Exterior

Reviews of Residence Mumum Hotel

3 out of 5
Residence Mumum Hotel
12-16, Dongcheon-ro 107beon-gil, Busanjin-gu, Busan, Busan

Reviews

8.2

Very good

Rating 10 - Excellent. 239 out of 782 reviews" "
Rating 8 - Good. 404 out of 782 reviews" "
Rating 6 - Okay. 108 out of 782 reviews" "
Rating 4 - Poor. 21 out of 782 reviews" "
Rating 2 - Terrible. 10 out of 782 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really well placed for transport, eateries and convenience stores. A Korean breakfast, brought to the door every morning, was a great ‘Korean’ start to the day. Lots of building going on in the area, so will be transformed when finished.
Stayed 4 nights in Sep 2023

10/10 Excellent

WEE TECK

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room is big and the staff is very helpful. We were provided a portable heater when we told the staff that the room is cold. The hotel also allow luggage storage so it is good that you can arrive early or shopping after check-out,
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top class service
A no-frills hotel with top class service. An excellent choice if all you want is a place to shower and sleep while exploring the city. Room is spacious. Location is great as it is near two supermarket/mall and a metro junction. Being an Asian, the room service Korean breakfast is perfectly acceptable. As i had to go to the airport at 5 am, the staff woke up specially to call a taxi for me and gave the driver instructions. You cannot find service better than that!
Stayed 7 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

joo im

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff; great central location; overall great value
Stayed 3 nights in Jul 2023
Response from JSL on 14 Jul,2023
Thank you for using our hotel and leaving a good review.As you said, the hotel is very accessible. It is a 3-minute walk from Seomyeon Station, a transfer station on subway lines 1 and 2. I hope you enjoyed your trip to major tourist attractions in Busan.Our hotel provides breakfast for free, so the cost-effectiveness is good. Breakfast is provided as room service and is cooked fresh every morning. The menu is different every day. We are also happy that you had a comfortable stay.Our employees always try to help with kindness and smile. Thanks to your appreciative review, we will have a happy day today. Thanks a lot. I'll see you again.

10/10 Excellent

Marjorie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
What a gem. The staff was great, very nice and helpful. The location was great for walking, nice eating and shopping close by. Will stay again.
Stayed 4 nights in May 2023
Response from JSL on 1 Jun,2023
Thank you for visiting our hotel and leaving a good review.It was so nice to see you with your family.As you said, our hotel is a 3-minute walk from Seomyeon Station, a transfer station for subway lines 1 and 2. I'm glad that you enjoyed various things to see and eat in Busan. Your review gives us happiness. Thank you. See you next time

8/10 Good

Anson

Liked: Cleanliness, staff & service, room comfort
Service was excellent, Manager was very attentive to detail and made sure guests were accommodated well. The condition of the place is slightly dated and need some refreshing (sheets, fixtures) but they made up for it with their attention to their guest's needs and we are thoroughly impressed.
Stayed 2 nights in May 2023
Response from JSL on 1 Jun,2023
Thank you for visiting our hotel and leaving a good review. We try to provide the best service to the customers who chose our hotel. Your reviews give us happiness and strength. Thanks a lot. We will try to improve what you told us. We will do our best to provide better service. See you next time!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and clean
Excellent hotel in a good location - very closed to shopping/dining district. closed to subway and buses. Clean and the room size is relatively big. Highly recommended.
Stayed 2 nights in Apr 2023
Response from JSL on 1 Jun,2023
Thank you for visiting our hotel and leaving a good review.As you said, the hotel is a 3-minute walk from Seomyeon Station, a transfer station on Line 1 and Line 2. There are many things to see and eat, such as department stores, cafes, and restaurants. We are also happy that you had a pleasant trip.Your review gave us happiness and strength. Thanks a lot. See you next time!

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel!
Excellent stay! It's my second time at Residence Mumum, and it's still the same warm care from everyone at the hotel throughout our 2 weeks stay, especial thanks to Miss Jung, Mr Kim and Mr Park, it's literally a "home away from home"! :) It is so thoughtful of them to have a drying rack already prepared in the room upon our arrival for our long stay even before we asked. The in-room washing machine is definitely a big plus for travelers, nice! Miss Jung even took the initiative to send an extra chair to our room considering there are two of us, and a second chair will relieve us from having to share one chair during our long stay. Thank you so much! Absolutely loved the powerful hot shower every day when we were back to the hotel after being out in the cold for a long day. And not forgetting the warm breakfast prepared for us every morning, yummy! Residence Mumum is definitely my choice of stay again for future visits to Busan. Thank you, and see you all!
Stayed 11 nights in Mar 2023
Response from JSL on 13 Apr,2023
Our staff were so happy by your reviews!For the past two weeks with you, you always gave us strength with a smile. Thank you so much for giving me strength again with the reviews.Deluxe rooms have washing machines and microwave ovens, which are useful for long-term stays. I'm so glad it helped you guys too.I hope you were as comfortable as home while staying at our hotel. (I'm so happy that the addition of chairs helped)Breakfast is cooked fresh every morning. I made sure to deliver your review to the breakfast team. They liked it so much. Thank you so much for choosing our hotel on the long trip. I will make sure your choice is a good choice next time.I pray that all your days will be happy.Always be healthy, and see you again!

4/10 Poor

Hong

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
DON'T GO THERE
This hotel should be one or two star hotel. It is old hotel that you can see dirty walls and wear down furniture. It was the worst hotel. I didn't like it at all.
Stayed 1 night in Oct 2020
Response from JSL on 23 Oct,2020
저희 호텔은 10월 객실 리모델링을 진행 하였습니다. 말씀해주신 벽지 부분은 도배 작업을 진행하였습니다. 다음에 방문해주시면 보다 좋아진 룸 컨디션을 느끼실수 있을것 같습니다. 호텔은 깨끗하고 쾌적한 숙박 환경을 위해 최선의 노력의 다하겠습니다. 감사합니다. Our hotel conducted room remodeling in October. The wallpaper was also newly plastered. If you visit next time, you will be able to feel better room condition. The hotel will do its best for a clean and pleasant accommodation. Thank you.

