Dear Desmond,Thank you for taking the time to share your experience with us! We are thrilled to hear that you had a great stay at our hotel and that you rated us 5 out of 5 stars.Providing exceptional service and creating memorable experiences for our guests is our top priority, so it's incredibly rewarding to know that we succeeded in meeting your expectations.We hope to have the pleasure of welcoming you back to our hotel in the near future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,James D.Assistant Manager

Dear Jenessa,Thank you for taking the time to provide feedback on your recent stay with us. We sincerely apologize for any inconveniences you experienced during your time at our hotel.While we are delighted to hear that you found our employees friendly and that you enjoyed the comfort of our beds, we regret to learn about the issues you encountered with cleanliness and the deposit refund process.Please know that your concerns have been addressed with our housekeeping and front desk teams to ensure that similar incidents are avoided in the future. We understand the importance of maintaining a clean and welcoming environment for all our guests.Regarding the deposit refund process, we apologize for any miscommunication. We strive to provide accurate information to our guests, and it's disheartening to hear that this was not the case in your situation. Rest assured, we will review our procedures to prevent such misunderstandings from occurring again, In the future you always have the option to pay the deposit in Cash which is then returned in cash on the day of departure without any waiting periods due to banking policies. We truly value your feedback as it helps us to improve and provide better service to our guests. We hope you will consider giving us another chance to exceed your expectations in the future. If you do decide to return, please don't hesitate to reach out to us directly so we can ensure a more seamless experience for you.Warm regards,James D.Assistant Manager

Hello Suzanne,Thank you for taking the time to share your feedback with us. We truly appreciate your insights as they help us identify areas for improvement and ensure a better experience for our guests.We're delighted to hear that you found our staff to be nice and attentive. Providing exceptional service is at the core of our values, and we're glad to see that reflected in your experience.We understand your concerns regarding the current state of our facilities, and we want to assure you that we are actively working on upgrades to enhance the overall guest experience. Your feedback regarding the minimal amenities and the condition of certain appliances is valuable to us, and we will address these issues promptly to ensure they are resolved for future guests.Regarding the noise from the AC unit and the malfunctioning fridge and coffee maker, we apologize for any inconvenience this may have caused during your stay. Rest assured, our maintenance team has been notified, and we will take immediate steps to rectify these issues to ensure they do not persist in the future.We sincerely appreciate your patience and understanding, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the near future. Please don't hesitate to reach out to us directly if there's anything else we can assist you with.Warm regards,James D.Assistant Manager

Dear SusanThank you for taking the time to share your feedback with us. We sincerely apologize for the inconvenience you experienced during your recent stay. It is disheartening to learn that your arrival experience did not meet your expectations due to a delay in check-in.We understand the importance of timely and efficient service, and we regret that we fell short in delivering on this aspect of your stay. Rest assured, we will address this issue with our team to ensure that such lapses do not occur in the future.Regarding the pricing, we apologize for any frustration caused by the increased rates due to the Graduation season. While we strive to remain competitive in our pricing, peak periods can lead to fluctuations in rates. We appreciate your understanding in this matter.Congratulations on your granddaughter's graduation, and we are grateful to have had the opportunity to host you during this special occasion. We are truly sorry that your overall experience did not meet your expectations, and we understand your decision not to stay with us again. Your feedback is invaluable to us as we continuously strive to improve our services.If there is anything else we can do to address your concerns or if you would like to discuss your experience further, please do not hesitate to contact us directly.Warm regards,James D.Assistant Manager

Dear JoelThank you for choosing to stay with us and for taking the time to share your positive feedback! We are delighted to hear that you found our hotel affordable and that you had an excellent experience during your stay.Providing our guests with affordable accommodations without compromising on quality is a top priority for us, so it's fantastic to know that you found our rates reasonable.We appreciate your kind words and are thrilled to have met your expectations. It was a pleasure to have you as our guest, and we hope to welcome you back again soon for another enjoyable stay.Warm regards,James D.Assistant Manager

Dear Christian,Thank you for choosing to stay with us and for taking the time to share your feedback.We are thrilled to hear that you had a "very great" experience during your recent stay at our hotel! Your 5-star rating and positive comments truly mean the world to us.Our team works tirelessly to ensure that each guest feels comfortable and satisfied during their time with us, and it's incredibly rewarding to know that we succeeded in providing you with an exceptional stay.We appreciate your support and recommendation, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to reach out.Warm regards,James D.Front Desk Assistant Manager

We're sincerely sorry that your experience didn't meet our expectations.

