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Reviews of The Waterfront Lodges

3.5 out of 5
The Waterfront Lodges
Bedworth Rd, Bedworth, England

Reviews

8.8

Excellent

Rating 10 - Excellent. 142 out of 225 reviews" "
Rating 8 - Good. 53 out of 225 reviews" "
Rating 6 - Okay. 11 out of 225 reviews" "
Rating 4 - Poor. 9 out of 225 reviews" "
Rating 2 - Terrible. 10 out of 225 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facilities were great
Stayed 2 nights in May 2024
Response from The waterfront lodges on 15 May,2024
Thank you for your review, we hope you enjoyed your stay with us.

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Room modern and very warm and comfy. Breakfast not great but everything else very good.
Stayed 1 night in Feb 2024
Response from The waterfront lodges on 9 May,2024
Thank you for your review, we hope you enjoyed your stay with us

4/10 Poor

Martine

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The waterfront lodges on 14 Apr,2024
Thank you for taking the time to place a review

10/10 Excellent

Tia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, really quiet and peaceful
Stayed 1 night in Mar 2024
Response from Paul. on 2 Apr,2024
Thank you, Tia, for your lovely 5-star reviews; we are working very hard to please everybody. We have rooms in a Good, perfect lakefront location where you can unwind with nature.

8/10 Good

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room with balcony over the water. Clean, great shower and bath. Very quiet spot with all the entertainment in the room.
Stayed 1 night in Mar 2024
Response from The waterfront lodges on 30 Mar,2024
Thank you for your revew, we hope you enjoyed your stay with us.

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in F block. Beautiful view of the lake. Great to have microwave and plates outside. Breakfast was a bonus.
Stayed 1 night in Mar 2024
Response from The waterfront lodges on 28 Mar,2024
Thank you for your review, we hope you enjoyed your stay with us.

10/10 Excellent

courtney

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay, room and hot tub was amazing! Staff were great and very helpful. Will definitely be returning!
Stayed 1 night in Mar 2024
Response from The waterfront lodges on 7 Mar,2024
Thank you for your review. We are all pleased that you enjoyed your stay with us, thank you for your great feedback, and we would love to see you again in the future. Thank you from all at the waterfront lodges.

10/10 Excellent

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay, it was a mix of modern and rustic our room was huge and the ability to sit on the decking looking over the lake was amazing. The animals out front made it feel like home and the goats were so friendly. Agree the floor in the restaurant needs sorting or a sign put out as did trip over some of the bumps but wouldnt put us off staying. We are already discussing a return trip :)
Stayed 1 night in Feb 2024
Response from The waterfront lodges on 24 Feb,2024
Thank you for your lovely review, it would be lovely to see you again and the floor is definitely being sorted out. Thank you from all at the waterfront lodges

2/10 Terrible

Jude

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do NOT be fooled by the photos of the accommodation. The towels had a black mark - looked like black mould - but not noticed until after use due to way folded The lid on the toilet was broken. There are 2 fish tanks that were only partially full, both were dirty and smelly - one of these was in the restaurant The best thing about the restaurant was the view and the door back out. The restaurant floor apparently had been damaged in a flood but “there hadn’t been time to lift the flooring” This was incredibly dangerous as the flooring moved upwards when you walked causing a major trip hazard When the wind blew there was a terrible draught in the room to the bed on the opposite side of the room due to ill fitting door. The front door to the room seemed to remain open partially when trying to close on leaving the room. This says it is lodges, but is more like a single storey construction. The neighbours can be heard through the walls when talking normally and plugging things in to power sockets. It was supposed to be a luxury lodge - there were no drawers on any units -other than in a coffee table - so no way to unpack. All the surfaces were sticky. On arrival I took off my shoes and stood on grit and crumbs This place seriously needs to up its game!!
Response from The waterfront lodges on 22 Feb,2024
Thank you for your feedback all staff will be made aware of your comments,

10/10 Excellent

Dawn

Stayed 1 night in Feb 2024
Response from The waterfront lodges on 16 Feb,2024
Thank you for your review, we hope you enjoyed your stay with us. Thank you from all at the waterfront lodges

8/10 Good

stenimol

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Feb 2024
Response from The waterfront lodges on 15 Feb,2024
Thank you for taking the time to place a review

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just loved having a view of the water. A perfect couple of nights away
Stayed 2 nights in Feb 2024
Response from The waterfront lodges on 15 Feb,2024
Thank you for your review and we are pleased that you were able to enjoy your stay with us.

