The hotel is decent, and the staff very polite and friendly, and it's GREAT that there are no children allowed,...BUT that's where it ends! There is nothing around the hotel, no stores, no shops, nothing. So, unless you want to keep taking a taxi, you're pretty much stuck at the hotel. We were given a free upgrade in the room, but it was on the 3rd floor, and climbing stairs is NOT good for my knee, as there was no lift. Then, they put us in a room on the ground floor, but it was quite a ways away from the main building. Again, a lot of walking, not good for my knee. We were offered a closer room, but not until 3 days b4 we were to leave!
The food is so so ok, but VERY much lacking when they have a 'SPECIAL" food night!
There are NO organized activities at all! True they offer paddle boats, windsurfing, etc., but NOTHING to get people involved with one another! And NOTHING AT NIGHT !
You can get anything to DRINK any time of the day,...BUT, in between meals? There is NOTHING to snack on ANYWHERE!
The taxi service from the hotel is a bit on the high side too, as well as the tours offered.
We have been to MANY other All Inclusives in Mexico and the Caribbean, and by far, this was the WORST!