Hilton Cancun, an All-Inclusive Resort Reviews, Deals & Photos 2024

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Luxury property on the beach, with 2 outdoor swimming pools

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Dates

June 2024

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July 2024

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Overview
Rooms
Location
Policies

8.6

Excellent

Popular amenities

Bar

Room service

Pool

On private beach

Price available on 14/06/2024

Explore the area

Highway 307, Cancun, QROO, 77500

Moon Palace Golf Club13 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.)17 min drive
Petempich Bay17 min drive
Puerto Morelos Beach22 min drive

What a time to be alive.

Igor Magno Martins

May 28, 2024

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Room options

Room, Connecting Rooms (Sunset View, 1 King Or 2 Queens)

Highlights

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Hairdryer

Bathrobes

Private bathroom

Valley view
Sleeps 6
2 Queen Beds OR 1 King Bed

Hypo-allergenic bedding, in-room safe, free rollaway beds, free WiFi

Room, 2 Queen Beds (Sunset View)

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Hairdryer

Bathrobes

40 sq m
Valley view
Sleeps 3
2 Queen Beds

Room, 1 King Bed (Sunset View)

9/10 Excellent

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Hairdryer

Bathrobes

40 sq m
Valley view
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Ocean View, Corner

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Hairdryer

Bathrobes

40 sq m
Ocean view
Sleeps 4
2 Queen Beds

Room, 1 King Bed (Swim Up Pool View)

Highlights

Furnished balcony or patio

Private pool

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Hypo-allergenic bedding

Hairdryer

Bathrobes

40 sq m
Sea view
Sleeps 3
1 King Bed

Room, 1 King Bed, Ocean View, Corner

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Hairdryer

Bathrobes

40 sq m
Ocean view
Sleeps 3
1 King Bed

Presidential Suite, 2 Bedrooms

Highlights

Furnished balcony or patio

Separate sitting area

Individually decorated

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Kitchenette

195 sq m
Ocean view
Sleeps 6
1 King Bed and 2 Queen Beds

Suite, 1 King Bed, Ocean View (Parlor)

Highlights

Furnished balcony

Separate sitting area

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Kitchenette

Fridge

152 sq m
Ocean view
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Nature view

8.9/10 Excellent

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Hairdryer

Bathrobes

40 sq m
Valley view
Sleeps 3
2 Queen Beds

Room, 1 King Bed (Swim-Up)

Highlights

Furnished balcony or patio

Private pool

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Hypo-allergenic bedding

Hairdryer

Bathrobes

40 sq m
Partial ocean view
Sleeps 3
1 King Bed

Room, 1 King Bed, Nature view

8.9/10 Excellent

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Hairdryer

Bathrobes

40 sq m
Valley view
Sleeps 3
1 King Bed

Suite, Oceanfront (Swim-Up)

Highlights

Furnished balcony or patio

Private pool

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Hypo-allergenic bedding

Separate bedroom

Hairdryer

77 sq m
Ocean view
Sleeps 3
1 King Bed

Deluxe Suite, 1 King Bed, Ocean View

Highlights

Balcony

Separate sitting area

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Dining table

Hypo-allergenic bedding

80 sq m
Ocean view
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Oceanfront (High Floor)

8.8/10 Excellent

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Hairdryer

Bathrobes

40 sq m
Ocean view
Sleeps 4
2 Queen Beds

Basic Room, 1 King Bed, Ocean View

8.4/10 Very good

Highlights

Balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Hairdryer

Bathrobes

40 sq m
Ocean view
Sleeps 3
1 King Bed

Basic Room, 2 Queen Beds, Ocean View

8.7/10 Excellent

Highlights

Balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Hairdryer

Bathrobes

40 sq m
Ocean view
Sleeps 4
2 Queen Beds

Suite, 1 Bedroom, Oceanfront

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Separate bedroom

Hairdryer

77 sq m
Sea view
Sleeps 3
1 King Bed

Room, Connecting Rooms, Ocean View (1 King Or 2 Queens)

Highlights

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Hairdryer

Bathrobes

Private bathroom

Ocean view
Sleeps 6
2 Queen Beds OR 1 King Bed

Room, 2 Queen Beds (Swim-Up)

7.1/10 Good

Highlights

Furnished balcony or patio

Private pool

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Hypo-allergenic bedding

Hairdryer

Bathrobes

40 sq m
Sleeps 4
2 Queen Beds

Family Suite, 2 Bedrooms

Highlights

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

2 bedrooms

Bathrobes

2 bathrooms

80 sq m
Ocean view
Sleeps 6
1 King Bed

Suite, 1 King Bed, Oceanfront

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Separate bedroom

Hairdryer

77 sq m
Ocean view
Sleeps 3
1 King Bed

Suite, 2 Queen Beds

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Separate bedroom

Hairdryer

77 sq m
Sea view
Sleeps 4
2 Queen Beds

Suite, 2 Queen Beds (Swim Up Pool View)