4/10 Poor

Lu

Travelled with group
Disliked: Cleanliness, room comfort
Stayed 2 nights in Aug 2020
Response from JSL on 19 Aug,2020
저희 호텔을 이용해주시고 후기 남겨주셔서 감사합니다. 고객님께서 체크아웃하시면서 말씀해주셨던 객실 정비 부분에 있어 전달이 미흡했던 부분 정말 죄송합니다. 최근 호텔은 코로나 바이러스에 확산에 따라 연박 객실에 있어서는 투숙객 별도의 요청시 객실 정비 서비스를 제공하고 있습니다. 객실 정비시 철저한 위생 도구를 이용하며 물품별 소독 처리에도 만전을 기하고 있습니다. 별도의 요청이 있어야 객실 정비가 이루어짐을 체크인시 명확히 안내드렸어야 했는데 전달이 미흡하여 고객님께서 불쾌함을 느끼셨던것 같아 죄송합니다. 앞으로는 이런 문제가 재발하지 않도록 프론트 업무 부분을 재교육 하였습니다. 혹시 다음에 저희 호텔을 방문해주신다면 무료 룸업그레이드를 제공해드리고 싶습니다. 디럭스 객실에는 세탁기와 전자렌지가 구비되어 있어 장기간 숙박에 매우 유용합니다. 저희 호텔은 서면역과의 접근성이 매우 좋습니다. 부산에 다양한 관광지를 다양하게 즐기셨기를 바랍니다. 다음에 다시 뵙겠습니다. 감사합니다.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2020
Response from JSL on 6 Apr,2020
The hotel is following the cancellation policy on the site. We're sorry that we couldn't help you.I'm terribly sorry. Please understand that the site cancellation policy is handled.

2/10 Terrible

Verified traveller

Stayed 7 nights in Mar 2020
Response from JSL on 6 Apr,2020
The hotel is following the cancellation policy on the site. We're sorry that we couldn't help you. I'm terribly sorry. Please understand that the site cancellation policy is handled.

10/10 Excellent

m, hong kong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast is simple but enough, comfortable stay, convenient located near the subway
Stayed 3 nights in Jan 2020
Response from Y.Y on 5 Feb,2020
Thank you for staying at our hotel and for leaving us a review. The hotel is located 3 minutes away from Seomyeon Station Exit 8, 10 and 12, the center of Busan. (Exit 10 has escalates, and elevator 12 has no inconvenience in moving with the carrier. Seomyeon is the center of Busan and is the transit station of Line 1 and Line 2. Line No. 1 makes it easy to move to Jagalchi Market, International Market, BIFF Street, Nampo-dong, Gamcheon Culture Village. If you take Line No. 2, it is convenient to travel to major tourist attractions in Busan such as Gwangan-ri, Haeundae, Centum City, and Yonggung Temple. Also, it is suitable for shopping, restaurants, and cafes that are very close to Seomyeon Street. I hope you enjoyed various things to see and eat together with the main tourist attractions of Busan. Our hotel breakfast is cooked every morning with fresh ingredients from the nearby market. Free breakfast is toast, along with more than six side dishes and a Korean-style meal such as soup and rice. European foods such as salads and eggs are also available, providing a satisfying meal for everyone. Fresh ingredients are newly cooked every morning, so we have a high sense of pride in the taste and customer satisfaction. In particular, you can have a good breakfast every day, even if you are staying for a long time. I hope you enjoyed our breakfast. Our hotel staff always greet you with kindness and smile, as you have made a valuable choice. Your praise is a big help to us. We will continue to do our best to provide satisfactory service. Thank you very much for using the hotel and leaving us a good review. I hope you enjoyed your trip to Busan. If you come to Busan again, I hope to see you again. Thank you.

10/10 Excellent

Mn, Temple City CA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is clean and quiet. I didnt have a breakfast option so I dont know about the food. Very close to a subway station and a lot of restaurants are in walking distance. If you stay in Sumyun area I recommend to stay there.
Stayed 1 night in Jan 2020
Response from Lhb on 21 Jan,2020
저희 호텔을 이용해주시고 좋은 후기 남겨 주셔서 감사합니다^^저희 호텔 직원들은 고객분들께서 귀한 선택을 해주신만큼 언제나 친절과 미소로 맞이하고 있습니다. 고객님의 이러한 칭찬이 저희에게는 큰 힘이 됩니다. 앞으로도 만족스러운 서비스를 제공하기 위해 최선을 다하겠습니다. 또 오시면 꼭 다시 뵙기를 바랍니다. 감사합니다~~

