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Cancun Bay All Inclusive Hotel

3.5 star property
Beach spa retreat, walking distance from Turtle Beach

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Cancun Bay All Inclusive Hotel

2 outdoor pools, pool loungers
Exterior
Minibar, in-room safe, blackout curtains, soundproofing
Buffet
Reception
Reviews
7.8

Good

Popular amenities

  • All-inclusiveAll-inclusiveAll-inclusive
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • Pool
  • Breakfast includedBreakfast includedBreakfast included

Explore the area

Map
Boulevard Kukulkan KM 3.5, Zona Hotelera, Cancun, QROO, 77500
  • Popular LocationPlaya Tortugas3 min walk
  • Popular LocationLangosta Beach20 min walk
  • Popular LocationTortuga Beach8 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)22 min drive
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Room options

View all photos for Superior Room, Ocean View

Minibar, in-room safe, blackout curtains, soundproofing

Superior Room, Ocean View

8.2/10 Very good

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Private bathroom
Eco-friendly toiletries
  • 20 sq m
  • Ocean view
  • Sleeps 4

View all photos for Family Suite (3 Bedrooms with dining room)

Minibar, in-room safe, blackout curtains, soundproofing

Family Suite (3 Bedrooms with dining room)

7.7/10 Good

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
  • 95 sq m
  • Sleeps 8
  • 2 Double Beds and 1 King Bed

View all photos for Junior Suite, 2 Bedrooms

View from room

Junior Suite, 2 Bedrooms

7.9/10 Good

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
2 bedrooms
  • 65 sq m
  • Sea view
  • Sleeps 5
  • 2 Double Beds and 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, blackout curtains, soundproofing

Standard Room

Highlights

Balcony or patio
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Blackout curtains
Designer toiletries
Private bathroom
  • 25 sq m
  • Sleeps 4

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The price is S$361
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14 Jun - 15 Jun
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About the area

Cancun

Located on the beach, Cancun Bay All Inclusive Hotel is in Zona Hotelera, a neighbourhood in Cancun. Puerto Cancun Marina Town Center and Plaza Las Americas are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Turtle Beach and Langosta Beach. Travelling with kids? Consider Ventura Park Cancun, or check out an event or a game at Beto Avila Baseball Stadium. Discover the area's water adventures with jet skiing and kayaking nearby, or enjoy the great outdoors with hiking/biking trails and ecotours.
Visit our Cancun travel guideOpens in a new window

What's nearby

  • Playa Tortugas - 3 min walk
  • Las Perlas Beach - 9 min walk
  • Langosta Beach - 20 min walk
  • Puerto Cancun Marina Town Center - 2 min drive
  • Tortuga Beach - 8 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • Restaurant Gaviota - 11 min walk
  • Cancun Mexico - 1 min walk
  • Sirenas Raw Bar - 11 min walk
  • Los Chachalacos - 10 min walk
  • Las Hijas de la Tostada - 4 min walk

About this property

Cancun Bay All Inclusive Hotel

All-inclusive family-friendly hotel located in Zona Hotelera
Near Turtle Beach and Langosta Beach, Cancun Bay All Inclusive Hotel provides a free breakfast buffet, an airport shuttle and a swim-up bar. This hotel is a great place to bask in the sun with a white sand beach, a beach bar and beach massages. Indulge in a massage, a body treatment and a facial at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Free WiFi in public areas is available to all guests, along with a poolside bar and a corner/local shop.
Other perks at this hotel include:
  • 2 outdoor pools and a children's pool, with sunloungers and a swim-up bar
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a TV in reception and a ballroom
  • A porter/bellboy, ATM/banking services and a reception hall
  • Guest reviews give good marks for the family-friendly amenities, bar and breakfast
Room features
All 132 rooms have comforts such as laptop-compatible safes and air conditioning, in addition to perks such as sound-insulated walls and minibars. Guests reviews say good things about the clean rooms at the property.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and coffee/tea makers
  • Bathrooms with eco-friendly toiletries and showers
  • LCD TVs with cable channels
  • Balconies or patios, daily housekeeping and phones

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included
Room service during certain hours (limited menu)
In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Dancing
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Theme parties

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 11:00 AM
  • 2 bars/lounges
  • 4 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • El Faisan
  • Jacuzzi Bar
  • Pina Colada
  • Sushi Bar
  • Trattoria

