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We enjoyed our entire stay. We were greeted warmly by Will and he made sure we had the best room. The entire staff was well trained and very friendly. Good shopping and restaurants.
Leslie
Stayed 2 nights in May 2024
6/10 Okay
Aaron
9 May,2024
Aaron
Stayed 2 nights in May 2024
8/10 Good
Matthew
8 May,2024
Liked: Cleanliness, staff & service
Matthew
Stayed 3 nights in May 2024
10/10 Excellent
Gary
Travelled with family and small children, Business traveller
There was a young kid at the front desk that was a pleasure to speak with, I believe his name was Charlie. If you need food recommendations for the area be sure to talk with him!
Very well located with ample dining and shopping options. Parking on site for $15. Rooms are comfortable although the glass partitions in the bathroom are not optimal.
It was my first time staying and it was for my wife's birthday weekend. We both loved it and Charlie was amazing. He made sure we felt comfortable for the little time that we were there. I can't wait to go back again
Nice bar, friendly service love the bright environment
Jadia
Stayed 1 night in Feb 2024
6/10 Okay
Gerad
Travelled with family
19 Feb,2024
Liked: Cleanliness, amenities
The hotel lobby, hallways, and room were clean and comfortable. The area around the hotel is full of restaurants and shops.
Issues: the HVAC unit was SO loud, the housekeeping staff started knocking at 9:30 am, and the hotel tried precharging my cc when the reservation was pay at arrival.
Deplorable. Charged the card I gave them for "incidental" for the full price of the room. I only approved a $25 hold.
Will not answer telephone or email.
Laura
Stayed 1 night in Feb 2024
8/10 Good
Alison
6 Feb,2024
Liked: Cleanliness, staff & service
We love this hotel and area but we did have to switch rooms because of a broken shade!!!
Over all I had a good experience everyone was nice and professional, especially the front desk. My biggest issue was house keeping . By 530 pm on Friday I had to ask for towels and bed was never attended . On Saturday room was cleaned , BUT My bed was made Without sheets being changed, I had spilled something it was stained and they just made it up dirty.
The staff was very kind and the property is well kept. I enjoyed my stay and will visit again.
AMANI
Stayed 1 night in Jan 2024
8/10 Good
John
Travelled with family
22 Jan,2024
Liked: Cleanliness, staff & service
Good value. The price was good for the hotel. I have stayed at nicer hotels in Birmingham but paid twice as much. I would stay here again. The location was good and there are many shops and restaurants nearby.
John
Stayed 2 nights in Jan 2024
8/10 Good
Nicholas
19 Jan,2024
Nicholas
Stayed 1 night in Jan 2024
10/10 Excellent
Andrea G
Travelled with family
15 Jan,2024
Liked: Cleanliness, staff & service, amenities
Sherry (not sure of spelling) at the front desk was awesome! Very personable, helpful and accommodating. She was a pleasure! :-)
The young man at the desk in the evening was very good as well. Did not get his name. :-(
We thoroughly enjoyed our stay! Everyone was amazing. Plenty of parking. So much within walking distance. Great experience for the whole family. We played games in the lobby in the evenings. Full bar and excellent service from Terry. It was a great experience and lots of greal memories made. We will absolutely stay here again when we come back to Birmingham.