Highlights

Furnished balcony or patio

Private pool

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Hypo-allergenic bedding

Separate bedroom

Hairdryer

77 sq m
Sea view
Sleeps 4
2 Queen Beds

Suite, 1 King Bed (Swim Up Pool View)

Highlights

Furnished balcony

Private pool

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Hypo-allergenic bedding

Separate bedroom

Hairdryer

77 sq m
Ocean view
Sleeps 3
1 King Bed

Room, 1 King Bed, Oceanfront (High Floor)

9.2/10 Wonderful

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Hairdryer

Bathrobes

40 sq m
Sea view
Sleeps 3
1 King Bed

Room, 2 Queen Beds, Oceanfront (Swim-Up)

9/10 Wonderful

Highlights

Furnished balcony or patio

Private pool

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Hypo-allergenic bedding

Hairdryer

Bathrobes

40 sq m
Sea view
Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Furnished balcony

Air conditioning

Connecting rooms available

Free rollaway/extra beds

Free cots/infant beds

Hypo-allergenic bedding

Hairdryer

Bathrobes

40 sq m
Valley view
Sleeps 3
1 King Bed

Similar properties

Pool

Breakfast included

All-inclusive

Spa

includes taxes & fees

21 Jun - 22 Jun

About the area

Cancun

Hilton Cancun, an All-Inclusive Resort is located on a private beach and in an area with good airport proximity. Moon Palace Golf Club and Riviera Cancun Golf Resort are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Puerto Morelos Beach and Delfines Beach. Travelling with kids? Consider Ventura Park Cancun, or check out an event or a game at Oasis Arena. Snorkelling offers a great chance to get out on the surrounding water, or you can seek out an adventure with ecotours nearby.

Visit our Cancun travel guide

What's nearby

Xoximilco - 12 min drive
Moon Palace Golf Club - 13 min drive
Petempich Bay - 17 min drive
Puerto Morelos Beach - 22 min drive
Riviera Cancun Golf Resort - 24 min drive

Getting around

Cancun, Quintana Roo (CUN-Cancun Intl.) - 18 min drive

Restaurants

Agave Mexican Cuisine - 17 min drive
Grand Lobby Bar - 14 min drive
Cusco - 17 min drive
Grand Central Buffet - 16 min drive
The Grill - 17 min drive

About this property

Hilton Cancun, an All-Inclusive Resort

Luxury all-inclusive property by the ocean

Take advantage of free water park access, 2 poolside bars and a swim-up bar at Hilton Cancun, an All-Inclusive Resort. This property is a great place to bask in the sun with a private beach, sunloungers and kayaking. For some rest and relaxation, visit the steam room. Be sure to enjoy a meal at Azulinda Lobby Bar, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a terrace and a coffee shop/cafe.

Other perks at this property include:

2 outdoor pools and a children's pool, with a waterslide, sunloungers and a swim-up bar
Free self-parking and valet parking
Free bike hire, meeting rooms and beach umbrellas
Tour/ticket information, a front desk safe and a paddleboard on-site
Guest reviews say good things about the family-friendly amenities, bar and helpful staff

Room features

All 714 rooms boast comforts, such as 24-hour room service and laptop-compatible safes, in addition to thoughtful touches, such as air conditioning and dressing gowns. Guest reviews give good marks for the clean, spacious rooms at the property.

Extra amenities include:

Hypo-allergenic bedding and free rollaway/extra beds
Coffee/tea makers, daily housekeeping and desk chairs

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included

24-hour room service (limited menu)

Dining availability limited at one or more venues

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Free secured self parking on site
Free secured valet parking on site
Wheelchair-accessible parking and van parking available

Food and drink

2 poolside bars
A bar/lounge
A coffee shop/cafe
A restaurant
A swim-up bar
Snack bar/deli

Restaurants on site

Azulinda Market & Cafe
Azulinda Lobby Bar
La Luce
Maxal
Vela Food Hall

Things to do

2 outdoor pools
Arcade/game room
Children's pool
Free bicycle rentals
Free children's club
Free water park
Gym
Kayaking
Outdoor pool (guest access)
Paddleboard
Playground
Steam room
Waterslide

Family friendly

2 outdoor pools
Arcade/game room
Children's pool
Free children's club
Free rollaway/extra bed
Free water park access
Laundry facilities
Playground
Snack bar/deli
Trampoline
Waterslide

Conveniences

24-hour front desk
Laundry facilities
Safe at front desk

Guest services

Concierge services
Daily housekeeping
Dry cleaning/laundry service
Tour and ticket assistance

Business services

Meeting rooms

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On a private beach
Outdoor entertainment area
Outdoor furniture
Pool loungers
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
No lift
Valet for wheelchair-equipped vehicles
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair-width doorways

More

7 floors
Built in 2021
Smoke-free property
Traditional architecture

Room amenities

Bedroom

Bedsheets provided
Free rollaway/extra bed
Hypo-allergenic bedding

Bathroom

Dressing gowns
Hair dryer
Towels

Food and drink

24-hour room service
Coffee/tea maker

More

Air conditioning
Connecting rooms available
Desk chair
Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 1100 per accommodation, per stay

Welcoming dogs only

1 total (up to 51 lb per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

Pet fee: MXN 1100 per accommodation, per stay
Late check-out is available for a fee (subject to availability)
Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property does not have any lifts

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Cancun an All Inclusive Resort

Hilton Cancun, an All-Inclusive Resort Cancun

Hilton Cancun, an All-Inclusive Resort All-inclusive property

Frequently asked questions

Does Hilton Cancun, an All-Inclusive Resort have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at Hilton Cancun, an All-Inclusive Resort?