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019
Response from CST on 8 Jan,2020
Thank you for using our hotel and writing a review. The hotel is located 3 minutes away from Seomyeon Station Exit 8, 10 and 12, the center of Busan. Seomyeon is the center of Busan and is the transit station of Line 1 and Line 2. Line No. 1 makes it easy to move to Jagalchi Market, International Market, BIFF Street, Nampo-dong, Gamcheon Culture Village. If you take Line No. 2, it is convenient to travel to major tourist attractions in Busan such as Gwangan-ri, Haeundae, Centum City, and Yonggung Temple. Also, it is suitable for shopping, restaurants, and cafes that are very close to Seomyeon Street. I hope you enjoyed various things to see and eat together with the main tourist attractions of Busan. Our hotel breakfast is re-cooked every morning with fresh ingredients from the nearby market. Free breakfast is toast, along with more than six side dishes and a Korean-style meal such as soup and rice. European foods such as salads and eggs are also available, providing a satisfying meal for both men and women. Fresh ingredients are newly cooked every morning, so we have a high sense of pride in the taste and customer satisfaction. In particular, you can have a good breakfast every day, even if you are staying for a long time. I hope you had a happy breakfast. Thank you very much for using the hotel and leaving us a good review. I hope you enjoyed your trip to Busan. If you come to Busan again, I hope to see you again. Thank you.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Fair trip.
Disappointed that no heating available. Location of the hotel is great. Convenient when hungry at night. First night there was no hot water for shower, changed the room after request. The phone was not functioning at all. Cant comunicate with Housekeeping department. They come and clean the room at 12:xx which is too early for me, however the front office department help me to solve the problem.
Stayed 10 nights in Dec 2019
Response from CST on 1 Jan,2020
謝謝您的光臨,並記下了您的評價。 如您所吩咐的那樣,關於酒店的場所,從8號出口到8號出口,步行3分鐘,行李較多,也可以在電梯所在的12號出口方便。酒店的地點是位於釜山的景點,是一個在釜山旅遊景點雲集的1號線和2號線的換乘站,是觀光時非常方便的酒店。 在酒店周圍,有很多分店,還有咖啡廳,24小時營業的便利店,所以即使到深夜也能安心回來。 對客人也感到滿意,所以感到很高興。 關於暖氣和淋浴,給您帶來不便,對不起。暖暖的意思是,雖然在炎熱的天氣裏設置了熱氣,但也很涼快,但是因爲洗澡也很涼快,所以很抱歉。 雖然是清掃的時間,但是在房間裏的清掃工作基本上沒有去上班的時候,在外出期間打掃衛生。 另外,通常顧客在客房裏的清潔劑是通過電話等確認後的清潔,所以可能會出現失誤。 請共享負責打掃的球隊,重新指導一下。 謝謝您這次利用我的賓館。 祝您這次旅行旅途愉快。 下次來到釜山的時候我期待着能在本酒店見面。 謝謝。

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spartan but roomy and clean. The lighting system was quirky. It went off when we wanted it on. It went on when we wanted it off. We wasted a lot of water waiting for it to get hot. The location was extremely convenient. At times during the very early morning hours, it was noisy due to workers or revelers.
Stayed 1 night in Dec 2019
Response from CST on 20 Dec,2019
Thank you for using our hotel and writing a review. Our hotel is doing its best to provide a more pleasant environment through a room maintenance check before check-in. Even if you stay longer than one night, we are making efforts to make sure that your accommodation is pleasant through daily supply supplementation and replacement of seats. I'm glad you're satisfied. As you mentioned, the hotel is located 3 minutes from Exit 8, 10 and 12 of Seomyeon Station, the center of Busan. Seomyeon is the center of Busan and is the transit station of Line 1 and Line 2. Also, it is suitable for shopping, restaurants, and cafes that are very close to Seomyeon Street. We are happy that you enjoyed various things to see and eat in Seomyeon along with major tourist attractions in Busan. I'm sorry to inconvenience you about the lighting. It's a sense light at the entrance, so please understand. The hot water can get hot soon, so I will control the temperature carefully. And you said it was noisy in the early morning, but it is usually a quiet alley around the hotel. If you have Kihee coming next time, it will be quiet if you prefer the higher floor when making reservations. Thank you very much for using the hotel and writing a review. I hope you enjoyed your trip to Busan. If you come to Busan again, I hope to see you again. Thank you.

6/10 Okay

Boon Kiong

Liked: Room comfort
Stayed 3 nights in Nov 2019
Response from CST on 28 Nov,2019
Thank you for using our hotel and leaving us a comment. The hotel is located 3 minutes away from Seomyeon Station Exit 8, 10 and 12 which is the center of Busan. Line 1 makes it easy to get to Jagalchi Market, International Market, BIFF Street, Nampo-dong, Gamcheon Culture Village. If you take Line 2, it is convenient to travel to major tourist attractions in Busan such as Gwangalli, Haeundae, Centum City, and Yonggung Temple. It is also suitable for shopping, restaurants, and cafes, which are very close to the western shopping district. I hope you enjoyed various things to see and eat, as well as major tourist attractions in Busan. Our hotel breakfast is freshly prepared every morning with fresh ingredients from nearby markets. Free breakfast is served with more than six side dishes and a Korean-style meal, such as soup and rice, as well as well. European foods such as salads and eggs are also available, enabling satisfactory meals for both men and women. We cook fresh ingredients every morning, so we have a lot of pride in the taste and customer I hope you had a happy breakfast. Thank you very much for using the hotel and leaving a comment. I hope you enjoyed your trip to Busan. I hope to see you again if you come to Busan again. Thank you.