8/10 Good

Mark

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from The waterfront lodges on 8 Feb,2024
thank you for your review and we hope you enjoyed your stay with us.

4/10 Poor

Andrew

Stayed 1 night in Jan 2024
Response from The waterfront lodges on 8 Feb,2024
thank you for your review.

10/10 Excellent

Chloe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After reading some of the reviews for this B&B I was slightly worried when arriving. However, I was blown away and how wrong some of the reviews were. The lodge was one the nicest weekends away me and my partner have had in a long time. Beautiful location, getting up in the to see the ducks whilst sitting in a hot tub was of the many highlights. Will be coming again. Thank you.
Stayed 2 nights in Jan 2024
Response from The waterfront lodges on 8 Feb,2024
Thank you for your review, how nice that you looked through what you read and decided to make your own decisions. we are pleased you enjoyed your stay with us. thank you from all at the waterfront lodges.

8/10 Good

Neil

Stayed 1 night in Jan 2024
Response from The waterfront lodges on 8 Feb,2024
thank you for taking the time to place a review, thank you from all at the waterfront lodges

8/10 Good

Kieron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from The waterfront lodges on 8 Feb,2024
Thank you for your review, we hope you enjoyed your stay with us.

6/10 Okay

ANDY

Business traveller
Disliked: Cleanliness
The room was very nice, clean and comfortable. Reception area was dirty and the restaurant wasn’t a place I would eat, it wasn’t clean and wasnt looked after.
Stayed 1 night in Jan 2024
Response from The waterfront lodges on 20 Jan,2024
Thank you for your review however, the reception does not just have guests checking into rooms it has deliveries being dropped off, dogs coming in and staff who work on the grounds coming in and out and therefore by the end of the day, reception may look dirty, it is cleaned again when staff arrive in the morning.the restaurant is looked after and is cleaned, we will however advise staff of your feedback, Thank you.

10/10 Excellent

Jonathan

Stayed 1 night in Dec 2023
Response from The waterfront lodges on 20 Jan,2024
Thank you for taking the time to place a review, we hope you enjoyed your stay with us.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Nice stay with the family
It was a nice stay with the family, view of the lake was nice. Decent rooms and overall happy with the stay.
Stayed 1 night in Nov 2023
Response from The waterfront lodges on 21 Nov,2023
thank you for your review and we hope you enjoyed your stay with us, thank you.

8/10 Good

Ana, Ventura

Stayed 2 nights in Sep 2023
Response from The waterfront lodges on 19 Nov,2023
thank you for taking the time to place a review.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
No water !
Great rooms, clearly a lot of time has gone into refurbishing them however no access to water for 2 days was a little disappointing…
Stayed 2 nights in Nov 2023
Response from The waterfront lodges on 14 Nov,2023
Water was available over two days as it was only off sporadically, and staff constantly worked to put it right and ensure guests would be able to shower, etc.; we understand how inconvenient this was, but if a guest had not left early, not letting us know but had left the tap on in the bathroom which drained the tanks due to continuously running there would have been no problem with the water.

8/10 Good

Rubina

Stayed 1 night in Oct 2023
Response from The waterfront lodges on 15 Nov,2023
thank you for taking the time to place a review

10/10 Excellent

Yvonne

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from The waterfront lodges on 24 Oct,2023
Thank you for taking the time to place a review, we hope you enjoyed your stay with us.

10/10 Excellent

Damien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
A nice relaxing environment for a business trip
Stayed 1 night in Oct 2023
Response from The waterfront lodges on 23 Oct,2023
Thank you for taking the time to place a review.

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from The waterfront lodges on 24 Oct,2023
Thank you for placing a review, we hope you enjoyed your stay with us.

