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Pyramid ocean view - All Inclusive
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Oceanfront room - All Inclusive
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Pyramid Sunset - All Inclusive
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Standard room
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Sens VIP
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Hotel Policies & Fees
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
Promotions
Oasis runaway program
Guests staying at this hotel can enjoy facilities at more than 5 partner hotels in the Cancún area for the day, including access to all food and beverage outlets, at no additional cost. Partner resorts are: Sens Del Mar, Oasis Cancún, Oasis Palm, and Grand Oasis Palm.
All guests must inform the Guest Services Desk (Oasis Plus Desk) of the date and time they plan to visit a partner hotel. Facilities at the Grand Oasis are not available to guests staying at Oasis sister resorts.
Honeymoon program
Honeymooners staying at Grand Oasis, Sens Del Mar, Oasis Cancún, Oasis Palm and Grand Oasis Palm will receive a complimentary upgrade to suite accommodations (where available) or best possible accommodation (based on advance request and subject to availability); a bottle of sparkling wine in their room; and 1 free night on their first anniversary's return trip (minimum 5-night stay) to the same hotel.
The anniversary trip also includes a room category upgrade and bottle of sparkling wine.
Reservations for the anniversary trip must be made via this Web site and for the original plan purchased. Anniversary trip requires minimum 5-night stay.
At time of booking, when indicating traveler and room preferences, guests must enter "Honeymooners" in the Special Requests box to receive this promotion.
Kids Eat & Stay Free 2012
Book a stay from January 4 - December 20, 2012 for travel during the same period and receive the following:
Offer is valid for booking and travel dates only. Children must share a room with at least 2 paying adults. Complimentary children's meals are offered with 2 paying adults. Value is calculated from the rate paid at the time of booking. Other restrictions may apply.
Live Entertainment
Guests receive 50% off the public admission rate for the following music festivals held at the Grand Oasis Cancun or the Oasis Cancun:
Ticket details are available at the front desk.
All-Inclusive Details
This resort is all-inclusive. This means that onsite food and beverages are included in the room price (some restrictions may apply, for example, to premium food items or drinks; or to dining at specific restaurants). Guests do not have to pay extra for onsite activities such as sailing. Taxes and gratuities are included. Please note items that are not included; these require a surcharge.
Taxes and gratuities
Gratuities and taxes are included.
Food and beverages
Entertainment
Not included
Property Amenities
Grand Oasis Cancun All Inclusive is within walking distance from the ancient archeological site of El Rey and 104 km/65 mi by car from the ruins of Tulum. The hotel is about an hour’s drive from the eco-friendly theme parks of Xcaret Eco Theme Park and Tres Rios Ecopark, which offer numerous fun activities.
The hotel's main building features a pyramid shape with an eight-story atrium, skylights, and multi-story hanging plants; an upper lobby features Mayan artifacts, leather couches, and views of a dense tropical garden containing walkways and a waterfall pool in a sunken lower lobby. Two outer buildings offer Caribbean Sea or tropical garden views; guestrooms come with balconies or terraces.
Located in the lower lobby is a large, air-conditioned business center with contemporary furnishings, with computers providing high-speed Internet access (surcharge), and a gift shop. Meeting facilities can be configured for conferences or smaller meetings and can accommodate up to 2500 guests. Self parking is complimentary.
A health spa offers massage, body treatments, facials, waxing, braiding, and hair and nail care; it features a couple's massage room and a candlelit relaxation lounge.
Live acts from well-known artists such as Pitbull, Kool & the Gang, and Gloria Gaynor, along with daily shows by a troup of 60 animation members including clowns, mimes, jugglers and much more provide entertainment night and day. Instructor-led activities include pool games, water aerobics, and dance and cooking classes.
Rooms
The majority of amenities, activities, and gratuities at this resort are included in the room rate; guests will not be charged extra for the majority of amenities and activities (scroll up to the All-Inclusive Details section for more information).
This all-inclusive hotel offers 785 air-conditioned guestrooms in a six-story building shaped like a Mayan pyramid, and two outer buildings. Rooms feature ground-floor patios or upper-floor balconies furnished with two chairs. Views include expansive grounds and gardens, the Caribbean Sea, or Nichupté Lagoon between Cancún Island and the mainland.
Newly refurbished rooms with earth-toned walls and Mexican touches throughout. New 42 inch plasma TVs, minimalistic furnishings and updated bathrooms with shower/tub combination. Minibar is complimentary offering beer, soft drinks and bottled water and is refilled daily.
Room Amenities
Dining
The majority of meals and beverages, plus all gratuities, at the following restaurants, snack spots, and bars are included in the room rate for this resort. These restaurants and bars are located in the complex, which includes both the Grand Oasis Cancun All Inclusive and its sister property (scroll up to the All-Inclusive Details section for more information).