8/10 Good

Kit Sheung Monita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Oct 2019
Response from CST on 21 Nov,2019
Thank you for using our hotel and leaving us a comment. The hotel is located 3 minutes away from Seomyeon Station Exit 8, 10 and 12 which is the center of Busan. In particular, there is an escalator at Exit 10 and an elevator at Exit 12, so there is no inconvenience in moving with the carrier. Seomyeon is the center of Busan and is the transfer station of Line 1 and Line 2. It is also suitable for shopping, restaurants, and cafes, which are very close to the western shopping district. I hope you enjoyed various things to see and eat, as well as major tourist attractions in Busan. Our hotel is a resident hotel. Deluxe rooms have a washing machine and are free of charge. There is an in-room washing machine that allows you to wash during long-term travel, so you can stay in a comfortable. In addition, the cooking table is provided in the room and the cooking tools can be rented, so you can cook with local specialties. And our hotel is a business hotel. It has wider rooms than other hotels, has separate shower and toilet rooms for efficient use, and has Videaux installed in the bathroom, so you have a high satisfaction level of satisfaction. Thank you very much for using the hotel and leaving a comment. I hope you enjoyed your trip to Busan. I hope to see you again if you come to Busan again. Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2019
Response from CST on 4 Oct,2019
Thank you for using our hotel and leaving us a good review. I am very happy and grateful to hear from the room management team that you left a good comment about me.^^ Thank you for choosing our hotel on your precious trip, and we are working hard to provide the best service for you. We strive for the best service we can provide, including a pleasant and comfortable accommodation environment, how to go to major tourist attractions, and recommend restaurants that only locals know about. This is a huge boost for us. I will do my best to provide a more satisfactory service. As a business hotel, our hotel has a larger room than other hotels, separate shower and restroom facilities for efficient use, and our customers are satisfied with the installation of bidet. Also, the deluxe room has a washing machine installed and is free of charge. The in-room washing machine allows you to wash during long trips, so you can stay in a comfortable stay. The hotel is located 3 minutes' walk away from Exit 8, 10 and 12 of Seomyeon Station, the center of Busan. Seomyeon is the center of Busan and is convenient to move to Busan's main tourist destination.It is also ideal for shopping, restaurants, and cafes, which are very close to Seomyeon Street. I hope you have enjoyed various attractions and food in Seomyeon as well as major tourist attractions in Busan.Our hotel breakfast is re-cooked every morning with fresh ingredients from a nearby sub-firmary. The free breakfast is toast, along with more than six side dishes and a Korean food-oriented diet such as soup and rice. European dishes such as salads and eggs are also available, making it possible for men, women and children to have a satisfactory. I hope to see you again if you come to Busan again. Thank you.

6/10 Okay

Sai Chung Sam

Liked: Staff & service
Good service. Nice breakfast. Strange interior design of my room type. Not very good room condition. lousy nearby environment.
Stayed 5 nights in Jul 2019
Response from JMS on 6 Aug,2019
Thank you for using our hotel. Our hotel breakfast is re-cooked every morning with fresh ingredients from a nearby sub-firmary. The free breakfast is toast, along with more than six side dishes and a Korean food-oriented diet such as soup and rice. European dishes such as salads and eggs are also available, making it possible for men, women and children to have a satisfactory. We cook fresh ingredients every morning, and our customers are very proud of the taste and satisfied with it. In particular, you can have a good breakfast every day, even if you stay for a long time. I hope you had a happy breakfast. However, I regret that the environment around me was noisy. I think it's because we're working on a building in front of the hotel, but the construction in front of the hotel is almost finished. Soon, the surrounding environment will be quiet, too. I hope you enjoyed your trip to Busan. I hope to see you again if you come to Busan again. Thank you.