8/10 Good

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from The waterfront lodges on 23 Oct,2023
Thank you for taking the time to place a review

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2023
Response from The waterfront lodges on 23 Oct,2023
Thank you for taking the time to place a review

8/10 Good

Gwen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from The waterfront lodges on 21 Oct,2023
Thank you for taking the time to place a review.

8/10 Good

Brian

Stayed 1 night in Oct 2023
Response from The waterfront lodges on 4 Nov,2023
thank you for taking the time to place a review.

8/10 Good

reilly

Business traveller
Liked: Cleanliness, staff & service, room comfort
excellent, could be better to give a 5* experience
The room was very nice initially, lights were ALEXA controlled which was easy once I noticed in the book. Large screen TV with easy access to the HDMI socket for my firestick,. modern controls for very large shower, Evening food ( room service) was excellent, what let the place down was the poor finish in the bathroom, and cheap doors, the floor in the bathroom was also not finished properlly, the sealant around the shower was also very poorly finished, along with the ceiling paint. asking for poached eggs at breakfast, although done, was a begrudged process with the waitress pulling a face.
Stayed 1 night in Oct 2023
Response from The waterfront lodges on 13 Oct,2023
Thank you for your review, the room you were in is currently due for its winter refurbishment your feedback re all issues will be passed to the owners for you, your feedback re breakfast will also be passed to the lady who served you. Thank you,

4/10 Poor

Paul

Business traveller
Disliked: Staff & service, property conditions & facilities
Could do better !
A bit disappointed with the overall condition of “the Lodge” could do with a coat of paint or two, rude staff at breakfast.
Stayed 2 nights in Oct 2023
Response from The waterfront lodges on 9 Oct,2023
Thank you for your review, unfortunately, we are unable to paint when the room has bookings. All rooms are currently being refreshed for the winter and will be done as soon as available when the room becomes free for more than 24 hours, I also believe the restaurant staff spoke to me about the breakfast issue. Thank you.

8/10 Good

Lee

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lodges great view of the lake very spacoius rooms
Stayed 1 night in Oct 2023
Response from The waterfront lodges on 9 Oct,2023
Thank you for your review, we hope you enjoyed your time here with us,

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Average
Nice place, a bit different and lovely that it faces a large pond. Room was modern in terms of the lighting and Alexa. There was a general unkept feel to the room and it was a little dirty. Ceiling was full of spiderwebs. Shower covered the bathroom floor with water- there was no avoiding it. And the bath panelling was rotting. Breakfast- really disappointing. The dining room was very dirty, including the self service coffee machine, sticky tables. Breakfast was distinctly microwaved.
Stayed 1 night in Sep 2023
Response from The waterfront lodges on 29 Sept,2023
Thank you for your review your feedback will be passed to the appropriate staff, however, food is not microwaved, but cooked in a steam oven.

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very very good experience especially the dinner is in a very high that is out of my expectations 😊😊
Stayed 1 night in Sep 2023
Response from The waterfront lodges on 27 Sept,2023
Thank you so much for your lovely review, we hope you enjoyed your time here with us, your feedback will be passed to all staff members, Thank you from all here at the waterfront lodges.

10/10 Excellent

Terri

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a beautiful place, I love it here
Stayed 1 night in Sep 2023
Response from The waterfront lodges on 25 Sept,2023
Thank you for taking the time to place a review, we hope you enjoyed your stay with us.

6/10 Okay

Kerry

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Sep 2023
Response from The waterfront lodges on 22 Sept,2023
thank you for taking the time to place a review

6/10 Okay

Jamie

Business traveller
Liked: Staff & service, room comfort
Nice but a bit tired
Pretty location beside the canal, if you ignore the electric pylons. While the rooms are comfortable and they appear to have been fitted out relatively recently, it is all starting to look tired and grubby. There is a general lack of attention to detail. The creased signs in the corridor warn against late night parties suggesting that the hotel has hosted raucous hen/stag/wedding nights!
Stayed 1 night in Sep 2023
Response from alison ( reception ). on 15 Sept,2023
Thank you for taking the time to place a review. However, electric pylons are everywhere, not just by us. Also, the room you were in is actually one of the original rooms, so it is not recent and is due for refurbishment any time now. As for the sign in the corridor, we do not have any late-night parties and nor do we have hen and stag nights here. The sign is merely a deterrent. Thank you from all at the waterfront lodges.

