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Reviews of Busan Tourist Hotel

3.5 out of 5
Busan Tourist Hotel
23, Gwangbok-ro 97beon-gil, Jung-gu, Busan, Busan

Reviews

8.0

Very good

Rating 10 - Excellent. 155 out of 542 reviews" "
Rating 8 - Good. 241 out of 542 reviews" "
Rating 6 - Okay. 101 out of 542 reviews" "
Rating 4 - Poor. 33 out of 542 reviews" "
Rating 2 - Terrible. 12 out of 542 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Juhan, Estacata

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in May 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Accessible location to a lot of different stores and restaurants. Close walk to the station. Staff was friendly and helped to resolve issues
Stayed 4 nights in Oct 2023

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great experience
Stayed 6 nights in Oct 2023

10/10 Excellent

Christopher Ean Hooi

Liked: Cleanliness, staff & service, property conditions & facilities
Very near to access Nampodong, Jagalchi and Gukje markets, BIFF Square, Busan Tower and Busan Station. Dining options surround the streets around the hotel. The building itself is a bit land locked with limited views, and parking is available via car lift next door. The service is good with daily cleaning and towel change.
Stayed 3 nights in Jun 2023
Response from 안짱 on 18 Jun,2023
즐거운 여행이 되신것같아 무척기쁨니다.기회가되면 다시뵙기를 바랍니다.더욱 노력하겠습니다. 감사합니다.

10/10 Excellent

Anabel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Staff, it’s a Great spot to be in Downtown Busan, everything is near the Hotel, cute room and High Tech Bathroom.
Stayed 1 night in Jun 2022
Response from AHN. on 24 Jun,2022
Thank you for the good evaluation. I hope to see you again. Thank you.

4/10 Poor

Russell Scott

Stayed 3 nights in May 2022
Response from 안승천 on 16 May,2022
불편을드려 대단히죄송합니다. 불편함이 업도록 좀더 노력하겠습니다.

4/10 Poor

Casey

Stayed 1 night in Mar 2022

6/10 Okay

HANK, Hong Kong

Business traveller
Disliked: Amenities
The building and room is quite old, but still considered clean. There are also TV programs for foreigners including NHK, so this is good. I would like hotel management to improve the breakfast, because there was no bread at all but only some small cakes. The vegetables/dishes served were not hot too. There was coffee machine but the coffee was terrible.
Stayed 2 nights in Oct 2019
Response from ahn on 21 Nov,2019
Thank you for your time to leave a review of your recent stay at Our hotel. We have already forwarded your complaint to the restaurant team and will make sure you will not experience the same inconvenience by training and managing our staff thoroughly.We are looking forward to welcoming you again. Thank you

8/10 Good

Gabriel, Houston

Travelled with partner
Liked: Cleanliness, staff & service
Location, safe, walkable, and close to loxal attractions.
Stayed 1 night in Oct 2019
Response from ahn on 10 Nov,2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Ji Ho

Liked: Room comfort
Good price hotel
As like most of the hotel is this area it is a bit old but it has all of what it requires to have. Very reasonable price for hotel at this area as some motels are more expensive. Not far from where the tourist action is(shopping street). The restaurant on the 1st floor has reasonable price with good taste. The interior design of the room is a bit old.
Stayed 1 night in Jul 2019
Response from ahn on 21 Nov,2019
We are delighted to read that you were pleased with the hotel in overall. We are looking forward to welcoming you again. Thank you.

6/10 Okay

Lisa

Disliked: Cleanliness, property conditions & facilities, room comfort
Would not recommend
When I booked the room it did not have an option for non-smoking so we booked a standard room and messaged the hotel for non-smoking. The hotel vaguely replied without mentioning the non-smoking room. When we got there they charged us an extra $60 USD for non-smoking AKA an upgrade. Hard to find because name on Naver Map is Busan Hotel. Took us 30 mins to waive down a taxi that knew where hotel was. Bath tub was so dirty we had to wear slippers when showing. The toilet bowl was also dirty. Pros: there is a 7-11 inside the hotel and the location is good.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, older property but well maintained.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Location is the best option for the area. Older property but well maintained for the age. Big attraction for wedding parties.
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Overall goo property in a good location, Older property with renovations to rooms, overall in good condition and a comfortable stay. Beds could be softer.
Stayed 5 nights in Jan 2019

8/10 Good

Eufemia

Liked: Cleanliness, staff & service, room comfort
Nice👍
Stayed 1 night in Nov 2018

4/10 Poor

Amemiya, Japan Tokyo

Disliked: Cleanliness, property conditions & facilities, room comfort
建物が古いせいか特に廊下がカビ臭い。 それとビックリしたのは喫煙所が無く部屋で喫煙可。 なので部屋がなんとなくタバコ臭い。
Stayed 2 nights in Oct 2018
Response from フロント。 on 8 Nov,2018
こんにちは釜山観光ホテルです。 貴重なご意見いただきありがとうございます。 当ホテルの施設に関しては、お客様にもっと快適な環境をご提供するために、少しずつ改善しています。 次回の訪問いただけるときより良い姿をお見せするように努力します。 ありがとうございます。

4/10 Poor

GF

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Mold in the bathroom and room had little fruit flies for yhe two nights.
Stayed 2 nights in Sep 2018
Response from フロント。 on 27 Sept,2018
I apologize for any inconvenience. We promise to provide more advanced service by taking into consideration the opinions of customers. Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Gukje Market.
Quick easy 30 second check in and check out. Room was very quiet.
Response from PRmanager on 26 Feb,2017
Hello, it is Busan Tourist Hotel ^^ Thank you for visiting. There are a lot of sightseeing spots and delicious restaurants in the vicinity of the hotel. I will repay you with better service. Thank you!