8/10 Good

Gene, Johor Bahru

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Budget-y accommodation, clean and spacious room and bathroom. Deluxe rooms apparently have facilities for some cooking and washing machines. Breakfast can be something to get used to if you're not used to Korean style breakfast. Hotel is located along an inner lane which is pretty quiet area in Seomyeon, but there are food options & convenience stores nearby. Seomyeon Station exit 12 is your choice if you have luggage as it has an elevator, while Exit 10 has an escalator that goes up from the station to the street level, exit 8 is probably the closest but it is only staircases at that exit. Staff were friendly and helpful and they have some recommendations for eats nearby on a flip stand near the (single) elevator. If you forget or your travel adapter doesn't work with the recessed power sockets, you could borrow one from the hotel for a (refundable) KRW1,000 deposit. They were prefectly fine with depositing luggage before check in and after checkout. Early check in's can cost KRW10,000 per hour as do later check outs for a similar rate. Checking out at noon (an hour past their 11am check out time) is ok on request. But charges apply for later.
Stayed 6 nights in Jul 2019
Response from JMS on 9 Aug,2019
Thank you for using our hotel and leaving us a good review. Our hotel breakfast is re-cooked every morning with fresh ingredients from a nearby sub-firmary. The free breakfast is toast, along with more than six side dishes and a Korean food-oriented diet such as soup and rice. European dishes such as salads and eggs are also available, making it possible for men, women and children to have a satisfactory. We cook fresh ingredients every morning, and our customers are very proud of the taste and satisfied with it. In particular, you can have a good breakfast every day, even if you stay for a long time. I hope you had a happy breakfast. Thank you for mentioning that it is a Korean meal. He also explained the location, and I hope that other bookings will be able to make reservations after seeing your comments. Thank you so much. I have to explain to you one by one what you have experienced about the hotel in person, so if other guests book the hotel, they will be able to appreciate what you have done more than I have. Our hotel staff always greet us with kindness and smiles, as you have made a valuable choice. Your praise is a great help to us. We will continue to do our best to provide satisfactory service. Thank you very much for using the hotel and leaving us a good review. I hope you enjoyed your trip to Busan. I hope to see you again if you come to Busan again. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roger
Friendly staffs and clean place
Stayed 3 nights in Jun 2019
Response from JMS on 3 Jul,2019
Thank you for using our hotel and leaving us a good review. Our hotel is a resident hotel. Deluxe room has a washing machine and is free of charge. The in-room washing machine allows you to wash during long trips, so you can stay in a comfortable stay. In addition, cooking tables are provided in the guest room and cooking tools are available for rent, so you can cook using local specialty products. I hope you make good memories with your family.^^ And as a business hotel, our hotel has a larger room than other hotels, separate shower and bathroom, and efficient use. We have a bidet installed in the bathroom, and our customers are very satisfied. I'm very happy that you've gained a lot of satisfaction with these things. Our hotel staff always greet us with kindness and smiles, as you have made a valuable choice. Your praise is a great help to us. We will continue to do our best to provide satisfactory service. Thank you very much for using the hotel and leaving us a good review. I hope you enjoyed your trip to Busan. I hope to see you again if you come to Busan again. Thank you.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and enjoyable stays, staff are warm and welcoming.
Stayed 11 nights in May 2019
Response from JMS on 1 Aug,2019
Thank you for using our hotel and leaving us a good review. Our hotel is a resident hotel. Deluxe room has a washing machine and is free of charge. The in-room washing machine allows you to wash during long trips, so you can stay in a comfortable stay. In addition, cooking tables are provided in the guest room and cooking tools are available for rent, so you can cook using local specialty products. I hope you make good memories with your family.^^ And as a business hotel, our hotel has a larger room than other hotels, separate shower and bathroom, and efficient use. We have a bidet installed in the bathroom, and our customers are very satisfied. The hotel is located 3 minutes away from Exit 8, 10 and 12 of Seomyeon Station, the center of Busan. Seomyeon is the center of Busan and transfer station for Line 1 and Line 2. Our hotel breakfast is re-cooked every morning with fresh ingredients from a nearby sub-firmary. The free breakfast is toast, along with more than six side dishes and a Korean food-oriented diet such as soup and rice. European dishes such as salads and eggs are also available, making it possible for men, women and children to have a satisfactory. We cook fresh ingredients every morning, and our customers are very proud of the taste and satisfied with it. In particular, you can have a good breakfast every day, even if you stay for a long time. I hope you had a happy breakfast. Our hotel staff always greet us with kindness and smiles, as you have made a valuable choice. Your praise is a great help to us. We will continue to do our best to provide satisfactory service. Thank you very much for using the hotel and leaving us a good review. I hope you enjoyed your trip to Busan. I hope to see you again if you come to Busan again. Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2019
Response from JMS on 13 Jun,2019
感謝您利用我們酒店給我留下了美好的後記。 我們飯店的早餐是從附近不全市場空運來的新鮮材料,每天早上都會重新烹調。 免費提供的早餐有6種以上菜餚和湯,飯等以韓餐爲中心的食譜和吐司。 還提供色拉,雞蛋等歐式食物,男女老少均可享用。 新鮮的Well-Being材料,每天早上重新烹調,顧客對味道的自豪感和滿意度都很高。 特別是每天提供不同的食譜,長期住宿也可每天享用早餐。 祝你吃一頓熱騰騰的早餐,像媽媽做的家常便飯。 本酒店爲住院酒店,豪華客房內設有洗衣機,可免費使用。 客房內配有洗衣機,長期旅行時可洗滌,可提供舒適,舒適的住宿。 此外,客房內設有烹飪臺,可出租烹飪工具,可使用地區特產烹飪。 祝您和家人一起留下美好的回憶^^與其他酒店相比,客房更寬敞,淋浴間和衛生間分離,可有效使用,衛生間還設有牀墊,顧客滿意度很高。 酒店位於釜山市中心西面站8號,10號,12號出口3分鐘距離。 (特別是10號出口有自動扶梯,12號出口有電梯,與行李箱一起移動也無不便。) 西面是釜山的中心,是1號線和2號線的換乘站。 乘坐1號線,可方便前往札嘎其市場,國際市場,BIFF大街,南浦洞,甘川文化村。 乘坐 2 號線,可便利前往廣岸裏,海雲臺,centum city,龍宮寺等釜山主要旅遊景點。 此外,它與西面的繁華街區非常相鄰,適合購物,品嚐美食,泡吧。 希望您能和釜山的主要觀光地一起享受西面各種景點和美食。 我們酒店的職員們總是以親切和微笑迎接顧客。 顧客的這種稱讚對我們來說是很大的幫助。 以後也會竭盡全力提供滿意的服務。 感謝您利用酒店,留下美好的後記。 祝你在釜山旅行愉快。 再次來釜山旅遊的話,一定要再見。 祝你在溫暖的春天裏度過。小心感冒。謝謝。