10/10 Excellent

John

Stayed 1 night in Aug 2023
Response from alison ( reception ). on 31 Aug,2023
Thank you for your review; we hope you enjoyed your time with us at the waterfront lodges. Thank you from us all.

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023
Response from The waterfront lodges on 29 Jul,2023
Thank you for your review. we hope you enjoyed your stay with us.

8/10 Good

Vijayinder

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2023
Response from The waterfront lodges on 18 Jul,2023
Thank you for taking the time to place a review. We hope you enjoyed your stay with us. Thank you from all at the waterfront lodges.

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Such a unique and charming property. There was a mix up with our room and we were upgraded to a lovely suite with hot tub. Slightly rustic around the edges but that is part of its charm. Lovely lakes and lots of amazing animals to pet. The evening food cooked to order and delivered to the lodge was one of the best steaks I have ever had. Pong Alison and all the staff were so friendly and helpful. We will definitely return
Stayed 2 nights in Jul 2023
Response from The waterfront lodges on 7 Jul,2023
Thank you for your lovely review, we are all pleased you enjoyed your stay with us and we look forward to seeing you again in the future, thank you from us all at the waterfront lodges.

10/10 Excellent

Stuart

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a place to stay
Just a wonderful place to stay. Great rooms overlooking peaceful lake. A gem of a place. Animals in courtyard and lovely lake with well designed lodges. Wonderful staff and great breakfast. Super .. +++++
Stayed 1 night in Jul 2023
Response from The waterfront lodges on 7 Jul,2023
Thank you for your great review, its great to know we do get things right for our guests, we hope you enjoyed the peace and quiet and enjoyed the time spent here with us.

10/10 Excellent

Lynsey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic customer service, all staff very helpful and very friendly
Stayed 1 night in Jun 2023
Response from The waterfront lodges on 24 Jun,2023
Thank you for your review, your feedback will be passed to all staff, Thank you from all at the waterfront lodges

10/10 Excellent

Terri

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The most amazing stay, can’t wait to return!
Stayed 1 night in Jun 2023
Response from alison ( reception ). on 7 Jun,2023
Thank you for your review and we would love to see you again in the future.

10/10 Excellent

Georgia

Stayed 1 night in May 2023
Response from The waterfront lodges on 27 May,2023
THANK YOU FOR YOUR REVIEW, WE HOPE YOU ENJOYED YOUR STAY WITH US HERE AT THE WATERFRONT LODGES.

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Excellent service
Stayed 1 night in Apr 2023
Response from alison ( reception ). on 9 Apr,2023
Thank you for your feedback, we will ensure that all staff recieve feedback. Thank you the waterfront lodges.

2/10 Terrible

Andy

Stayed 1 night in Apr 2023
Response from The waterfront lodges on 5 Apr,2023
Thank you for taking the time to score your stay, unfortunately you did not enjoy your time with us, however after looking at the information you sent us it does show the room you were intersted in as sold out, therefore you would not have been able to book it, the site sent you to the next available room of the same size.

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from The waterfront lodges on 3 Apr,2023
Thank you for your review, we hope you enjoyed your stay with us.

8/10 Good

Lady Vickymichelle

Travelled with partner
Liked: Staff & service
A charming property and it is the staff and "unique" environment that makes it worth a visit. The rooms are functional, if a little tired. A little attention to care in the room I stayed in would be most welcome, particularly in the bathroom. Lovely hot water and good pressure. I had a fabulous time feeding the huge fish and the ducks and playing with the other animals.
Stayed 1 night in Mar 2023
Response from alison ( reception ). on 31 Mar,2023
Thank you for your review and we appreciate your feedback,we hope you enjoyed your stay with us despite the few issues noted. thank you from all at the waterfront lodges.