Don Shula's - Steakhouse. Surcharge applies.
Tatish Restaurant - Air-conditioned buffet restaurant serving international buffets for breakfast, lunch, and dinner. Includes Tatish Deli which is open for snacks and deli items.
Tunkul Restaurant - Air-conditioned buffet restaurant serving international buffets for breakfast, lunch, and dinner.
Careyes - Fine dining, air-conditioned Mexican restaurant with Mayan-style artifacts, yellow and blue walls. Lounge with leather seating, dance floor, and live music nightly. Includes Careyes Bar specializing in tequilas. Open for dinner only. Reservations required. Dress code: Long pants, collared shirts, closed-toe shoes (no sneakers) for men. Children under age 13 not permitted.
Dos Lunas - White-linen service in open-air thatched roof palapa with colorful Mexican decor. À la carte service for breakfast, lunch, and dinner. Mediterranean cuisine.
Sarape Grill - Casual open-air spot under thatched roof palapa with rustic bamboo furniture and Tex-Mex a la carte menu for lunch and dinner. Live Mexican music.
Trattoria Tatish - Casual, air-conditioned restaurant serving Italian a la carte lunch and dinner.
Ibiza Restaurant - Poolside restaurant with air-conditioned seating as well as outdoor seating under a two-story thatched roof palapa. Breakfast and dinner buffets.
Wine and Tapas Bar – Small plates served with fine wines from around the world.
Cocoa - Air-conditioned, beachside dining with seafood specialties, including sushi. Dinner reservations required.
Las Palmas - Air-conditioned Brazilian-style steakhouse. Serves a la carte lunch and dinner. Dinner reservations required.
Sushi Bar Akeru - Sushi and sashimi served poolside daily.
Akeru - Asian specialites served beachfront. Open for lunch and dinner.
Sushi Beach Bar - Located beachfront offering sushi for lunch.
Steakhouse Tunkul - Traditional steakhouse with Caribbean dishes. Open for dinner only.
Deli Sports Bar - Light snacks served throughout the day and overnight. Full bar. Non-alcoholic beverages available midnight–6 AM (hours subject to change).
Bar Fontainbleau - This cigar bar contains one area where drinks are not included in the All-Inclusive plan. Cigars are also not included.
Six Senses Beach Club – Resident DJ providing light jazz music along with a variety of food and beverages. Located beachside.
Ibiza Beach Club – South Beach-style club with resident DJ along with a variety of food and beverages. Located beachside.
Club Up & Down - This disco/nightclub hosts a foam party on Thursdays. Music nightly. Closed Saturdays.
Beach Bar Cocoa - Beachfront bar open for daytime refreshments.
Ibiza Bar Lounge - Live piano music; open evenings.
Scirocco Bar - Tequila bar open mid-mornings.
Barlovento Bar - Mexican-themed bar open from mid-morning.
Cafe Bar Tatish - Located at the entrance to the Tatish restaurant.
Three swim-up bars: Ibiza, Dos Lunas, and Sarape.
Entertainment
Offering all-day entertainment with over 100 professional entertainers performing music, comedy, with surprises to please every guest plus high-profile performers including Gloria Gaynor, Montgomery Gentry, John Michael Montgomery, Bo Bice, Josh Gracin, and Colt Ford. Monthly performances and nightly fun! Beach Club with resident DJ runs all day and into the night. Dinner shows are always on the menu at select restaurants.
Recreation
The majority of on-site recreational activities and facilities described below are included in the room rate for this resort (scroll up to the All-Inclusive details section for more information).
This resort's pool is large enough for three swim-up bars and a series of small waterfalls, plus a shallow area for children. Water sports include sailing and windsurfing at the resort's marina on Nichupté Lagoon, which lies between Cancún and the mainland. A water sports desk arranges Jet Skiing, parasailing, fishing, snorkeling, and scuba diving (surcharges for all). Two tennis courts are available (surcharges for night use). Greens fees are complimentary for the on-site par 3, nine-hole golf course (surcharges for rental equipment).
Cancún has two 18-hole golf courses, Cancún Golf Club at Pok-Ta-Pok, 10 km (6 miles) away and Hilton Cancún Golf Club, 0.5 km (less than half a mile) away.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Spa
Spa facilities are located in various areas of the property. Guests can enjoy poolside treatments overlooking the Caribbean Sea. Various treatments include manicures and the spa's signature Chocolate Massage.
Showing 1 - 10 results (of 163) · See more Grand Oasis Cancun All Inclusive reviews
out of 163 reviews
“"GA Girls, Can't waint to go back"”
The trip was great, the only issue we had was the smell of the room not being appeasing when you first walk in, but everything else was great and we look forward to going back next year.