8/10 Good

KLGirl, Malaysia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good. Right at Seomyeon district and easily accessible to airport, busan train station and other tourist sites. Walking distance from Bujeon market. The service is good and the reception staff is very polite. What I did not like is that you have to rent the cutlery set for 10,000 won. I think they should not charge. They can ask for a deposit but it should not be rented for a fee.
Stayed 4 nights in May 2019
Response from JMS on 16 May,2019
Thank you for using our hotel. Our hotel breakfast is re-cooked every morning with fresh ingredients from a nearby sub-firmary. The free breakfast is toast, along with more than six side dishes and a Korean food-oriented diet such as soup and rice. European dishes such as salads and eggs are also available, making it possible for men, women and children to have a satisfactory. We cook fresh and fresh ingredients every morning, and our customers are very proud of the taste and satisfied. Especially, you can have a delicious breakfast every day, even if you stay for a long time. Our hotel is a resident hotel. Deluxe room has a washing machine and is free of charge. The in-room washing machine allows for long-term washing for comfortable and comfortable accommodation. In addition, cooking tables are provided in the guest room and cooking tools are available for rent, so you can cook using local specialty products. I hope you make good memories with your family.^^ Compared to other hotels, the guest room is spacious and the shower and bathroom are separated for efficient use. Videos are installed in the bathroom, and customers are more satisfied. The hotel is located 3 minutes away from Exit 8, 10 and 12 of Seomyeon Station, the center of Busan. Our hotel staff always greet us with kindness and smiles, as you have made a valuable choice. We will continue to do our best to provide satisfactory service. But I had a complaint about 10,000 won for cooking tools, and I'm sorry to think about it. Our hotel receives a deposit for any lost cooking utensils. I would have returned the money when I checked out. Thank you very much for using the hotel and leaving us a good review. I hope you enjoyed your trip to Busan. I hope to see you again if you come to Busan again. I hope you have a warm spring day. Be careful not to catch a cold.Thank you.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall this was a very good value for the price, and in an excellent location in the city. Staff were extremely kind and helpful - and I mean extremely! I only had a few small issues. Firstly, while the hotel page on Expedia listed "laundry facilities" under "Family Friendly Amenities", it turned out that only the larger rooms had washing machines in them, and no laundry services of any kind are offered for guests in the smaller rooms. This forced us to change our clothing plans a bit. Secondly, the room had several of what I would call "lighting issues". The bed was located right next to a window with a thin shade on it, so that the room becomes very bright at sunrise even with the shade closed. This made it impossible for us to sleep much later than daybreak, which this time of year was in the very early hours of the morning. At night time, the room was very dimly lit, aside from a super-bright light in the entryway which can only be activated temporarily by a motion sensor. That meant that the room was seldom as well lit as we would have liked, and that it was also impossible to go to the bathroom in the middle of the night without tripping the light sensor and waking up one's partner. Overall this hotel was still a very good value and I loved the location. I may even consider staying again, despite the few areas that I felt could have been improved.
Stayed 3 nights in Apr 2019
Response from JMS on 16 May,2019
Thank you for using our hotel. Our hotel breakfast is re-cooked every morning with fresh ingredients from a nearby sub-firmary. The free breakfast is toast, along with more than six side dishes and a Korean food-oriented diet such as soup and rice. European dishes such as salads and eggs are also available, making it possible for men, women and children to have a satisfactory. We cook fresh and fresh ingredients every morning, and our customers are very proud of the taste and satisfied. Especially, you can have a delicious breakfast every day, even if you stay for a long time. Our hotel is a resident hotel. Deluxe room has a washing machine and is free of charge. The in-room washing machine allows for long-term washing for comfortable and comfortable accommodation. In addition, cooking tables are provided in the guest room and cooking tools are available for rent, so you can cook using local specialty products. I hope you make good memories with your family.^^ Compared to other hotels, the guest room is spacious and the shower and bathroom are separated for efficient use. Videos are installed in the bathroom, and customers are more satisfied. The hotel is located 3 minutes away from Exit 8, 10 and 12 of Seomyeon Station, the center of Busan. Our hotel staff always greet us with kindness and smiles, as you have made a valuable choice. We will continue to do our best to provide satisfactory service. However, you mentioned a few bad points, and I will try to submit an opinion to the top to reflect them. Thank you very much for using the hotel and leaving us a good review. I hope you enjoyed your trip to Busan. I hope to see you again if you come to Busan again. I hope you have a warm spring day. Be careful not to catch a cold.Thank you.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
its very near to the train station. the staff there is helpful and friendly.
Stayed 6 nights in Apr 2019
Response from PET on 8 May,2019
The hotel is located 3 minutes away from Exit 8, 10 and 12 of Seomyeon Station, the center of Busan. (In particular, exit 10 has an escalator and exit 12 has an elevator, making it easy to move with the carrier.) Seomyeon is the center of Busan and transfer station for Line 1 and Line 2. If you take Line 1, you can easily move to Jagalchi Market, International Market, BIFF Street, Nampo-dong, and Gamcheon Culture Village. If you take Line 2, you can travel to major tourist attractions in Busan such as Gwanganri, Haeundae, Centum City, and Yonggung Temple. It is also ideal for shopping, restaurants, and cafes, which are very close to Seomyeon Street. I hope you have enjoyed various attractions and food in Seomyeon as well as major tourist attractions in Busan.Our hotel breakfast is re-cooked every morning with fresh ingredients from a nearby sub-firmary. The free breakfast is toast, along with more than six side dishes and a Korean food-oriented diet such as soup and rice. European dishes such as salads and eggs are also available, making it possible for men, women and children to have a satisfactory. We cook fresh and fresh ingredients every morning, and our customers are very proud of the taste and satisfied.Especially, you can have a delicious breakfast every day, even if you stay for a long time. I hope you had a warm breakfast like your mom's home meal.Our hotel staff always greet us with kindness and smiles, as you have made a valuable choice. Your praise is a great help to us. We will continue to do our best to provide satisfactory service.Thank you very much for using the hotel and leaving us a good review. I hope you enjoyed your trip to Busan. I hope to see you again if you come to Busan again. I hope you have a warm spring day. Be careful not to catch a cold.Thank you.

8/10 Good

Chee Beng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Could improve the lightings in the room which was quite dim
Stayed 5 nights in Mar 2019
Response from JMS on 29 Mar,2019
Thank you for using our hotel. The hotel is located 3 minutes from Exit 8, 10 and 12 of Seomyeon Station, the center of Busan. (In particular, there is an escalator at Exit 10 and elevators at Exit 12 to make it easy to travel with the carrier.) Seomyeon is the center of Busan and is a transfer station on Line 1 and Line 2. If you take the first line, you can easily move to Jagalchi Market, International Market, BIFF Street, Nampo-dong, Gamcheon Culture Village, and if you take the second line, you can get to major tourist destinations in Busan such as Gwangan-ri, Haeundae, Centum City and Yonggung Temple. It is also ideal for shopping, restaurants, and cafes so close to the main street. I hope you enjoyed the trip along with the main tourist attractions in Busan. Our hotel's breakfast is freshly cooked every morning with fresh ingredients from a nearby boutique. The free breakfast is served with more than six side dishes and toast, along with Korean-style meals such as soup and rice. European meals such as salads and eggs are also available for both men and women of all ages. Fresh well-being ingredients are newly cooked every morning, so your customers are very proud of the taste and satisfied with it. Especially, we offer a different meal every day, so you can have a delicious breakfast every day, even if you stay for a long time. I hope you had a warm breakfast like home meal made by your mom. Our hotel is a business hotel and has a larger room than other hotels. In addition, the shower room and bathroom are separated in the room for efficient use. The bathroom is equipped with a bead to satisfy customers. Especially, deluxe rooms are equipped with washing machines and microwave ovens, making it easy to travel for long periods of time. And you said it was a bit dark before, but now it's a little brighter, so my heart is bright as well.Thanks

