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Reviews of Southgate Hotel

2.5 out of 5
Southgate Hotel
2248 Southgate Parkway, I-70 & State RT 209 Exit 178, Cambridge, OH

Reviews

8.0

Very good

Rating 10 - Excellent. 55 out of 146 reviews" "
Rating 8 - Good. 55 out of 146 reviews" "
Rating 6 - Okay. 19 out of 146 reviews" "
Rating 4 - Poor. 10 out of 146 reviews" "
Rating 2 - Terrible. 7 out of 146 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Todd

Travelled with family, Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convience
Stayed 1 night in Mar 2024

8/10 Good

Dwight

Stayed 1 night in Mar 2024

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk person was awesome and helped every way he could.. The dryers dont work very well but other than that i loved the stay and loved the tiki bar
Stayed 2 nights in Mar 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
It's convenient and cheap
Stayed 1 night in Mar 2024

10/10 Excellent

Ashley

Stayed 1 night in Mar 2024

2/10 Terrible

Joy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run away!
The service was horrible. The room was disgustingly dirty. The microwave and fridge were gross. Everything was old. I was too afraid to open the bed or use the shower.the advertised lounge was closed. I booked handicap and had an up the stairs room.
Stayed 1 night in Feb 2024

10/10 Excellent

ANTHONY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Peggy

Stayed 1 night in Feb 2024

8/10 Good

Delbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the tiki bar.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We always enjoy staying at the Southgate Hotel in Cambridge. It's an affordable hotel and always clean.
Stayed 1 night in Nov 2023

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We had a great stay. Room was very nice. The woman at the front desk was so sweet, and help full. We're already planning our stay for next year.
Stayed 1 night in Oct 2023

10/10 Excellent

Herbert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Dated but ok.
Grew up in this town and this hotel has been around a long time. My class reunion was held here so I booked a room. The check in process and the staff were very helpful and friendly. The room was very clean and had a refrigerator and microwave. Not many electrical outlets for charging. The biggest issue is that it’s very dated and had a bit of deferred maintenance. My bathroom door actually had a fist hole punch in it. The staff at the tiki bar were great.
Stayed 2 nights in Oct 2023

10/10 Excellent

Chris

Stayed 1 night in Oct 2023

10/10 Excellent

Don

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can walk to eateries.
Stayed 1 night in Oct 2023

4/10 Poor

joseph

Disliked: Property conditions & facilities, room comfort
The biggest problem is that it is very dated. It smelled musty and every time the air conditioning came on the smell of old air filter.
Stayed 1 night in Sep 2023

8/10 Good

june

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did an amazing job
Stayed 3 nights in Jul 2023

2/10 Terrible

Georgette

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I liked the pool. Did not like our bathroom the bathtub had rust all around the inside and the vent in the bathroom had paint chipping off. The blankets was very old and the bed was very hard. They charged me $64.00 over the said amount for bed tax. They need to really update their rooms. Glad i only stayed one night there and then went to a nicer hotel for two days. We'll never stay there again. I do not recommend 😐
Stayed 3 nights in Aug 2023

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

8/10 Good

Debra

Liked: Staff & service, room comfort
Weekend getaway
The hotel was a bit dated and not the cleanest. There was spash marks on he cleaning and wall .The microwave didn't work. The pool and fitness center seemed desent..Had alot of fun at the tiki bar. There was a dj and we met alot of cool people
Stayed 2 nights in Aug 2023

2/10 Terrible

Bonnie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I haven't stayed in one this bad for awhile.
Stayed 1 night in Aug 2023

6/10 Okay

TYLER

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
not the greatest but not the worst
hotel was ok but it was outdated the bar is closed until Wednesday their was some gun shots around midnight so didn't sleep a whole lot their is a lot of people just wondering around outside at nights if your on a budget it will get the job done but i would recommend probably just going somewhere else
Stayed 2 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Southgate
The host/desk clerk was very cordial. Everything went well. I slept well.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, ample parking with many food options within walking distance. Pool is very clean as well as the grilling area out back.
Stayed 1 night in Jul 2023

6/10 Okay

Jaycen

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was very helpful and maid service was great. Tv had no movie channels at all and every other station had no sound.
Stayed 2 nights in Apr 2023

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience.
The desk staff were so kind and sweet, they were very helpful. The room was clean and the bed was very comfortable. The Tiki Lounge was a blast. I would absolutely stay there again (but will book directly through them as it is MUCH cheaper that way).
Stayed 1 night in Mar 2023

8/10 Good

Lawrence

Liked: Staff & service, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Michael

Stayed 1 night in Nov 2022

8/10 Good

Sherry

Liked: Staff & service, property conditions & facilities, room comfort
Check in was easy staff with super nice
Overall it was a good stay
Stayed 1 night in Oct 2022

8/10 Good

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

8/10 Good

Gayle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older property, but everything was clean. They have updated carpeting and a few things. The bath area had rust stains in the tub, maybe they have real hard water not sure. But still it was clean and we felt safe in the area.
Stayed 1 night in Sep 2022

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

LeeRoy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

Laurie A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet deal
Very nice hotel they r doing great repairs. Only thing was the tiki bar was not open(closed mon-weds) ugh But great restaurants nearby. Would definitely stay again
Stayed 1 night in Sep 2022

8/10 Good

Cheryl

Travelled with group
Liked: Staff & service
The Tiki bar/lounge doesn’t exist anymore. To compensate, perhaps an evening snack or continental breakfast would be nice. There are no instructions in the room on how to checkout. There are no comfortable chairs to sit on for reading/relaxing. There was no clock in the room. TV/remote was difficult to use. There were cigarette burn holes in the bedspread. The room was clean. There were plenty of towels.
Stayed 1 night in Sep 2022

10/10 Excellent

Patti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

8/10 Good

Patti

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was pleasant and comfortable. Needs new tv and premium channels. Also, not happy that we got a strange call at 2 on the room phone😡
Stayed 1 night in Sep 2022

8/10 Good

Elizabeth

Travelled with family
Liked: Staff & service, room comfort
Bathroom
The bathroom could have been better. Low toilet, rust in the tub was bad, sink faucet needed scrubbed.
Stayed 2 nights in Aug 2022

8/10 Good

Charles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

4/10 Poor

Jamie

Travelled with group
Disliked: Cleanliness
Broken toilet, beetles on the floor, huge party going on
Stayed 2 nights in Aug 2022

6/10 Okay

Robert, Union City

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Served it's purpose. Older hotel in need of upgrade. Lobby remodeled but the room is in need of repair; hole in bathroom door, no exhaust fan, broken tile and stuck shower/spigot valve.
Stayed 2 nights in Aug 2022

10/10 Excellent

Tracie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service all around, excellent outdoor seating !!
Stayed 2 nights in Jun 2022

10/10 Excellent

Patti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and staff very friendly
Stayed 1 night in Jan 2022

2/10 Terrible

Jessica

Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Friendly check in & check out. Room was clean. Pet friendly. Only thing that bugged me was the TV programming was confusing to me ... and once I would finally find a channel, it would cut out due to connection issues. Other than that, very nice stay. If I'm ever back in the area, will consider staying there.
Stayed 2 nights in Nov 2021