“The best Vacation ever !”
We stayed at a Grand Oasis Cancun Hotel for 5 days and everything was perfect : food, drinks, outside pools, beach, I can not complain ! I want to go back so badly :), only one think, i went with my husband, we didn'd rent a car beause, we knew, that we only gona take max 2 outside trips with bus, so it was no problem to find agency inside of hotel for that, but if you want to go out every nigth, for exs: nigth clubs, shoping or to see downtown- I recomend to stay somewhere close to hotel zona center, because hotel Grand Oasis Cancun, was kind of far of all of that. You have to take a bus, way to far to walk. But it was definatly te best vacation i ever had. I forgot to say abaut ocean-it's unreal color ! i love it !
“Amazing Resort - ESPECIALLY for the cost!!!”
The Grand Oasis Cancun was an amazing all inclusive resort. The beach off the gulf was beautiful as was the pool that ran throughout the resort! The only challenge we had was trying to determine which restaurant was open at which time. That was our only criticism, that the hotel could have provided a brief orientation to the resort. Its very large and it took us all of 7 days to find all of the restaurants, bars, etc. (we never did find the Sports bar). Either way we highly recommend it to anyone looking for a relaxing great time without the high cost.
“Great vacation”
Hotel was great. Rooms very clean. Good A/C. Mexican restaurant was outstanding as was the seafood restaurant on the water (lunch only). Staff was very nice. Service at the bars and buffet was always very good. Cant come up with a single complaint !!!!
“Great Place”
We have been here twice and had a great experience both times. the grounds and pool are beautiful and well maintained. Since it is spread out we were able to find an area quieter and also join in the fun when we wanted. It never felt crowded.
“Betsy wants a shot”
My sister and I just got back last week from a FABULOUS stay at the Grand Oasis. We had a wonderful time!! Make sure to see Abraham at the pool bar for a 'superman' and Marcus at the Ibiza bar for a superman "para llevar"! These were two of the best bartenders in Mexico~and I have been to the Riviera Maya area several times. Already planning our 2012 adventure!!! ;) The beach is gorgeous, the weather was perfect, and the staff is friendly and helpful. The only con for us was the food because we don't care for seafood and they had an abundance of it everywhere. The food would definitely not overshadow our desire to spend another week there next year though. Looking forward to spring break 2012!!!!!!!!!!!!!!!!!!
“Excellent resort - exceeded expectations”
Excellent resort. Great food. Stayed 6 nights, in August. Great family resort. Not overcrowded at all when we stayed. Workers were great and very helpful. Barely left the resort because there was tons to do there. Entertainment and activities in the afternoon and evenings.
“It was Great!!!”
After reading the reviews, I chose this hotel because the good out weighed the bad, and it was a great place to stay... The rooms were a little outdated, but it was built in the 80's, and they had 2 sections closed off due to renovations, so they are upgrading. The drinks were plentiful, a bar everywhere you go, and plenty of helpful bartenders, especially Enrique at the back pool, and Ricardo in the VIP Lounge. The restaurants were plentiful, and the food was good. We really enjoyed our stay, and will be back next year.You can't go wrong here, we had a blast!!!!
“The best hotel in cancun”
This was our second time at the grand oasis and it was wonderful the food the hotel the view the beach. I will return here again
“you have to go !!!!!!!!”
I didn't expect that much was great, all the staff was very friendly and helpful, all the bad reviews are wrong. The hotel super nice all the common areas clean and ready to use all the time. nothing is perfect my room was humid, the service and food at rodizio restaurant was not good could have been better. cocoa restaurant you must try excellent. !!!!!! it's a real review !!!!!!
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Showing 1 - 10 results (of 163) · See more Grand Oasis Cancun All Inclusive reviews
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Avenida Kukulcan, Km. 16.5 Cancun, QROO , 77500 Mexico
Nearby Points of Interest
Location Highlights
The preferred airport for Grand Oasis Cancun All Inclusive is Cancun, Quintana Roo (CUN-Cancun Intl.) - 11.1 km / 6.9 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
Nearest Major Airport:
Area:
Cancun Hotel Zone, Cancun, Quintana Roo, Mexico: The Cancun Hotel Zone rests on a slit of land bound by a lagoon and the turquoise waters of the Caribbean Sea. Sunseekers crowd the white-sand beaches. At night, the action moves to the restaurants, clubs, and bars that line Boulevard Kukulcán, the areas main artery. This road passes by the El Rey ruins, believed to be a kings tomb.
Avenida Kukulcan, Km. 16.5 Cancun, QROO , 77500 Mexico
