Lobby lounge

Reviews of MHO Hotel Bordentown

2 out of 5
MHO Hotel Bordentown
187 US 130 and 206, Bordentown, NJ

Reviews

7.6

Good

Rating 10 - Excellent. 311 out of 1003 reviews" "
Rating 8 - Good. 386 out of 1003 reviews" "
Rating 6 - Okay. 152 out of 1003 reviews" "
Rating 4 - Poor. 57 out of 1003 reviews" "
Rating 2 - Terrible. 97 out of 1003 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice. Nice rooms. Comfy beds. Toilet paper holders suck but nice bathroom and large tub/shower.
Stayed 6 nights in May 2024
Response from jb on 23 May,2024
Thank you for staying with us. Thank you for the positive comments. I will have the property manager to check into your concern. Hope to see you again in the future.

8/10 Good

D

Travelled with group
Liked: Staff & service
Always enjoy my extended stays here, it's the best hotel in the area for the price range. Hotel is not as modern as high end alternatives but still nice. Usually quiet and peaceful. Women at front desk are always very polite, professional and helpful. No Fresh brewed real coffee available, but wawa is close enough ☺️
Stayed 1 night in May 2024
Response from Manager on 22 May,2024
Hello D,We are glad to hear that you enjoy your stays with us and appreciate your feedback on our hotel. Our team prides itself on providing exceptional service, and we will pass along your compliments to the front desk staff. Your comments about the coffee are duly noted, and we will take them into consideration for future improvements. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!

6/10 Okay

Roger G

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Old property needs upkeep
Stayed 1 night in May 2024
Response from Manager on 22 May,2024
Hello Roger G, We appreciate your feedback and take all comments seriously to improve our services. Our team is consistently working on renovations to enhance our guests' experience. Thank you for bringing this to our attention, and we hope you consider staying with us again in the future.

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 2 nights in May 2024
Response from jb on 21 May,2024
We are glad to learn you enjoyed your stay with us. Thank you for your positive comment. Hope to see you again in the future.

8/10 Good

Bruce

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from jb on 16 May,2024
Thank you for staying with us. We appreciate your positive review. Hope to see you again in the future.

2/10 Terrible

ASHRAF, Arlington

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It's a dump. It's not safe. It's VERY VERY VERY noisy. It's run down and not worth staying there even if it were free. It is falsely described on expedia and the photos are misleading. The rooms smell and the carpet is sticky and disgusting. It's a dump. Don't do it.
Stayed 2 nights in May 2024
Response from jb on 15 May,2024
I am sorry that you were not pleased with our establishment. I am sorry you did not take advantage of our refund policy if a guest should not appreciate our lodge. I am not understanding how Expeia falsely described our lodge I will contact them to make modifications in their description as needed. Please accept our apologies.

2/10 Terrible

Amandeep

Not properly cleaned
Stayed 1 night in May 2024
Response from Manager on 14 May,2024
Hello Amandeep, We appreciate your feedback and apologize for any inconvenience you experienced. Your comments will be shared with our housekeeping team to improve our cleaning standards. We hope you will consider giving us another opportunity to exceed your expectations in the future.

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
I like the cleanliness and the area
Stayed 5 nights in May 2024
Response from jb on 12 May,2024
Thank you for staying with us. We appreciate your positive comments. We hope to see you again in the future.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Staff is very nice.
Stayed 7 nights in May 2024
Response from jb on 10 May,2024
Thank you for staying weith us. We appreciate your positive review. We hope to see you again in the future.

8/10 Good

Lindsay

Travelled with group
Liked: Cleanliness, staff & service, amenities
One of the better low budget hotels around. Guests can be a little noisey and the doors slam very loudly. But overall very comfortable,spacious rooms, clean bathrooms, mini fridge, microwave. Wish fhey had more tv channels but oh well.
Stayed 1 night in Mar 2024
Response from Manager on 6 May,2024
Hello Lindsay,We appreciate your feedback on your recent stay. We're glad you found our rooms comfortable and clean. We understand the noise concerns and will look into them. It's great to hear you enjoyed the amenities provided. Your input on the TV channels is noted for future improvements. Thank you for sharing your experience with us.