As of 28 May,2024, prices found for a 1-night stay for 2 adults at Hilton Cancun, an All-Inclusive Resort on 14 Jun,2024 start from S$493.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Cancun, an All-Inclusive Resort pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 51 lb per pet. There's a fee of MXN 1100 per accommodation, per stay.

How much is parking at Hilton Cancun, an All-Inclusive Resort?

Self-parking and valet parking are free at this property.

What time is check-in at Hilton Cancun, an All-Inclusive Resort?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hilton Cancun, an All-Inclusive Resort?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Are there all-inclusive benefits at Hilton Cancun, an All-Inclusive Resort?

Yes, the property is all-inclusive. All food and drinks are included.

Where is Hilton Cancun, an All-Inclusive Resort located?

Nestled on the beach, this Cancun property is within a 5-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Arrecife de Puerto Morelos National Park. Moon Palace Golf Club and El Tinto Golf Course are also within 6 miles (10 km).

Hilton Cancun, an All-Inclusive Resort Reviews

8.6

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Igor Magno Martins

28 May,2024

Liked: Cleanliness, staff & service, property conditions & facilities

What a time to be alive.

Stayed 5 nights in May 2024

6/10 Okay

Christabel

Travelled with family

27 May,2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

If you are an introvert, this would be a good hotel for you and if you are on a low maintenance trip, this would be a good resort for you. If you were coming with children, it will be a good place for you as well. But if you are in your 20s extroverted like to have things to do, don’t wanna be too relaxed when I have kind of options of both and be in the ocean. This is not a resort I would recommend.

Stayed 4 nights in May 2024

10/10 Excellent

Zhuo Xuan

Travelled with family

27 May,2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very family friendly resort. Loved all the amenities for kids esp the drop of care for 4yo . It gives parents some time to enjoy themselves too. The kids had an amazing time. The beach area could be better. The drop down from the stairs to sand was too steep. Overall we really enjoyed the facilities. Will love to come back again soon.

Stayed 6 nights in Apr 2024

8/10 Good

Nayyar

26 May,2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We didn’t like the food. Quality wasn’t good especially the restaurant where you have to make reservations.

Stayed 4 nights in May 2024

10/10 Excellent

Lyubov

Travelled with family

26 May,2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We lovey it. It was very nice vocation with my Family. Big Thank you to the beach/pool waiter Veronica- she is amazing! And also BIG Thank YOU to the kids Club staff- they are so sweet! Our kids loved this place.

Stayed 8 nights in May 2024

8/10 Good

Lia Fonseca, Salt Lake City

25 May,2024

Liked: Cleanliness, staff & service, property conditions & facilities

It was beautiful, the only downside was the food and the staff at the buffets. We did have a nice week there anyways

Stayed 7 nights in May 2024

10/10 Excellent

Richard

Travelled with family

25 May,2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was helpful, friendly and amazing! Food was amazing! The only downside for us was the comfort of the beds and room furniture. I would highly recommend.

Stayed 5 nights in May 2024

8/10 Good

vasile, Lawrenceville

24 May,2024

Liked: Cleanliness, staff & service, property conditions & facilities

I was expecting more…. But it’s a decent place.

Stayed 3 nights in May 2024

10/10 Excellent

Renay, miramar

Travelled with family and small children

24 May,2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful property and great amenities

Stayed 5 nights in Mar 2024

10/10 Excellent

Renee

Travelled with partner

24 May,2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was a beautiful all inclusive resort with a balcony and it was clean and comfortable! The staff gave great service and they were very accommodating. This was a very nice Hilton and this room was nice and made my trip enjoyable!

Stayed 4 nights in May 2024

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Hilton Cancun, an All-Inclusive Resort

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Room options

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Room, Connecting Rooms (Sunset View, 1 King Or 2 Queens)

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Room, 2 Queen Beds (Sunset View)

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Room, 1 King Bed (Sunset View)

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Room, 1 King Bed, Ocean View, Corner

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Presidential Suite, 2 Bedrooms

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Suite, 1 King Bed, Ocean View (Parlor)

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Room, 2 Queen Beds, Nature view

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Room, 1 King Bed (Swim-Up)

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Room, 2 Queen Beds, Oceanfront (High Floor)

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Basic Room, 2 Queen Beds, Ocean View

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Room, 2 Queen Beds (Swim-Up)

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Suite, 2 Queen Beds (Swim Up Pool View)

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