6/10 Okay

Seong

Disliked: Cleanliness, property conditions & facilities, room comfort
Average place in Busan
was okay...nothing special...pretty old building, but it was cheap.

4/10 Poor

Sajjad, India

Disliked: Staff & service, property conditions & facilities, room comfort
Not appropriate
Hotel is not as shown in website. Ambiance is not good. Rooms are very dull and uncomfortable. Staff does not know English so difficult to explain what needed. Some times very arrogant and rude in response. Carpet was smelling. rooms are not as shown in the website. Other facilities as shown was unavailable. In short neither I will recommend nor will suggest this hotel to any one.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
A little bit dated, but great location
the hotel was very close to the main shopping/restaurants in nampo-dong. it was easy to get to the subway and exploring the markets and shopping around nampo were all very easy to navigate from the hotel. the hotel itself is a little dated, as the wallpaper in the rooms and the furnishings look like they could definitely use an update. nonetheless, the room was clean, the service was polite, and the location was great. it's not suitable for a romantic getaway, but as the name implies, it's basically a clean and good place to rest for a night or two while exploring the city.

6/10 Okay

Rina

Travelled with family, Travelled with group
地下街も近いし、市場も近いし、色んなお店もあるし、受付の人も日本語めっちゃ上手でよかった
Stayed 2 nights in Apr 2024

8/10 Good

Masahiro

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

YUMIKO

楽しく過ごせました。
Stayed 2 nights in Mar 2024

8/10 Good

HIROFUMI

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3／10ホテルにて、結婚式があり、人と車で混雑。
Stayed 3 nights in Mar 2024

6/10 Okay

GOHARA

Travelled with partner
Disliked: Amenities
良くも悪くも普通のホテル。設備は少し古い。 歯ブラシが有料なのはいただけない。使い捨てのよくある歯ブラシのの割に高いし、自販機で買うのも地味にめんどくさい。 スタッフは特に丁寧な挨拶などあるわけでもなく、チェックイン・アウト以外は基本干渉なし。でもそれが嫌なわけでもなく、個人的にはちょうど良い距離感だった。 シャワーを浴びる時、シャワーカーテンを閉めても浴槽のヘリにお湯が当たり外に流れ出るので、ビッショビショになる。しゃがんでシャワー浴びるなどして3日目は回避したが、ご参考までに。
Stayed 3 nights in Feb 2024

8/10 Good

OSAMU

古いけど、周辺環境が良い
Stayed 1 night in Feb 2024

8/10 Good

TSUYOSHI

Liked: Staff & service
Stayed 2 nights in Feb 2024

8/10 Good

MIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
釜山では必ず当ホテルを利用します。 フロントの方々が親切丁寧です
Stayed 2 nights in Feb 2024

10/10 Excellent

JUNYEOL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
호텔이 깨끗하고 쾌적했습니다 직원분도 친절해서 좋았습니다.
Stayed 1 night in Jan 2024

8/10 Good

CHANGHO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
조용하고 아늑했습니다
Stayed 1 night in Jan 2024

10/10 Excellent

koichi

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2024

8/10 Good

SADAYUKI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

8/10 Good

Hyunsoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비가 좋은데... 좀 추웠어요.
Stayed 2 nights in Dec 2023

8/10 Good

Kazue

Liked: Cleanliness
部屋の暖房が効きすぎて暑かった。
Stayed 2 nights in Dec 2023

8/10 Good

Sengsu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋아요
생각보다 깨끗하고 가격대비 가성비 갑
Stayed 2 nights in Dec 2023

8/10 Good

NARIFMI

Business traveller
Liked: Staff & service, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

NARIFMI

Business traveller
Liked: Cleanliness, staff & service, room comfort
設備以外は優秀
設備は古いですが清潔感は問題ないと思います。コロナ前から5年で20度は滞在しましたがやはり、移動が便利(駅近)なのと、近辺に優良な飲食店が多いのも有難い。当然ですが簡単な日本語は通じます。
Stayed 6 nights in Nov 2023

8/10 Good

Kazue

Liked: Cleanliness, staff & service
フロントが日本語を喋れる人がいてよかったです。 掃除も行き届いててよかったです。

8/10 Good

Ming Yung

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
呢個酒店有三床房，環境衛生整潔，比較舊一些，但位置近地鐵站，方便出入！
Stayed 4 nights in Dec 2023

8/10 Good

Chiyo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

HONG

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Toshiyuki

Liked: Staff & service, amenities, property conditions & facilities
街やメトロ駅が近くて両替商も多くて良い。安い部屋だったからかもしれませんが、部屋と廊下が暗い。その他はよかったです。あっ、それからテレビのリモコンの操作がわからず観れませんでした。日本語又は英語のリモコン操作の説明があればいいです。
Stayed 1 night in Dec 2023

4/10 Poor

KENICHI

Stayed 2 nights in Dec 2023

8/10 Good

Junko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
壁が薄いのか隣の音が気になった
Stayed 1 night in Dec 2023

8/10 Good

YASUKO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

6/10 Okay

YUKARI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
24시간 마트가 근처에 있어서 좋았어요 방도 생각보다 좋았어요
Stayed 3 nights in Nov 2023

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

SHUICHI

Travelled with group
Liked: Cleanliness, staff & service
昔は１階にコンビニや３階？にサウナがあったのですが、無くなって残念です。コンビニはすぐ近くにあります。フロントは日本語も通じるのでとても快適です。
Stayed 2 nights in Nov 2023

10/10 Excellent

Meiyi

Stayed 5 nights in Oct 2023