6/10 Okay

xiaokun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ok
Stayed 1 night in May 2024
Response from Manager on 7 May,2024
Hello xiaokun, Thank you for sharing your feedback with us. Our team values your input and will use it to improve our services. Should you have any further concerns, please contact our management team directly for assistance. Your satisfaction is our top priority.

6/10 Okay

Shiheara

Stayed 1 night in Apr 2024

8/10 Good

Gonzalo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was better than expected, very affordable
Stayed 1 night in Apr 2024
Response from jb on 29 Apr,2024
Thank you for staying with us. We appreciate your positive review. We hope to see you in the future.

2/10 Terrible

Sameen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from jb on 30 Apr,2024
I am sorry you did not enjoy your stay with us. We try to provide clean, comfortable, and economical rooms for our guests. I am sorry you did not employ our 15 minute refund policy so that you could locate a more amicable room to your liking. Again please accept our apologies.

2/10 Terrible

Brandon

Stayed 1 night in Apr 2024
Response from jb on 18 May,2024
I am sorry that you did enjoy your stay. We do provide a 15 minute refund policy should any guest not be satisfied with their lodging. I am sorry that you did not take advantage of such policy. Again, please accept our apologies.

8/10 Good

Mr

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Apr 2024
Response from jb on 20 Apr,2024
Thank you for staying with us. We appreciate your positive review. We hope to see you in the future.

10/10 Excellent

Eddy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is not luxury but is fine to sleep and continue the way. Easy packing for any car and faster connection with 95 .
Stayed 1 night in Apr 2024
Response from jb on 14 Apr,2024
Thank you for staying with us. We appreciate your positive review. We hope to see you again in the future.

2/10 Terrible

Jennifer

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Dangerous flood inconveniences no sleep Slamming doors and lies
Stayed 2 nights in Apr 2024
Response from Manager on 14 Apr,2024
Hello Jennifer,We're sorry to hear about your experience. Feedback is crucial for our improvement. Please feel free to contact management directly for further assistance.

10/10 Excellent

troy, Trenton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Manager on 14 Apr,2024
Hello troy,We appreciate your feedback and are glad to hear you had a positive experience at our hotel. If there is anything we can do to make your next stay even better, please feel free to reach out to us directly. Thank you for choosing to stay with us.

8/10 Good

Ashley

Liked: Cleanliness, staff & service
Stayed 3 nights in Apr 2024
Response from Manager on 11 Apr,2024
Hello Ashley,We are delighted to hear that you had a satisfying experience at our hotel. If you have any further comments or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back soon!

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
I love this place. It’s actually the cleanest place you’ll find around for price
Stayed 3 nights in Apr 2024
Response from jb on 7 Apr,2024
Thank you for your positive review. It is great to learn we are meeting our objectives for clean, comfortable, and economical rooms for our guests. We hope to see you gain in the future.

8/10 Good

Mr

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my Stay. Friendly Staff, always helpful and accommodating. Peaceful, quiet, convenient location. 👍
Stayed 1 night in Apr 2024
Response from jb on 5 Apr,2024
Thank you for staying with us. We appreciate your positive comments. We look forward to seeing you again in the future.

2/10 Terrible

Sandip

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not for family, very shady place
Stayed 2 nights in Mar 2024
Response from Manager on 3 Apr,2024
Hello Sandip, We regret to hear about your experience and appreciate your feedback. If you have any specific concerns or suggestions, please reach out to our management team. Your input helps us improve our services for all guests.

