper towels from instead of making a statement as if no one cares. All the staff and owners work very hard to show up and be there for you so just because there was no paper towel, does not mean we do not care, there also was an attendant in the conference room as well that could've assisted you.

10/10 Excellent

Troxl

Business traveller
Liked: Cleanliness, staff & service, room comfort
pleasant stay
clean room and friendly staff; good hot breakfast
Stayed 1 night in Aug 2023
Response from management on 1 Sept,2023
Thank you for your review!!!

8/10 Good

Sheila

Liked: Cleanliness, staff & service
Good location and great breakfast. Friendly front desk staff. Only problem we had was our carpet was wet from a leaky air conditioner unit. They offered to move us to a different room but we were all unpacked and our toddler was asleep for his nap. Since we were leaving for most of the night and taking off early the next morning, we stayed put. The room also smelled (probably from the wet carpet) and TV didn’t work.
Stayed 1 night in Aug 2023
Response from management on 28 Aug,2023
Thank You for your stay, we apoligize for any inconvience you may have had. Thank you letting us know about the air conditioner we took care of it right away.

4/10 Poor

Amy

Travelled with family, Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service
There were dead bugs in the bathroom in our room. The beds are too high, if you’re short you can’t even sit on the edge. Although they were very nice, breakfast staff wasn’t prepared for the amount of people there for the weekend, and buffet was empty often. The man working the desk when we checked in and out was not welcoming or friendly. We will not stay here again
Stayed 3 nights in Aug 2023
Response from management on 11 Aug,2023
Thank you for taking the time to share your feedback about your recent stay at our hotel. we're truly sorry to hear that your experience fell short of expectation.We will address your concern to our staff.

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from management on 11 Aug,2023
Thank You for your positive experince at our hotel. We're thrilled to hear that you enjoyed your stay and that our team's efforts contributed to making your visit memorable.

10/10 Excellent

TONY

Liked: Property conditions & facilities
Stayed 1 night in Jul 2023
Response from management on 11 Aug,2023
Thank you for sharing your positive experience, we will share your review with our staff.

10/10 Excellent

Zachary

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty expensive but the nicest hotel in Beatrice
Stayed 2 nights in Jul 2023
Response from Management on 12 Jul,2023
Thank you for your review!! we really appreciate it.

4/10 Poor

Matt

Stayed 2 nights in Jul 2023
Response from management on 11 Aug,2023
We are so sorry to hear that your experiencefell short of expectation. Your feedback is invaluable to us and we take it seriously. We apoligize for any inconviences you encountered and would like to learn more about your specific concerns. Please feel free to reach out to our management team.

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023
Response from Management on 7 Jul,2023
thank you for your stay we really appreciate your review

10/10 Excellent

Michelle

Stayed 1 night in Apr 2023
Response from Management on 19 Jun,2023
Thank You for your review. we really appreciate you choosing us.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in May 2023
Response from Management on 11 Jun,2023
Thank you for your stay, we really appreciate you taking the time to write a review, hope to see you again soon.

8/10 Good

DAVID

Stayed 2 nights in Jun 2023
Response from Management on 25 Jun,2023
Thank you for your stay! We really appreciate your review

10/10 Excellent

Roger W

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023
Response from Management on 5 Jun,2023
Thank you for your stay, We really appreciate your review

10/10 Excellent

Brenda

Stayed 2 nights in May 2023
Response from management on 5 Jun,2023
Thank You for your stay, we really appreciate you review.

10/10 Excellent

Cheri

Stayed 2 nights in Jan 2023
Response from management on 5 Jun,2023
Thank you for your review , we really appreciate your positive review, we will share your review with our staff.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Management on 21 Apr,2023
Thank You for your stay

10/10 Excellent

Ellen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Management on 24 Mar,2023
Thank You for your stay

8/10 Good

Britney

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
They have no vending machines or pop machines. Exspensive stay with no pop even lol
Stayed 1 night in Feb 2023
Response from Management on 27 Feb,2023
Thank You for your stay! We have a store right next to check in where we sell candies, chips and pop. With many hotels now there is not POP machine, there are stores now.

8/10 Good

junior

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Management on 27 Feb,2023
Thank you for your stay we really appreciate your stay!

8/10 Good

Patrick

Stayed 1 night in Jan 2023
Response from Management on 27 Feb,2023
Thank You for your stay we really appreciate your review.

10/10 Excellent

Laurie

Stayed 1 night in Jan 2023

8/10 Good

Bernie

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
?
Stayed 1 night in Dec 2022
Response from Management on 2 Jan,2023
Thank you for your stay, we really appreciate your feedback.

8/10 Good

Jim

Liked: Staff & service, amenities, property conditions & facilities

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

Tamara

Stayed 1 night in Oct 2022

2/10 Terrible

Jim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel said my credit card number did not match their record. I paid Expedia on Oct. 14 and showed the hotel a copy of my paid receipt. They asked to see my card. I have a Visa. They said their record showed a Mastercard. they took a picture of the Expedia receipt and wrote down my Visa number and security code. When I checked out yesterday I was given a receipt. I did not look at it until I got home. The hotel billed him. Now I have two room charges in my credit card. I am very upset about it. I will put a stop payment on the hotel charge. My charge with Expedia was posted on Oct 14 and now the hotel has charged me again.
Stayed 1 night in Oct 2022
Response from Management on 25 Oct,2022
We apologize for any inconvenience this may have caused. We did have a new trainee and you credit card was refunded. Thank You for your stay!!!

10/10 Excellent

Water Department

Stayed 4 nights in Oct 2022
Response from Management on 25 Oct,2022
Thank You for your stay!!

4/10 Poor

Amber

Stayed 1 night in Sep 2022