As usual, nice designer furniture in the foyer etc, and I get the no frills, but not even a water glass, paper cup in the room is poor. The public guest are toilets are locked and if staff at breakfast can't find your name on the list, (because they have more than one list) they they treat you like a you are trying to scam breakfast and ask you to produce the invoice instead of taking a looking. No apology after this either.