8/10 Good

Trish

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
For most part good stay. Needs some upkeep, maintenance. Also owners who also clean, need to let people checkout wt 11 and not harass at 9am to lrave
Stayed 1 night in Mar 2024
Response from Manager on 1 Apr,2024
Hello Trish,We appreciate your feedback and will assess the upkeep of our facilities accordingly. We strive to accommodate our guests' needs and will address the checkout timing with our team to ensure a smoother experience for all guests in the future.

10/10 Excellent

Lindsay

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 3 Apr,2024
Hello Lindsay,Thank you for staying with us! We are delighted to hear that you had a wonderful experience at our hotel. If you have any further comments or suggestions, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

6/10 Okay

Kiara Marie

Travelled with partner
Liked: Cleanliness
Show up at like 5-6pm guy was very nice. One thing that upset me though is we checked in 5ish-6ish and they are outside our door at 9am asking if we were ready leave when check out wasnt until 11am and water didnt stay hot long. But overall not a bad hotel. I would stay here again and do recommend it. Pretty cheap and decent.
Stayed 1 night in Mar 2024
Response from jb on 31 Mar,2024
Thank you for staying with us. I will have the property manager remind housekeeping to not disturb guests till after 11 a.m. Thank you for your positive review. We hope to see you again in the future.

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value! It was what i wpuld hope for at the price. Get needed some updating in the room had a musty smell period the only real complImt I had was that the mini fridge had kind of a mess in the freezer.i would definitely stay again
Stayed 1 night in Mar 2024
Response from Manager on 29 Mar,2024
Hello John,We appreciate your feedback on your recent stay with us. We are glad that you found the value to be great and would stay again. Your comments on the room condition have been duly noted for future improvements. Thank you for bringing this to our attention.

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service
?
Stayed 2 nights in Mar 2024
Response from Manager on 29 Mar,2024
Hello Lindsay,We appreciate you taking the time to share your feedback. We recommend reaching out directly to our management team so they can address your concerns with the highest priority. Thank you for staying with us, and we hope to welcome you back in the future.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent all around.
Stayed 1 night in Mar 2024
Response from Manager on 27 Mar,2024
Hello Jennifer,We're thrilled to hear that you had an excellent experience during your stay with us. We strive to provide top-notch service to all our guests. Thank you for your kind words and we hope to welcome you back in the future.

10/10 Excellent

Dharmendra

Stayed 1 night in Mar 2024
Response from jb on 12 Apr,2024
Thank you for staying with us. We appreciate your positive review. We hope to see you again in the future.

10/10 Excellent

James, Dayton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It isn’t new but it has been well maintained. It was much better than most of the others I have stayed in recently.
Stayed 2 nights in Mar 2024
Response from jb on 22 Mar,2024
Thank you for staying with us. We appreciate your positive review. We hope to see you again in the future.

4/10 Poor

Paul, Union

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It is very run down, i do understand you are not going to get much for 75.00 a night.
Stayed 1 night in Mar 2024
Response from jb on 17 Mar,2024
I am sorry you were not pleased with our establishment. For future, please inform the front desk of any reason you are not satisfied so we can make the changes needed. Again, please accept our apologies.

10/10 Excellent

Venkata Sai

Stayed 1 night in Mar 2024
Response from jb on 5 Apr,2024
Thank you for staying with us. We appreciate your positive review. We hope to see you again in the future.

2/10 Terrible

Kelly

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The bed was uncomfortable.I could literally fold the pillows like a sandwich because I left early.I didn't say anything as my husband had to go to work.They won't give me a refund, so it's just a terrible place.Outdated and TV didn't work right?It was just a terrible place
Stayed 1 night in Mar 2024
Response from jb on 14 Mar,2024
I am sorry you were not happy with your stay. I will inform the property manager about replacing the pillows. I will also ask said individual to check the television in question. No refund was issued as the registered initialed for 15 minute refund policy. Again, please accept our apologies.