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Library
  • Playground
  • Shopping
  • Spa tub
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (1,970 square foot of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 3 floors
  • 5 buildings
  • Ballroom
  • Beaux Arts architecture
  • Built in 1978
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

Outdoor space

  • Balcony/patio

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 10

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
5 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 4.57 per accommodation, per night
  • Resort fee: USD 3 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the hot tub

Property is also known as

Cancun Bay Resort All Inclusive
Qbay Cancun Hotel And Suites
Qbay Cancun Hotel Cancun
Cancun Bay All Inclusive
Cancun Bay Resort

Frequently asked questions

Does Cancun Bay All Inclusive Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Cancun Bay All Inclusive Hotel?

As of 23 May,2024, prices found for a 1-night stay for 2 adults at Cancun Bay All Inclusive Hotel on 26 May,2024 start from S$296.49, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cancun Bay All Inclusive Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Cancun Bay All Inclusive Hotel?

Self-parking is free at this property.

What time is check-in at Cancun Bay All Inclusive Hotel?

Check-in start time: 3:00 PM; check-in end time: noon.

What time is check-out at Cancun Bay All Inclusive Hotel?

Checkout is at noon. Late checkout is available for USD 10 (subject to availability).

Does Cancun Bay All Inclusive Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle.

Are there all-inclusive benefits at Cancun Bay All Inclusive Hotel?

Yes, the property is all-inclusive. Food and drinks are included (with some restrictions), and activities include volleyball, aerobics classes, water fitness classes and more.

Where is Cancun Bay All Inclusive Hotel located?

Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of Turtle Beach and Langosta Beach. Tortuga Beach is 1.9 mi (3.1 km) away.

Cancun Bay All Inclusive Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 423 out of 1008 reviews" "
Rating 8 - Good. 264 out of 1008 reviews" "
Rating 6 - Okay. 151 out of 1008 reviews" "
Rating 4 - Poor. 77 out of 1008 reviews" "
Rating 2 - Terrible. 93 out of 1008 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Alejandro

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property is beautiful and they even gave us an upgrade . The main bar opens after 12:30 so that’s not good . The whole reservations for dinner thing is confusing and annoying , we went to the buffet and the person that greeted us said there were no tables and then walked off so we stood there, watching tables leave and nobody busing the tables so we stood there for about an hour, even though people were leaving right when we first got there food selection is minimal bland and there’s no salt shakers on the tables
Stayed 1 night in May 2024

8/10 Good

Jovelyn

When we arrived the room was not clean well. There were hair on the floor and dust in the corners. Other than that this hotel is excellent.
Stayed 6 nights in May 2024

6/10 Okay

Preeti M

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2024

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel wan to rich, the people hu state ther, evrithing is too expensive.The food stay 2 days the buffet, the table no salt pepper, the food same for one week. And many more
Stayed 9 nights in May 2024

10/10 Excellent

Valeria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cancun Bay has a great beach area and pools to relax and swim in. It was very convenient location wise for us as we needed to stay close to family near another resort and it was perfectly nearby. The red bus is easy to access to get to the other places in the Hotel Zone and the staff was super nice and helpful. Some aspects of the hotel are a little outdated but it was no bother to us as we had a great time!
Stayed 5 nights in May 2024

10/10 Excellent

FERDINAND JOSHUA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

4/10 Poor

Terry

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The biggest issue is the food. Lack of variety, and nothing was especially good. Lunch and Dinner buffets were pretty much the same things over and over all week. Fix the food, and Cancun Bay is pretty decent. The rooms were nice. Good beds, clean, large shower. "Swim Up Bar" was next to, but separate from, the main pool. So you either had to grab a waiter, or get out of the big pool to stand in a smaller pool to get a drink. The beach area was crowded by a couple large boat docks. Overall, if this is all you can afford, it's pretty OK. I think all six adults on the trip would have gladly paid more for better dining quality and options. I've been to two other Mexican all-inclusives, and Cancun Bay was by far the worst of the three.
Stayed 5 nights in May 2024

8/10 Good

Francisco

Liked: Cleanliness
Stayed 5 nights in May 2024

8/10 Good

Lakhbir

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
#Thanks
Stayed 7 nights in May 2024

8/10 Good

Mitesh

Travelled with family
Liked: Staff & service, amenities
Good and safe
Stayed 4 nights in May 2024