Caveat, their lobby is under construction but I have no issue with that. My room had a bathroom which had a leaking ceiling and also a shower nozzle which would only turn the shower on halfway, with water spraying out the tub faucet. The phone was disconnected so I couldn’t call the front desk. The cable didn’t include many commonly accepted channels, so I didn’t watch TV and read a book instead. When I dropped by the bar to get a glass of wine, I stood there for 6 minutes while I watched 4 employees chat with each other and take inventory. Finally I asked if they were still open, and one of them said “yes, sorry I am doing inventory” [3 feet from me for 6 minutes]. 5 minutes later I had a glass of wine. Overall, it was a poor experience, and I am a very flexible traveler.