6/10 Okay

Rick

Business traveller
Disliked: Amenities, property conditions & facilities
Property was dirt cheap and will go down in my mind as the only motel/hotel to not have a room coffee maker. Surprisingly clean for price.
Stayed 1 night in Mar 2024
Response from Manager on 14 Mar,2024
Hello Rick, We appreciate your feedback on our affordable rates and cleanliness standards. While we don't offer coffee makers in rooms, we hope you were able to enjoy our other amenities. If you have any further concerns, feel free to reach out to our management team for assistance.

8/10 Good

Bruce

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manager on 14 Mar,2024
Hello Bruce, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 Excellent

Quiana

Liked: Amenities
I love that it’s affordable and the rooms are very clean. Also staff is very accomadating.
Stayed 1 night in Mar 2024
Response from jb on 10 Mar,2024
Thank you for staying with us. We appreciate your positive comments. We hope to see you in the future.

8/10 Good

Mr

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Mar 2024
Response from Manager on 6 Mar,2024
Hello Mr,We're glad to hear you enjoyed your stay with us! We appreciate your feedback and hope to welcome you back in the future. Thank you for choosing our hotel for your visit.

8/10 Good

Diamond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 6 Mar,2024
Hello Diamond, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

6/10 Okay

troy, Trenton

Good
Stayed 1 night in Mar 2024
Response from Manager on 6 Mar,2024
Hello troy, We appreciate you taking the time to share your feedback with us. Should you have any further concerns, please feel free to reach out to our management team directly. Thank you for your understanding.

8/10 Good

Bruce

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024
Response from Manager on 6 Mar,2024
Hello Bruce, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

8/10 Good

Mr

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Satisfied. My stay's here are always usually good, the front desk staff is always polite/helpful. Mostly quiet & safe here. Only small frustration is- the hotel WiFi range is bad unless I'm standing directly near room door, WiFi signal won't connect when relaxing on the bed or otherside of room. Hotel installed 'WiFi signal extenders' would help solve this. But I didn't seem to have this issue when staying in the double bed rooms, WiFi signal much better there.
Stayed 1 night in Feb 2024
Response from Manager on 2 Mar,2024
Hello Mr,Thank you for sharing your experience with us. We appreciate your kind words about our front desk staff and are pleased you felt comfortable and safe during your stay. We value your constructive feedback regarding the WiFi range, and we will take this into consideration for future improvements. Should you have any further comments or concerns, please do not hesitate to reach out to our management team directly.

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from jb on 26 Feb,2024
Thank you for staying with us. We appreciate your positive review. Hope to see you again in the future.

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Manager on 2 Mar,2024
Hello Christina, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.

8/10 Good

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from jb on 21 Feb,2024
Thank you for staying with us. We appreciate your positive comments. We strive to provide clean, comfortable, and economical rooms for our guests. From your review it seems we have met our objectives. Hope to see you again in the future.

10/10 Excellent

Latriece

Stayed 1 night in Feb 2024
Response from jb on 20 Feb,2024
Thank you for staying with us. We appreciate your positive review. Hope to see you again in the future.

2/10 Terrible

Matthew Van

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Worst place ever. Walked in and walked out. Horrible.
Stayed 2 nights in Feb 2024
Response from jb on 20 Feb,2024
I am sorry that you did not like our hotel. I am unable to respond to the "horrible" situation you encountered as there is no information regarding same. Again, please accept our apologies. Your refund will be processed via Expedia when they have had the opportunity to review our request for your refund.

10/10 Excellent

Mar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from jb on 20 Feb,2024
Thank you for staying with us. We appreciate your positive review. We hope to see you again the future.

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from jb on 19 Feb,2024
Thank you for staying with us. We appreciate your positive review. We look for ward to seeing you again in the future.

8/10 Good

Mr

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 1 night in Feb 2024
Response from jb on 19 Feb,2024
Thank you for choosing MHO Hotel. We appreciate your positive review. We hope to see you again in the future.