8/10 Good

PONRATN

Liked: Room comfort
It’s good for the price
Most of the time, there is no hot water. Breakfast is good for the price. Location is very convenient. The room was big.
Stayed 2 nights in Feb 2019
Response from JUNG MOONSUB on 29 Mar,2019
Thank you for using our hotel. The hotel is located 3 minutes from Exit 8, 10 and 12 of Seomyeon Station, the center of Busan. (In particular, there is an escalator at Exit 10 and elevators at Exit 12 to make it easy to travel with the carrier.) Seomyeon is the center of Busan and is a transfer station on Line 1 and Line 2. If you take the first line, you can easily move to Jagalchi Market, International Market, BIFF Street, Nampo-dong, Gamcheon Culture Village, and if you take the second line, you can get to major tourist destinations in Busan such as Gwangan-ri, Haeundae, Centum City and Yonggung Temple. It is also ideal for shopping, restaurants, and cafes so close to the main street. I hope you enjoyed the trip along with the main tourist attractions in Busan. Our hotel's breakfast is freshly cooked every morning with fresh ingredients from a nearby boutique. The free breakfast is served with more than six side dishes and toast, along with Korean-style meals such as soup and rice. European meals such as salads and eggs are also available for both men and women of all ages. Fresh well-being ingredients are newly cooked every morning, so your customers are very proud of the taste and satisfied with it. Especially, we offer a different meal every day, so you can have a delicious breakfast every day, even if you stay for a long time. I hope you had a warm breakfast like home meal made by your mom. Our hotel is a business hotel and has a larger room than other hotels. In addition, the shower room and bathroom are separated in the room for efficient use. The bathroom is equipped with a bead to satisfy customers. Especially, deluxe rooms are equipped with washing machines and microwave ovens, making it easy to travel for long periods of time. But I'm sorry to hear that you don't have hot water. Hot water is available on the second floor. If you ask

8/10 Good

ChloeLee, Johor, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel offers a lot of choices for breakfast. Location is also very good, close to subway station and shopping areas. Worth the price.
Stayed 6 nights in Jan 2019
Response from PET on 15 Jan,2019
Thank you for using our hotel and leaving us good reviews. Our hotel breakfast is cooked with fresh ingredients from a nearby subprime market. The chef who has been operating the restaurant for more than 10 years is very satisfied with its new cooking every morning. Free breakfast is served with six side dishes and toast, along with a Korean-style meal such as soup and rice. European-style foods such as salads and eggs are also served to satisfy both men and women. I'm glad you had a delicious breakfast, too. The hotel is located three minutes away from Exit 8, 10 and 12 of Seomyeon Station, the center of Busan. Seo-myeon is easy to get to Jagalchi Market, International Market, and BIFF Street by Line 1, and Gwangan-ri, Haeundae, and Centum City by Line 2. It is also a good place to shop, enjoy restaurants and cafes in a very close proximity to the writing street. I'm glad that you enjoyed various things to see and eat along with the major tourist attractions in Busan. Thank you from the bottom of my heart for using the hotel and leaving a good review. If you come to Busan again, I hope to see you again. see you again. Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel room is clean and comfortable. Breakfast menu needs improvement.
Stayed 2 nights in Dec 2018
Response from JSL on 31 Dec,2018
Thank you for using our hotel and leaving a good review. Our hotel is a business hotel and the room is bigger than other hotels. There are also separate bathrooms and shower rooms, especially hotel deluxe rooms with washing machines and microwave ovens. I'm glad you enjoyed your trip in a clean and comfortable environment. Our hotel breakfast is being redesigned every morning with fresh ingredients from a nearby subprime market. Chef, who has been running a Korean restaurant for more than 10 years, cooked it himself and is very satisfied with the taste. Also, you can change your diet every day so you can eat delicious meals without getting tired. The hotel is located five minutes away from Seomyeon Station, providing excellent access. So it is very good to enjoy various things to see and eat. I hope you made many good memories in Busan. I hope you enjoyed your trip to Busan. I'll see you again. Thank you.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Nice staffs.
Would be good if they can have brighter lights in the room. A little challenging to not get your clothes and towel wet while showering. Enjoyed the homely breakfast. Very helpful and friendly staffs.
Stayed 2 nights in Nov 2018
Response from PET on 6 Dec,2018
There are department stores, duty free shops, and outlets around the hotel. There are various kinds of food in Busan, so it is convenient to use. A word of your praise is very helpful to our hotel staff. I'm really sorry if there were any inconveniences during your stay. If you visit us next time, we'll offer you a better service. Thank you for stay our hotel. Hope to See You Again^^

8/10 Good

Chee Leng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The small hotel is located behind a small alley which took us quite a long time to find. We would like to thank the high-school student who gave us immeasurable help and brought us to the hotel from the Seomyeon station. The hotel service is nice. As Asian, we love the Korean style breakfast very much, especially the soup of the day (everyday served different type of soup). The hotel room has all the basic supply.
Stayed 1 night in Oct 2018
Response from jsl on 9 Nov,2018
Thank you for using our hotel. Our hotel is located 5 minutes away from Seomyun station and has excellent accessibility. I'm afraid you had a hard time finding it because you were the first road to come. I am grateful to the high school student who helped you.^^Our hotel breakfast is made of fresh ingredients that are served from nearby sub-jeon markets every morning. Chef, who has been running a Korean restaurant for more than 10 years, has cooked and is fresh and delicious. I am very happy to hear that you enjoyed the soup especially. I hope you had a meal like home rice and a lively day. The hotel is larger than other hotel rooms. Also, deluxe rooms are equipped with washing machines and microwave ovens, making them very satisfied. I hope you enjoyed your trip to Busan. I hope you will visit again. Thank you.