We appreciate you sharing information about your recent stay with us.

Thank you for your input on your recent stay.

Dear Joseph,We appreciate your feedback on your recent stay. It's heartening to hear that our staff's friendliness made a positive impression on you; delivering exceptional service is a cornerstone of our hospitality. However, we apologize for any disappointment caused by the cleanliness of the room's carpet. Rest assured, we're taking steps to address this issue promptly to ensure a consistently pristine environment for all our guests. On a brighter note, we're pleased that you found the bed comfortable, as ensuring a restful stay is paramount to us. Your feedback is invaluable, and we hope to have the opportunity to welcome you back for an improved experience in the future. Should you have any further suggestions or concerns, please feel free to reach out to us directly; we're here to ensure your satisfaction.James D.Assistant Manager

Dear Marilda,Thank you for taking the time to provide feedback on your recent stay with us. We sincerely apologize for the issues you encountered during your time at our property.We are deeply disappointed to learn about the cleanliness issues you experienced, including the condition of the carpet and the presence of foreign hair in your bed. Please rest assured that this does not reflect the standards we strive to maintain, and we have addressed these concerns with our housekeeping team to ensure that such lapses do not occur in the future.Your comfort and satisfaction are of utmost importance to us, and we are truly sorry for any inconvenience or discomfort these issues may have caused you during your stay. We take your feedback seriously and will take immediate action to rectify the situation.We would appreciate the opportunity to make this right and regain your trust. If you would like to discuss your experience further or if there is anything else we can do to assist you, please do not hesitate to contact us directly.Once again, we apologize for the shortcomings you experienced and thank you for bringing them to our attention. We hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience you deserve.Warm regards,James D.Assistant Manager

Dear Dmitry,We truly appreciate you taking the time to rate your recent stay with us, and we are delighted to see that you gave us a perfect score of 5 out of 5. Your satisfaction is our utmost priority, and we are thrilled to hear that we met your expectations during your time with us.While we are pleased to have provided you with a positive experience, we would also like to ensure that we continue to deliver exceptional service to all our guests. If you could kindly provide us with more specific details about what aspects of your stay contributed to your satisfaction, it would greatly assist us in maintaining and improving our standards.Your feedback is invaluable to us as we strive to consistently exceed the expectations of our guests. We are committed to utilizing your input to further enhance our services and create memorable experiences for all who stay with us.Thank you once again for choosing to stay with us, and we look forward to welcoming you back in the future for another enjoyable stay.Warm regards,James D.Assistant Manager

We apologize your stay was unsatisfactory.

DearJerry,Thank you for taking the time to provide a rating following your recent stay with us. We are disappointed to see that you rated your experience with us as 1 out of 5, but we regret to note that no feedback was provided to help us understand the reasons behind your rating.At Travelodge - Bloomington, IN, we are committed to providing exceptional service and ensuring that each guest has a comfortable and enjoyable stay. Your satisfaction is of the utmost importance to us, and we take all feedback seriously in our efforts to continually improve.If there were any specific issues or concerns that you encountered during your stay, we would greatly appreciate it if you could share them with us. Your feedback is invaluable in helping us identify areas for improvement and take appropriate actions to address them.Once again, thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Warm regards,James D. Assistant Manager

I am please to hear that you enjoyed your recent visit with us in Bloomington. A positive guest experience is something that the staff strive to provide and we value your feedback here. We hope to see you the next time your travels bring you through Bloomington!

Thank you!

Thank you for taking the time to write a review about your stay with us. We would like to apologize for the inconvenience caused by the noise level during your visit and for failing to meet your expectations regarding our room condition. Your feedback is troubling and will surely be looked into. Rest assured it will be reviewed and most certainly be forwarded to the appropriate departments to ensure similar situations can be avoided in the future.While we understand that your stay was not 100% satisfactory, we hope to have another opportunity to provide you with a much better experience.

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Thank you for staying with us.

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We appreciate your review!

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Your deposit was indeed returned on our end at checck out and refunded to the card on file.

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we are sorry to hear the water took a while to heat up and sorry about your neighbors this is a rare occurance, when you stay with us again if anything like that happens please let the front desk know and we will be happy to assist you

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Thank you for staying with us!