8/10 Good

Sigal

Was good
Stayed 4 nights in Sep 2018
Response from PET on 15 Sept,2018
Thank you very much for using our hotel. All of our deluxe rooms are equipped with a washing machine and microwave in your room, so you can use it at any time. There are department stores, duty free shops, and outlets around the hotel. There are various kinds of food in Busan, so it is convenient to use. The free breakfast is prepared by our staff so that you can cook fresh ingredients on the day and serve delicious breakfast. The problem you have pointed out is as much as possible, Please come back next time and promise to do our best to provide better hotel service. Thank you

10/10 Excellent

Christopher

Great hotel
We would certainly recommend this hotel. The staff were very friendly, particularly the lady on reception and the ladies serving breakfast who went out of their way to make a fuss of our young son. The room was spacious and clean, one of the best we stayed in in Korea. The hotel is only a few minutes walk from the metro station.
Stayed 6 nights in Aug 2018
Response from PET on 10 Sept,2018
Thank you very much for using our hotel. All of our deluxe rooms are equipped with a washing machine and microwave in your room, so you can use it at any time. There are department stores, duty free shops, and outlets around the hotel. There are various kinds of food in Busan, so it is convenient to use. The free breakfast is prepared by our staff so that you can cook fresh ingredients on the day and serve delicious breakfast. The problem you have pointed out is as much as possible, Please come back next time and promise to do our best to provide better hotel service. Thank you

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Comfortable, centric, close to subway and staff willing to help cover your needs
Stayed 4 nights in Aug 2018
Response from JSL on 25 Aug,2018
Barbara~~ Thank you for good review~^^ Our hotel t is highly satisfying to prepare the breakfast with fresh ingredients that can be delivered from nearby sub-jeon markets. In-room microwave ovens and washing machines are especially satisfying. The room has a homely comfort, thank you for letting know. we will try to satisfy our customers with our kind service. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place!
Stayed 3 nights in Apr 2018
Response from PET on 7 Aug,2018
Thank you for review to us. Hope to see you at our hotel again. thank you.

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super & No regrets! Worth every cent of your $
Just 1 word - Superb!! We stayed 4 nights here. Just walking distance to/fr exit 12 of Seomyeon Station. Not on the mainroad of Seomyeon so it's nice and quiet throughout the day. Plentiful of local food just downstairs. Don't forget to try the fried chicken on the other lane. Run by a Chinese lady with her aging mum. Breakfast on the hotel 2nd floor is sufficient with frequent refills. Don't expect 5* spread but it's good enough to nourish the body. Front desk recep is very friendly & would call u a cab if required.
Stayed 4 nights in Jun 2018
Response from kim on 13 Jul,2018
Thank you for having a good trip. Next time we would like you to use our Moomoom hotel.

8/10 Good

Low

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort stay and the location is the best. The staffs are friendly and the breakfast was great. The only comment was no hook in bathroom and hanger wasn't supplied .
Stayed 5 nights in Jun 2018
Response from SJH on 18 Jun,2018
Thank you for review to us. It sounds good to our service. thank you. however, sorry about your uncomfortable staying. We quickly supply to bathroom and hanger also. hangers are every each rooms available. sorry about was not supplied. hope to see you our hotel again. thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great. It was true to what was advertised. The location provided a variety of options of things to do in the area
Stayed 1 night in Jun 2018
Response from SJH on 8 Jun,2018
Thank you for leave the message to us. This review is very helpful for us look like this one. thank you and hope to see you again.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in May 2018
Response from SJH on 11 Dec,2018
The hotel was great. It was true to what was advertised. The location provided a variety of options of things to do in the area

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Response from PET on 4 May,2018
Thank you for staying in out hotel. i hope to see you again soon, ^^

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location at good value
Pros: This hotel is located near the subway station, roughly 5 minute walk. The room is clean and spacious. Hotel staff are friendly. Cons: I moved in on a Saturday night and it was quite noisy in the midnight. Some lamps in the room are not working.
Stayed 4 nights in Apr 2018
Response from Chris.P on 29 Apr,2018
Thank you for staying in out hotel. i hope to see you again soon, ^^

8/10 Good

SEE WAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from PET on 11 Apr,2018
Thank you for staying here Please next time to use mumum hotel Thank you again

8/10 Good

Tan Lin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location.
Stayed 2 nights in Mar 2018
Response from pet on 5 Apr,2018
Thank you please next time use mumum hotel

8/10 Good

Siew Lan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
It is located at super good location. this is my 2nd time in this hotel. The bf provided is as good but the front desk service is not as friendly and warm compared to my last visit. Didn't see the nice and friendly uncle. The room don't provide washing detergent even there is a washing machine in the apartment.
Stayed 1 night in Nov 2017
Response from Daniel Han Mr on 5 Dec,2017
Thank you for using our hotel. Thank you for your feedback!

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Location is good, near to metro station. Staff was helpful. has a washing machine and microwave in the room. Futon was uncomfortable, little ventilation in the room, TV wasn't working well
Stayed 4 nights in Nov 2017
Response from Daniel Han Mr on 11 Dec,2017
Thank you for using our accommodation. Thank you for your feedback!